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The Mentoring Partnership
Launched by TRIEC in November 2004.
Skilled
Newcomer
Professionals
Canadian
Professionals
Mentors Mentees
Occupation-specific
mentoring
relationships
Reconnect Mentee
with their career
โ€ข 10,000 + mentoring matches to date over 1,250 / year
โ€ข 6,500 + mentors have joined and over 700 /year
โ€ข 25+ active employer partners
โ€ข 14 active service delivery partners
โ€ข 70% mentees are employed in their field at 6 months
โ€ข 97% of mentors were satisfied with their mentoring experience.
Program Milestones
The Mentoring Partnership
uses a simple,
but powerful idea:
To help job-ready skilled immigrants
build their professional networks in
Canada and better leverage their
experience and skills in the local
labour market.
TMP Video
Mentoring Made a Differenceโ€ฆ
http://www.thementoringpartnership.com/newsevents/video-gallery/
Mentoring is a simple idea
that helps immigrants:
6
โ€ข Build their professional networks
โ€ข Improve their job search strategies
โ€ข Enhance their understanding of how
their profession is practiced in Canada
โ€ข Familiarize them with Canadian
workplace culture
โ€ข Occupation specific
partnerships help to
reconnect skilled immigrant
mentees to their career;
โ€ข Partnership is 24 hours over
four months
(1.5 hours/week);
โ€ข Decide on focus, pace,
meeting locations and times;
โ€ข Meet face-to-face, online or
via telephone
โ€ข Identify goals and draft action
plan together;
โ€ข A mentee only gets one
mentoring opportunity
โ€ข Each Mentor-Mentee pair is
supported by a dedicated
mentoring coach, training and
How Does it Work?
7
8
Menteeโ€™s goal: Reconnect with their career
What is success?
Workplace Culture and understanding
Canadian context of the occupation
Information sharing on occupation and
industry
Networking and developing professional
connections
9
Mentors and Mentees
Mentor Profile
โ€ข Willing to commit 24
hours over 4 months
to mentor
โ€ข An established
Canadian
professional with a
minimum of 3 years
work experience
โ€ข Knowledge about
the profession and
industry e.g. labor
market demands,
industry trends and
required
Typical Mentoring
Activities
โ€ข Mock interviews
โ€ข Cover letter and
resume reviews
โ€ข Connect to
informational
interviews
โ€ข Attend industry or
professional events
together
โ€ข Share soft skills
knowledge
Mentee Profile
โ€ข Newcomer to
Canada (less than 3
years) or in
academic or bridge
program in their
field;
โ€ข Internationally
trained but lacks
Canadian work
experience and
professional
networksโ€™
Job-Ready
โ€ข Credentials
assessed and
recognized
โ€ข High functionality
in English
โ€ข Job-ready resume
โ€ข Minimum 3 years of
professional work
experience
(mentees typically
have 8-10 years of
experience)
โ€ข Eligible to work in
Canada
Mentee Suitability Criteria
Applicants must be skilled immigrants who are job-ready with current skills
and experience. They must also meet the following criteria:
โ€ข Legally entitled to work in Canada;
โ€ข Lived in Canada for less than three years and have limited or no Canadian
work experience in their profession OR has re-engaged with their profession
through academic training or bridging program within the past 2 years;
โ€ข Currently unemployed or underemployed i.e. not working in their field of
expertise;
โ€ข Have English language skills to perform effectively in the workplace in their field
(i.e. average CLB 7-8+);
โ€ข Have professional qualifications: a Bachelorโ€™s Degree or equivalent post-
secondary education and at least 3 years of international work experience in
their profession;
โ€ข Be actively seeking work in their field.
Mentoring Readiness Criteria
Mentoring is an intervention intended for job seekers who are job
ready. To be ready for mentoring, an applicant must have:
โ€ข Employment skills;
โ€ข Job search skills;
โ€ข Supports;
โ€ข Appropriate attitude.
Ensuring an accurate assessment is important to avoid frustration
and wasted efforts for the mentee, mentor, and mentoring coach.
Composition of Mentee Pool
15
Finance, Accounting, Banking & Insurance 29%
Business & Administrative 18%
IT โ€“ Software, Analysts, Web Development 14%
Business Development, Retail, Sales, Marketing & PR 11%
Engineering & Technical 9 %
Education 3%
Policy/Program Officers/Public Administration/Research 3%
Health 3%
Legal & Protective Services 3%
Other - Trades, Transport and Equipment Operators and Related Occupations,
Processing, Manufacturing and Utilities; Architects/Urban
Planners/Surveyors Art/Culture/Recreation/Sports 3%
Physical & Life Sciences 2%
Social Work & Community Services 2%
Snapshot : Mar 2th
2015
Occupations of mentors/mentees waiting
Mentors (+5 waiting)
(Mentees Needed)
#
Waiti
ng
Mentees (+ 5 waiting)
(Mentors Needed)
#
Waiti
ng
[A303] Other Business Services
Managers
41 [C021] Biologists & Related
Scientists
11
[B022] Professional Occupations
in Business Services to
Management
33 [C033] Electrical & Electronics
Engineers
9
[A131] Sales, Marketing, and
Advertising Managers
25 [C012] Chemists 9
[E022] Lawyers and Quebec
Notaries
22 [A121] Engineering Managers 6
[A302] Banking, Credit and Other
Investment Managers
21 [B531] Accounting and Related
Clerks
6
[A112] Human Resources Managers 12 [C051] Architects 6
[E212] Community and Social
Service Workers
11 [C163] Inspectors in Public and
Environmental Health and
Occupational
6
[B021] Specialists in Human
Resources
10 [D313] Other Assisting
Occupations in Support of Health
Services
6
[A111] Financial Managers 10 [A373] Transportation Managers 5
[E022] Social Workers 9 [C034] Chemical Engineers 5
[E213] Employment Counselors 7 [E031] Natural and Applied
Science Policy Researchers,
Consultants, and Program
Officers
5
[C071] Information Systems and 8 [E111] University Professors 5
Why Mentoring?
