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Network Sharing &
Managed Services
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14th - 17th March 2011 Le Méridien Hotel, Piccadilly, London
Learn how to develop optimal partnerships that leverage network
sharing, managed services and outsourcing to radically reduce
CAPEX and OPEX and enable the cost-effective roll-out of LTE
Gain insights from: Your key questions answered:
Fergal Kelly Dr. Heinrich Arnold How do you distinguish yourself from
Director Access Networks Vice President and Head of Innovation your competitor when using the same
Vodafone Group Deutsche Telekom AG Laboratories network capacity and coverage?
Ashraf Ismail M. Ibrahim Sherine Anwar How do you manage and overcome
Vice President Managed Network Head of Strategy the technical and operational challenges
Services O&M Vodafone Egypt that arise after signing a contract?
Mobily How do you retain control of your
Brian Russell
Aurelie Canales Head of Strategic Partnerships networks and services at all times?
Head of Strategic and Operational Planning Meteor How do you manage multiple
Everything Everywhere partners and agreements in order to
Dr. Falk von Bornstaedt
maximise ROI?
Michael Hejlskov Jacobsen Head of Product Management
Head of Process Management IP-Transit and Peering How do you achieve improved levels of
TDC Deutsche Telekom ICSS technical and operational efficiency
without having a negative impact on
Trine Andersen Deutschbein Vladimir Klein QoS and customer experience?
Group Manager Vice President Technology Operations
TDC T-Mobile Czech Republic How do you transform results into
actionable strategies in order to optimise
Tony Dolton Hugh Davies both the partnership and ROI?
CTO Director of Corporate Affairs
Vodafone Ghana Hutchison 3G
“Best practice sharing, learning how to
David Haszeldine Dr. Bengt G Mölleryd, avoid uneccessary mistakes and
Head of Network Economics Senior Analyst,Competition understanding how to make
T-Mobile UK Department Economic Analysis partnerships successful are the key
Swedish Post and Telecom Agency (PTS) benefits of this conference”
Vladimir Klein
Vice President Technology
Operations
PRE-CONFERENCE WORKSHOP Led by PA Consulting T-Mobile Czech Republic
14th March 2011 “Getting your outsourcing and managed
- Leveraging global best practice to develop an effective end-to-end approach service contracts right is absolutely
to network sharing and outsourcing crucial to success in the current market.
This conference and workshop will
provide you with best pr actice knowledge
to help you throughout the life cycle.”
POST-CONFERENCE WORKSHOP Led by Analysys Mason Chris Buist
17th March 2011 Head of the Communications,
- Understanding the true cost of entering into a network sharing partnership and Media & Entertainment Practice
assessing the full financial implications of your agreements PA Consulting
Register now: www.netsharingandmanagedservices.com

2. Are You Harnessing the Full Potential of Network Sharing, Why must you be there?
Managed Services and Outsourcing?
Network Sharing and Managed Services is the must attend industry event that 1. Learn how to effectively
brings together a senior level delegation of operators to hear how to develop optimal balance the risks and
partnerships that leverage network sharing, managed services and outsourcing to rewards involved in any
their full potential.
With a programme led by operator case studies from across Europe, Africa and The
network sharing or
Middle East, benefit from the lessons learnt by your peers and competitors to managed services
further the success of your partnerships. Gain critical advice from operators partnership
including Vodafone, Deutsche Telekom, Mobily, Everything Everywhere and
Hutchison 3G.
14 leading operators and regulators will take you through the latest challenges and 2. Learn from 14 Directors
opportunities surrounding network sharing and managed services and will provide and Vice Presidents
answers to all your key questions including:
from operators and
How can I use network sharing and managed services to radically reduce CAPEX
and OPEX?
regulators how to fully
How can I improve both operational and technical efficiencies using network
optimise your network
sharing and managed services? sharing and outsourcing
How can I leverage network sharing and managed services to finance the agreements
deployment of LTE?
Book your place today to benefit from 14 successful operator and regulator case
studies, in-depth advice on how to get the best out of your network sharing and 3. Take advantage of
managed services partnerships and get the opportunity to network with key industry practical, in-depth
experts from across the globe. workshops led by
I look forward to seeing you in London next March for this leading event. experienced consultants
Kind Regards
to establish how to
tackle your individual
challenges
Samantha Aspinall, Conference Producer, Telecoms IQ
Pre-Conference Workshop | Monday 14th March 2011
Registration and refreshments will begin at 09.30.
The workshop will take place between 10.00 and 16.00 with appropriate breaks for lunch and refreshments.
Leveraging global best practice to develop an effective end-to-end approach to
network sharing and outsourcing
Using the workshop leaders’ extensive experience and insight into developing network sharing and outsourcing partnerships
around the world, delegates will learn how to leverage network sharing and managed services to dramatically reduce overall
business expenditure and fully optimise the future evolution of their networks. Plus, there will be a unique opportunity for attendees
to discuss their individual challenges on a one-to-one basis with an experienced PA expert.
