The Second Issue of Utility Connect Talks about the KPI e-Tracker of Tata Power-DDL.

1. For Further Information:
Tarun Katiyar
Head - Business Development
Mobile No.: +91 9818100744
Phone: 011 66112246
Fax: 011 27468042
E-mail: tarun.katiyar@tatapower-ddl.com
Address: NDPL House, Hudson Lines,
Kingsway Camp, Delhi-110 009
CIN No.: U40109DL2001PLC111526
https://in.linkedin.com/company/tatapower-ddl
https://www.facebook.com/TataPower.DDL/
https://www.youtube.com/c/TataPowerDelhi-
DistributionLimited
www.tatapower-ddl.com
UTILITYCO ECT
ISSUE 01 METER DATA ANALYTICS
UTILITYCO ECT
ISSUE 02 KPI e-TRACKER
Tata Power-DDL & Confederation of Indian Industry (CII) have
signed a Memorandum of Understanding to work jointly
towards designing innovative energy efficiency solutions for
the Indian Industrial Sector. The purpose of the MoU is to work
jointly towards achievement of goals under the National
Mission on ‘Enhanced Energy Efficiency (NMEEE)’ program
which is one of the eight national missions under the National
Action Plan on Climate Change (NAPCC). The MoU paves the
way for knowledge transfer, information & experience
sharing, technical cooperation between the parties in the field
of Energy Efficiency & Demand Side Management.
TATA POWER-DDL launches India’s first artificial intelligence ‘Choice Revenue
Intelligence’ Solution
Tata Power-DDL launched artificial intelligence solution for
Indian Discoms to make their operations smarter. The
solution- ‘Choice Revenue Intelligence’ is a first time in India &
Tata Power-DDL is the exclusive country partner and system
integrator of the predictive analytics software solution for
Indian Discoms. Mr. Praveer Sinha then CEO & MD, Tata
Power-DDL; Denis Maia, CEO, Choice Technologies; Stefan
Engelhardt, VP, SAP Germany & Reji Pillai, President, ISGF
launched the solution to help more than 18 states in their loss
reduction initiatives.
POWERTALK
@ TATA POWER-DDL
Tata Power-DDL conferred with ‘Rooftop Solar Enabler of the Year –Utility’ Award
Memorandum of Understanding with CII
Tata Power-DDL has been awarded with the prestigious ‘Rooftop Solar Enabler of the Year-Utility’ Award 2018 at the 3rd
Annual Indian Rooftop Solar Congress 2018 organized by Solar Quarter. The award was handed over by Dr. Ketan Shukla,
Joint Secretary, Ministry of Foreign Affairs & Sh. O.P. Mishra, Additional Secretary, Government of Delhi.
An effective organizational strategy depends on accurate data and keen eye for analysis. Our KPI e-Tracker delivers actionable acumen
to assist you in making your strategic decisions.
KPI e-Tracker is a dashboard reporting tool that enables organizations to visualize and comprehend data from a number of ‘Key
Performance Indicators’ that represent different verticals of a business, all in one place. KPI e-tracker centralizes business data and
helps organizations to track how effectively they are achieving Key Business Objectives.
Based on proven technology landscape, our KPI e-Tracker provides single platform to acquire, manage and analyze data from various
KPIs existing across the organization. It allows organizations to enter their data into one specially designed system, or connect several
external sources of data for more accurate and faster data collection and easy to read snapshot of various ‘Business Metrics’.
Ability to visualize and interpret different aspects of business performance centrally, gives organizations a competitive edge over others
by way of faster and accurate reporting mechanism. Instant reports on performance or alerts when a KPI is over or under achieved allow
for increased data visibility and facilitate quick and rational decision making.
INTELLIGENT BUSINESS DECISIONS ARE A CLICK AWAY WITH KPI E-TRACKER
Centralized Information System
Effective Review Process
Zero Manual Reporting
Proven Technology BasedTracker
Home Favourite KPIs Set Favourite Benchmarking
Corporate
KPIs
PM,C&BD
Infor
m
ation Technology HR & Admin
Fi
nance,Legal&Regulatory
Com
m
er
cial &
SIG
Operations & Safety
Busines
s
Excellence
DATASOURCES
ADMIN, GIS, HR
ERP/Billing
System
IT, Knowledge
Management
DATA
WAREHOUSE
KPI Tracker
SOLUTIONS TO
REVOLUTIONIZE
BUSINESS
VISIBILITY

2. UTILITY CONNECT Issue 02
Enhance Performance by glancing through Key Results
Depending upon the area to be tracked, there are a number of KPIs that have been developed in KPI e-Tracker.
