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                   3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                    Social Media




Social Media & It’s Effect On Your Brand
                  • What is Social Media
                  • Why you need to integrate Social Media into your campaigns.
                  • Examples of successful Social Media campaigns.
                  • TIps & Tools you can start using today.




                          3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                          Social Media




What is Social Media?
              Social Media is the term used to describe online environments
              using highly accessible and scalable publishing technologies.
              This medium can be defined as having some or all of the
              following characteristics:




                            3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                      Social Media




What are the characteristics of Social Media?

               Conversation, Collaboration, Transparency,
               Accessibility, Immediacy and Community.




                        3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                       Social Media




How is Social Media realized today?
               through

              Social Networks, Blogs, Wikis, Podcasts,
              Forums, Peer2Peer Networks, Micro Blogs
              and Mash-ups.




                         3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                          Social Media




Why should I care ?
Isn’t Social Media is just another      “F” word                                ... FAD?


                            3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                                                                  Social Media




1,000,000,000,000 (one trillion)
Approximate number of unique URLs in Google’s index




Source: Google http://googleblog.blogspot.com/2008/07/we-knew-web-was-big.html




                                                                    3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                                                                  Social Media




1,200,000,000 (1.2 billion)
Number or videos streamed worldwide by YouTube every day

                                                        That pretty much means everyone on the Internet,
                                                        on average, is watching one YouTube video per day.

Source: Techcrunch http://www.techcrunch.com/2009/06/09/youtube-video-streams-top-1-billionday/




                                                                    3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                                                                   Social Media
                                236,000,000
                                Number of annual Digg visitors
                                                                           2,320,000,000                                               (2.3 billion)

                65,700,000                                                 Number of Tweets sent to date
                Number of unique Facebook visitors (may 2009)

133,000,000                                           (one hundred and thirty three million)
Number of blogs indexed since 2002

     2,000,000,000
     Number of daily Google searches
                                                         700,000,000                                           (seven hundred million)
                                                         Number of photos uploaded to Facebook daily
Source: http://thefuturebuzz.com/2009/01/12/social-media-web-20-internet-numbers-stats/




                                                                     3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                           Social Media




Why should I care ?
Because the numbers are staggering & Media is becoming ubiquitous

and your brands, customers and services are
being talked about in real time...without you!



                             3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                              Social Media




Translation:
The inmates are running the asylum




                3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                   Social Media




So what how can you use Social Media to grow your
personal brand.
Let’s look at some examples of Personal Branding
through the use of Social Media.



                     3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                       Social Media




lance Armstrong - Livestrong.org
              “Twitter builds grassroots movements quicker than
              anything I’ve ever seen. I try to keep it positive….It
              has to be 100% authentic. I think people are
              smart. They know when they see something real. I
              talk about what’s happening now and it’s always the
              real scoop.” lance Armstrong



                         3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                                             Social Media
The Result
Lance Armstrong's own story has been an inspiration to
others and has increased his reach beyond his sport.                     Text
Over 2 million followers on Twitter
Flickr photo contest generated 400 entries in just 3 days.
(these were tagged and added to the account)

Uses it’s social media presence to raise awareness for other worthy
causes. (e.g. Blame Drew’s Cancer)




                                               3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media



                          Text




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                    Social Media




Barack Obama - BarackObama.com
            By combining social media and micro-targeting in
            the manner that it did, the campaign revealed force
            multipliers that are already being adopted by
            industries, organizations and brands.




