1. TED BOUCHIER +1905-330-6378
Experience
2014 – Present United Technologies, Aerospace Systems
Oakville Ontario / Troy Ohio
MANAGER , FIELD OPERATIONS Landing gear / wheel and
Brakes divisions
 Provide structure and resource planning for global field
operations and technical support directly supporting airline
customers, airframe manufacturers and service providers
supporting UTC landing gear division Oakville and UTC Wheels
and Brakes division Troy Ohio:
o maintenance interventions
o emerging product issues
o new product development
o aircraft flight test,
o entry into service
o development of specialized tooling and equipment
o specific process training
o development of familiarization and training material
 Develop and maintain specialized tooling to be used in-situ on
proprietary and non-proprietary landing gear platforms
 Develop policies, procedures and standard work through global
FSR network leveraging skill sets, while maximizing cross-
training of the team
 Coach the FSR Supervisors and FSRs in landing gear product
knowledge, manufacturing and repair and overhaul processes
 Collaborate with Landing Gear’s Maintenance Repair and
Overhaul (MRO) network and support readiness of their Value
Stream needs for new product introduction, customer AOG and
warranty considerations
 Transition FSR Supervisors and FSRs into certifying authorities
under MRO / Transport Canada enabling in-situ Maintenance
Release of landing gear repairs and modifications offsite.
 Leverage Continuous improvement (CI) tools to monitor,
measure and evolve Field Operations’ performance
 Develop and maintain a Risk Assessment Matrix ensuring the
well-being and safety of the team as they face global missions in
foreign locales
 Deliver customer satisfaction through technical leadership and
seasoned soft skills
 Lead a growing team of Field Service Supervisors available
24/7/365 for deployment of their respective Field Service
Representatives
 Develop and nurture customer relationships and use their
feedback to introduce process improvements
 Develop training plans and a skills versatility matrix for FSR
Supervisors to broaden their technical proficiency on all landing
gear product lines

2.  Oversee Goodrich sponsored processing certifications while
keeping ahead of future specialized training requirements
 Team with Landing Gear Value Streams managers to ensure
successful campaign and retrofit execution
 Resolve in-service action issues with engineering, product support
and program management to ensure a timely response for
individual and fleet issues
 Organize and motivate team members through effective planning
and frequent communication
 Organize annual Goals and Objectives and performance
management tasks with FSR Supervisors and drive measurable
results
 Cultivate FSR network to become technically oriented Customer
Support leaders
 Oversee and assist in the development of customer training
syllabuses
Recent Accomplishments
1, Developed 2 A380 landing gear repair facilities, Dubai and Singapore,
involving floor layouts, procurement of all consumables, assembly / test
fixtures, hand tools, overhead crane selections, trans ocean shipping
logistics. Facilities completed and FAA / EASA / CAAS certified in 2014.
Developed B777 Landing gear overhaul capabilities at our Dubai
campus in 2015, This is a JV with Revima. UTC and Revima split the
work. UTC looks after bush hone and overhaul of titanium parts including
truck beams, Torque links and all hydraulic and electrical. I hired and
trained the workforce hands on including hydraulics, lathe operations,
pre-sizing bushings, reaming, honing etc.
2, Develop ground support equipment {GSE} for Bombardier CRJ – Q-
400 series and Airbus A380, Procure 560 tools each for Singapore,
Dubai, Atlanta and London holding centers.
3, Recruit 25 field service representatives and engineers residing in
Cleveland, Chicago, Los Angeles, Tucson, Savannah, Toronto, Montreal
,London, Toulouse, Tokyo, Hong Kong, Dubai, and Singapore,
4, Develop global shipping logistics for GSE {Ground Support
Equipment}
5, Successfully developed specialized tooling to support 4 major retrofit
campaigns towards CRJ 700 / 900 Piston axle radius, MLG Gland thread
corrosion, Steering shimmy bushing retrofits. Q400 steering system, field
reaming and bush task.
6, Initiate training of 170 regional airline mechanics to work on behalf of
UTC field services performing FAA AD 2011-23-09 axle radius metal
processing - Nital etch, Brush Cadmium, Roto-peen. Involving annual re-
certifications ensuring compliance within the UTAS quality system
subject to regulatory audit.
CAREER PATH

