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Technology Assessment International




                 THE VALUE OF VISUAL
                  BRANDING FOR B2B
                               Why is it valuable?
                               How to achieve it



Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




       The Value of Branding: Study Results
       What is a Brand? - Definition and Examples
       The Meaning of Color in Branding
       Visual Branding as a Communications Tool
       Maximizing the Value of your Brand through
        Visual Branding


Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




       The Value of Branding:
       Study Results
Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




                  The Effects of Branding
     Brand name positively associated with perception
      of quality and purchase rate (Brown and Dacin 1997, Day and Deutscher
        1992, Dodds Monroe and Grewal 1991, Leclerc Schmitt and Dube 1994, Rao and Monroe 1989)

     Most strongly felt in “experience goods” (Wernerfelt 1988)
     Mitigates the impact of a negative trial
      experience (Smith 1993)
     Stores more likely to carry a brand if it has an
      image of high quality (Lal and Narasimhan 1996)

Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




      Brand Leadership Effect on Pricing
     Command higher prices (4 studies)
     Support for price increases (2 studies)
     Increase market share at the expense of smaller
      brands (3 studies)
     Protection from price competition by smaller
      brands (4 studies)
     Unique message advertising reduces effect of
      future price competition (1 study)

Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




      A Midwestern insurance company used color to
      highlight key information on their invoices. As a
      result, they began receiving customer payments
                       14 days earlier.




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




       What is a Brand?


Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




    A Brand is…
                          …a summary of identity and value



    Visual elements convey….

                                                     …the brand at a glance
Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




                  Brand Example: Coffee


    Quick and affordable:



    A great experience:


Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International


      Brand Example: Household Goods

    Inexpensive and functional:


                     Affordable but young and more stylish


    The best at any price:

Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




       The Meaning of Color in Branding


Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




       60% + of the decision to buy a product is
          based on color (Research results)




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




            Color Impression is Cultural
   Color:     Association (various cultures):                 Examples:
   Red        Power, importance, danger, emergency, joy,      “Seeing Red”, Red Power Tie, Red
              celebration, anger, luck, welcome,              Carpet
   Orange     Health, change, heat, energetic                 Autumn, Astronauts’ Tang
   Yellow     Hazard,     cowardly,    welcome,   courage,    Yellow-bellied,  “Tie  a  Yellow
              mourning, bright, cheerful, death, perky,       Ribbon”, Road Signs
              excitement
   Green      Balance, harmony, freshness, stability,         Green Rooms, “Going Green”
              military, nature, relaxing
   Blue       Importance, confidence, intelligence, unity,    Police Uniforms, Power Suit, “Being
              conservatism, loyalty, sadness                  Blue”
   Purple     Royalty, bravery, importance, dedication,       Purple Heart, Royalty
              warmth, wealth, sacred, sophistication
   Black      Authority,     timeless,    evil,  slimming,    Black Tie, Villain
              submission, aloof, elegance
   White      Pure, clean, innocent                           Angels, Brides, Snow




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




                      Some Study Results
     Color increases brand recognition by up to
      80% (study conducted by the University of Loyola-Maryland)
     Between 62% and 90% of first 90 seconds
      assessment is based on color alone
     Blue favorite color for men and women (multiple
        studies)

     Men prefer darker, brighter colors, women
      prefer softer, cooler colors.

Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




                           What Colors Say
                            Saturated colors: Energy


    Shaded colors: low key, in the past, conservative




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




          Color Impression is Contextual
     Color:     Engineering:               Medical:                   Finance:
     Red        Hot, danger                Danger, emergency          Loss
     Yellow     Caution, warning           Jaundice                   Important, substantial
     Green      Safe, environmental        Infection                  Profit
     Blue       Water, cold, cool          Death, poison              Reliable, corporate
     Cyan       Steam                      Poison, lack of oxygen     Cool, subdued




                                        Implication:
              Who are your audiences and what do they see?



Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International


         The more sophisticated the purchase, the more sophisticated
                        the design and color palette
              (more use of tinting and shading, elaborate fonts)


       United Airlines - Full Service                         Ted Airlines - Budget Service
             Many Elements                                          Fewer Elements
         Multiple Shades of Blue                                  Few Shades of Blue




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International


          Primary colors: speed and simplicity in decision making




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




                  Complex Decisions: Sophisticated Color Schemes
                         (Consulting, Engineering and Construction)




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




                                         Shaded/grey colors convey conservatism




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




     White space conveys “high tech”




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




                       Visual Branding
                  is a Communications Tool
                          Who are your audiences?




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




                       Brand Transmission
                  Your
                                                      Directly
                Company

                  Internally                                                       Outside
                                                                                  Audiences

                 Your                                 Uncontrollably
               Employees


     Internal branding is essential to consistent external branding !
Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International



                                    Audiences
       Customers and prospects (Engineers?)
       Customers purchasing (Women and Men?)
       Customers receiving department
       Academia
       Competitors
       Employees and potential employees
       Suppliers and potential suppliers
       Principals
       Visitors and general public
       Media
       Regulatory Agencies
       Billing
       Banks
       Investors, existing and potential

            Including Finance Professionals, Operations, Publications, Engineers…
Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




        What Do Your Audiences See?
       Website                                       Employment Applications
       Business cards                                Employee handbook
       Forms (web and paper)                         Helpful charts employees use
       Letterhead/Envelopes                          Packaging for shipping
       Emails                                        Product appearance
       Slides                                        Product labels
       Sales brochures                               Test reports
       Folders                                       Product manuals
       Article reprints                              Give away (Cloth bags)
       Posters                                       Expo Booth
       Logo                                          Technical/White Papers
       Lobby décor                                   Advertisement
       Office décor                                  Presentation Packets
       Job advertisements                            Exterior Signage

Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




            The Strongest Brands Deliver
                 the Greatest Value

    Visual branding applied…
                      Consistently
                       Universally
                      Persistently
            …communicates and strengthens brands.

Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan
Technology Assessment International




                           Ready to Increase
                        the Value of your Brand?

                                  www.TechnologyAssessment.com




Growth Strategies     New Markets        New Product Development Process        Market Research
                Increasing Sales with Existing Resources       American Subsidiary Plan

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The Value of Visual Branding for B2B

