Usability Audit is a usability review of a web interface. Experts review the websites/ apps in order to point out the issues that hinder their usability.

1. USABILITY AUDIT

3. WHAT IS USABILITY AUDIT?
An experts’ Usability review post scrutinizing workflows
& tasks on an interface in order to improvise its overall
user experience.

4. Is Meant for Websites/mobile websites/ mobile applications
or any other interface
Is Conducted by Usability Experts and UX Professionals
Is the process of Auditing the interface from the users’
standpoint to identify the errors in the design, its causes and
provide recommendations.
Aims at Highlighting the right design approaches followed and
improving the overall experience for the users of the interface.

5. Our Methodology

6. Elements of Your Interface that we Scrutinize
1. Web
Strategy
2. First
Impression
3.Information
Architecture
5. Interaction
6. Page Layout
7. Visual Identity
9. Web elements
10. Technology
11. Responsive
13. Accessibility
14. Emoticon
Survey
15. Task Flows
4.Navigation
8. Content
12. Emotion and
Perception

7. Can Help You A Great Deal
Benefits of Usability Audit:
•Creates a user friendly interface for the users
•Eradicates issues which come in the way of ease of use
•Identifies pain area in the task flows and design
•Improves the overall User Experience

8. Case Studies
Some Usability Audit cases taken up
by Techved

9. FINDIT Mobile Website
http://www.techved.com/
2013 Techved Consulting India Pvt. Ltd.

10. Serious error-De-emphasized Search
The search is the prime functionality of the WAP because most of the users want to
search as per their requirement rather than have a look at the offerings from the
application. However, the application does not encourage users to use the search
functionality.
So it is extremely necessary to modify affordance of the existing search functionality.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

11. Recommendation-Space Constraint of the Search
It is recommended to highlight the search box with visual treatment such as colored
border/background, shadows etc.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

12. Serious error-Brand Communication
The WAP does not communicate brand message because the brand tagline is missing.
Even a title that clarifies its purpose could have worked but it is missing too.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

13. Recommendation- Brand Communication
It is recommended to mention what the WAP is upto.
A tagline or a title to the application is recommended.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

14. Serious error- Lack of Visual Aesthetics
The common practice of form design in the mobile
application is to maintain a single row of the fields as:
• It looks visually appealing.
• It gives more space to the fields when the
labels and fields are maintained on the separate
rows.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

15. Recommendation - Visual Aesthetics
It is recommended to use a single row for each form field which is best suited for the
mobile devices.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

16. FINDIT Mobile Apps
Findit iOS Application
http://www.techved.com/
Findit Android Application
2013 Techved Consulting India Pvt. Ltd.

17. Serious Error- Incomplete information
‘Search By Category’ does not specify by which
categories the search will process on Home page.
Users have to click on this option to know what
categories are available.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

18. Recommendation- Complete Information
There should be properly defined categories for search, as shown in Tripadvisor.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

19. Minor error- Missing heading
The heading(Select Date) is not mentioned above the
calendar. Users will not know that they can select date
from here.
Recommendation
‘Select Date’ heading should be present there.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

20. Recommendations for Home Screen
Search bar with
examples ,clear buttons
and search icons within.
Sticky Footers
Home
Sign In
About Us
Social networks
Settings
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

21. Unified Messaging Systems Mobile App
http://www.techved.com/
2013 Techved Consulting India Pvt. Ltd.

22. Serious error-No order of importance in dropdown menu
The list in the Configure dropdown menu is not presented in order of
importance.
A normal flow would be a ‘Scenario’ occurs and the ‘Recipients’ will be forwarded
‘Messages’ through various ‘Channels’.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.

23. Recommendation -Grouping similar terms
In Privileges form, the modules are not grouped together which makes
the form cluttered and functionally difficult to complete.
It is recommended to use background color to distinguish the group.
http://www.techved.com/
http://www.techved.com/
© 2013 2012 Techved Consulting Pvt. Ltd.
@ Techved Consulting India Pvt. Ltd.

24. Right Approach- Prominently placed company’s logo
The company’s logo and the branding text is prominently placed and
it follows a common practice.
It is placed on the top left corner of the page following a common practice.
This approach is good and recommendable.
http://www.techved.com/
© 2013 Techved Consulting India Pvt. Ltd.