Behind the numbers:
โ€ข 1489 mentees reported to have
obtained employment this year
โ€ข Many mentees were hired by our
employer partners
Mentoring: Impact
*Reports Nov 1, 2013 โ€“ October 31, 2014
Outcomes 2014 At 12 months
After Mentoring
Employed in their occupation or related field
76%+
Key Findings
โ€ขUnemployment decreased from 73% to 19% Nationally, 7% Toronto.
โ€ขAverage full-time earnings increased from $36,905 to $59,944
โ€ขThe percentage of those working in their field increased from 27% to
71%.
Additional benefits:
โ€ขSuccessful mentees find employment faster than the average newcomer.
Most mentees find work in their field.
โ€ขStarting salaries (and future salary trajectory) are likely higher than those
working outside their field of expertise and experience.
โ€ขMost mentees find permanent work. They likely receive employee benefits,
increasing their effective earnings.
ALLIES National Survey
Copyright @2012 Accenture. All rights reserved.
19
Mentees indicated improvement in their knowledge/skills
โ€ข93% better understand the Canadian work environment.
โ€ข91% are better prepared for employment in their profession.
โ€ข90% have a better understanding of the interviewing and recruitment process
used by companies in their field.
โ€ข90% feel their resume better reflects skills and qualifications
โ€ข89% can talk better about their skills and qualifications with confidence.
โ€ข86% better able to network effectively
Survey Results: Mentees
Mentees indicated improvement in their knowledge/skills that would
lead to:
โ€ขImproved employment outcomes
โ€ขIncreased integration into the Canadian workforce
20Surveys of Mentees who complete partnerships
from Nov. 1 2013- Oct. 31 2014
Survey Results: Mentors
Mentors indicated their experience would lead to:
โ€ขIncreased hiring and retention of skilled immigrants in the workforce
โ€ขIncreased leadership and coaching skills development
Mentors indicated improvement in their knowledge/skills
โ€ข97% better able to appreciate the talent and experience that skilled immigrants bring to
the workplace
โ€ข96% can better assist immigrant professionals in adapting to the workplace
โ€ข96% understanding the challenges and barriers that skilled immigrants face in the
labour market
โ€ข95% increased understanding of some of the differences in workplace norms and
expectations among different cultures
โ€ข94% better able to motivate, coach and develop people
89 % more likely to interview and/or hire IEPs
Surveys of Mentors who complete partnerships
from Nov. 1 2013- Oct. 31 2014
21
High Rate of Satisfaction
2014
โ€ข 94% of mentees were satisfied with their
mentoring experience
โ€ข 98% of mentors were satisfied with their
mentoring experience
Supporting Mentoring
โ€ข Orientation Session: An onsite
information session & Introduction
for mentee and mentor:
โ€“Roles and Program Information
โ€“Sharing of mentor support resources
and tools
โ€“Interactive case discussions covering
few mentoring situations.
โ€ขMentoring Coach: Support
starts from Matching and
continues through the relationship
until 12 months after completion of
the match.
Online Resources:
โ€ขMentoring Handbook
http://thementoringpartnership.com/handbook
โ€ขNew Mentoring Dashboard โ€“ An
online platform with resources, links,
Mentoring Support
24
New dashboard โ€“ Launched March 2013
Since its launch 1300+ mentors
have participated in PD events:
โ€ขNetworking
โ€ขWorkshops
โ€ขWebinars
โ€ขOn-line courses
Mentors can claim PD credits
from HRPA and CPA.
TMP Professional
Development Series for Mentors
PD Credit Recognition -
CPA
PD Activity Hours that
can be
Awarded
Mentors that complete the 24 hour
mentoring partnership
5
Participation in Orientation session 1
Participation in a Mentor Networking
Event
1
Webinar - Your Mentee and the Job
Market โ€“ Making the Connection
1
Workshop 1: Becoming the Mentor you
Want to Be โ€“ Effective Mentoring and
Cross-cultural Competencies
2
Workshop 2: Solution-Focused Coaching
Workshop
2
E-learning modules * to be developed 1 per hour
PD Credit Recognition -
HRPA
PD Activity Points That Can Be
Awarded
Mentors within a mentoring
partnership
36 points based on a 24
hour relationship.
Your Mentee and the Job
Market โ€“ Making the Connection
Webinar
1.5 credits
Becoming the Mentor you Want
to Be โ€“ Effective Mentoring and
Cross-cultural Competencies
Workshop
3 credits
Solution-Focused Coaching
Workshop
3 credits
E-learning modules (to be
developed)
1 hour = 1 credit
Program Structure
Mentor
s
Mentee
s
Program
Coordination
30
Partner Roles
The Mentoring
Partnership
Service Delivery Partners
deliver the program by
matching mentors with skilled
immigrants and supporting
the mentoring relationship
over four months.
The Mentoring Partnership team at
TRIEC
manages the coordination of the
program and supports the efforts of
community and corporate partners
to develop effective mentoring
relationships.