Led by:
Chris Buist, Head of the Communications, Media & Entertainment Practice, PA Consulting
Phil Irvine, Managing Consultant, Communications, Media & Entertainment Practice, PA Consulting
Michael Louzado, Principal Consultant, Communications, Media & Entertainment Practice, PA Consulting
Agenda:
Understanding the business case for network sharing during the network lifecycle and establishing the clear stages within that cycle
Identifying the “Top 10” tips for success and establishing how you can incorporate them into your network sharing and
outsourcing partnerships
Assessing different outsourcing models and identifying which one will drive the success of your business
Establishing how to develop a successful partnership with your chosen partner as opposed to just viewing them as a ‘contractor’
- Developing a collaborative partnership
- Defining a long-term contracting strategy that is supported by all parties
- Establishing a system that measures operational and contractual performance
- Allowing the contractor to add innovative solutions to increase value
Securing and retaining a successful organisational design and structure during any network sharing or managed services
agreement in order to optimise the partnership
Leveraging your partnerships when using outsourcing and managed service providers to increase innovation and facilitate future evolution
Register now by contacting us on + 44 (0) 20 7368 9300

3. Conference Day One | Tuesday 15th March 2011
09.00 Registration and coffee and technological needs? Identify the key factors that need to be
considered when deciding who the best partner for your business
09.25 Welcome address would be and discuss how to develop successful and mutually
Samantha Aspinall, Conference Producer, Telecoms IQ beneficial partnerships and agreements
Panellists include:
09.30 Opening remarks from the Chair
Aurelie Canales, Head of Strategic and Operational Planning,
Followed by Speed Networking Everything Everywhere
09.50 Understanding how to leverage network sharing and David Haszeldine, Head of Network Economics, T-Mobile
managed services to dramatically reduce CAPEX and OPEX
14.40 Determining how PTS have approached network sharing
- Identifying all the costs across your network and quantifying the partnerships in Sweden and identifying how they have worked
potential savings that can be made with operators to develop future regulatory frameworks
- Evaluating the last ten years of network sharing in Sweden and how
- Determining whether to enter into a network sharing or a managed
PTS has collaborated with the operators involved
services partnership in order to achieve these savings
- Establishing the extent to which managed services can be used to
optimise operational efficiencies and cost savings for - Understanding why and how the traditional view of the regulator has
changed in favour of network sharing partnerships
- Assessing the feasibility of deploying both network sharing and
managed services simultaneously and understanding how to achieve - Determining the financial factors that need to be addressed before
this in the most effective way entering into a network sharing partnership, particularly in the rural regions
- Evaluating the risks versus the savings: How much risk should you
take in order to further reduce CAPEX and OPEX? positive impact network sharing can have
- Understanding how to optimise the customer experience during the
development and deployment of your partnerships
Chris Buist, Head of the Communications, Media & Entertainment
Practice, PA Consulting
10.30 The case for network sharing: Vodafone Group’s perspective establish fair network sharing partnerships
- Establishing the business case for network sharing
- Leveraging network sharing to increase flexibility with infrastructure
- Understanding why passive network sharing has historically been the support and successfully deploy 4G networks
preferred model Dr. Bengt G Mölleryd, Senior Analyst, Competition Department
- Assessing the advantages and disadvantages Economic Analysis, Swedish Post and Telecom Agency (PTS)
- Examining the cost advantages and disadvantages of using other 15.20 Afternoon refreshments
forms of network sharing
15.40 Identifying and minimising the risks involved in any
outsourcing or managed services partnerships
- Determining the full range of cost savings that can be made from - Understanding how to successfully manage organisational business
different levels of network sharing constraints and the people within your organisation when outsourcing
- Understanding how to ensure the long-term success of your chosen
model
Fergal Kelly, Director of Access Networks, Vodafone Group
- Outsourcing the basics of a contract to minimise the quality and cost
11.10 Morning refreshments risks involved in any outsourcing agreement
11.40 Understanding how to maintain control of your network and
services at all times
- Determining the optimal level of control that enables the - Overcoming typical transitional issues that arise during outsourcing agreements
development of your network and services whilst giving your partner
the freedom to innovate
- Understanding who is in charge of continuous improvement and
learning how to maintain a hold over all technical upgrade decisions - Developing the relationship of your outsourcing partnerships during
- Evaluating the pros and cons of using a third party to ensure an your agreement
objective view throughout a network sharing partnership
For speaker announcements please visit
www.netsharingandmanagedservices.com
12.20 Identifying why and how Hutchison 3G and T-Mobile have
developed and optimised their network sharing agreement Vladimir Klein, Vice President Operations, T-Mobile Czech Republic
- Understanding why Hutchison 3G decided to enter into a partnership 16.20 Benefiting from the lessons learnt by TDC’s outsourcing of
in the first place multiple business processes
- Determining why Hutchison 3G chose T-Mobile as their partner
- Establishing how the contract was developed and the key obstacles multiple business operations
that were encountered - Identifying the key goals behind the outsourcing agreements and
- Identifying the approach that Hutchison 3G took to overcome these understanding the measures that were taken to achieve them
bottlenecks - Establishing how to ensure that the expectations of your outsourcing
- Examining how the two companies are evolving the partnership in agreements are met
order to keep up with technical evolution
operations and services in order to ensure that they are being
- Understanding how they are ensuring differentiation throughout their managed effectively
partnership - Understanding the strategies that TDC have implemented to tackle
from the following perspectives - Identifying the parameters that TDC have set to measure the results
of their outsourcing agreements
Hugh Davies, Director or Corporate Affairs, Hutchison 3G - Realising the full scope of the business processes available and
13.00 Lunch understanding how they work
Michael Hejlskov Jacobsen, Head of Process Management, TDC
14.00 Panel Discussion: How do I select the right partner and optimise Trine Andersen Deutschbein, Group Manager, TDC
the agreement?