                      3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                              Social Media




Barack Obama - BarackObama.com
 Start early                          Make it easy, find, forward, act
 Build to scale                       Decide where you want to play
 Innovate where necessary;            Channel online enthusiasm into activities
 do everything else incrementally     Integrate online advocacy into every
                                      element of the campaign




                                3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media
                                       Official web 2.0 presence
                                       Official YouTube Channel
                                       Multiple Social Channels
                                       Twitter Accounts
                                       RSS Feeds
                                       Activated Blogosphere
                                       Mobile Messaging (SMS)
                                       iPhone Application




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                                    Social Media
The Result
13 million email subscribers (over 1 billion emails sent)
8.5 million monthly visitors to MyBarackObama.com               Text
Nearly 2,000 official YouTube videos watched more than 80 million times
5 million “friends” on more than 15 social networking sites
3 million friends on Facebook alone
3 million people signed up for the text messaging.
Each received 5 to 20 messages per month
3 million online donors contributed 6.5 million times
70,000 fundraising hubs that raised $30 million



                                      3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                          Social Media




Video Resume Creates a Global Frenzy
              The Best Job In The World was a campaign developed by
              Tourism Queensland to find a caretaker for an Australian Island
              Paradise. The campaign was launched with a classified Ad seeking
              applicants for an “island caretaker”. User were encouraged to
              submit videos online showcasing why they should be chosen for
              the $110,000 a year job.




                            3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                         Social Media




Video Resume Creates a Global Frenzy
              The campaign generated tens of thousands of video submissions
              and the global press is estimated to have exceeded $80,000,000
              of equivalent media ad space.


              The campaign also won home 3 Grand Prix awards at Cannes &
              the Agency, Nitro was acquired in the same week for $50M.




                           3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                       Social Media




This is all well and good, but..
Is anyone making Money using Social Media




                         3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                        Social Media




Show me the Money $$$
            DELL + Twitter = $$$$
            Computer manufacturer DELL created a Twitter account to
            promote deals from their outlet division in early 2008. As of June
            2009 @DellOutlet Twitter account has over 700,000 followers and
            has generated over $3,000,000 in sales for the company.




                          3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                    Social Media




Tips for Successful Social Media Campaign
    BE HUMAN...Engage don’t Enrage!
    BE AUTHENTIC...Nobody likes Robots
    BE PREPARED...Remember the Inmates ?


                      3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                    Social Media




A wake up call for Brands & Ad Agencies
Don’t miss the boat..it can be very costly




                      3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                         Social Media




$2000 UGC Spot Dethroned The King of Beers
             10 year Dominance of the Superbowl comes to an end.
             Anheuser-Busch, has been dethroned as king of the Super Bowl
             Commercials by a $2000 user generated spot. Joe and Dave
             Herbert entered their $2k spot “Free Doritos” in the Doritos User
             submitted ad contest & won the chance for their spot to be aired
             during the SuperBowl.




                           3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                         Social Media




Doritos takes the #1 spot with “Free Doritos”
              The spot was the #1 fan favorites according to Ad Meter
              rankings, knocking AB out of the #1 position after 10 years.


               AB then dumps a number of their smaller Agency
               contacts including Goodby Silverstein & Partners (GSP),
               S.F. a 15 year relationship.




                           3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                            Social Media


Tips for Successful Social Media Campaign

     Know your medium,what works in
     one platform may not work in another.
     Each application of social media activates unique user groups.
     Learn about these constituents before launching your
     campaign...it can save your Brand from embarrassment.
                                          (Don’t believe me? just ask Skittles)



                              3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                          Social Media


Tips for Successful Social Media Campaign

     Build Credibility via Trust Networks.
     DC agency Edelman’s 2008 Trust Barometer finds, the most
     trusted source of information is consistently
     “a person like myself.




                            3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                             Social Media


Apply The Pareto principle - also known as the 80-20 rule
20% of your users will bring in 80% of of your traffic. So make it easy
for them. Provide the following:
RSS Feeds
Social Bookmarks Tools
Email to a Friend Features
Tweet this Links
Trackbacks & Blog Links
Video & Photos Embed Options




                               3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                            Social Media


Foundation of a solid Social Media Presence:
Make sure your House is in order.
Make sure your website SEO friendly and reflective of your Social
Media personality.
Create a Blogs using Blogger or Wordpress. Write about relevant
subjects (key here: think laterally).
Look for opportunities to be a guest blogger or contributor




                              3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                                    Social Media


Foundation of a solid Social Media Presence:
Join the Conversation
Join Twitter (tweet often, follow similar members & be relevant)
Create a Facebook, LinkedIN, etc (grow your social media following)
Listen to the Chatter
Monitor your online brand (create ego searches via: google alerts, Technorati, Twitlert
etc.)