These may be categorized as under:
OPERATIONAL & SAFETY KPIs
Operational Complaints/1000
Consumers, Performance
Assurance Compliance, SAIDI,
SAIFI, PADCI, Repeat No Current
Complaints, Safety Observations,
Unauthorized construction notices,
Accident Free Days,
INVENTORY KPIs
Inventory Status, Non Moving/Slow Moving Inventory
IT KPIs
Server Downtime, WAN Up Time, Cyber Security, Downtime of
Communication Network, IT Helpdesk % Compliance to SLA
HUMAN RESOURCE AND ADMINISTRATION KPIs
Manpower Statistics, Average Age, Attrition, Rewards &
Recognitions, Customer Served /Employee, Transfers, Employee
Grievances
FINANCE / LEGAL / REGULATORY KPIs
Revenue, PAT, Regulatory Asset, O&M Expenses, Interest rate,
Debt Equity Ratio, Capitalization
POWER MANAGEMENT KPIs
ADSM Charges, Power Purchase Cost, Power Sale Rate
COMMERCIAL KPIs
AT&C Losses, Billing/Collection Efficiency, Average Billing Rate,
Commercial Complaints/1000 Consumers, Energy Input,
Provisional Billing, Live Arrears
Dashboard Benefits
Visibility into Business:
Stay updated about what is going on in the business. Strategic decisions
may be taken accordingly to improvise upon the business results.
No More Manual Reporting:
The dashboard eliminates the need for spending time in creating reports in
Excel or other spreadsheet programs saving a lot of time and energy of
employees and excluding any possibility of manual errors.
Improved Results:
As the saying goes, “Anything that is measured and watched, improves”, our
dashboard enables DISCOMs to take stock of various Performance
Indicators allowing them to take necessary actions to improve them.
50.18
64.71
75.20
113.31
40.36
47.32 48.01
76.57
0
50
100
150
FY-15 FY-16 Fy-17 FY-18
Inventory (In Cr.)
TOTAL KPM
438 416
499
862
1,014
436
0
500
1,000
1,500
18-25 25-30 30-35 35-45 45-55 >55
Manpower (Age Group Wise)
46.06 46.06
43.05
23.71
27.06 26.66
33.41 32.65
0
20
40
60
2014-15 2015-16 2016-17 207-18
SAIDI (Hrs)
Actual Target
14.87
15.86
20.11
15.12 14.49
0
5
10
15
20
25
CITY
METRO
SUB
TOWN
URBAN
% AT&C Loss - Circle Wise Oct 2017-18
10.02
11.19 11.42 11.45
12.41
0
5
10
15
561
1301
501+520
522
571
AT&C Loss - Top 5 Zones/Sub Divisions
Oct 2017-18
17.37 18.19
23.44
38.04
0
10
20
30
40
2014-15 2015-16 2016-17 2017-18
Company Level - No Current Complaints
per 1000 Customers
2017-18:
Call 3804
53.53
66.15
50.67
30.86
28.69 27.56
31.64
33.32
0
25
50
75
2014-15 2015-16 2016-17 2017-18
SAIFI (Nos)
Actual Target
99.29 99.30 99.61 99.52
0
25
50
75
100
2014-15 2015-16 2016-17 2017-18
Company Level - Performance Assurance
Compliance
557.68
239.42 210.63
150.00
0
250
500
750
FY-15 FY-16 Fy-17 FY-18
ADSM (Additional Deviation Charges)
Amount (In Lacs) Target (In Lacs)
14
29
8
19
0
10
20
30
Hardware Maintenance Software Maintenance
Hardware Software - Server Down Time
Target (Hrs) Actual (Hrs)
261.27
148.67
105.19
326.89
158.51 162.54
0
50
100
150
200
250
300
350
FY-17 Sep FY-17 Sep FY-18
Profit After Tax (YTM Rs. Cr.)
Actual Target
Amount(Rs.Cr.)
148.67
105.19
158.51 162.54
0
50
100
150
200
Sep FY-17 Sep FY-18
Profit After Tax (YTM Rs. Cr.)
Actual Target
Amount(Rs.Cr.)
Figures shown in the graphs are illustrative only.
9.87
8.88 8.59 8.02
0
50
100
0
5
10
2014-15
90.41
91.23
91.38
92.15
2015-16 2016-17 2017-18
AT&C Loss & Billing Effificency (%)
Billing Efficiency AT&C Loss
Accident Free days
Tata Power - DDL
Distribution
6
System
1,546
EHV Projects
2,151
Commercial
192
Stores & CSL
2,029
Admin & HR
501
City Circle
561
Town Circle
6
Metro Circle
481
Urban Circle
60
Sub Urban
1,338
Distribution
Projects
83
Associated
Groups
443
0
200
500
600
100
400
300

3. UTILITY CONNECT Issue 02
Enhance Performance by glancing through Key Results
Depending upon the area to be tracked, there are a number of KPIs that have been developed in KPI e-Tracker.