Corporate Partners
promote the mentoring
opportunity internally to staff
and identify suitable, qualified
mentors.
Coaches Mentees Individual Mentors
are recruited by service
delivery partners.
Corporate Mentors
are recruited by corporate
partners
TRIECโ€™s Role โ€“ TMP
Staff
The Mentoring Partnership operates as a program of TRIEC
The TMP team has primary responsibility for:
โ€ข recruiting employer partners and managing employer partner relationships;
โ€ข providing co-branded marketing material;
โ€ข coordinating and delivering information and orientations sessions at
employer partner sites;
โ€ข developing mentor support resources and professional development
opportunities;
โ€ข managing the MentorMatch IT System and training partners on its use
โ€ข ensuring program quality and continuous improvement;
โ€ข providing aggregate reporting on program outcomes;
โ€ข convening partners.
Active Employer
Partners
Employer Partners
Roles
Support the program by:
โ€ข identifying an executive sponsor/champion;
โ€ข identifying a mentoring coordinator;
โ€ข participating in a planning discussion at the start of the mentoring cycle
and review meetings;
โ€ข engaging and recruiting mentors within their organizations through at
least one mentoring cycle per year;
โ€ข hosting on-site information and orientation sessions for their mentors
โ€ข generating recommendations for program improvement.
Service Delivery
Partners
Service Delivery Partner
Service Delivery Partners
โ€ข Organizations that provide employment services to skilled
immigrants
โ€ข Obliged to adhere to and implement service delivery
quality standards
Service Delivery Managers/Coordinators
โ€ข Responsible for the delivery of The Mentoring Partnership
within their organizations.
โ€ข Participate in TMP Managers Committees โ€“ Quarterly.
Coaches
โ€ข Are staff designated by service delivery partners they
are key contact for the program to clients and coach
both mentees and mentors during their matches.
โ€ข They enter all the data into the IT system which enables
us to support, track and analyse the program impact.
Mentoring Schedule
Registration Matching Orientation Mentoring
Follow Up
Recognition
Coach
follows up with
Mentee for
12 months
following the
match
Close
Evaluation &
Follow-Up
16 weeks
Check-in with
Mentoring Coach
monthly
Access to on-line
mentoring resources
and Mentor
Professional
Development Program
Orientation of
Mentor & Mentee
Before the Start of
Mentoring
Occupation
Specific
Matching
Mentor Match IT
System
Matches reviewed
by Coach, mentor
and mentee
Mentees
Register & Screened
by Service Delivery
Partner
Mentors
Register Online
or with
Employer
Application Reviewed
and Reference Check
Mentors
Register /
Contacts
Mentors - To Register as a mentor go to online
registration form
http://www.thementoringpartnership.com/registe
Or for more information to join as an employer partner
contact:
Monica BrennanI The Mentoring Partnership TRIEC, Senior
Manager
T: 416- 944.1946 x 263
Email: mbrennan@triec.ca
Mentees - To Register as a mentee find out which
partner is nearest you at
http://www.thementoringpartnership.com/partners/ser
Or for more information contact:
Meena Sankaran I The Mentoring Partnership TRIEC,
Program Delivery Coordinator
Our Funders
Founding Partner
Q & A
Contact:
Monica Brennan, Senior Manager, The Mentoring Partnership
Email: mbrennan@triec.ca
www.thementoringpartnership.com
Thank You
on Planning (December 2014 โ€“ March 31, 2015) v3 41
Copyrightยฉ2014byTheBostonConsultingGroup,Inc.Allrightsreserved.
Optimize
To achieve more
value with current
resources
Enable
To ensure a
sustainable
model
Grow
To impact a
greater
number of
mentees,
mentors &
partners
Refined strategy developed to optimize & grow TMP
1
2
3
Enhancements to overall program
Enhance marketing
Increase funding
Update technology Evolve organization
Grow mentors Grow mentees Build national
model
โ€ข Enhance curriculum and model, incl. networking (also shift mentor commitment ask)
โ€ข Streamline coach activities (reduce coach time per mentee to increase capacity)
โ€ข Streamline workflow & tracking (key milestones, address pairing issues earlier)
โ€ข Driver greater mentor retention (increase recognition, build community)
โ€ข Improve employment outcomes (e.g. offer EPs visibility into mentee talent pool)
โ€ข Grow current EPs and
confirm targets
โ€ข Pursue high priority new
EPs
โ€ข Fill eng/science/supply
chain & other gaps
โ€ข Grow current SDPs and
confirm targets
โ€ข Pursue new SDPs,
immigrant associations
โ€ข Establish approach for
underemployed
segment
โ€ข Align on vision & areas
for collaboration
โ€ข Identify partners,
establish governance
โ€ข Confirm resource
requirements
โ€ข Add/reallocate
resources
โ€ข Update governance
โ€ข Support change mgmt.
โ€ข Address matching
issues
โ€ข Determine future state
IT platform incl. CRM
โ€ข Refine msgs, enhance
materials & channels to
EPs, mentors, mentees
โ€ข Establish & execute strategy to seek increased gov't funding (for GTA & nationally)
โ€ข Pursue new & diversified sources of funding (foundations, HNW individuals, corporations)
The five-year engagement is in its first
year, BCG strategy completed
SELECTSELECT PLANPLAN BuildBuild SCALESCALE ALUMNIALUMNI
Pre-engagement
Year 2
2015-16
Year 3-5
2017-19 Post- engagementYear 1
Strategy
Implement
ation Plan
People
(Hiring &
Governan
ce)
Systems
(Process
&
Controls)
Brand
(Sales &
Marketing
)
Resource
Developm
ent
Reach
Effectiven
ess
Measurem
ent &
Evaluation
Resource
Developm
ent &
Ongoing
Operation
s
Coaching
Communit
y
Membersh
ip
Measurem
ent &
Evaluation
Resource
Developm
ent
Support
Prospect
&
Cultivate
Applicatio
n
Process
Due
Diligence
Review &
Alignment
Selection
& Project
Managem
ent
Today
43
PINS Consultation
1. How can we support you to best refer your members
to The Mentoring Partnership?
