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IANA & DNS Update
ARIN 32, Chandler, AZ
10 October 2013
Leo Vegoda
Update Topics
Portfolio Management System
IANA Functions Contract Deliverables

Root Zone KSK Rollover
EFQM External Assessment

2
ICANN’s  Portfolio  Management  System
• Assists in managing and prioritizing
ICANN’s  work  activities
• IANA & DNS Ops have activities in each of
the 4 Objectives
• Management tool to see progress on
Strategic Objectives

3
ICANN’s  Portfolio  Management  System  
Provides  visibility  to  ICANN’s  workload  and  
progress of activities
Monthly snapshots of progress online for the
community at https://myicann.org/plan
See the mapping of strategic objectives to
projects
Introduced at the start of 2013

4
IANA Functions Contract
Update on Deliverables
Clause

Due Date

Status

C.2.8

Consultation on
Performance Standards

2013-10-01

Completed
Consultation

C.2.9.2.e

Root Zone Automation

2013-07-01

Deployed in
production

C.2.9.2.g

Customer Service
Complaint Resolution
Process

2013-10-01

Completed
Consultation

C.3.2

5

Description

Secure Notification
Process Consultation

2013-10-01

Completed
Consultation
IANA Functions Contract
Update on Deliverables
Clause

Due Date

Status

C.5.2

Monthly root zone
management audit
reports

1st report due
2013-10-01

1st report
delivered on time

C.5.3

External Audit Report of
IANA Functions

First report due
2014-02-15

Auditors began in
October 2013

C.4.4

6

Description

Performance Standards
Reports

1st report due
2013-10-01, then
monthly

1st report
delivered on time
Monthly performance standards reports
overview

7
Monthly performance standards reports
INR allocation

8
Monthly performance standards reports
Root management

9
IANA Functions Contract
Update on Deliverables
Clause

Due Date

Status

C.4.2

Monthly Performance
Progress Reports

Due 15th of each
month during
contract

Delivered
Monthly

C.7.2

Contingency and
Continuity Plan
Consultation

2013-10-01

Consultation with
root zone
partners
underway

C.3.4

Security Plan

1st report 201312-15 then each
year

In Progress

C.4.5

10

Description

Customer Service Survey 1st report 201312-15 then each
year

In Progress
Root Zone KSK Rollover
Original plan after deploying DNSSEC for the
root zone was to begin planning how to roll the
key
Deliverable in the IANA Functions contract
ICANN will be exploring this in the coming year
in consultation with the community

11
EFQM External Assessment of the
Department
The department embarked on a
Business Excellence project 4
years ago
EFQM was chosen as the
framework for working towards
excellence
External EFQM assessors
recognized us as “Committed  to  
Excellence”  in their August
assessment of the department
12
Thank You &
Questions?

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IANA activities report from ARIN 32

  • 1. IANA & DNS Update ARIN 32, Chandler, AZ 10 October 2013 Leo Vegoda
  • 2. Update Topics Portfolio Management System IANA Functions Contract Deliverables Root Zone KSK Rollover EFQM External Assessment 2
  • 3. ICANN’s  Portfolio  Management  System • Assists in managing and prioritizing ICANN’s  work  activities • IANA & DNS Ops have activities in each of the 4 Objectives • Management tool to see progress on Strategic Objectives 3
  • 4. ICANN’s  Portfolio  Management  System   Provides  visibility  to  ICANN’s  workload  and   progress of activities Monthly snapshots of progress online for the community at https://myicann.org/plan See the mapping of strategic objectives to projects Introduced at the start of 2013 4
  • 5. IANA Functions Contract Update on Deliverables Clause Due Date Status C.2.8 Consultation on Performance Standards 2013-10-01 Completed Consultation C.2.9.2.e Root Zone Automation 2013-07-01 Deployed in production C.2.9.2.g Customer Service Complaint Resolution Process 2013-10-01 Completed Consultation C.3.2 5 Description Secure Notification Process Consultation 2013-10-01 Completed Consultation
  • 6. IANA Functions Contract Update on Deliverables Clause Due Date Status C.5.2 Monthly root zone management audit reports 1st report due 2013-10-01 1st report delivered on time C.5.3 External Audit Report of IANA Functions First report due 2014-02-15 Auditors began in October 2013 C.4.4 6 Description Performance Standards Reports 1st report due 2013-10-01, then monthly 1st report delivered on time
  • 7. Monthly performance standards reports overview 7
  • 8. Monthly performance standards reports INR allocation 8
  • 9. Monthly performance standards reports Root management 9
  • 10. IANA Functions Contract Update on Deliverables Clause Due Date Status C.4.2 Monthly Performance Progress Reports Due 15th of each month during contract Delivered Monthly C.7.2 Contingency and Continuity Plan Consultation 2013-10-01 Consultation with root zone partners underway C.3.4 Security Plan 1st report 201312-15 then each year In Progress C.4.5 10 Description Customer Service Survey 1st report 201312-15 then each year In Progress
  • 11. Root Zone KSK Rollover Original plan after deploying DNSSEC for the root zone was to begin planning how to roll the key Deliverable in the IANA Functions contract ICANN will be exploring this in the coming year in consultation with the community 11
  • 12. EFQM External Assessment of the Department The department embarked on a Business Excellence project 4 years ago EFQM was chosen as the framework for working towards excellence External EFQM assessors recognized us as “Committed  to   Excellence”  in their August assessment of the department 12