1. TechTrek
A Corporate Presentation
Document Conversion and Data Capture Services
Business Process Optimisation (SaaS)
Document Hosting and Delivery
E-Document Presentment

2. Who we are
 Members of the TechTrek team have decades of experience and a
passionate commitment to client service
 TechTrek has the best people, technology and infrastructure to deliver
solutions and services that enables you to realise the full potential of
your business.

3. Our Credentials
Sales US$ 15 million
Employees 235
Locations Mumbai, India
London
Paris
Rome
Date of incorporation 5th June 1991
Customers 85

4. Our Facilities- London
Our Data Centres based in Central London, West London and Croydon
 ISO 9001 Certified
 ISO 27001 Certified
 7 by 24 Operations
 100% uptime service level agreement on power
 99.999% uptime service level agreement on network
 Brand new equipment based on Microsoft, IBM and Sybase technologies.
 Space and capacity for massive scalability.

5. Our Facilities- Paris
 Highly Secure Building
 Scanning Services
 Microfilm Production
 Physical Document Storage

6. Our Facilities- Roma
 Highly secure building
 Scanning services
 Physical document storage

7. Our Facilities- Mumbai
Our Mumbai data services centre
 7 by 24 hour operation
 Flexible operation
 Over 250 seats
 Data capture
 Quality assurance
 ISO 9001 Certified
 ISO 27001 Certified

8. Why clients choose us
 We are committed to our clients’ success
We believe that our success comes from the success of our clients through the applications that we run with them.
 Efficiency and innovation with the application of technology to deliver their business
solutions.
We have built the experience and skills our clients need to deliver their business solutions, a unique combination of
usability, technical excellence and innovation.
 Creating the right business model.
For clients who can use an offshore approach, we distribute work globally using our onshore/offshore model.
 We create the cost certainty our clients look for.
Our rigorous approach to scoping, estimating and project planning delivers the cost certainty that all businesses need to be
able to plan successfully.
 Quality and Security
TechTrek is an ISO certified company for quality (9001) and data security and protection (27001).

9. International Customer Portfolio

10. Our Technology Experience
 Working with best-of breed technologies to deliver total
solutions to our clients.
 Partners include:-
Microsoft, IBM, Sybase, Open Text, Kodak, Fujitsu, Pitney
Bowes, Sunrise.

11. Service, Software Products & SaaS
Services Software products SaaS
Scan to DVD Business Process docHarbor digital repository
Scan & index Document Management docHarbor
With BPM
Print & mail CaptureTrack Invoice Processing
Data capture CemeTrack Expense processing
Consultancy Tracking systems
Conversions & Account opening solutions
migrations

12. What we do
 Document & Data Conversion Services
 Document Storage & Delivery Services
 Business Process Optimisation
 Document Management Solutions
 Workflow Solutions

13. TechTrek Customers
• Magazine subscription processing • Managed websites
• Data Capture from coupons • Designed to capture personal data
• Secure process involving data • Manages payments of
capture from hand written subscriptions through Visa,
information by our team in Mumbai MasterCard
• Supports many coupon types with
up to 95 fields.
• ISO 9001 & ISO 27001 process
• Captured data forwarded to through
automated payment systems – Visa,
MasterCard
• Mumbai operations certified by BBC
Cyber security team

14. TechTrek Customers France
Interforum a specialist Book publisher in France
• TechTrek are hosting approx. 25.5 Million Interforum invoices and finance
documents from our Data Centre in London. On a monthly basis we receive
and ingest circa 500,000 pages. All data is also backed up at our Paris office
to provide full business continuity.
• Approx. 200 Internal Interforum users and 15,000+ customers access the
service through the Interforum Web portal which is seamlessly integrated
via an API toolkit to the TechTrek docHarbor solution.

15. TechTrek Customers
A multinational Bank
• Print & Mail • Other Services
• Customer statements • On site Scanning
• Marketing correspondence • Off site high volume scanning
• Cloud Computing Services • E-document repository
• New Account Opening • E-mail archive
• Money Transfer Processing
• Regulatory Reporting
• Benefits
• Relocates branch
processing to central back
office to reduce costs
• Improves Service
• Provides real time
Management Information

16. Case Study Rentokil Initial
• Print and mail of transactional document, invoices credits, dunnings &
statements.
• All documents stored electronically in docHarbor and available within
hours of receipt.
• Internal Users access via API to seamlessly deliver documents within their
finance package, Open accounts.
• Jon Smith (Credit Control Manager) comments: “ Absolutely delighted, its
super quick, easy to use and just what we wanted.”

17. Case Study PPG Industries
• Established a central repository in docHarbor for financial business
process documents, under highly secure management, for customers,
suppliers, Brown Brothers finance & management teams
• Invoices, Credits & Statements (print and e-billing)
• Remittances
• Purchase Orders
• Cash Banking
• Expense Receipts
• Journals
• Application Forms
• Simon Thompson(Managing Director) comments: “ Really pleased with the
project delivery and ongoing service, the pay back is immediate.”