17.00 Closing remarks from the Chair
Take advantage of this interactive session to find answers to one of
the most pressing challenges in this field: how can I find the right 17.10 End of conference day one
managed services partner for both my current and future business
For your booking enquiries you can email us now: telecoms@iqpc.co.uk

4. Conference Day Two | Wednesday 16th March 2011
09.00 Registration and coffee 13.00 Lunch
09.30 Opening remarks from the Chair 14.00 Quantifying the business case for outsourcing your call
centre services
09.40 Establishing how to manage multiple partners and - Carrying out due diligence on the real cost of customer services
agreements in order to optimise your ROI - Identifying the drivers for outsourcing your call centre services
- Developing a cost-effective strategy to manage multiple partners - Comparing the tender offers available and determining which supplier
can deliver the service levels required at the right costs
your company Sherine Anwar, Head of Strategy, Vodafone Egypt
partners 14.40 Understanding how to overcome post-contractual challenges
- Establishing a management and communication process that to optimise the partnership and ensure that everybody is
facilitates continuous improvement in operational and technical working towards a common goal
processes when working with multiple partners - Determining what issues can arise after signing the contract and how
- Identifying and overcoming the potential challenges faced when to manage them in the most effective way
working with multiple partners
- Determining how to ensure that everyone is focused on the same
end goals
- Assessing the level of transparency needed between partners in
order to retain control of your networks and services whilst forming
an optimal agreement that benefits both parties - Establishing how to ensure clear communication with and
- Evaluating how much risk to take in order to gain the desired rewards management of your partner to ensure engagement and co-operation
Brian Russell, Head of Strategic Partnerships, Meteor throughout the partnership
- Assessing when and how to re-negotiate contracts during the partnership
10.20 Understanding the strategy behind Mobily’s decision to
outsource to three different managed service providers - Discussing how to build in a new service to an existing contract in
- Identifying and evaluating the business case for why Mobily decided order to allow for continuous evolution and improvements
to outsource to multiple managed services providers in multiple For speaker announcements please visit
regions www.netsharingandmanagedservices.com
of outsourcing partners 15.20 Afternoon refreshments
- Evaluating how Mobily measured the success of their outsourcing 15.40 Determining how to effectively measure the success of a
agreements network sharing or managed services partnership
- Identifying the key factors that need to be considered when
these agreements have? measuring the success of a partnership
- Establishing why Mobily are now re-evaluating their outsourcing
process and minimising the number of agreements and partnerships
they have in place
Ashraf Ismail M. Ibrahim, Vice President Managed Network - Developing KPIs that effectively measure the success of your
Services O&M, Mobily partnership from the point of view of your
11.00 Morning refreshments
11.30 Leveraging network sharing and managed services to enable
the development of IP networks with optimal QoS - Understanding how to transform the results into actionable strategies
- Determining how to use network sharing and managed services to in order to optimise both the partnership and your ROI
enable the future development of IP networks - Understanding how to benchmark the results against your
- Evaluating the cost implications of using network sharing to deploy competitors and leverage the information to maximise your
IP networks commercial success
- Leveraging network sharing and managed services to develop and David Haszeldine, Head of Network Economics, T-Mobile UK
deploy new and innovative services over IP networks and the public
16.20 Understanding how to extract maximum value from your
internet
Towers
- Assessing and minimising the impact of network sharing and
- Identifying the different ways in which you can leverage value from
managed services on QoS
your Towers and minimise your costs
- Determining how to develop a win-win scenario with your Tower
partnerships?
