This document discusses the future of conversational interfaces and outlines several potential applications and outcomes. It begins with a brief history of messaging interfaces for children and the realization that messaging is an intuitive platform. It then lists several potential areas where conversational interfaces could be applied, including enterprise automation, gaming, marketing automation, digital companions, and more. It raises questions about how this technology might impact users, companies, and designers in the future. In closing, it thanks the audience and invites questions.

1. DESIGNING
CONVERSATIONAL
INTERFACES
Alper Cugun
@alper
ConvBook.com

3. A BRIEF HISTORY

11. OUTCOMES
• Dutch kids all message
• Kids immediately understand a
messaging interface
• Kids will read messages (nothing else)
• Our game is not a game (but it is fun)
• Nobody understands why it works

12. CAMBRIAN
EXPLOSION

14. HAMMER / NAIL
MESSAGING
IS THE NEW
APP PLATFORM

16. ENTERPRISE
AUTOMATION

22. CONVERSATIONAL
COMMERCE

27. GAMING

29. MARKETING
AUTOMATION

31. CHATFUEL

32. DIGITAL
COMPANIONS

36. TOOLS

44. SOME FUTURES

49. USERS?

52. CONVERSATIONS AMONG
HUMAN BEINGS SOUND
HUMAN. THEY ARE
CONDUCTED IN A HUMAN
VOICE. — CLUETRAIN
MANIFESTO
“

54. COMPANIES?

55. UI FOR AI

59. DESIGNERS?

60. NEXT TECH
• IoT
• AR
• VR
• Biotech
• Blockchain
• Robotics

67. THANKS
QUESTIONS?
Alper Cugun
@alper
ConvBook.com