3. 2014 – present United Technologies, Aerospace Systems, Oakville /
Troy Ohio
MANAGER, FIELD OPERATIONS
Landing gear division / Wheels and Brakes division
{see above}
2012 - 2014 United Technologies, Aerospace Systems, Oakville
MANAGER, FIELD OPERATIONS AND TECHNICAL
SUPPORT
{see above}
2006 – 2012 Goodrich Landing gear Oakville
SUPERVISOR, FIELD AND TECHNICAL SUPPORT
{see above}
2003 – 2006 Goodrich Landing Gear, Oakville, Ontario
TECHNICAL SPECIALIST , Product Support
 Bombardier CRJ-700 / 900 A380 Landing gear, technical specialist /
maintenance instructor ,
 Technical help desk, response center.
 Team leader, Airbus A380 flight test, Toulouse France
 Technical Instructor A-380 main landing gear consisting of 16 hours
classroom and 8 hours on-wing
 Team Leader, Field Service Representatives, North America, Asia,
Europe, Middle East.
1999 - 2003 Goodrich Landing Gear, Oakville, Ontario
FIELD SERVICE REPRESENTATIVE, Resident
 Bombardier Mirabel / Dorval, on site technical représentative.
 Upgrade - Canadair 601 Challenger, CRJ- 200 / 700 / 900 flight
controls and hydraulic systems, Landing Gear, manual release
systems rigging and up lock mechanism revisions.
 Mod-Line upgrades across 25 CRJ 700 aircraft including electrical,
structural, hydraulic assembly revisions 49000 -3 to -18
 Production support Plant 1 CRJ 700 cockpit manual release upgrades
and MRB repairs per engineering disposition.
 Support design engineering, Quality, Delivery Documentation revisions
and overall custodian, Customer interface, receiving goods, RTS MRB
rejections, 24 hr. call in support,

4. 1996– 1999 Goodrich Landing Gear ,System Services Burlington
Ontario
MANAGER, GLOBAL FIELD SUPPORT
 Wide and narrow body landing gear post overhaul support
internationally. B 747, B 777, B 767, B-757, B-737, B 727, L-1011, DC-
10, DC-8
 Landing gear structural repairs including blending, roto-peen, brush
cadmium, leakage intervention, Incident investigations / salvage
evaluations for insurance companies. Warranty adjudication.
 Technical Instructor B757, B737, L-1011 MD-11
 Sales solicitation, Contract writing, large wins including Challenge air
cargo, Capitol Cargo, First Air, Iceland air, Hapag Lloyd
1994 -1996 Goodrich Landing Gear, Systems Services Burlington,
Ontario
SUPERINTENDANT, OPERATIONS { repair and overhaul }
 6 supervisors and 140 employees
 Functional responsibility for operations including all Machine shops,
landing gear assembly department, bush / hone, NDT, Shot-peen
Shipping / receiving, Facilities maintenance, Human Resources, Health
and Safety and Security.
1994 -1994 Menasco Aviation Services Burlington, Ontario
MACHINE SHOP SUPERVISOR, { afternoon shift }
Supervisor, Machine Shop, Bush Hone, NDT, Disassembly dept. Landing
Gear final assembly, Inspection, Shipping / Recieving
 30 employees, Hands on Machinist / trouble shooter.
1991 – 1994 Menasco Aerospace Oakville, Ontario
LANDING GEAR ASSEMBLER,
Final assembly of landing gear including Hydraulic / Electrical Wheel /
Brakes, Servicing / Testing of Boeing and Fokker landing gear systems
B 777 nose and main, B 757 main, B 737 main F-100 main 767 nose
757 nose
B-757 Side Strut, 777 Bogie, Airbus A380
1988 – 1991 Menasco Aerospace Oakville, Ontario
TOOL ROOM SUPERVISOR
Supervise 16 employees
Tooling Inventory Control, { 8000 Fixtures }
Tool Room Machine Shop, and Cutter Grinding.

5. Tool Crib Operations, {annual budget 2.5 million}
CNC Tool Presetting Dept { supporting 37 CNC machines, 3 shifts}
Drawing Configuration Control and Shop issuance
1986 1988 Menasco Aerospace Oakville, Ontario
TOOL MAKER / CUTTER GRINDER / GENERAL MACHINIST
CLASS A
Fabricate Custom HSS / Brazed carbide cutting tools, Crest cut end mill
sharpening, rework .modify, manufacture fixtures and Jigs
Proficient operation and setting of all conventional jobbing shop
machinery including Jig bore, Bore mill, I.D and O.D. Grinders, Lathes,
Cutter Grinders, Mills and Manual hones.
1984 1986 Menasco Aerospace Oakville, Ontario
OVERHAUL FITTER / MACHINIST
CLASS B
Proficient operation and setting of all jobbing shop machinery
Engine Lathe
Large / small boring mill
Grinder, I.D. and O.D.
Hones, vertical / horizontal
Machining complex structural landing gear parts to remove corrosion and
re-align bores and faces before / after bush, pre-size interference fits,
install bushings, honing, sealing.
 Transport Canada {Certified Designate} “Person Responsible for
Maintenance” Operations designate, PA5015-8908
 Machinist License. Interprovincial # 444909
 Operations Business Management, Sheraton College Oakville
 Aircraft Flight Controls and Hydraulic Systems, Sheraton College,
Mississauga Ontario
 Computer Literate, Word, Excel, Project
 Technical Instructor Airbus A380, Bombardier CRJ 900 – Q400
series ATA Chapters 32 level 1,2,3 Landing gear
 Professional Business development upgrades on request.