7. We recommend…
• Learn from others and ask questions
• Know who your audience is: match the
social medium they use
• Never ever give the hard sell
• Be personable and engage with people
• Have a clear, yet flexible, plan
• Be nosey!
• Tell a story – tell your story!
• Don’t give up!
8. And…
• Use social networks to push and pull
• Seek active participation by creating
conversations – put your thinking cap on and
start talking to your customers! They are real
people!
• Incentivise & reward your ‘community’
• Be dynamic: not text dependent
• Know who your audience is : match the social
medium they use
• Integrate social media into your business day
• Get on to Google Authorship
9. Our Golden Rules!
It’s all about telling stories!
Sparking ideas!
And never ever giving the hard sell!