                                      3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                            Social Media


Online Video - Harness The Power of YouTube
Online video usage is up by 53% with YouTube being the dominant
player for user generated content.

YouTube has recently hit scored another first by crossing the 10 billion
videos watched per month mark.




                              3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                                            Social Media


Metrics & Measurement - Online Video
YouTube has recently launched YouTube Insight a tool that gives
published a better sense of how and where there audience originated.

Features:
Discovery Over Time - Determine how search, related video embeds & features drives plays.
Mobile Views - “tens of millions” of videos that come from mobile phones or platforms everyday (measure APIs)
Views from subscribers - dive deep into views home page subscriptions module, the subscriptions page
and subscription emails




                                              3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                              Social Media




3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                     Social Media


The Golden Rule - Measure Everything
Analytics & Tracking            What you need to track
Google Analytics                Number of visitors
                                Forwards & mentions
Google Trends                   Conversion rate
Omniture                        Referring sites / pages
                                Clickstreams
Trackur                         Usage time & return visits
Twilert                         (there is much more but these are the basics)




                       3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com
Topic of Discussion

                                                                                                                             Social Media

For More Info Visit Our Site.
www.thefactoryi.com or www.blog.thefactoryi.com

                       Jason Inasi
                       Creative Director
                       The Factory Interactive

                       e. Jason@thefactoryi.com
                       t. twitter.com/jinasi
                       p. 305.752.9400      f. 305.675.6404




                               3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137   ph: 305.752.9400   fax: 305.675.6404   e: info@thefactoryi.com u: www.thefactoryi.com