2. What have been barriers for you or your members
in participating in The Mentoring Partnership?
3. In an idea world what would be the best way we could
๏ƒผ Work with you to support you in participating as a referral or
service delivery partner? What resources would you need?
๏ƒผ Partner with you in the delivery of your mentoring programs?

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PINs Leaders Roundtable Breakout Session - The Mentoring Partnership

  • 1.
  • 2. The Mentoring Partnership Launched by TRIEC in November 2004. Skilled Newcomer Professionals Canadian Professionals Mentors Mentees Occupation-specific mentoring relationships Reconnect Mentee with their career
  • 3. โ€ข 10,000 + mentoring matches to date over 1,250 / year โ€ข 6,500 + mentors have joined and over 700 /year โ€ข 25+ active employer partners โ€ข 14 active service delivery partners โ€ข 70% mentees are employed in their field at 6 months โ€ข 97% of mentors were satisfied with their mentoring experience. Program Milestones
  • 4. The Mentoring Partnership uses a simple, but powerful idea: To help job-ready skilled immigrants build their professional networks in Canada and better leverage their experience and skills in the local labour market.
  • 5. TMP Video Mentoring Made a Differenceโ€ฆ http://www.thementoringpartnership.com/newsevents/video-gallery/
  • 6. Mentoring is a simple idea that helps immigrants: 6 โ€ข Build their professional networks โ€ข Improve their job search strategies โ€ข Enhance their understanding of how their profession is practiced in Canada โ€ข Familiarize them with Canadian workplace culture
  • 7. โ€ข Occupation specific partnerships help to reconnect skilled immigrant mentees to their career; โ€ข Partnership is 24 hours over four months (1.5 hours/week); โ€ข Decide on focus, pace, meeting locations and times; โ€ข Meet face-to-face, online or via telephone โ€ข Identify goals and draft action plan together; โ€ข A mentee only gets one mentoring opportunity โ€ข Each Mentor-Mentee pair is supported by a dedicated mentoring coach, training and How Does it Work? 7
  • 8. 8
  • 9. Menteeโ€™s goal: Reconnect with their career What is success? Workplace Culture and understanding Canadian context of the occupation Information sharing on occupation and industry Networking and developing professional connections 9
  • 11. Mentor Profile โ€ข Willing to commit 24 hours over 4 months to mentor โ€ข An established Canadian professional with a minimum of 3 years work experience โ€ข Knowledge about the profession and industry e.g. labor market demands, industry trends and required Typical Mentoring Activities โ€ข Mock interviews โ€ข Cover letter and resume reviews โ€ข Connect to informational interviews โ€ข Attend industry or professional events together โ€ข Share soft skills knowledge
  • 12. Mentee Profile โ€ข Newcomer to Canada (less than 3 years) or in academic or bridge program in their field; โ€ข Internationally trained but lacks Canadian work experience and professional networksโ€™ Job-Ready โ€ข Credentials assessed and recognized โ€ข High functionality in English โ€ข Job-ready resume โ€ข Minimum 3 years of professional work experience (mentees typically have 8-10 years of experience) โ€ข Eligible to work in Canada
  • 13. Mentee Suitability Criteria Applicants must be skilled immigrants who are job-ready with current skills and experience. They must also meet the following criteria: โ€ข Legally entitled to work in Canada; โ€ข Lived in Canada for less than three years and have limited or no Canadian work experience in their profession OR has re-engaged with their profession through academic training or bridging program within the past 2 years; โ€ข Currently unemployed or underemployed i.e. not working in their field of expertise; โ€ข Have English language skills to perform effectively in the workplace in their field (i.e. average CLB 7-8+); โ€ข Have professional qualifications: a Bachelorโ€™s Degree or equivalent post- secondary education and at least 3 years of international work experience in their profession; โ€ข Be actively seeking work in their field.
  • 14. Mentoring Readiness Criteria Mentoring is an intervention intended for job seekers who are job ready. To be ready for mentoring, an applicant must have: โ€ข Employment skills; โ€ข Job search skills; โ€ข Supports; โ€ข Appropriate attitude. Ensuring an accurate assessment is important to avoid frustration and wasted efforts for the mentee, mentor, and mentoring coach.