  • 1. Technology Assessment International THE VALUE OF VISUAL BRANDING FOR B2B Why is it valuable? How to achieve it Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 2. Technology Assessment International  The Value of Branding: Study Results  What is a Brand? - Definition and Examples  The Meaning of Color in Branding  Visual Branding as a Communications Tool  Maximizing the Value of your Brand through Visual Branding Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 3. Technology Assessment International The Value of Branding: Study Results Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 4. Technology Assessment International The Effects of Branding  Brand name positively associated with perception of quality and purchase rate (Brown and Dacin 1997, Day and Deutscher 1992, Dodds Monroe and Grewal 1991, Leclerc Schmitt and Dube 1994, Rao and Monroe 1989)  Most strongly felt in “experience goods” (Wernerfelt 1988)  Mitigates the impact of a negative trial experience (Smith 1993)  Stores more likely to carry a brand if it has an image of high quality (Lal and Narasimhan 1996) Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 5. Technology Assessment International Brand Leadership Effect on Pricing  Command higher prices (4 studies)  Support for price increases (2 studies)  Increase market share at the expense of smaller brands (3 studies)  Protection from price competition by smaller brands (4 studies)  Unique message advertising reduces effect of future price competition (1 study) Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 6. Technology Assessment International A Midwestern insurance company used color to highlight key information on their invoices. As a result, they began receiving customer payments 14 days earlier. Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 7. Technology Assessment International What is a Brand? Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 8. Technology Assessment International A Brand is… …a summary of identity and value Visual elements convey…. …the brand at a glance Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 9. Technology Assessment International Brand Example: Coffee Quick and affordable: A great experience: Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 10. Technology Assessment International Brand Example: Household Goods Inexpensive and functional: Affordable but young and more stylish The best at any price: Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 11. Technology Assessment International The Meaning of Color in Branding Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 12. Technology Assessment International 60% + of the decision to buy a product is based on color (Research results) Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 13. Technology Assessment International Color Impression is Cultural Color: Association (various cultures): Examples: Red Power, importance, danger, emergency, joy, “Seeing Red”, Red Power Tie, Red celebration, anger, luck, welcome, Carpet Orange Health, change, heat, energetic Autumn, Astronauts’ Tang Yellow Hazard, cowardly, welcome, courage, Yellow-bellied, “Tie a Yellow mourning, bright, cheerful, death, perky, Ribbon”, Road Signs excitement Green Balance, harmony, freshness, stability, Green Rooms, “Going Green” military, nature, relaxing Blue Importance, confidence, intelligence, unity, Police Uniforms, Power Suit, “Being conservatism, loyalty, sadness Blue” Purple Royalty, bravery, importance, dedication, Purple Heart, Royalty warmth, wealth, sacred, sophistication Black Authority, timeless, evil, slimming, Black Tie, Villain submission, aloof, elegance White Pure, clean, innocent Angels, Brides, Snow Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 14. Technology Assessment International Some Study Results  Color increases brand recognition by up to 80% (study conducted by the University of Loyola-Maryland)  Between 62% and 90% of first 90 seconds assessment is based on color alone  Blue favorite color for men and women (multiple studies)  Men prefer darker, brighter colors, women prefer softer, cooler colors. Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 15. Technology Assessment International What Colors Say Saturated colors: Energy Shaded colors: low key, in the past, conservative Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 16. Technology Assessment International Color Impression is Contextual Color: Engineering: Medical: Finance: Red Hot, danger Danger, emergency Loss Yellow Caution, warning Jaundice Important, substantial Green Safe, environmental Infection Profit Blue Water, cold, cool Death, poison Reliable, corporate Cyan Steam Poison, lack of oxygen Cool, subdued Implication: Who are your audiences and what do they see? Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 17. Technology Assessment International The more sophisticated the purchase, the more sophisticated the design and color palette (more use of tinting and shading, elaborate fonts) United Airlines - Full Service Ted Airlines - Budget Service Many Elements Fewer Elements Multiple Shades of Blue Few Shades of Blue Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 18. Technology Assessment International Primary colors: speed and simplicity in decision making Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 19. Technology Assessment International Complex Decisions: Sophisticated Color Schemes (Consulting, Engineering and Construction) Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 20. Technology Assessment International Shaded/grey colors convey conservatism Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 21. Technology Assessment International White space conveys “high tech” Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 22. Technology Assessment International Visual Branding is a Communications Tool Who are your audiences? Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 23. Technology Assessment International Brand Transmission Your Directly Company Internally Outside Audiences Your Uncontrollably Employees Internal branding is essential to consistent external branding ! Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 24. Technology Assessment International Audiences  Customers and prospects (Engineers?)  Customers purchasing (Women and Men?)  Customers receiving department  Academia  Competitors  Employees and potential employees  Suppliers and potential suppliers  Principals  Visitors and general public  Media  Regulatory Agencies  Billing  Banks  Investors, existing and potential Including Finance Professionals, Operations, Publications, Engineers… Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 25. Technology Assessment International What Do Your Audiences See?  Website  Employment Applications  Business cards  Employee handbook  Forms (web and paper)  Helpful charts employees use  Letterhead/Envelopes  Packaging for shipping  Emails  Product appearance  Slides  Product labels  Sales brochures  Test reports  Folders  Product manuals  Article reprints  Give away (Cloth bags)  Posters  Expo Booth  Logo  Technical/White Papers  Lobby décor  Advertisement  Office décor  Presentation Packets  Job advertisements  Exterior Signage Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 26. Technology Assessment International The Strongest Brands Deliver the Greatest Value Visual branding applied…  Consistently  Universally  Persistently …communicates and strengthens brands. Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan
  • 27. Technology Assessment International Ready to Increase the Value of your Brand? www.TechnologyAssessment.com Growth Strategies New Markets New Product Development Process Market Research Increasing Sales with Existing Resources American Subsidiary Plan