SlideShare une entreprise Scribd logo
1  sur  14
Helping pets in need while
  activating Community

  Director of Social Media, Kat Smith
Cause Marketing: the biz case
• 47% of consumers have bought a brand at least
  monthly that supports a cause, representing a 47%
  increase from 2010
• 39 percent increase in “would recommend” cause-
  related brands
• 34 percent increase in “would promote” cause-related
  brands
• 9 percent increase in “would switch” brands if a
  similar brand supported a good cause

http://www.causemarketingforum.com/site/c.bkLUKcOTLkK4E/b.6448131/k.262B/Statistics_Every_Cause_Marketer_Should_Know.htm
Why you’re influence is
           critical…
• 61% of U.S. online consumers have made a
  purchase based on recommendations from a
  blog.
• 77% of Internet users read blogs.
• Consumers who research across online,
  offline, & mobile spend 18-36% more than
  those who don't.
             2011 Cone/Echo Global CR Study
Who has cause with
community activation down?
    Susan G. Komen Foundation
How cause activates a community
           Inspires people to take action

  1. A finite goal is established
  2. That goal is tied with action for people to
     take
  3. Their individual action is linked to an impact
     they can share with their community
  4. That impact is linked to making a difference
  5. The community rallies: difference made
Step 1: Activate with a brand
  Identify programs, missions and philosophies

Did you know Petco’s Think Adoption First…

• Discounts and rewards people who adopt?
• Supports rescues in-store and in communities?
• Holds National Adoption Weekends each month?
Think Adoption First
Step 2: Align with your passion
     Communities respond to authenticity

Know:
 What cause gets you going?
 Who the key players are involved in that
  cause?
 What will make a difference for that cause?
Case Study: Train to Adopt
• Petfinder piloted Train to Adopt program with
  the Animal Rescue Site
• Tremendous success: 98% adoptability
  improvement
• Brought findings and value prop to Petco
• 7 stores now piloting it
• More than 1,000 dogs will receive training
  from the shelters selected in 2012
Step 3: Do the research
   Brands & Non-Profits respond to metrics

Know:
How can the cause be impactful for them?
  Think in terms of numbers – views, clicks…
  Think in terms of content – stories, video…
  Think in terms of the community members –
  influencers, advocates…
  What is the cost for them to participate?
Step 4: Pitch it!
            Highlight the value- add
Know:
• How it aligns with their brand or mission
• What kind of results they can expect
• What the benefit of involvement is
• What their cost and contribution needs to be
Step 5: Collaborate!
            Bringing the program to life

You have identified:
• The goal
• The call-to-action
• The partnership tactics and timing
• The benefit for your community
• Making a difference with real-time communication
Service Dog Awareness
Shameless Self Promotion
             Crazy About Pets!

           Looking for influencers!
   #DearPetco activating for cause and fun
      National Adoption Weekend and
    Woof Wednesday with Natural Balance
Breeds in Need, Food Drive and Tree of Hope
           for the Petco Foundation!

Contenu connexe

Tendances

BlogWell Chicago Social Media Case Study: Moen, presented by Ginny Long
BlogWell Chicago Social Media Case Study: Moen, presented by Ginny LongBlogWell Chicago Social Media Case Study: Moen, presented by Ginny Long
BlogWell Chicago Social Media Case Study: Moen, presented by Ginny LongSocialMedia.org
 
Effective marketing to grow your law practice updated
Effective marketing to grow your law practice updatedEffective marketing to grow your law practice updated
Effective marketing to grow your law practice updatedLarry Bodine
 
Saving More Lives: Social Media Breakthrough Strategies
Saving More Lives: Social Media Breakthrough StrategiesSaving More Lives: Social Media Breakthrough Strategies
Saving More Lives: Social Media Breakthrough StrategiesBarkWorld Expo
 
Corporate social media review draft
Corporate social media review draftCorporate social media review draft
Corporate social media review draftandrewtwist90
 
Corporate social media review test2
Corporate social media review test2Corporate social media review test2
Corporate social media review test2andrewtwist90
 
Top Nonprofits on Facebook & What They Are Doing
Top Nonprofits on Facebook & What They Are Doing Top Nonprofits on Facebook & What They Are Doing
Top Nonprofits on Facebook & What They Are Doing Sallie Burnett
 
Managing feedback in social media v.1
Managing feedback in social media v.1Managing feedback in social media v.1
Managing feedback in social media v.1Vince Carr
 
Managing feedback in social media v.1
Managing feedback in social media v.1Managing feedback in social media v.1
Managing feedback in social media v.1Vince Carr
 