  • 15. Composition of Mentee Pool 15 Finance, Accounting, Banking & Insurance 29% Business & Administrative 18% IT โ€“ Software, Analysts, Web Development 14% Business Development, Retail, Sales, Marketing & PR 11% Engineering & Technical 9 % Education 3% Policy/Program Officers/Public Administration/Research 3% Health 3% Legal & Protective Services 3% Other - Trades, Transport and Equipment Operators and Related Occupations, Processing, Manufacturing and Utilities; Architects/Urban Planners/Surveyors Art/Culture/Recreation/Sports 3% Physical & Life Sciences 2% Social Work & Community Services 2%
  • 16. Snapshot : Mar 2th 2015 Occupations of mentors/mentees waiting Mentors (+5 waiting) (Mentees Needed) # Waiti ng Mentees (+ 5 waiting) (Mentors Needed) # Waiti ng [A303] Other Business Services Managers 41 [C021] Biologists & Related Scientists 11 [B022] Professional Occupations in Business Services to Management 33 [C033] Electrical & Electronics Engineers 9 [A131] Sales, Marketing, and Advertising Managers 25 [C012] Chemists 9 [E022] Lawyers and Quebec Notaries 22 [A121] Engineering Managers 6 [A302] Banking, Credit and Other Investment Managers 21 [B531] Accounting and Related Clerks 6 [A112] Human Resources Managers 12 [C051] Architects 6 [E212] Community and Social Service Workers 11 [C163] Inspectors in Public and Environmental Health and Occupational 6 [B021] Specialists in Human Resources 10 [D313] Other Assisting Occupations in Support of Health Services 6 [A111] Financial Managers 10 [A373] Transportation Managers 5 [E022] Social Workers 9 [C034] Chemical Engineers 5 [E213] Employment Counselors 7 [E031] Natural and Applied Science Policy Researchers, Consultants, and Program Officers 5 [C071] Information Systems and 8 [E111] University Professors 5
  • 18. Behind the numbers: โ€ข 1489 mentees reported to have obtained employment this year โ€ข Many mentees were hired by our employer partners Mentoring: Impact *Reports Nov 1, 2013 โ€“ October 31, 2014 Outcomes 2014 At 12 months After Mentoring Employed in their occupation or related field 76%+
  • 19. Key Findings โ€ขUnemployment decreased from 73% to 19% Nationally, 7% Toronto. โ€ขAverage full-time earnings increased from $36,905 to $59,944 โ€ขThe percentage of those working in their field increased from 27% to 71%. Additional benefits: โ€ขSuccessful mentees find employment faster than the average newcomer. Most mentees find work in their field. โ€ขStarting salaries (and future salary trajectory) are likely higher than those working outside their field of expertise and experience. โ€ขMost mentees find permanent work. They likely receive employee benefits, increasing their effective earnings. ALLIES National Survey Copyright @2012 Accenture. All rights reserved. 19
  • 20. Mentees indicated improvement in their knowledge/skills โ€ข93% better understand the Canadian work environment. โ€ข91% are better prepared for employment in their profession. โ€ข90% have a better understanding of the interviewing and recruitment process used by companies in their field. โ€ข90% feel their resume better reflects skills and qualifications โ€ข89% can talk better about their skills and qualifications with confidence. โ€ข86% better able to network effectively Survey Results: Mentees Mentees indicated improvement in their knowledge/skills that would lead to: โ€ขImproved employment outcomes โ€ขIncreased integration into the Canadian workforce 20Surveys of Mentees who complete partnerships from Nov. 1 2013- Oct. 31 2014
  • 21. Survey Results: Mentors Mentors indicated their experience would lead to: โ€ขIncreased hiring and retention of skilled immigrants in the workforce โ€ขIncreased leadership and coaching skills development Mentors indicated improvement in their knowledge/skills โ€ข97% better able to appreciate the talent and experience that skilled immigrants bring to the workplace โ€ข96% can better assist immigrant professionals in adapting to the workplace โ€ข96% understanding the challenges and barriers that skilled immigrants face in the labour market โ€ข95% increased understanding of some of the differences in workplace norms and expectations among different cultures โ€ข94% better able to motivate, coach and develop people 89 % more likely to interview and/or hire IEPs Surveys of Mentors who complete partnerships from Nov. 1 2013- Oct. 31 2014 21
  • 22. High Rate of Satisfaction 2014 โ€ข 94% of mentees were satisfied with their mentoring experience โ€ข 98% of mentors were satisfied with their mentoring experience
  • 24. โ€ข Orientation Session: An onsite information session & Introduction for mentee and mentor: โ€“Roles and Program Information โ€“Sharing of mentor support resources and tools โ€“Interactive case discussions covering few mentoring situations. โ€ขMentoring Coach: Support starts from Matching and continues through the relationship until 12 months after completion of the match. Online Resources: โ€ขMentoring Handbook http://thementoringpartnership.com/handbook โ€ขNew Mentoring Dashboard โ€“ An online platform with resources, links, Mentoring Support 24
  • 25. New dashboard โ€“ Launched March 2013
  • 26. Since its launch 1300+ mentors have participated in PD events: โ€ขNetworking โ€ขWorkshops โ€ขWebinars โ€ขOn-line courses Mentors can claim PD credits from HRPA and CPA. TMP Professional Development Series for Mentors
  • 27.