These may be categorized as under:
OPERATIONAL & SAFETY KPIs
Operational Complaints/1000
Consumers, Performance
Assurance Compliance, SAIDI,
SAIFI, PADCI, Repeat No Current
Complaints, Safety Observations,
Unauthorized construction notices,
Accident Free Days,
INVENTORY KPIs
Inventory Status, Non Moving/Slow Moving Inventory
IT KPIs
Server Downtime, WAN Up Time, Cyber Security, Downtime of
Communication Network, IT Helpdesk % Compliance to SLA
HUMAN RESOURCE AND ADMINISTRATION KPIs
Manpower Statistics, Average Age, Attrition, Rewards &
Recognitions, Customer Served /Employee, Transfers, Employee
Grievances
FINANCE / LEGAL / REGULATORY KPIs
Revenue, PAT, Regulatory Asset, O&M Expenses, Interest rate,
Debt Equity Ratio, Capitalization
POWER MANAGEMENT KPIs
ADSM Charges, Power Purchase Cost, Power Sale Rate
COMMERCIAL KPIs
AT&C Losses, Billing/Collection Efficiency, Average Billing Rate,
Commercial Complaints/1000 Consumers, Energy Input,
Provisional Billing, Live Arrears
Dashboard Benefits
Visibility into Business:
Stay updated about what is going on in the business. Strategic decisions
may be taken accordingly to improvise upon the business results.
No More Manual Reporting:
The dashboard eliminates the need for spending time in creating reports in
Excel or other spreadsheet programs saving a lot of time and energy of
employees and excluding any possibility of manual errors.
Improved Results:
As the saying goes, “Anything that is measured and watched, improves”, our
dashboard enables DISCOMs to take stock of various Performance
Indicators allowing them to take necessary actions to improve them.
50.18
64.71
75.20
113.31
40.36
47.32 48.01
76.57
0
50
100
150
FY-15 FY-16 Fy-17 FY-18
Inventory (In Cr.)
TOTAL KPM
438 416
499
862
1,014
436
0
500
1,000
1,500
18-25 25-30 30-35 35-45 45-55 >55
Manpower (Age Group Wise)
46.06 46.06
43.05
23.71
27.06 26.66
33.41 32.65
0
20
40
60
2014-15 2015-16 2016-17 207-18
SAIDI (Hrs)
Actual Target
14.87
15.86
20.11
15.12 14.49
0
5
10
15
20
25
CITY
METRO
SUB
TOWN
URBAN
% AT&C Loss - Circle Wise Oct 2017-18
10.02
11.19 11.42 11.45
12.41
0
5
10
15
561
1301
501+520
522
571
AT&C Loss - Top 5 Zones/Sub Divisions
Oct 2017-18
17.37 18.19
23.44
38.04
0
10
20
30
40
2014-15 2015-16 2016-17 2017-18
Company Level - No Current Complaints
per 1000 Customers
2017-18:
Call 3804
53.53
66.15
50.67
30.86
28.69 27.56
31.64
33.32
0
25
50
75
2014-15 2015-16 2016-17 2017-18
SAIFI (Nos)
Actual Target
99.29 99.30 99.61 99.52
0
25
50
75
100
2014-15 2015-16 2016-17 2017-18
Company Level - Performance Assurance
Compliance
557.68
239.42 210.63
150.00
0
250
500
750
FY-15 FY-16 Fy-17 FY-18
ADSM (Additional Deviation Charges)
Amount (In Lacs) Target (In Lacs)
14
29
8
19
0
10
20
30
Hardware Maintenance Software Maintenance
Hardware Software - Server Down Time
Target (Hrs) Actual (Hrs)
261.27
148.67
105.19
326.89
158.51 162.54
0
50
100
150
200
250
300
350
FY-17 Sep FY-17 Sep FY-18
Profit After Tax (YTM Rs. Cr.)
Actual Target
Amount(Rs.Cr.)
148.67
105.19
158.51 162.54
0
50
100
150
200
Sep FY-17 Sep FY-18
Profit After Tax (YTM Rs. Cr.)
Actual Target
Amount(Rs.Cr.)
Figures shown in the graphs are illustrative only.
