Medical Guard

1. Medical Guardian
Medical Alert

2. Who Are They?
Medical Guardian is a medical equipment company that offers
medical alert systems for those who are seeking to enjoy greater
peace of mind with the help of their Medical Guardian system that
can instantly contact Monitoring Centers in minutes. Their 911-
trained operators are on hand day and night to answer the urgent
needs of the Medical Guardian customers who may have injured
themselves and have no one in the home to assist them in case of a
medical emergency.
Among their most popular products include the “Classic Guardian”
which is an in-home alert system that connects to the customer’s
landline phone. The “Mobile Guardian” is a cellular system that can
be moved from room to room or even taken just outside of the house
so that the alert button is within reach at all times. The “Fall Alert” is
specifically designed to detect a fall nearby and contact the
Monitoring Center immediately for help.

3. What Services Do They Offer?
• Affordable medical alert systems for seniors who want to continue
to enjoy as much independence as possible while remaining as
safe as possible.
• Live chat for any questions regarding the products, services and
prices.
• A lifetime warranty on all their products.
• No additional fees for the price of the equipment itself.
• Completely free activations.
• Free shipping.
• Round-the-clock Monitoring Staff members who are 911 trained to
handle emergency situation calls.
• No long-term commitments or contracts.

4. History As A Company
Medical Guardian has been a leading provider of medical alert
systems for over 30 years and as such, they’ve been providing the
senior community with the equipment necessary to live fuller, more
independent lives without their families having to worry as much
about them if they don’t live nearby.

5. FAQ Page
The Medical Guardian FAQ page is a very useful resource for those
who are looking into medical alert systems for themselves or their
loved one. Questions such as:
“Who needs a medical alert device?”
“Will the service cover my entire home?”
“What if I lose power at my house?”
These are some of the many questions they answer in full detail.
Questions regarding not only the products themselves, but their use
but cover installation and use, equipment and services available.

6. Better Business Bureau?
Medical Guardian has been a Better Business Bureau accredited
business since mid 2009 and as such has made a commitment
toward good business practices and a consistent effort toward
resolving any consumer complaints that they might receive. They
have earned an A+ rating with the BBB for a number of reasons
including their length of time in business (which spans 3 decades),
the relatively few number of complaints received over the years, and
their efforts to resolve all the complaints received in a timely and
helpful manner.

7. What Do Their Services Cost?
Since Medical Guardian does not charge for installation or the
equipment itself, the only costs are for the product itself which varies
but ranges from $29.95 to $49.95 a month depending on which
product the customer chooses. All of the products also come with a
lifetime warranty, a free lockbox and waterproof alert button, live
monitoring and support and a price lock guarantee which means the
customer’s rate will never increase per month after they’ve already
signed up.

8. Additional Website Resources
Aside from the helpful FAQ section, the Medical Guardian website
also has a live chat option that is available 24/7 for current
customers who may be experiencing difficulty or have questions and
for those who are looking into Medical Guardian products and
services.
The website also hosts a helpful blog which covers topics such as:
• Health & Wellness
• Caregiving
• Fitness
• In the News
• Nutrition and Recipes
• Real Customer Stories
This blog is updated regularly and provides a lot of helpful insight for
in-home caregivers, family members and seniors alike.

9. Who Are Their Customers?
Medical Guardian’s typical customer is typical a senior citizen who
though they are largely independent can still benefit from a medical
alert device if they are going to be alone for several hours during the
day and have a tendency of falling or becoming otherwise injured
and require assistance.
Sons or daughters who are concerned about their aging parent are
among the most common customers as they seek to ensure the
safety of their loved one when a live-in caretaker or an assisted living
facility is not yet a necessity.

10. What Makes Them Stand Out?
Medical Guardian has a comparison table on their website that
shows some of the main factors that differentiate them from their
competitors. Among these differences include offering the actual
equipment at no additional cost, free activation, a lifetime warranty,
no contract, free shipping and a “UL Approved” call center.
They’re also A+ rated by the Better Business Bureau and have been
in business for over 3 decades.

11. Are They On Social Media?
Though many of their users may not be the most common social
media participants, Medical Guardian has a strong presence on
Facebook, Twitter and Google+.
Facebook: 25,000+ likes
Twitter: 700+ followers

12. Possible Negatives
The only real possible negative that we can see is that a sign-up
requires the customer to agree to service for at least 3 months
minimum. This isn’t that long, but that makes it more difficult for
potential customers who may simply want to try out the service for
just one month to make sure it will work well for them. There is no
contract following the initial 3 month period however.

13. Learn More
Read our whole review on Medical Guardian including “The Good”,
“The Bad” and “The Bottom Line” by visiting their profile here:
BestCompanys.com  Medical Guardian Review