2. Topic of Discussion
Social Media
Social Media & It’s Effect On Your Brand
• What is Social Media
• Why you need to integrate Social Media into your campaigns.
• Examples of successful Social Media campaigns.
• TIps & Tools you can start using today.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
3. Topic of Discussion
Social Media
What is Social Media?
Social Media is the term used to describe online environments
using highly accessible and scalable publishing technologies.
This medium can be defined as having some or all of the
following characteristics:
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
4. Topic of Discussion
Social Media
What are the characteristics of Social Media?
Conversation, Collaboration, Transparency,
Accessibility, Immediacy and Community.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
5. Topic of Discussion
Social Media
How is Social Media realized today?
through
Social Networks, Blogs, Wikis, Podcasts,
Forums, Peer2Peer Networks, Micro Blogs
and Mash-ups.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
6. Topic of Discussion
Social Media
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
7. Topic of Discussion
Social Media
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
8. Topic of Discussion
Social Media
Why should I care ?
Isn’t Social Media is just another “F” word ... FAD?
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
9. Topic of Discussion
Social Media
1,000,000,000,000 (one trillion)
Approximate number of unique URLs in Google’s index
Source: Google http://googleblog.blogspot.com/2008/07/we-knew-web-was-big.html
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
10. Topic of Discussion
Social Media
1,200,000,000 (1.2 billion)
Number or videos streamed worldwide by YouTube every day
That pretty much means everyone on the Internet,
on average, is watching one YouTube video per day.
Source: Techcrunch http://www.techcrunch.com/2009/06/09/youtube-video-streams-top-1-billionday/
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
11. Topic of Discussion
Social Media
236,000,000
Number of annual Digg visitors
2,320,000,000 (2.3 billion)
65,700,000 Number of Tweets sent to date
Number of unique Facebook visitors (may 2009)
133,000,000 (one hundred and thirty three million)
Number of blogs indexed since 2002
2,000,000,000
Number of daily Google searches
700,000,000 (seven hundred million)
Number of photos uploaded to Facebook daily
Source: http://thefuturebuzz.com/2009/01/12/social-media-web-20-internet-numbers-stats/
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
12. Topic of Discussion
Social Media
Why should I care ?
Because the numbers are staggering & Media is becoming ubiquitous
and your brands, customers and services are
being talked about in real time...without you!
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
13. Topic of Discussion
Social Media
Translation:
The inmates are running the asylum
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
14. Topic of Discussion
Social Media
So what how can you use Social Media to grow your
personal brand.
Let’s look at some examples of Personal Branding
through the use of Social Media.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
15. Topic of Discussion
Social Media
lance Armstrong - Livestrong.org
“Twitter builds grassroots movements quicker than
anything I’ve ever seen. I try to keep it positive….It
has to be 100% authentic. I think people are
smart. They know when they see something real. I
talk about what’s happening now and it’s always the
real scoop.” lance Armstrong
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
16. Topic of Discussion
Social Media
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
17. Topic of Discussion
Social Media
The Result
Lance Armstrong's own story has been an inspiration to
others and has increased his reach beyond his sport. Text
Over 2 million followers on Twitter
Flickr photo contest generated 400 entries in just 3 days.
(these were tagged and added to the account)
Uses it’s social media presence to raise awareness for other worthy
causes. (e.g. Blame Drew’s Cancer)
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
18. Topic of Discussion
Social Media
Text
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
19. Topic of Discussion
Social Media
Barack Obama - BarackObama.com
By combining social media and micro-targeting in
the manner that it did, the campaign revealed force
multipliers that are already being adopted by
industries, organizations and brands.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
20. Topic of Discussion
Social Media
Barack Obama - BarackObama.com
Start early Make it easy, find, forward, act
Build to scale Decide where you want to play
Innovate where necessary; Channel online enthusiasm into activities
do everything else incrementally Integrate online advocacy into every
element of the campaign
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
21. Topic of Discussion
Social Media
Official web 2.0 presence
Official YouTube Channel
Multiple Social Channels
Twitter Accounts
RSS Feeds
Activated Blogosphere
Mobile Messaging (SMS)
iPhone Application
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
22. Topic of Discussion
Social Media
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
23. Topic of Discussion
Social Media
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
24. Topic of Discussion
Social Media
The Result
13 million email subscribers (over 1 billion emails sent)
8.5 million monthly visitors to MyBarackObama.com Text
Nearly 2,000 official YouTube videos watched more than 80 million times
5 million “friends” on more than 15 social networking sites
3 million friends on Facebook alone
3 million people signed up for the text messaging.
Each received 5 to 20 messages per month
3 million online donors contributed 6.5 million times
70,000 fundraising hubs that raised $30 million
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
25. Topic of Discussion
Social Media
Video Resume Creates a Global Frenzy
The Best Job In The World was a campaign developed by
Tourism Queensland to find a caretaker for an Australian Island
Paradise. The campaign was launched with a classified Ad seeking
applicants for an “island caretaker”. User were encouraged to
submit videos online showcasing why they should be chosen for
the $110,000 a year job.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
26. Topic of Discussion
Social Media
Video Resume Creates a Global Frenzy
The campaign generated tens of thousands of video submissions
and the global press is estimated to have exceeded $80,000,000
of equivalent media ad space.
