A presentation by Marianne Selby Boothroyd on the work of care provider Certitude on offering personalised short breaks to people with very complex needs and behaviour that challenges. Certitude is a 'exemplar' area sharing good practice with commissioners, providers, carers and people who use services for the programme - Making it Real for Everyone - a Personalised response to Winterbourne View.

1. Making It Real - For Everyone
providing personalised short breaks

2. Who we are and why we are here
• Certitude has over 20 years experience of
supporting people who have multiple and
profound disabilities and complex support
needs across London.
• Sharing our learning from providing short
breaks support to people and their families.

3. Challenging Reputations

4. Matching People

5. It’s not about the quick fix

6. Sticking together

7. Equality and honesty

8. The value of person centred
planning

9. Don’t lose sight of the North star

10. Don’t lose sight of the North star