18. Case Study Aviva
Aviva plc, the UK’s largest Insurance Group and the worlds 5th largest
insurer.
• Aviva plc faced a complex information management challenge with a host
of disparate document management systems derived from mergers and
acquisition.
• TechTrek, a specialist in the conversion of multiple formats, whether
they be print streams, proprietary image formats such as Metacode, AFP,
PCL whilst maintaining the integrity of the XML metadata, (sticky notes,
scribbles and screen highlighting) delivered the Aviva objectives
converting millions of images on time and on budget under the highest
security and quality controls.
• Caroline Gillard, Aviva project delivery manager, “ TechTrek picked up
the complexity of the work immediately and were contributing ideas and
pro actively managing the project all the way through, most importantly,
TechTrek delivered before the deadline and were very easy to do
business with .”

19. docHarbor ® SM
The place where documents work
The docHarbor online repository and massively scalable document management technologies
deliver virtualised services to the point of need: providing value in the competitive environment of
today's web enabled enterprise
 Scalable – Over 20 billion pages on line, for 5,000+ clients
 Global – Access from any location connected to the net
 Secure – Proven secure storage
 Low Cost – Delivers economies of scale
 Available – Fast deployment of new services on demand
 Resilient – Business continuity plans part of TechTrek’s UK investment
The TechTrek document delivery services are based on the UK docHarbor document repository
Part of the portfolio of document services –
Scanning, data-entry, storage, document delivery including print & mail

20. docHarbor Customers
docHarbor ® Online Customers
World Wide Coverage

21. Service Examples
Document Conversion
 You send us batches of paper documents such as supplier
invoices or expenses receipts.
 We scan the paper and our data capture team view the
document and index it.
 The documents and data can be returned to you or they
can be placed in our docHarbor repository.

22. Service Examples
Print & Mail
 You send us a print file. We print your documents and
put them in the post.
 Delivery can be by Royal Mail or in certain areas by
alternative carriers.
 Alternatively we can collect your printed documents and
get them into envelopes and delivered

23. Service Examples
Stamp out delivery costs
The fully weighted cost of sending a paper document to a customer
or supplier can be as high as £1.00, or more.
Its unlikely to be less than £0.30.
The comparative cost using the TechTrek e -document delivery
service can be under one penny, delivery can be within hours.
And there is a full audit trail

24. Service Examples
Statements
You send us the print file. We upload into docHarbor and send a
hyperlink to your client. He logs in and collects his documents. You
both have access to the archives.
Payslips & Statutory Documents
You send us the print file. We upload into docHarbor and send a
hyperlink to your employee. She logs in to view her payslip and all
her employee documentation.

25. Service Examples
Shared Document Repository
 You scan images and send them to us. Your supplier does the same.
Now you have one version of commercial documents that you can both
see. No need for both parties to keep their own versions of the same
document.
 Ideal for purchase orders, sales invoices, shipping notes and proofs of
delivery.
 No charges for user activity and no limit to number of authorised users
 Simple price model

26. Service Examples
Shared Work Delivery
Your team needs to work with documents – we can help. We deliver the
tasks to you, fully integrated with the document repository.
(Document and task in same screen).
Perhaps you are looking to remove cost and risk from supplier dispute
resolution- We deliver tasks to process participants both in your
firm and to others in the supply chain. It’s a fully secure service
that places responsibility, and costs, where they belong.

27. Service, Software Products & SaaS
Services Software products SaaS
Scan to DVD Business Process docHarbor digital repository
Scan & index Document Management docHarbor
With BPM
Print & mail CaptureTrack Invoice Processing
Data capture CemeTrack Expense processing
Consultancy Tracking systems
Conversions & Account opening solutions
migrations

28. What we charge
Activity Based Costing
-You pay for the work we do
 A variable cost for our clients
 Rates agreed in advance by contract
 Easy budgeting for years ahead
-We keep set up costs to a minimum

29. What we charge
Business Process Outsourcing
- Set up - from free of charge
- Activity Based costing per Process.
 An example: Invoice capture & approval from £2.00
Business Analysis
- Contract Rates – Current daily Rate
 Enterprise Architecture, Competency Analysis, Business Process Management
Notations (BPMN 2.2)

30. INDIA ITALY
TechTrek House TechTrek Srl
Plot No.124, Road No.17 Via della Magliana 872 B, 00148
M.I.D.C, Andheri (E) Roma
Mumbai 400 093 Italy
India
T +91 22 6693 6446 T +39 06 60201477
F +91 22 6697 0716 F +39 06 65471791
info@techtrekindia.com info@techtrekitaly.com
www.techtrekindia.com www.techtrekitaly.com
FRANCE UNITED KINGDOM
TechTrek SAS TechTrek Limited
165 avenue du Bois de La Pie 28 Willow Street
BP 67023 - Paris Nord 2 London
95970 Roissy Cdg Cedex EC2A 4BH
France United Kingdom
T +33 1 49 38 49 49 T +44 20 7739 9222
F +33 1 48 63 26 69 F +44 20 7739 2510
info@techtrekfrance.com info@techtrekuk.com
www.techtrekfrance.com www.techtrekuk.com