The campaign also won home 3 Grand Prix awards at Cannes &
the Agency, Nitro was acquired in the same week for $50M.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
27. Topic of Discussion
Social Media
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
28. Topic of Discussion
Social Media
This is all well and good, but..
Is anyone making Money using Social Media
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
29. Topic of Discussion
Social Media
Show me the Money $$$
DELL + Twitter = $$$$
Computer manufacturer DELL created a Twitter account to
promote deals from their outlet division in early 2008. As of June
2009 @DellOutlet Twitter account has over 700,000 followers and
has generated over $3,000,000 in sales for the company.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
30. Topic of Discussion
Social Media
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
31. Topic of Discussion
Social Media
Tips for Successful Social Media Campaign
BE HUMAN...Engage don’t Enrage!
BE AUTHENTIC...Nobody likes Robots
BE PREPARED...Remember the Inmates ?
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
32. Topic of Discussion
Social Media
A wake up call for Brands & Ad Agencies
Don’t miss the boat..it can be very costly
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
33. Topic of Discussion
Social Media
$2000 UGC Spot Dethroned The King of Beers
10 year Dominance of the Superbowl comes to an end.
Anheuser-Busch, has been dethroned as king of the Super Bowl
Commercials by a $2000 user generated spot. Joe and Dave
Herbert entered their $2k spot “Free Doritos” in the Doritos User
submitted ad contest & won the chance for their spot to be aired
during the SuperBowl.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
34. Topic of Discussion
Social Media
Doritos takes the #1 spot with “Free Doritos”
The spot was the #1 fan favorites according to Ad Meter
rankings, knocking AB out of the #1 position after 10 years.
AB then dumps a number of their smaller Agency
contacts including Goodby Silverstein & Partners (GSP),
S.F. a 15 year relationship.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
35. Topic of Discussion
Social Media
Tips for Successful Social Media Campaign
Know your medium,what works in
one platform may not work in another.
Each application of social media activates unique user groups.
Learn about these constituents before launching your
campaign...it can save your Brand from embarrassment.
(Don’t believe me? just ask Skittles)
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
36. Topic of Discussion
Social Media
Tips for Successful Social Media Campaign
Build Credibility via Trust Networks.
DC agency Edelman’s 2008 Trust Barometer finds, the most
trusted source of information is consistently
“a person like myself.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
37. Topic of Discussion
Social Media
Apply The Pareto principle - also known as the 80-20 rule
20% of your users will bring in 80% of of your traffic. So make it easy
for them. Provide the following:
RSS Feeds
Social Bookmarks Tools
Email to a Friend Features
Tweet this Links
Trackbacks & Blog Links
Video & Photos Embed Options
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
38. Topic of Discussion
Social Media
Foundation of a solid Social Media Presence:
Make sure your House is in order.
Make sure your website SEO friendly and reflective of your Social
Media personality.
Create a Blogs using Blogger or Wordpress. Write about relevant
subjects (key here: think laterally).
Look for opportunities to be a guest blogger or contributor
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
39. Topic of Discussion
Social Media
Foundation of a solid Social Media Presence:
Join the Conversation
Join Twitter (tweet often, follow similar members & be relevant)
Create a Facebook, LinkedIN, etc (grow your social media following)
Listen to the Chatter
Monitor your online brand (create ego searches via: google alerts, Technorati, Twitlert
etc.)
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
40. Topic of Discussion
Social Media
Online Video - Harness The Power of YouTube
Online video usage is up by 53% with YouTube being the dominant
player for user generated content.
YouTube has recently hit scored another first by crossing the 10 billion
videos watched per month mark.
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
41. Topic of Discussion
Social Media
Metrics & Measurement - Online Video
YouTube has recently launched YouTube Insight a tool that gives
published a better sense of how and where there audience originated.
Features:
Discovery Over Time - Determine how search, related video embeds & features drives plays.
Mobile Views - “tens of millions” of videos that come from mobile phones or platforms everyday (measure APIs)
Views from subscribers - dive deep into views home page subscriptions module, the subscriptions page
and subscription emails
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
42. Topic of Discussion
Social Media
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
43. Topic of Discussion
Social Media
The Golden Rule - Measure Everything
Analytics & Tracking What you need to track
Google Analytics Number of visitors
Forwards & mentions
Google Trends Conversion rate
Omniture Referring sites / pages
Clickstreams
Trackur Usage time & return visits
Twilert (there is much more but these are the basics)
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
44. Topic of Discussion
Social Media
For More Info Visit Our Site.
www.thefactoryi.com or www.blog.thefactoryi.com
Jason Inasi
Creative Director
The Factory Interactive
e. Jason@thefactoryi.com
t. twitter.com/jinasi
p. 305.752.9400 f. 305.675.6404
3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com