Global Travelers - Christian Sullivan
Global Travelers - Christian Sullivan Global Travelers - Christian Sullivan
Global Travelers - Christian Sullivan TBEX
 
Why do you need social media marketing?
Why do you need social media marketing?Why do you need social media marketing?
Why do you need social media marketing?withStartups
 
Social Media Marketing - Viral Video Success Stories
Social Media Marketing - Viral Video Success StoriesSocial Media Marketing - Viral Video Success Stories
Social Media Marketing - Viral Video Success StoriesDavid Alpern
 
Social Media Advertising | Junior League Bakersfield
Social Media Advertising | Junior League BakersfieldSocial Media Advertising | Junior League Bakersfield
Social Media Advertising | Junior League BakersfieldKerry Rego
 
Sustainability Social Media Strategy for the Forest Products Industry
Sustainability Social Media Strategy for the Forest Products IndustrySustainability Social Media Strategy for the Forest Products Industry
Sustainability Social Media Strategy for the Forest Products IndustryDenzil Ford, Ph.D.
 
Tweeting like a millennial – tips for creating content that resonates | Conte...
Tweeting like a millennial – tips for creating content that resonates | Conte...Tweeting like a millennial – tips for creating content that resonates | Conte...
Tweeting like a millennial – tips for creating content that resonates | Conte...CharityComms
 
Pepsi Social Media Strategy
Pepsi Social Media StrategyPepsi Social Media Strategy
Pepsi Social Media StrategyMichele Harman
 

Tendances (20)

BlogWell Chicago Social Media Case Study: Moen, presented by Ginny Long
BlogWell Chicago Social Media Case Study: Moen, presented by Ginny LongBlogWell Chicago Social Media Case Study: Moen, presented by Ginny Long
BlogWell Chicago Social Media Case Study: Moen, presented by Ginny Long
 
Effective marketing to grow your law practice updated
Effective marketing to grow your law practice updatedEffective marketing to grow your law practice updated
Effective marketing to grow your law practice updated
 
JM Webinar: Better Marketing for a Better World: An Invitation
JM Webinar: Better Marketing for a Better World: An InvitationJM Webinar: Better Marketing for a Better World: An Invitation
JM Webinar: Better Marketing for a Better World: An Invitation
 
Point of view
Point of view Point of view
Point of view
 
Client Presentation
Client PresentationClient Presentation
Client Presentation
 
Introduction to Social Marketing
Introduction to Social Marketing Introduction to Social Marketing
Introduction to Social Marketing
 
Saving More Lives: Social Media Breakthrough Strategies
Saving More Lives: Social Media Breakthrough StrategiesSaving More Lives: Social Media Breakthrough Strategies
Saving More Lives: Social Media Breakthrough Strategies
 
Romanelli
RomanelliRomanelli
Romanelli
 
Corporate social media review draft
Corporate social media review draftCorporate social media review draft
Corporate social media review draft
 
Corporate social media review test2
Corporate social media review test2Corporate social media review test2
Corporate social media review test2
 
Top Nonprofits on Facebook & What They Are Doing
Top Nonprofits on Facebook & What They Are Doing Top Nonprofits on Facebook & What They Are Doing
Top Nonprofits on Facebook & What They Are Doing
 
Managing feedback in social media v.1
Managing feedback in social media v.1Managing feedback in social media v.1
Managing feedback in social media v.1
 
Managing feedback in social media v.1
Managing feedback in social media v.1Managing feedback in social media v.1
Managing feedback in social media v.1
 
Global Travelers - Christian Sullivan
Global Travelers - Christian Sullivan Global Travelers - Christian Sullivan
Global Travelers - Christian Sullivan
 
Why do you need social media marketing?
Why do you need social media marketing?Why do you need social media marketing?
Why do you need social media marketing?
 
Social Media Marketing - Viral Video Success Stories
Social Media Marketing - Viral Video Success StoriesSocial Media Marketing - Viral Video Success Stories
Social Media Marketing - Viral Video Success Stories
 
Social Media Advertising | Junior League Bakersfield
Social Media Advertising | Junior League BakersfieldSocial Media Advertising | Junior League Bakersfield
Social Media Advertising | Junior League Bakersfield
 
Sustainability Social Media Strategy for the Forest Products Industry
Sustainability Social Media Strategy for the Forest Products IndustrySustainability Social Media Strategy for the Forest Products Industry
Sustainability Social Media Strategy for the Forest Products Industry
 
Tweeting like a millennial – tips for creating content that resonates | Conte...
Tweeting like a millennial – tips for creating content that resonates | Conte...Tweeting like a millennial – tips for creating content that resonates | Conte...
Tweeting like a millennial – tips for creating content that resonates | Conte...
 