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Personal Branding

  • 1. Limited Only By Our Imagination 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 2. Topic of Discussion Social Media Social Media & It’s Effect On Your Brand • What is Social Media • Why you need to integrate Social Media into your campaigns. • Examples of successful Social Media campaigns. • TIps & Tools you can start using today. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 3. Topic of Discussion Social Media What is Social Media? Social Media is the term used to describe online environments using highly accessible and scalable publishing technologies. This medium can be defined as having some or all of the following characteristics: 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 4. Topic of Discussion Social Media What are the characteristics of Social Media? Conversation, Collaboration, Transparency, Accessibility, Immediacy and Community. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 5. Topic of Discussion Social Media How is Social Media realized today? through Social Networks, Blogs, Wikis, Podcasts, Forums, Peer2Peer Networks, Micro Blogs and Mash-ups. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 6. Topic of Discussion Social Media 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 7. Topic of Discussion Social Media 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 8. Topic of Discussion Social Media Why should I care ? Isn’t Social Media is just another “F” word ... FAD? 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 9. Topic of Discussion Social Media 1,000,000,000,000 (one trillion) Approximate number of unique URLs in Google’s index Source: Google http://googleblog.blogspot.com/2008/07/we-knew-web-was-big.html 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 10. Topic of Discussion Social Media 1,200,000,000 (1.2 billion) Number or videos streamed worldwide by YouTube every day That pretty much means everyone on the Internet, on average, is watching one YouTube video per day. Source: Techcrunch http://www.techcrunch.com/2009/06/09/youtube-video-streams-top-1-billionday/ 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 11. Topic of Discussion Social Media 236,000,000 Number of annual Digg visitors 2,320,000,000 (2.3 billion) 65,700,000 Number of Tweets sent to date Number of unique Facebook visitors (may 2009) 133,000,000 (one hundred and thirty three million) Number of blogs indexed since 2002 2,000,000,000 Number of daily Google searches 700,000,000 (seven hundred million) Number of photos uploaded to Facebook daily Source: http://thefuturebuzz.com/2009/01/12/social-media-web-20-internet-numbers-stats/ 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 12. Topic of Discussion Social Media Why should I care ? Because the numbers are staggering & Media is becoming ubiquitous and your brands, customers and services are being talked about in real time...without you! 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 13. Topic of Discussion Social Media Translation: The inmates are running the asylum 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 14. Topic of Discussion Social Media So what how can you use Social Media to grow your personal brand. Let’s look at some examples of Personal Branding through the use of Social Media. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 15. Topic of Discussion Social Media lance Armstrong - Livestrong.org “Twitter builds grassroots movements quicker than anything I’ve ever seen. I try to keep it positive….It has to be 100% authentic. I think people are smart. They know when they see something real. I talk about what’s happening now and it’s always the real scoop.” lance Armstrong 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 16. Topic of Discussion Social Media 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 17. Topic of Discussion Social Media The Result Lance Armstrong's own story has been an inspiration to others and has increased his reach beyond his sport. Text Over 2 million followers on Twitter Flickr photo contest generated 400 entries in just 3 days. (these were tagged and added to the account) Uses it’s social media presence to raise awareness for other worthy causes. (e.g. Blame Drew’s Cancer) 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 18. Topic of Discussion Social Media Text 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 19. Topic of Discussion Social Media Barack Obama - BarackObama.com By combining social media and micro-targeting in the manner that it did, the campaign revealed force multipliers that are already being adopted by industries, organizations and brands. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 20. Topic of Discussion Social Media Barack Obama - BarackObama.com Start early Make it easy, find, forward, act Build to scale Decide where you want to play Innovate where necessary; Channel online enthusiasm into activities do everything else incrementally Integrate online advocacy into every element of the campaign 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 21. Topic of Discussion Social Media Official web 2.0 presence Official YouTube Channel Multiple Social Channels Twitter Accounts RSS Feeds Activated Blogosphere Mobile Messaging (SMS) iPhone Application 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 22. Topic of Discussion Social Media 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 23. Topic of Discussion Social Media 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 24. Topic of Discussion Social Media The Result 13 million email subscribers (over 1 billion emails sent) 8.5 million monthly visitors to MyBarackObama.com Text Nearly 2,000 official YouTube videos watched more than 80 million times 5 million “friends” on more than 15 social networking sites 3 million friends on Facebook alone 3 million people signed up for the text messaging. Each received 5 to 20 messages per month 3 million online donors contributed 6.5 million times 70,000 fundraising hubs that raised $30 million 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 25. Topic of Discussion Social Media Video Resume Creates a Global Frenzy The Best Job In The World was a campaign developed by Tourism Queensland to find a caretaker for an Australian Island Paradise. The campaign was launched with a classified Ad seeking applicants for an “island caretaker”. User were encouraged to submit videos online showcasing why they should be chosen for the $110,000 a year job. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 26. Topic of Discussion Social Media Video Resume Creates a Global Frenzy The campaign generated tens of thousands of video submissions and the global press is estimated to have exceeded $80,000,000 of equivalent media ad space. The campaign also won home 3 Grand Prix awards at Cannes & the Agency, Nitro was acquired in the same week for $50M. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 27. Topic of Discussion Social Media 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 28. Topic of Discussion Social Media This is all well and good, but.. Is anyone making Money using Social Media 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 29. Topic of Discussion Social Media Show me the Money $$$ DELL + Twitter = $$$$ Computer manufacturer DELL created a Twitter account to promote deals from their outlet division in early 2008. As of June 2009 @DellOutlet Twitter account has over 700,000 followers and has generated over $3,000,000 in sales for the company. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 30. Topic of Discussion Social Media 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 31. Topic of Discussion Social Media Tips for Successful Social Media Campaign BE HUMAN...Engage don’t Enrage! BE AUTHENTIC...Nobody likes Robots BE PREPARED...Remember the Inmates ? 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 32. Topic of Discussion Social Media A wake up call for Brands & Ad Agencies Don’t miss the boat..it can be very costly 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 33. Topic of Discussion Social Media $2000 UGC Spot Dethroned The King of Beers 10 year Dominance of the Superbowl comes to an end. Anheuser-Busch, has been dethroned as king of the Super Bowl Commercials by a $2000 user generated spot. Joe and Dave Herbert entered their $2k spot “Free Doritos” in the Doritos User submitted ad contest & won the chance for their spot to be aired during the SuperBowl. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 34. Topic of Discussion Social Media Doritos takes the #1 spot with “Free Doritos” The spot was the #1 fan favorites according to Ad Meter rankings, knocking AB out of the #1 position after 10 years. AB then dumps a number of their smaller Agency contacts including Goodby Silverstein & Partners (GSP), S.F. a 15 year relationship. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 35. Topic of Discussion Social Media Tips for Successful Social Media Campaign Know your medium,what works in one platform may not work in another. Each application of social media activates unique user groups. Learn about these constituents before launching your campaign...it can save your Brand from embarrassment. (Don’t believe me? just ask Skittles) 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 36. Topic of Discussion Social Media Tips for Successful Social Media Campaign Build Credibility via Trust Networks. DC agency Edelman’s 2008 Trust Barometer finds, the most trusted source of information is consistently “a person like myself. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 37. Topic of Discussion Social Media Apply The Pareto principle - also known as the 80-20 rule 20% of your users will bring in 80% of of your traffic. So make it easy for them. Provide the following: RSS Feeds Social Bookmarks Tools Email to a Friend Features Tweet this Links Trackbacks & Blog Links Video & Photos Embed Options 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 38. Topic of Discussion Social Media Foundation of a solid Social Media Presence: Make sure your House is in order. Make sure your website SEO friendly and reflective of your Social Media personality. Create a Blogs using Blogger or Wordpress. Write about relevant subjects (key here: think laterally). Look for opportunities to be a guest blogger or contributor 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 39. Topic of Discussion Social Media Foundation of a solid Social Media Presence: Join the Conversation Join Twitter (tweet often, follow similar members & be relevant) Create a Facebook, LinkedIN, etc (grow your social media following) Listen to the Chatter Monitor your online brand (create ego searches via: google alerts, Technorati, Twitlert etc.) 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 40. Topic of Discussion Social Media Online Video - Harness The Power of YouTube Online video usage is up by 53% with YouTube being the dominant player for user generated content. YouTube has recently hit scored another first by crossing the 10 billion videos watched per month mark. 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 41. Topic of Discussion Social Media Metrics & Measurement - Online Video YouTube has recently launched YouTube Insight a tool that gives published a better sense of how and where there audience originated. Features: Discovery Over Time - Determine how search, related video embeds & features drives plays. Mobile Views - “tens of millions” of videos that come from mobile phones or platforms everyday (measure APIs) Views from subscribers - dive deep into views home page subscriptions module, the subscriptions page and subscription emails 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 42. Topic of Discussion Social Media 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 43. Topic of Discussion Social Media The Golden Rule - Measure Everything Analytics & Tracking What you need to track Google Analytics Number of visitors Forwards & mentions Google Trends Conversion rate Omniture Referring sites / pages Clickstreams Trackur Usage time & return visits Twilert (there is much more but these are the basics) 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com
  • 44. Topic of Discussion Social Media For More Info Visit Our Site. www.thefactoryi.com or www.blog.thefactoryi.com Jason Inasi Creative Director The Factory Interactive e. Jason@thefactoryi.com t. twitter.com/jinasi p. 305.752.9400 f. 305.675.6404 3301 N.E. 1st Avenue, Penthouse 2, Miami FL 33137 ph: 305.752.9400 fax: 305.675.6404 e: info@thefactoryi.com u: www.thefactoryi.com