  • 28. PD Credit Recognition - CPA PD Activity Hours that can be Awarded Mentors that complete the 24 hour mentoring partnership 5 Participation in Orientation session 1 Participation in a Mentor Networking Event 1 Webinar - Your Mentee and the Job Market โ€“ Making the Connection 1 Workshop 1: Becoming the Mentor you Want to Be โ€“ Effective Mentoring and Cross-cultural Competencies 2 Workshop 2: Solution-Focused Coaching Workshop 2 E-learning modules * to be developed 1 per hour
  • 29. PD Credit Recognition - HRPA PD Activity Points That Can Be Awarded Mentors within a mentoring partnership 36 points based on a 24 hour relationship. Your Mentee and the Job Market โ€“ Making the Connection Webinar 1.5 credits Becoming the Mentor you Want to Be โ€“ Effective Mentoring and Cross-cultural Competencies Workshop 3 credits Solution-Focused Coaching Workshop 3 credits E-learning modules (to be developed) 1 hour = 1 credit
  • 31. Partner Roles The Mentoring Partnership Service Delivery Partners deliver the program by matching mentors with skilled immigrants and supporting the mentoring relationship over four months. The Mentoring Partnership team at TRIEC manages the coordination of the program and supports the efforts of community and corporate partners to develop effective mentoring relationships. Corporate Partners promote the mentoring opportunity internally to staff and identify suitable, qualified mentors. Coaches Mentees Individual Mentors are recruited by service delivery partners. Corporate Mentors are recruited by corporate partners
  • 32. TRIECโ€™s Role โ€“ TMP Staff The Mentoring Partnership operates as a program of TRIEC The TMP team has primary responsibility for: โ€ข recruiting employer partners and managing employer partner relationships; โ€ข providing co-branded marketing material; โ€ข coordinating and delivering information and orientations sessions at employer partner sites; โ€ข developing mentor support resources and professional development opportunities; โ€ข managing the MentorMatch IT System and training partners on its use โ€ข ensuring program quality and continuous improvement; โ€ข providing aggregate reporting on program outcomes; โ€ข convening partners.
  • 34. Employer Partners Roles Support the program by: โ€ข identifying an executive sponsor/champion; โ€ข identifying a mentoring coordinator; โ€ข participating in a planning discussion at the start of the mentoring cycle and review meetings; โ€ข engaging and recruiting mentors within their organizations through at least one mentoring cycle per year; โ€ข hosting on-site information and orientation sessions for their mentors โ€ข generating recommendations for program improvement.
  • 36. Service Delivery Partner Service Delivery Partners โ€ข Organizations that provide employment services to skilled immigrants โ€ข Obliged to adhere to and implement service delivery quality standards Service Delivery Managers/Coordinators โ€ข Responsible for the delivery of The Mentoring Partnership within their organizations. โ€ข Participate in TMP Managers Committees โ€“ Quarterly. Coaches โ€ข Are staff designated by service delivery partners they are key contact for the program to clients and coach both mentees and mentors during their matches. โ€ข They enter all the data into the IT system which enables us to support, track and analyse the program impact.
  • 37. Mentoring Schedule Registration Matching Orientation Mentoring Follow Up Recognition Coach follows up with Mentee for 12 months following the match Close Evaluation & Follow-Up 16 weeks Check-in with Mentoring Coach monthly Access to on-line mentoring resources and Mentor Professional Development Program Orientation of Mentor & Mentee Before the Start of Mentoring Occupation Specific Matching Mentor Match IT System Matches reviewed by Coach, mentor and mentee Mentees Register & Screened by Service Delivery Partner Mentors Register Online or with Employer Application Reviewed and Reference Check Mentors
  • 38. Register / Contacts Mentors - To Register as a mentor go to online registration form http://www.thementoringpartnership.com/registe Or for more information to join as an employer partner contact: Monica BrennanI The Mentoring Partnership TRIEC, Senior Manager T: 416- 944.1946 x 263 Email: mbrennan@triec.ca Mentees - To Register as a mentee find out which partner is nearest you at http://www.thementoringpartnership.com/partners/ser Or for more information contact: Meena Sankaran I The Mentoring Partnership TRIEC, Program Delivery Coordinator
  • 40. Q & A Contact: Monica Brennan, Senior Manager, The Mentoring Partnership Email: mbrennan@triec.ca www.thementoringpartnership.com Thank You
  • 41. on Planning (December 2014 โ€“ March 31, 2015) v3 41 Copyrightยฉ2014byTheBostonConsultingGroup,Inc.Allrightsreserved. Optimize To achieve more value with current resources Enable To ensure a sustainable model Grow To impact a greater number of mentees, mentors & partners Refined strategy developed to optimize & grow TMP 1 2 3 Enhancements to overall program Enhance marketing Increase funding Update technology Evolve organization Grow mentors Grow mentees Build national model โ€ข Enhance curriculum and model, incl. networking (also shift mentor commitment ask) โ€ข Streamline coach activities (reduce coach time per mentee to increase capacity) โ€ข Streamline workflow & tracking (key milestones, address pairing issues earlier) โ€ข Driver greater mentor retention (increase recognition, build community) โ€ข Improve employment outcomes (e.g. offer EPs visibility into mentee talent pool) โ€ข Grow current EPs and confirm targets โ€ข Pursue high priority new EPs โ€ข Fill eng/science/supply chain & other gaps โ€ข Grow current SDPs and confirm targets โ€ข Pursue new SDPs, immigrant associations โ€ข Establish approach for underemployed segment โ€ข Align on vision & areas for collaboration โ€ข Identify partners, establish governance โ€ข Confirm resource requirements โ€ข Add/reallocate resources โ€ข Update governance โ€ข Support change mgmt. โ€ข Address matching issues โ€ข Determine future state IT platform incl. CRM โ€ข Refine msgs, enhance materials & channels to EPs, mentors, mentees โ€ข Establish & execute strategy to seek increased gov't funding (for GTA & nationally) โ€ข Pursue new & diversified sources of funding (foundations, HNW individuals, corporations)
  • 42. The five-year engagement is in its first year, BCG strategy completed SELECTSELECT PLANPLAN BuildBuild SCALESCALE ALUMNIALUMNI Pre-engagement Year 2 2015-16 Year 3-5 2017-19 Post- engagementYear 1 Strategy Implement ation Plan People (Hiring & Governan ce) Systems (Process & Controls) Brand (Sales & Marketing ) Resource Developm ent Reach Effectiven ess Measurem ent & Evaluation Resource Developm ent & Ongoing Operation s Coaching Communit y Membersh ip Measurem ent & Evaluation Resource Developm ent Support Prospect & Cultivate Applicatio n Process Due Diligence Review & Alignment Selection & Project Managem ent Today
  • 43. 43 PINS Consultation 1. How can we support you to best refer your members to The Mentoring Partnership? 2. What have been barriers for you or your members in participating in The Mentoring Partnership? 3. In an idea world what would be the best way we could ๏ƒผ Work with you to support you in participating as a referral or service delivery partner? What resources would you need? ๏ƒผ Partner with you in the delivery of your mentoring programs?