company
- Understanding how to manage the interconnection points in IP
- Evaluating different options for controlling CAPEX and OPEX through
transit and peering in order to optimise QoS in a shared network
managed service agreements
Dr. Heinrich Arnold, Vice President and Head of Innovation,
Tony Dolton, CTO, Vodafone Ghana
Deutsche Telekom AG Laboratories
Dr. Falk von Bornstaedt, Head of Product Management IP-Transit 17.00 Closing remarks from the Chair
and Peering, Deutsche Telekom ICSS 17.10 End of conference
12.10 Round Table Discussion: Leverage network sharing and
managed services to enable the cost-effective roll-out of LTE
This session will focus on three key topics and delegates will have
the opportunity to take part in two out of three round table
facilitator from each table will report the findings back to everyone in
the room for a frank and interactive discussion
DON’T FORGET TO SIGN UP
1. Establishing why network sharing and managed services agreements
are being seen as key strategies for success in the roll-out of LTE
FOR THE WORKSHOPS WHEN
2. Understanding how to use network sharing and managed services to
optimise the deployment of LTE
REGISTERING FOR THE
3. Determining the extent to which LTE will drive the use of network
sharing and managed services
CONFERENCE!
Register now: www.netsharingandmanagedservices.com

5. Post-Conference Workshop | Thursday 17th March 2011
Registration and refreshments will begin at 09.30.
The workshop will take place between 10.00 and 15.00 with appropriate breaks for lunch and refreshments.
Understanding the true cost of entering into a network sharing partnership and
assessing the full financial implications of your agreements
Led by:
Terry Norman, Senior Consultant, Analysys Mason
Agenda:
Understanding the true economics of entering into a network sharing partnership
- What are the cost implications?
- What are the cost benefits?
Learning how to set realistic financial expectations for your network sharing agreement
Establishing how vendors are making it financially and operationally easier for the operators to enter into network sharing agreements
- Sharing the risk
- Sharing the reward
Determining the importance of implementing a 2.6GHz spectrum
- What are the initial costs?
- What is the expected ROI?
- Do the costs outweigh the benefits?
You Will Meet: Learn From:
Three UK’s approach to developing
Network Directors
Western Europe the optimum network sharing
Heads of Network Operations partnership
Eastern Europe
CTOs
Scandanavia 15% PTS’s experiences to ensure that you
CFOs
Middle East comply with the regulatory
Financial Controllers 15% 30%
Africa requirements of network sharing and
CIOs
overcome the issues associated with
COOs network neutrality
10%
Heads of Network Strategy
Heads of Procurement Mobily’s successful management of
multiple managed service providers
Heads of Managed Services 30% across three different regions
Directors of Access Networks
Heads of Outsourcing Deutsche Telekom’s use of network
Directors of Strategic Partnerships sharing and managed services to
develop and evolve IP networks with
From leading mobile, fixed line and integrated operators and service providers optimum QoS
TDC’s development of new and
Media Partners: innovative solutions for forming
effective and strategic outsourcing
partnerships
T-Mobile’s understanding of how to
transform results into actionable
strategies in order to optimise a
network sharing or managed services
partnership
Meteor’s winning formula for
achieving cost-effective strategic
partnerships
Vodafone’s evaluation of different
options for controlling CAPEX and
Join Telecoms Networking Forum on OPEX through managed services
agreements
For more information on:
The conference programme and speaking opportunities, contact: Sponsorship opportunities, contact:
Samantha Aspinall, Conference Producer, Telecoms IQ Mark Lee, Sponsorship Sales Manager, Telecoms IQ
+44 (0) 20 7368 9419 samantha.aspinall@iqpc.co.uk +44 (0) 20 7368 9434 enquire@iqpc.co.uk
Register now by contacting us on + 44 (0) 20 7368 9300

6. 5 WAYS TO REGISTER
Network Sharing & Online: www.netsharingandmanagedservices.com
Managed Services
To speed registration, please provide the priority code located on the mailing label or in the box below.
Tel: +44 (0) 20 7368 9300
Fax: +44 (0) 20 7368 9301
Email: telecoms@iqpc.co.uk
My registration code is SLIDE
Post: your booking form to
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IQPC Ltd,
2nd Floor,
Monday 14th March 2011 Pre-Conference Workshop:
Leveraging global best practice to develop an effective end-to-end approach to network sharing and outsourcing
129 Wilton Road,
Tuesday 15th - Wednesday 16th March 2011 Two-Day Conference London, SW1V 1JZ
Thursday 17th March 2011 Post-Conference Workshop:
Understanding the true cost of entering into a network sharing partnership and assessing the full financial implications of your agreements
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Package Tick Book and pay before Book and pay before Standard Price booking at the same time from the same company receive a 10%
10th December 2010* 28th January 2011* discount. 5 or more receive a 15% discount. 7 receive a 20% discount.
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Pre-Conference Workshop Save €700 Save €300
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