Pepsi Social Media Strategy
Pepsi Social Media StrategyPepsi Social Media Strategy
Pepsi Social Media Strategy
 

En vedette

Grammar book quarter 3+4
Grammar book quarter 3+4Grammar book quarter 3+4
Grammar book quarter 3+4Brian Sassi
 
Grammar book
Grammar book Grammar book
Grammar book ejkeeton
 
Noah's Ark (December Events)
Noah's Ark (December Events)Noah's Ark (December Events)
Noah's Ark (December Events)sarahrose90
 
Spanish 2 grammar concepts
Spanish 2 grammar conceptsSpanish 2 grammar concepts
Spanish 2 grammar conceptsdavidcyancey
 
Humanities presentation
Humanities presentationHumanities presentation
Humanities presentationSarawesome123
 
Irregular verbs in presente
Irregular verbs in presenteIrregular verbs in presente
Irregular verbs in presentebustosr
 

En vedette (8)

Grammar book quarter 3+4
Grammar book quarter 3+4Grammar book quarter 3+4
Grammar book quarter 3+4
 
Grammar book
Grammar bookGrammar book
Grammar book
 
Grammar book
Grammar book Grammar book
Grammar book
 
P15 tenerponerhacer
P15 tenerponerhacerP15 tenerponerhacer
P15 tenerponerhacer
 
Noah's Ark (December Events)
Noah's Ark (December Events)Noah's Ark (December Events)
Noah's Ark (December Events)
 
Spanish 2 grammar concepts
Spanish 2 grammar conceptsSpanish 2 grammar concepts
Spanish 2 grammar concepts
 
Humanities presentation
Humanities presentationHumanities presentation
Humanities presentation
 
Irregular verbs in presente
Irregular verbs in presenteIrregular verbs in presente
Irregular verbs in presente
 

Similaire à Barkworld presentation activating community

PMA Del Monte, USAWeekend, Whrrl Case Study 4.7.11
PMA  Del Monte, USAWeekend, Whrrl Case Study 4.7.11PMA  Del Monte, USAWeekend, Whrrl Case Study 4.7.11
PMA Del Monte, USAWeekend, Whrrl Case Study 4.7.11dougchavez
 
Paid and Organic Sittin’ in a Tree, K-I-S-S-I-N-G
Paid and Organic Sittin’ in a Tree, K-I-S-S-I-N-GPaid and Organic Sittin’ in a Tree, K-I-S-S-I-N-G
Paid and Organic Sittin’ in a Tree, K-I-S-S-I-N-GFalcon.io
 
Cause Marketing Basics
Cause Marketing BasicsCause Marketing Basics
Cause Marketing Basicsventureneer
 
Building Partnerships That Work: Nonprofit and Community Outreach
Building Partnerships That Work: Nonprofit and Community OutreachBuilding Partnerships That Work: Nonprofit and Community Outreach
Building Partnerships That Work: Nonprofit and Community OutreachKristin Messerli
 
Creating & executing a social plan
Creating & executing a social planCreating & executing a social plan
Creating & executing a social plan451 Marketing
 
How Gov’t Agencies Can Build Audience and Increase Engagement
How Gov’t Agencies Can Build Audience and Increase EngagementHow Gov’t Agencies Can Build Audience and Increase Engagement
How Gov’t Agencies Can Build Audience and Increase EngagementLauren Modeen
 
How to Launch an Enterprise-Wide Content Strategy
How to Launch an Enterprise-Wide Content StrategyHow to Launch an Enterprise-Wide Content Strategy
How to Launch an Enterprise-Wide Content StrategyCision
 
How to Launch an Enterprise-Wide Content Strategy
How to Launch an Enterprise-Wide Content StrategyHow to Launch an Enterprise-Wide Content Strategy
How to Launch an Enterprise-Wide Content StrategyMarissa Jambrone
 
Developing a social media strategy 6 28 12 (francis)
Developing a social media strategy 6 28 12 (francis)Developing a social media strategy 6 28 12 (francis)
Developing a social media strategy 6 28 12 (francis)451 Marketing
 
Digitalsurgeons Social Media Seminar C C A T
Digitalsurgeons  Social  Media  Seminar C C A TDigitalsurgeons  Social  Media  Seminar C C A T
Digitalsurgeons Social Media Seminar C C A TDigital Surgeons
 
Social Media Book Club March: Wikibrands Webinar
Social Media Book Club March: Wikibrands WebinarSocial Media Book Club March: Wikibrands Webinar
Social Media Book Club March: Wikibrands WebinarSocial Media Club
 