9.87
8.88 8.59 8.02
0
50
100
0
5
10
2014-15
90.41
91.23
91.38
92.15
2015-16 2016-17 2017-18
AT&C Loss & Billing Effificency (%)
Billing Efficiency AT&C Loss
Accident Free days
Tata Power - DDL
Distribution
6
System
1,546
EHV Projects
2,151
Commercial
192
Stores & CSL
2,029
Admin & HR
501
City Circle
561
Town Circle
6
Metro Circle
481
Urban Circle
60
Sub Urban
1,338
Distribution
Projects
83
Associated
Groups
443
0
200
500
600
100
400
300

4. For Further Information:
Tarun Katiyar
Head - Business Development
Mobile No.: +91 9818100744
Phone: 011 66112246
Fax: 011 27468042
E-mail: tarun.katiyar@tatapower-ddl.com
Address: NDPL House, Hudson Lines,
Kingsway Camp, Delhi-110 009
CIN No.: U40109DL2001PLC111526
https://in.linkedin.com/company/tatapower-ddl
https://www.facebook.com/TataPower.DDL/
https://www.youtube.com/c/TataPowerDelhi-
DistributionLimited
www.tatapower-ddl.com
UTILITYCO ECT
ISSUE 01 METER DATA ANALYTICS
UTILITYCO ECT
ISSUE 02 KPI e-TRACKER
Tata Power-DDL & Confederation of Indian Industry (CII) have
signed a Memorandum of Understanding to work jointly
towards designing innovative energy efficiency solutions for
the Indian Industrial Sector. The purpose of the MoU is to work
jointly towards achievement of goals under the National
Mission on ‘Enhanced Energy Efficiency (NMEEE)’ program
which is one of the eight national missions under the National
Action Plan on Climate Change (NAPCC). The MoU paves the
way for knowledge transfer, information & experience
sharing, technical cooperation between the parties in the field
of Energy Efficiency & Demand Side Management.
TATA POWER-DDL launches India’s first artificial intelligence ‘Choice Revenue
Intelligence’ Solution
Tata Power-DDL launched artificial intelligence solution for
Indian Discoms to make their operations smarter. The
solution- ‘Choice Revenue Intelligence’ is a first time in India &
Tata Power-DDL is the exclusive country partner and system
integrator of the predictive analytics software solution for
Indian Discoms. Mr. Praveer Sinha then CEO & MD, Tata
Power-DDL; Denis Maia, CEO, Choice Technologies; Stefan
Engelhardt, VP, SAP Germany & Reji Pillai, President, ISGF
launched the solution to help more than 18 states in their loss
reduction initiatives.
POWERTALK
@ TATA POWER-DDL
Tata Power-DDL conferred with ‘Rooftop Solar Enabler of the Year –Utility’ Award
Memorandum of Understanding with CII
Tata Power-DDL has been awarded with the prestigious ‘Rooftop Solar Enabler of the Year-Utility’ Award 2018 at the 3rd
Annual Indian Rooftop Solar Congress 2018 organized by Solar Quarter. The award was handed over by Dr. Ketan Shukla,
Joint Secretary, Ministry of Foreign Affairs & Sh. O.P. Mishra, Additional Secretary, Government of Delhi.
An effective organizational strategy depends on accurate data and keen eye for analysis. Our KPI e-Tracker delivers actionable acumen
to assist you in making your strategic decisions.
KPI e-Tracker is a dashboard reporting tool that enables organizations to visualize and comprehend data from a number of ‘Key
Performance Indicators’ that represent different verticals of a business, all in one place. KPI e-tracker centralizes business data and
helps organizations to track how effectively they are achieving Key Business Objectives.
Based on proven technology landscape, our KPI e-Tracker provides single platform to acquire, manage and analyze data from various
KPIs existing across the organization. It allows organizations to enter their data into one specially designed system, or connect several
external sources of data for more accurate and faster data collection and easy to read snapshot of various ‘Business Metrics’.
Ability to visualize and interpret different aspects of business performance centrally, gives organizations a competitive edge over others
by way of faster and accurate reporting mechanism. Instant reports on performance or alerts when a KPI is over or under achieved allow
for increased data visibility and facilitate quick and rational decision making.
INTELLIGENT BUSINESS DECISIONS ARE A CLICK AWAY WITH KPI E-TRACKER
Centralized Information System
Effective Review Process
Zero Manual Reporting
Proven Technology BasedTracker
Home Favourite KPIs Set Favourite Benchmarking
Corporate
KPIs
PM,C&BD
Infor
m
ation Technology HR & Admin
Fi
nance,Legal&Regulatory
Com
m
er
cial &
SIG
Operations & Safety
Busines
s
Excellence
DATASOURCES
ADMIN, GIS, HR
ERP/Billing
System
IT, Knowledge
Management
DATA
WAREHOUSE
KPI Tracker
SOLUTIONS TO
REVOLUTIONIZE
BUSINESS
VISIBILITY