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Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-1
Chapter 5:
Alternatives for Resolving
Controversies
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-2
Learning Objectives
• Explain reasons to compromise.
• Define mediation.
• Understand the advantages to arbitration.
• Discern common-law arbitration.
• Describe the approaches to arbitration.
• Recall the procedures in arbitration hearings.
• Explain the judicial review of arbitration
issues.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-3
5.0 In the News (Slide 1 of 2)
Justices Will Hear Challenges to
Mandatory Employee Arbitration
http://bvtlab.com/Z44n8
The Supreme Court agreed to decide whether
companies can use employment contracts to
prohibit workers from banding together to take
legal action over workplace issues.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-4
5.0 In the News (Slide 2 of 2)
• Should companies be permitted to include
binding arbitration clauses in employment
contracts?
• Which stakeholders benefit from binding
arbitration clauses in employment contracts?
• Which stakeholders do not benefit?
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-5
5.1a Reasons to Compromise
Personal: desire to compromise, if
possible
Economic:
• Public image
• Costs of litigation
Role of lawyers
• It is the duty of lawyers to seek and
achieve compromise whenever possible.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-6
5.1a Critical Thinking
Case: Burbach Broadcasting
Negotiating a compromise is effective as long
as the parties understand that negotiating
may not lead to a binding contract.
• What evidence exists that a contract was formed
based on the negotiations?
• What evidence exists that no contract was
formed?
• How could the letter of intent been clearer on
whether it was a contract?
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-7
5.1b Mediation
A process geared to produce a
compromise between two parties
through the use of a third party
• Popular uses: labor disputes and
certain consumer disputes
• Even if mediation is used, parties
can still sue.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-8
5.2a Arbitration (Slide 1 of 2)
The procedure used, as an alternative
to litigation, to submit a dispute to one
or more third parties who have
authority to impose a resolution to the
dispute.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-9
5.2a Arbitration (Slide 2 of 2)
Advantages
• Quicker than litigation
• Less expensive than litigation
• Usually creates less hostility
• Complex issues can be handled by
those well trained in the particular
arena.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-10
5.2b Common-Law Arbitration
• Based on an agreement between
the parties
• Distinguish arbitration of
current dispute with arbitration
of future disputes
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-11
5.2c Approaches to Arbitration (Slide 1 of 2)
Common law
• An agreement to arbitrate is revocable,
but a final award is enforceable.
Statutes covering methods only
• Agreement to arbitrate is revocable, but
there is a quick and inexpensive
method for enforcing the award.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-12
5.2c Approaches to Arbitration (Slide 2 of 2)
Statutes providing comprehensive system
• Arbitration agreement is revocable if
common-law arbitration is being used,
but it is not revocable if the statutory
method is being used.
Statutory method exclusive
• Statutory compliance makes the
agreement irrevocable and the award
enforceable.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-13
5.2d General Aspects of
Arbitration Statutes
• Most statutes authorize voluntary
arbitration only if there is a written
agreement to arbitrate, which is usually
irrevocable.
• Failure to follow the statute is not
completely ineffective because common-
law arbitration procedures may be
followed as an alternative.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-14
5.2d Critical Thinking (Slide 1 of 2)
Case: Armendariz
Recognizing the power of the employer to
create an arbitration system in the
employment contract that favors the employer,
the court addressed the parameters of a
proper arbitration system.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-15
5.2d Critical Thinking (Slide 2 of 2)
• Should the parties be able to negotiate
contractual provisions without
interference from the courts?
Why or why not?
• Does the decision of this case effectively
prohibit the use of arbitration in any type
of employment agreement? Why?
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-16
5.2e The Submission (Slide 1 of 2)
Submission is the act of referring an issue
or issues to the arbitration process.
Submitted issues
• Factual
• Legal
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-17
5.2e The Submission (Slide 2 of 2)
Submission may occur under two
circumstances.
• Parties may enter into an agreement to
arbitrate an existing dispute.
• The demand to arbitrate is served on
the other party.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-18
5.2f The Award
Decision of the arbitrator
• Binding on all issues submitted
• May be judicially enforced
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-19
5.2g Procedures in Arbitration
Hearings
• Parties to the dispute are given notice of
the time and place of the hearing.
• Testimony is given at the hearing.
• The arbitrator or arbitrators deliberate
and render a decision.
• No formal pleadings or motions
• Strict rules of evidence that are used in
trials usually are not followed.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-20
5.2h Judicial Review of
Arbitration Issues
• Either party refuses to submit the
dispute to arbitration
• Either party refuses to carry out the
terms of the award
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-21
5.2h Critical Thinking (Slide 1 of 2)
Case: Hall v. Mattel
On appeal of an arbitrator’s decision, the court
agreed with the district court that the arbitrator
was reasonable in concluding that the plaintiff
failed to show that the defendant’s employees
knew of the fraud. One party believed that the
arbitrator’s decision was based on an
erroneous application of a legal rule, yet the
court ruled the arbitration award will stand.
Business Law, Sixth Edition
© 2019 BVT Publishing. All rights reserved.
S-22
5.2h Critical Thinking (Slide 2 of 2)
Case: Hall v. Mattel
• What reasoning did the court employ to
reach this conclusion?
• Why did the court conclude that the award
should stand despite an allegation that the
arbitrator misstated or misapplied the law?
• Why do you think the statutory grounds
listed in the Federal Arbitration Act do not
include the reason of an arbitrator making
an ordinary legal error?