Editor's Notes

  1. Here is a reminder of what mentors and mentees are committing to: Mentoring partnerships last for a period of four months; approximately 1.5 hours per week totaling at least 24 hours. Referrals for information interviews, networking or professional development events, job-shadowing or other learning opportunities count toward the 24 hours. We recommend face-to-face meetings at the beginning to build the relationship, and then you may continue online or via telephone depending on what is more convenient for both of you. Mentees and mentors decide the relationship focus, pace, meeting locations and times. Location and times for meetings are set based on mentor availability. Identify with your mentee their goals and how to accomplish these together. Keep in mind, your mentee is permitted to be in a mentoring partnership only once, so it is important that you maximize your experience.
  2. To see how the WIN model can be illustrated, Iโ€™d like to introduce you to a mentor, Margaret, and her mentee, Mei. Both are professionals working in communications. Although Mei has 5 years of experience working for a multinational, she has been in Canada for 8 months and only had one job interview and no job offer. Her language skills are adequate enough to express herself appropriately and she has excellent professional experience. She is starting to feel frustrated and discouraged about the job search process.
  3. What is success? The WIN model helps define success. The overall goal of the program is to reconnect the mentee with their career in Canada. During the partnership, mentors share insights, ideas and networks which assist the mentee to develop an effective job search plan. The partnership focuses on: Workplace culture: mentors coach mentees about the nuances of the Canadian workplace (i.e. expectations on punctuality and attendance, performance evaluations, management styles). Information about the profession, industry, sector: mentors can share occupational trends, info about PD activities and key words to be used in resumes. Networking is often cited by mentees as one of the most valuable things mentors offer, along with encouragement and support. Mentees get skill development opportunities from agencies but rarely have the opportunity to meet someone who is practicing in their occupation in Canada. You can connect mentees to your colleagues, HR department, or others in your occupation. In your orientation kit and in the Handbook, you can find a list of suggested mentoring activities. Mentors: Success is NOT defined by your ability to find your mentee a job, but your goal is to support people in finding employment. Some mentors think they have failed if their mentee does not have a job by the end of the partnership. Success is measured by whether the mentee made progress in their job search. Toward the end of your mentoring relationship, you should review your progress and really celebrate successes.
  4. Assessing program suitability Mentees are allowed to participate only once in the program. A coach from a service delivery partner conducts an assessment to ensure that the applicant is eligible and mentoring-ready and is likely to benefit from a mentoring relationship. Step 4: The Screening Interview: selecting mentoring-ready candidates Coaches hold an in-person screening interview to: assess suitability and mentoring readiness; and orient the applicant to the purpose and objectives of the program and clarify expectations. Mentoring Readiness guidelines: To be ready for mentoring, an applicant must have: employment skills: a clear job goal and the skills, experience, credentials and language abilities required to succeed in that job job search skills: a job-search-ready resume, interview skills, networking skills supports: transportation, childcare, and other supports required to function at work appropriate attitude: readiness to act on constructive advice The screening interview is key to ensuring that mentoring is the right intervention for the applicant at the right time. The interview also serves to assist the potential mentee in reflecting on their professional background and goals for the mentor-mentee partnership. In screening mentees, it is important to keep in mind the purpose of the program and for whom mentoring is intended. Mentoring can make a positive difference for people who: are job-ready โ€“ have strong, relatively recent experience in their field and have the necessary professional language skills; have good job search skills; and are willing to take constructive advice. Mentoring is not an appropriate program option for someone who: has been out of their field for a significant period of time without any recent bridging or upgrading; does not have market-ready language skills; and is not ready to accept constructive advice and support from a mentor. Use the mentee interview questionnaire to help structure an interview to determine if mentoring is the right intervention for the applicant at this time. Sharing the mentoring-readiness and the Mentee FAQs with the applicant during the interview may be helpful in guiding the discussion. Coaches will need to use their discretion in making a judgment about whether an applicant is in a position to benefit from a mentoring relationship. Coaches should consult a manager if they are unsure as to whether an applicant meets the suitability or mentoring-readiness criteria. Step 5: Referring unsuitable applicants to other services An applicant may meet the suitability criteria but may not be determined to be mentoring-ready. Some applicants may require further employment preparation supports (language, resume preparation, interview skills etc.) before they are ready to enter a mentor-mentee partnership. Coaches should refer these applicants to other appropriate services and then reconsider them for mentoring. Applicant profiles can be kept in MentorMatch for reconsideration at a later date. Applicants who do not meet suitability and/or mentoring readiness criteria: should be referred to other appropriate services. can be kept in MentorMatch and accepted for release into the matching pool at a later date. Step 6: Accepting suitable applicants Accepted applicants should: be oriented to roles and responsibilities of a mentee; review and sign Mentor-Mentee Participation Agreement; and be introduced to the MentorMatch IT System mentee dashboard and the Mentoring Handbook (available on www.TheMentoringPartnership.com and in MentorMatch) Mentee Participation Agreement Once a mentee is accepted into the program and before they are released into the matching pool, the coach orients the mentee to their roles and responsibilities as per the Mentor-Mentee Participant Agreement. The coach