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From #convgov to #socgov: citizen is king, but your employees are your superheroes!

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The world is changing at a steady pace. Digital disruption is making businesses adapt or die.

What about governments? We’re already noticing social media and network thinking are influencing and changing the way governments connect with citizens. #convgov is just the first step in the way to #socialgov: an agile and flexible government where citizens and employees alike converse, communicate and collaborate. Employees? Why yes, the citizen might be king, but your employees are your superheroes!

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From #convgov to #socgov: citizen is king, but your employees are your superheroes!

  1. 1. Yo u r c i t i z e n i s k i n g , b u t y o u r e m p l o y e e i s y o u r s u p e r h e r o From #convgov to #socgov #SMWRd a m
  2. 2. H i ! I ’m S o f i e a k a @ l a m a z o n e
  3. 3. D i s c l a i m e r : I ’m a n o p t i m i s t
  4. 4. FHiir! s It’m: f Sr oomf i e# caoknav @g olva mt oa z#osnoec g o v
  5. 5. We l i v e i n a n e v e r- c h a n g i n g wo r l d
  6. 6. D i g i t a l i s c h a n g i n g u s
  7. 7. broadcasting networking S o c i a l i s c h a n g i n g u s
  8. 8. We e x p e c t 2 4 / 7 - o p e n - t o g e t h e r - e q u a l
  9. 9. :( H o w c a n g o v e r n m e n t s k e e p u p ?
  10. 10. We n e e d… s ome o n e
  11. 11. 2 4 /7 t o g e t h e r o p e n e q u a l
  12. 12. 2 4 /7 t o g e t h e r o p e n e q u a l
  13. 13. E n t e r… t h e c o n ve r s a t i o n m a n a g e r
  14. 14. CM CI T I Z ENS H O O R AY ! # c o n vg o v
  15. 15. B u t … h e’s a l l a l o n e 2 4 / 7 ? t o g e t h e r ? e q u a l ? o p e n ?
  16. 16. !! !! !! !! !! !! !! !! Corp Com Int Com Social Media Purchas ing Administ ration HR Innova-tion IT …. B u t … s i l o s
  17. 17. B u t … h i e r a r c h y
  18. 18. :p H o w c a n g o v e r n m e n t s r e a l l y k e e p u p ?
  19. 19. E n t e r… t h e c o n ve r s a t i o n t e a m !
  20. 20. CITIZENS CM TEAM H O O R AY ! # c o n vg o v # c o o p e r a t i o n
  21. 21. !! !! !! !! !! !! !! !! Corp Com Int Com Social Media Purchas ing Administ ration HR Innova-tion IT …. B u t … n o t e v e r y o n e i s i n v o l v e d
  22. 22. B u t … h i e r a r c h y
  23. 23. :) H o w c a n g o v e r n m e n t s r e a l l y r e a l l y r e a l l y k e e p u p ?
  24. 24. To g e t h e r, w i t h e v e r y o n e
  25. 25. INT E RNAL IN & EX EXT E RNAL H O O R AY ! # s o c g o v
  26. 26. !! !! !! !! !! !! !! !! Corp Com Int Com Social Media Purchas ing Administ ration HR Innova-tion IT …. # c o o p e r a t i o n # c r owd s o u r c i n g
  27. 27. # c o l l a b o r a t i o n
  28. 28. S o . . e v e r y o n e i s a h e r o
  29. 29. B e n e f i t s o f # s o c g o v ?
  30. 30. E v e r y o n e i s a n a m b a s s a d o r
  31. 31. E v e r y o n e h a s i m p a c t
  32. 32. EHvaeprpyyo ne em pi so wa ehreerdo e m p l o y e e s
  33. 33. Wor k i s d o n e mo r e e f f i c i e n t l y
  34. 34. P e e r- t o - p e e r l e a r n i n g
  35. 35. I n c r e a s e s p e e d
  36. 36. I t ’s n o t a b o u t i f…
  37. 37. A BIGG-ASS TITLE About a proper subject B u t w h e n …
  38. 38. GOOD LUCK! L i tt l e d u d e s & H e r o e s b y J D H a n c o c k
  39. 39. feel free to connect twitter.com/lamazone sofie@talkingheads.be +32 478 208 411 www.talkingheads.be linkedin.com/in/sofieverhalle facebook.com/lamazone
  40. 40. Staying in touch with Talking Heads? ✓ OUR BLOG FOR ALL THINGS SOCIAL ✓ TWITTER FOR QUICK SOCIAL MEDIA FACTS & INSIGHTS ✓ SLIDESHARE TO WATCH GRAPHS AND COLOURS! ✓ FAC EBOOK TO GET TO KNOW OUR VERY OWN SUPERHEROES ✓ LINKEDIN TO CONNECT PROFESSIONALLY ✓ GET IT ALL WITH OUR NEWSLETTER

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