In this webinar, nonprofits that have just joined TechSoup learn how to increase your impact, stretch your tech budget, and build your tech skills by engaging with the TechSoup community and our amazing catalog of software, hardware, and educational offers.

1. Welcome to TechSoup
New Member Orientation and Q & A
Aretha Simons
Webinar Producer
9/20/22

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How to Engage During this Webinar
Questions? Use the Q&A feature.
Check your inbox! We’ll email you the replay, slides, and resource links within a
couple days.
Closed captioning is available. Turn on with the CC button located in your Zoom
menu.

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TechSoup Panelists
Aretha Simons
Producer,
TechSoup Webinars
Nick Fynn
Senior Director
TechSoup
Kevin Mulhall
TechSoup Customer
Success Manager
Kelly Garrett
Associate Manager,
TechSoup Client Services

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Buzzword Alert
Digital Transformation: becoming a more tech-savvy nonprofit
Civil Society: non-governmental people and organizations
Cloud Adoption: Using more modern, web-based tools

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What is TechSoup?
● We are a 501c3 nonprofit organization in the US, and part of a global network.
● Our mission is to support nonprofits as they work with technology to help build a
more equitable planet.
● We host a catalog of affordable technology products from major tech brands like
Microsoft, Dell, Intuit, Adobe and many, more.
● We offer services to help nonprofits choose, install, and manage software and
hardware.
● We create courses and trainings to help nonprofit staff to build their tech skills and
expertise.
● Our grant-based programming strengthens global civil society.

6. 6 © TechSoup Global. All Rights Reserved.
A 501c(3) and a Global Network
● Like you, TechSoup is a 501c3 nonprofit organization.
● We believe technology can help nonprofits (sometimes called civil society) to build a more equitable
planet.
● Cost is a major blocker. We negotiate special prices for nonprofits and they save as much as $18,000
over their lifetime membership.
● Another major blocker is expertise and training. We provide services and education for nonprofit staff
and volunteers.

7. PRODUCT CATALOG

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● Microsoft 365 or Office 365 Enterprise: Cloud-based productivity suite; $0 licensing available in some cases
● Microsoft Office On-Premises: $222 with Software Assurance (three years), $118 without software assurance
● Windows Pro Full Operating System: replace your operating system with Windows 11 Pro
● Windows Operating System Upgrade: upgrade a Windows operating system to Windows 10 Pro or Enterprise.
A Catalog Where Nonprofits Can Save Money on
Major Technology Brands

9. 9 © TechSoup Global. All Rights Reserved.
A Catalog Where Nonprofits Can Save Money on
Major Technology Brands
Individual Memberships
● Creative Cloud: $5 admin fee + $19.99 per month or $239.88 for the first year
● Acrobat Pro DC: $5 admin fee + $12.99 per month instead of $14.99
● Adobe Express: new offer, currently $0 admin fee for nonprofits
Teams Memberships
● Creative Cloud for Education: available to education & non-education organizations for $0 admin fee + $34.99 per user
per month or $419.88 per user per year. Only Adobe product available to be managed on a Teams level.

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QuickBooks Online
● QuickBooks Online Plus: $75 per year
● QuickBooks Online Advanced: $160 for the year
● Review our QuickBooks Online FAQ for important information about these products.
A Catalog Where Nonprofits Can Save Money on
Major Technology Brands

11. 11 © TechSoup Global. All Rights Reserved.
A Catalog Where Nonprofits Can Save Money on
Major Technology Brands

12. 12 © TechSoup Global. All Rights Reserved.
For a limited time, get a one-year GrantStation membership for $99.
Special pricing ends at 5 pm PST on Wednesday, September 21.
Learn more about GrantStation.

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● Hardware catalog: New and used laptops, desktops, servers & networking, internet hotspots, headsets
● Dell, Lenovo, HP: $0 admin fee to access discounts and discounted catalogs
● JourneyEd: $10 admin fee to access discounted catalog for a large variety of technology products
● Refurbished Hardware: Refurbished laptops, desktops, tablets, etc. provided by our refurbisher partners
A Catalog Where Nonprofits Can Save Money on
Major Technology Brands

15. TECHSOUP SERVICES

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Services to Support Nonprofit IT Professionals
● Help Desk: service: $35 monthly or $350 annually for unlimited support on one device
● Office 365 email and data migration service
● Remote Office Standard or Pro Installation Support
● Managed IT: enterprise level systems management
● Our Digital Assessment Tool helps your nonprofit’s leadership to understand areas that need
improvement

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Website and Digital Marketing Services
● Website consultation and development for nonprofits: evaluation, security, development
● Nonprofit digital marketing services to support your messaging, communications and fundraising
● Google Ad Grants service to help you get the most out of this great Google offer

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Teaching and Training: TechSoup Courses
● Over 70,000 learners have accessed more than 200 TechSoup Courses in both English and Spanish
● All courses designed specifically for nonprofits
● Anyone can sign up
● Numerous courses on nonprofit tech topics like Excel, managing data, CRM, Cybersecurity, and more
● Microsoft Digital Skills Center

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Try the Nonprofit Foundational Skills Track
• You will need a free
TechSoup Courses
account to access these
courses.
• Simply click on this link
to get access to these
courses.
• https://techsoup.course.
tc/catalog/track/digital-tr
ansformation-for-nonpro
fits-foundational-skills

23. Kevin Mulhall
Customer Success Manager
Microsoft Cloud

24. Microsoft Cloud Licenses Available to Nonprofits

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https://www.techsoup.org/microsoft-cloud-solutions-self-service
Live help! - Get a hold from one
of our Cloud Experts Monday -
Friday (7:00 am - 2:30 pm PST).
● Get support for FREE
● We understand nonprofits
● Sincere advice - NO sales
pitches

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Free consultation for Microsoft Cloud products
● Help with registration in the Microsoft Nonprofit Portal
● Choosing the right licenses
● Recommendations for services/courses
● Implementation of your licenses
● Unlimited support for free
https://www.techsoup.org/microsoft-cloud-solutions-consultation-form

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A small team dedicated to assisting customers with
● Technology Review & Planning
● Organizational Strategy
● Identifying opportunities for potential financial & volunteer support
● Triaging managed support projects & services
● Providing quotes & invoices for bulk product requests
Customer Success

28. Kelly Garrett
Associate Manager, Client Services
Our Client Services team is here to support you!

29. Learn About Products

30. Support
Support

31. Support

32. Client Services can assist you with:
● TechSoup account management
● Eligibility questions
● Navigating resources and
requesting products on
TechSoup.org
Client Services cannot assist you with:
● IT support
● Product support (download, installation,
etc.)
● In-depth product functionality questions
Client Services is available Monday - Friday
● Chat support from 7 am to 4 pm Pacific time
● Phone support (1-800-659-3579) from 7am to 12pm Pacific time
● Contact Us Form submissions usually receive a response within 3-5 business
days

33. Thank You For Attending.
Please complete the post-event survey.