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Alternatives for Resolving Controversies

  • 1. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-1 Chapter 5: Alternatives for Resolving Controversies
  • 2. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-2 Learning Objectives • Explain reasons to compromise. • Define mediation. • Understand the advantages to arbitration. • Discern common-law arbitration. • Describe the approaches to arbitration. • Recall the procedures in arbitration hearings. • Explain the judicial review of arbitration issues.
  • 3. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-3 5.0 In the News (Slide 1 of 2) Justices Will Hear Challenges to Mandatory Employee Arbitration http://bvtlab.com/Z44n8 The Supreme Court agreed to decide whether companies can use employment contracts to prohibit workers from banding together to take legal action over workplace issues.
  • 4. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-4 5.0 In the News (Slide 2 of 2) • Should companies be permitted to include binding arbitration clauses in employment contracts? • Which stakeholders benefit from binding arbitration clauses in employment contracts? • Which stakeholders do not benefit?
  • 5. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-5 5.1a Reasons to Compromise Personal: desire to compromise, if possible Economic: • Public image • Costs of litigation Role of lawyers • It is the duty of lawyers to seek and achieve compromise whenever possible.
  • 6. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-6 5.1a Critical Thinking Case: Burbach Broadcasting Negotiating a compromise is effective as long as the parties understand that negotiating may not lead to a binding contract. • What evidence exists that a contract was formed based on the negotiations? • What evidence exists that no contract was formed? • How could the letter of intent been clearer on whether it was a contract?
  • 7. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-7 5.1b Mediation A process geared to produce a compromise between two parties through the use of a third party • Popular uses: labor disputes and certain consumer disputes • Even if mediation is used, parties can still sue.
  • 8. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-8 5.2a Arbitration (Slide 1 of 2) The procedure used, as an alternative to litigation, to submit a dispute to one or more third parties who have authority to impose a resolution to the dispute.
  • 9. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-9 5.2a Arbitration (Slide 2 of 2) Advantages • Quicker than litigation • Less expensive than litigation • Usually creates less hostility • Complex issues can be handled by those well trained in the particular arena.
  • 10. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-10 5.2b Common-Law Arbitration • Based on an agreement between the parties • Distinguish arbitration of current dispute with arbitration of future disputes
  • 11. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-11 5.2c Approaches to Arbitration (Slide 1 of 2) Common law • An agreement to arbitrate is revocable, but a final award is enforceable. Statutes covering methods only • Agreement to arbitrate is revocable, but there is a quick and inexpensive method for enforcing the award.
  • 12. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-12 5.2c Approaches to Arbitration (Slide 2 of 2) Statutes providing comprehensive system • Arbitration agreement is revocable if common-law arbitration is being used, but it is not revocable if the statutory method is being used. Statutory method exclusive • Statutory compliance makes the agreement irrevocable and the award enforceable.
  • 13. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-13 5.2d General Aspects of Arbitration Statutes • Most statutes authorize voluntary arbitration only if there is a written agreement to arbitrate, which is usually irrevocable. • Failure to follow the statute is not completely ineffective because common- law arbitration procedures may be followed as an alternative.
  • 14. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-14 5.2d Critical Thinking (Slide 1 of 2) Case: Armendariz Recognizing the power of the employer to create an arbitration system in the employment contract that favors the employer, the court addressed the parameters of a proper arbitration system.
  • 15. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-15 5.2d Critical Thinking (Slide 2 of 2) • Should the parties be able to negotiate contractual provisions without interference from the courts? Why or why not? • Does the decision of this case effectively prohibit the use of arbitration in any type of employment agreement? Why?
  • 16. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-16 5.2e The Submission (Slide 1 of 2) Submission is the act of referring an issue or issues to the arbitration process. Submitted issues • Factual • Legal
  • 17. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-17 5.2e The Submission (Slide 2 of 2) Submission may occur under two circumstances. • Parties may enter into an agreement to arbitrate an existing dispute. • The demand to arbitrate is served on the other party.
  • 18. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-18 5.2f The Award Decision of the arbitrator • Binding on all issues submitted • May be judicially enforced
  • 19. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-19 5.2g Procedures in Arbitration Hearings • Parties to the dispute are given notice of the time and place of the hearing. • Testimony is given at the hearing. • The arbitrator or arbitrators deliberate and render a decision. • No formal pleadings or motions • Strict rules of evidence that are used in trials usually are not followed.
  • 20. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-20 5.2h Judicial Review of Arbitration Issues • Either party refuses to submit the dispute to arbitration • Either party refuses to carry out the terms of the award
  • 21. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-21 5.2h Critical Thinking (Slide 1 of 2) Case: Hall v. Mattel On appeal of an arbitrator’s decision, the court agreed with the district court that the arbitrator was reasonable in concluding that the plaintiff failed to show that the defendant’s employees knew of the fraud. One party believed that the arbitrator’s decision was based on an erroneous application of a legal rule, yet the court ruled the arbitration award will stand.
  • 22. Business Law, Sixth Edition © 2019 BVT Publishing. All rights reserved. S-22 5.2h Critical Thinking (Slide 2 of 2) Case: Hall v. Mattel • What reasoning did the court employ to reach this conclusion? • Why did the court conclude that the award should stand despite an allegation that the arbitrator misstated or misapplied the law? • Why do you think the statutory grounds listed in the Federal Arbitration Act do not include the reason of an arbitrator making an ordinary legal error?