4Ps of Social Marketing July 2012
4Ps of Social Marketing July 20124Ps of Social Marketing July 2012
4Ps of Social Marketing July 2012Jonathan Milne
 
How Startups Can Leverage the Power of Social Media
How Startups Can Leverage the Power of Social MediaHow Startups Can Leverage the Power of Social Media
How Startups Can Leverage the Power of Social MediaJennifer Sheahan
 
How Startups Can Leverage the Power of Social Media
How Startups Can Leverage the Power of Social MediaHow Startups Can Leverage the Power of Social Media
How Startups Can Leverage the Power of Social MediaJennifer Sheahan
 
Scaling Social Media Across the Enterprise
Scaling Social Media Across the EnterpriseScaling Social Media Across the Enterprise
Scaling Social Media Across the EnterpriseJordan Viator Slabaugh
 
Developing a Social Media Strategy Workshop 2.16.12
Developing a Social Media Strategy Workshop 2.16.12Developing a Social Media Strategy Workshop 2.16.12
Developing a Social Media Strategy Workshop 2.16.12451 Marketing
 
Understand Your Customers' Social Behaviors
Understand Your Customers' Social BehaviorsUnderstand Your Customers' Social Behaviors
Understand Your Customers' Social BehaviorsCharlene Li
 

Similaire à Barkworld presentation activating community (20)

PMA Del Monte, USAWeekend, Whrrl Case Study 4.7.11
PMA  Del Monte, USAWeekend, Whrrl Case Study 4.7.11PMA  Del Monte, USAWeekend, Whrrl Case Study 4.7.11
PMA Del Monte, USAWeekend, Whrrl Case Study 4.7.11
 
Building a digital media plan
Building a digital media planBuilding a digital media plan
Building a digital media plan
 
Paid and Organic Sittin’ in a Tree, K-I-S-S-I-N-G
Paid and Organic Sittin’ in a Tree, K-I-S-S-I-N-GPaid and Organic Sittin’ in a Tree, K-I-S-S-I-N-G
Paid and Organic Sittin’ in a Tree, K-I-S-S-I-N-G
 
Habit as a Strategy
Habit as a StrategyHabit as a Strategy
Habit as a Strategy
 
Cause Marketing Basics
Cause Marketing BasicsCause Marketing Basics
Cause Marketing Basics
 
Building Partnerships That Work: Nonprofit and Community Outreach
Building Partnerships That Work: Nonprofit and Community OutreachBuilding Partnerships That Work: Nonprofit and Community Outreach
Building Partnerships That Work: Nonprofit and Community Outreach
 
Creating & executing a social plan
Creating & executing a social planCreating & executing a social plan
Creating & executing a social plan
 
How Gov’t Agencies Can Build Audience and Increase Engagement
How Gov’t Agencies Can Build Audience and Increase EngagementHow Gov’t Agencies Can Build Audience and Increase Engagement
How Gov’t Agencies Can Build Audience and Increase Engagement
 
How to Launch an Enterprise-Wide Content Strategy
How to Launch an Enterprise-Wide Content StrategyHow to Launch an Enterprise-Wide Content Strategy
How to Launch an Enterprise-Wide Content Strategy
 
How to Launch an Enterprise-Wide Content Strategy
How to Launch an Enterprise-Wide Content StrategyHow to Launch an Enterprise-Wide Content Strategy
How to Launch an Enterprise-Wide Content Strategy
 
Developing a social media strategy 6 28 12 (francis)
Developing a social media strategy 6 28 12 (francis)Developing a social media strategy 6 28 12 (francis)
Developing a social media strategy 6 28 12 (francis)
 
Digitalsurgeons Social Media Seminar C C A T
Digitalsurgeons  Social  Media  Seminar C C A TDigitalsurgeons  Social  Media  Seminar C C A T
Digitalsurgeons Social Media Seminar C C A T
 
Influencer marketing!
Influencer marketing!Influencer marketing!
Influencer marketing!
 
Social Media Book Club March: Wikibrands Webinar
Social Media Book Club March: Wikibrands WebinarSocial Media Book Club March: Wikibrands Webinar
Social Media Book Club March: Wikibrands Webinar
 
4Ps of Social Marketing July 2012
4Ps of Social Marketing July 20124Ps of Social Marketing July 2012
4Ps of Social Marketing July 2012
 
How Startups Can Leverage the Power of Social Media
How Startups Can Leverage the Power of Social MediaHow Startups Can Leverage the Power of Social Media
How Startups Can Leverage the Power of Social Media
 
How Startups Can Leverage the Power of Social Media
How Startups Can Leverage the Power of Social MediaHow Startups Can Leverage the Power of Social Media
How Startups Can Leverage the Power of Social Media
 
