As a tester, are you frustrated that no one listens to you? Are you finding bugs and having them ignored? Are you worried that the development process and product quality aren’t as good as they should be? Jane Fraser shares ways to help you be heard―ways to position yourself as a leader within your organization, ways to increase your influence, and ways to report bugs to get them fixed. In this interactive session, Jane leads you to a better understanding of how to be heard in your organization. Learn how to tailor your defect reports depending on who makes the decisions and their area of focus—customer, budget, or design. These details help you determine how to position your defect for action. Through real life examples, Jane shows you how to become a more influential tester.

1. W1
Session
10/26/2016 10:15:00 AM
Become an Influential Tester: Learn
How to Be Heard
Presented by:
Jane Fraser
Anki, Inc.
Brought to you by:
350 Corporate Way, Suite 400, Orange Park, FL 32073
888-­‐268-­‐8770 ·∙ 904-­‐278-­‐0524 - info@techwell.com - http://www.starcanada.techwell.com/

2. Jane Fraser
Anki, Inc.
Jane Fraser has managed tests groups from just herself to a team of 120. Her
focus is in developing testers into key members of the community with true
influence on the product and process. Jane has spent the past twenty years on a
span of projects including publishing programs, web/e-commerce, games, big
data, mobile, e-ticketing and robotics. As test director at Anki, a robotics and
artificial intelligence company, she is managing the test team on the hit robotic
battle racing game, Anki OVERDRIVE. Jane has spoken at several testing
conferences and loves being able to “play” with hi-tech toys for a living.

3. JANE FRASER
TEST DIRECTOR @ ANKI, INC
BECOME AN
INFLUENTIAL TESTER:
LEARN HOW TO BE HEARD

4. ABOUT ME
20+ years testing, in both Software & Hardware
Testing Web, Mobile apps and Infrastructure,
Games, Social, E-commerce, Publishing &
currently Robotics & AI
Anki, EA, Vodafone, Just Arrive,
Bigwords, Corel
Certified John Maxwell
Coach, Trainer & Speaker

5. SESSION GOALS
Learn ways to position yourself as a leader
within your organization.
Learn ways to increase your influence.
Learn ways to report bugs to different people in
order to be heard.
Learn to Influence changes in your
organization, in order to improve quality in both
your products and your team.

6. LEADERSHIP IS…
INFLUENCE

7. FORCE
HOW DO YOU INFLUENCE OTHERS?
INFLUENCE MYTH

8. INTIMIDATION
HOW DO YOU INFLUENCE OTHERS?
INFLUENCE MYTH

9. INFLUENCE MYTH
MANIPULATION
HOW DO YOU INFLUENCE OTHERS?

10. HOW DO YOU INFLUENCE OTHERS?
POSITION
INFLUENCE MYTH

11. EXCHANGE
INFLUENCE INVENTORY
HOW DO YOU INFLUENCE OTHERS?

12. PERSUASION
INFLUENCE INVENTORY
HOW DO YOU INFLUENCE OTHERS?

13. RESPECT
INFLUENCE INVENTORY
HOW DO YOU INFLUENCE OTHERS?

14. INFLUENCE INVENTORY
TIMING
HOW DO YOU INFLUENCE OTHERS?

15. INFLUENCE INVENTORY
TRUST
HOW DO YOU INFLUENCE OTHERS?

16. TEAMWORK
INFLUENCE INVENTORY
HOW DO YOU INFLUENCE OTHERS?

17. LEADERSHIP IS
INFLUENCE
OUR INFLUENCE
WITH OTHERS IS
USUALLY NOT IN
ALL AREAS
WITH INFLUENCE
COMES
RESPONSIBILITY
MY INFLUENCE
WITH OTHERS IS
EITHER POSITIVE
OR NEGATIVE
OUR INFLUENCE
CAN GROW
PEOPLE OF
POSITIVE
INFLUENCE ADD
VALUE TO OTHERS
INSIGHTS

18. INCREASING INFLUENCE
INTEGRITY

19. LOOK AT SPEAKER
ASK QUESTIONS
DON’T INTERRUPT
DON’T CHANGE SUBJECT
EMOTION
RESPONSIVE LISTENING
LISTEN
INCREASING INFLUENCE

20. UNDERSTAND
INCREASING INFLUENCE

21. LEAD UP
BE DEPENDABLE!
INCREASING INFLUENCE

22. LEAD ACROSS
BUILD RELATIONSHIPS!
INCREASING INFLUENCE

23. LEAD DOWN
PEOPLE DO WHAT PEOPLE SEE!
INCREASING INFLUENCE

24. LEARN
INCREASING INFLUENCE

25. GROW
YOURSELF
GROW
OTHERS
GROWS
TEAM
GROWTH
INCREASING INFLUENCE

26. NAVIGATES
INCREASING INFLUENCE

27. CONNECTS
INCREASING INFLUENCE

28. EMPOWERS
INCREASING INFLUENCE

29. “The important thing is not
to stop questioning.
Curiosity has its own
reason for existing.”
- Albert Einstein
QUESTIONS?

30. THANK YOU
Please fill out an evaluation form
If you have any questions please feel free to contact me.
jane@anki.com
www.linkedin.com/in/janefraser/