reviews the agreement with the mentee. One signed copy is retained by the mentee and one by the coach. Menteeโ€™s roles and responsibilities: Mentees have roles and responsibilities in relation to both the mentor and the coach. In relation to the mentor, mentees are expected to: be proactive and participate actively in the mentoring relationship; maintain regular contact with their mentor and respond promptly to e-mails and phone messages; take initiative and follow through on suggestions and tasks; act in a tactful and professional manner when introduced to a mentorโ€™s professional networks; listen and communicate actively; be open-minded and open to learning and taking constructive advice; and continue to conduct an active and independent job search. In relation to the coach, mentees are expected to: inform the coach if any circumstances change, such as address, contact information or employment status; follow up regularly to discuss progress and seek advice and assistance as needed; and review job search strategies with coach Step 7: Releasing new mentee into mentee pool for matching Before releasing a new mentee into the matching pool as per the instructions in the MentorMatch IT System manual, the coach must review the mentee profile generated from the mentee application form in the IT system to ensure that all information is correctly entered. Special attention must be paid to the NOC and NAIC codes entered for each mentee, as the IT system will generate recommended matches based on these codes. Coaches must ensure that
  5. HAND OUT: Mentoring Readiness and Mentoring Readiness Checklist Mentoring is an intervention intended for job seekers who are job ready. To be ready for mentoring, an applicant must have: Employment skills: a clear job goal and the skills, experience, credentials and language abilities required to succeed in that job. 2. Job search skills: a job search ready resume, interview skills, networking skills etc. 3. Supports: transportation, childcare, and other supports required to function at work 4. Appropriate attitude: readiness to act on constructive advice The goal of the assessment is to determine if the potential mentee is ready for mentoring.
  6. The great thing about the TMP mentoring program is that youโ€™re far from being alone on the journey. There are many resources to support you. Letโ€™s take a few minutes to look at them. Iโ€™m going to take some time to navigate through the tools and resources that will help you fulfill your roles over the coming months. These are tools that have been built to assist the mentor/mentee partnership and provide ideas to get the most out of your partnership. However, they are only a guide โ€“ you will probably find that the journey takes a course of its own, depending on the needs of the mentee. You are far from being alone on the journey. There are many resources to support you. The online downloadable Mentoring Handbook provides advice, tools and resources to support your partnership and equip you to get started (link on orientation kit). Other supporting resources include: The Mentoring Partnership Dashboard: www.thementoringpartnership.com/dashboard This is where you can update your profile and contact information Your mentoring coach: your coach is a resource where you can ask questions, seek guidance and troubleshooting help and a source for referrals to other programs for your mentee Own professional and personal networks Mentees also have various workshops available to them at the service delivery partners. Resources and workshops available to mentees at service delivery partners, professional development opportunities provided by the Mentoring Partnership The Mentoring Handbook has links to the service delivery partners where you will find up to date information on workshops and other services available. These are only a guide โ€“the journey will develop depending on the menteesโ€™ needs.
  7. We will be hosting some of mentor PD series โ€“ March 20th Round table Networking event Workshops Webinars Easy to register โ€“ go online on the dashboard
  8. The Mentoring Partnership is delivered through a partnership of service delivery partners, corporate partners, and TRIEC. Service delivery partners are organizations that provide employment services to skilled immigrants. Corporate partners are employers who partner with TMP to provide sustained annual support to the program through the recruitment of mentors and support to the delivery of the program in the organization The Mentoring Partnership operates as a program of TRIEC. The Mentoring Partnership staff at TRIEC work in close collaboration with service deliver partners and corporate partners to ensure effective delivery of the program
  9. The Mentoring Partnership is delivered through a partnership of service delivery partners, corporate partners, and TRIEC.
  10. Service Delivery Partners Service delivery partners are organizations that provide employment services to skilled immigrants and are obliged to adhere to and implement service delivery quality standards as outlined in the Operations Manual and Quality Assurance Framework. Service Delivery Managers/Coordinators The service delivery partner managers are responsible for the delivery of The Mentoring Partnership within their organizations. Managers have the authority to decide upon and implement solutions to achieve quality standards in their respective organizations. Coaches: Coordination among coaches from the different TMP service delivery partners is maintained through a monthly coaches teleconference and through joint training and professional development provided by TRIEC staff. Corporate Partners Corporate partners are employers who partner with TMP to provide sustained annual support to the program through the recruitment of mentors and support to the delivery of the program in the organization. TMP builds relationships with employers to create awareness of and interest in The Mentoring Partnership program. Once employers agree to become corporate partners, TRIEC coordinates recruitment of mentors through on-site information sessions. TMP supports corporate partners in the development of recruitment events and marketing materials. Corporate Coordinator The coordinator is designated by the corporate partner and is responsible for executing the corporate partnerโ€™s commitment to The Mentoring Partnership program. This normally involves coordinating events and activities in partnership with TMP on behalf of the corporate partner. TRIEC The Mentoring Partnership operates as a program of TRIEC. The Mentoring Partnership staff at TRIEC work in close collaboration with service deliver partners and corporate partners to ensure effective delivery of the program.The TMP