Scaling Social Media Across the Enterprise
Scaling Social Media Across the EnterpriseScaling Social Media Across the Enterprise
Scaling Social Media Across the Enterprise
 
Developing a Social Media Strategy Workshop 2.16.12
Developing a Social Media Strategy Workshop 2.16.12Developing a Social Media Strategy Workshop 2.16.12
Developing a Social Media Strategy Workshop 2.16.12
 
Understand Your Customers' Social Behaviors
Understand Your Customers' Social BehaviorsUnderstand Your Customers' Social Behaviors
Understand Your Customers' Social Behaviors
 

Barkworld presentation activating community

  • 1. Helping pets in need while activating Community Director of Social Media, Kat Smith
  • 2. Cause Marketing: the biz case • 47% of consumers have bought a brand at least monthly that supports a cause, representing a 47% increase from 2010 • 39 percent increase in “would recommend” cause- related brands • 34 percent increase in “would promote” cause-related brands • 9 percent increase in “would switch” brands if a similar brand supported a good cause http://www.causemarketingforum.com/site/c.bkLUKcOTLkK4E/b.6448131/k.262B/Statistics_Every_Cause_Marketer_Should_Know.htm
  • 3. Why you’re influence is critical… • 61% of U.S. online consumers have made a purchase based on recommendations from a blog. • 77% of Internet users read blogs. • Consumers who research across online, offline, & mobile spend 18-36% more than those who don't. 2011 Cone/Echo Global CR Study
  • 4. Who has cause with community activation down? Susan G. Komen Foundation
  • 5. How cause activates a community Inspires people to take action 1. A finite goal is established 2. That goal is tied with action for people to take 3. Their individual action is linked to an impact they can share with their community 4. That impact is linked to making a difference 5. The community rallies: difference made
  • 6. Step 1: Activate with a brand Identify programs, missions and philosophies Did you know Petco’s Think Adoption First… • Discounts and rewards people who adopt? • Supports rescues in-store and in communities? • Holds National Adoption Weekends each month?
  • 8. Step 2: Align with your passion Communities respond to authenticity Know:  What cause gets you going?  Who the key players are involved in that cause?  What will make a difference for that cause?
  • 9. Case Study: Train to Adopt • Petfinder piloted Train to Adopt program with the Animal Rescue Site • Tremendous success: 98% adoptability improvement • Brought findings and value prop to Petco • 7 stores now piloting it • More than 1,000 dogs will receive training from the shelters selected in 2012
  • 10. Step 3: Do the research Brands & Non-Profits respond to metrics Know: How can the cause be impactful for them? Think in terms of numbers – views, clicks… Think in terms of content – stories, video… Think in terms of the community members – influencers, advocates… What is the cost for them to participate?
  • 11. Step 4: Pitch it! Highlight the value- add Know: • How it aligns with their brand or mission • What kind of results they can expect • What the benefit of involvement is • What their cost and contribution needs to be
  • 12. Step 5: Collaborate! Bringing the program to life You have identified: • The goal • The call-to-action • The partnership tactics and timing • The benefit for your community • Making a difference with real-time communication
  • 14. Shameless Self Promotion Crazy About Pets! Looking for influencers! #DearPetco activating for cause and fun National Adoption Weekend and Woof Wednesday with Natural Balance Breeds in Need, Food Drive and Tree of Hope for the Petco Foundation!

Notes de l'éditeur

  1. From NFL – who would have thought this is a difference maker for the NFL? Why would they choose to activate their sports and male dominated community around breast cancer screening awareness? What is it’s effectiveness? Who really benefits and why is it a win for Komen?NFL gets women over 40 affluent audience watchingMen buy the auctioned itemsStories of NFL players touched by cause share and change perceptionsUnderscores Komen awareness and goal to have mainstream awareness of the causeBoiling the sea through individual activation
  2. Create visual
  3. How do you get this information from companies? For instance
  4. Let’s see a demo of the kind of training that happens in the Train to Adopt program: Intro Lina
  5. You guys really do have so much influence in spreading messages, so use that power to make good things happen.
  6. You guys really do have so much influence in spreading messages, so use that power to make good things happen.
  7. When we work with partners like Natural Balance and with Causes like Service Dog Awareness we make sure we are all on the same page. This means sharing our Editorial Calendar – what posts and when, with what handles or hashtags, when we’re posting things like videos, what day we’re emailing and blogging, identifying influencers who can participate in things like Live Chats and satellite media tours and monitoring our communitys’ respective responses in order to
  8. You guys really do have so much influence in spreading messages, so use that power to make good things happen.