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Experteninterview mit Ralf Mania: Teams Enterprise Voice

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Experteninterview mit Ralf Mania: Teams Enterprise Voice

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Experteninterview mit Ralf Mania: Teams Enterprise Voice

  1. 1. Thomas Maier Office 365 Akademie
  2. 2. Office 365 Akademie Office 365 Akademie Experteninterview Teams Enterprise Voice Thomas Maier
  3. 3. Office 365 Akademie Ralf Mania ist Cloud Architect mit dem Schwerpunkt Teams bei der Glück & Kanja Consulting AG ralf.mania@glueckkanja.com Xing & LinkedIn: Ralf Mania Twitter: @Ralf_Mania TUG: https://www.glueckkanja.com/de/unternehmen/teams-users-group/ www.glueckkanja.com/de/ Ralf Mania
  4. 4. #FORGETHYBRID
  5. 5. » Use Teams as your primary tool for communication and collaboration » Move your projects » Use Teams in all your day to day work » Focus Discussion with Teams and Channels » Meetings » Have Meetings, use Video » Record your Teams Meetings » Communication » Use Teams also for your daily Voice & Video Calls » Consider End of Life for Skype for Business Online ( July 31, 2021) OFFICE 365 AKADEMIE - TEAMS THE HUB FOR TEAMWORK Persistent 1:1 & Group Chat Powerful Online Meetings Enterprise Calling & Voice Built-in Office 365 Apps
  6. 6. » Teams does more than just make simple PSTN calls » Call Routing » Call queues & Auto Attendants » Delegation / Shared line appearance » Reverse Number Lookup » VoiceMail » Connect Carrier PSTN via Phone System » Direct Routing and Calling Plans » Calling Plans in 12 different countries » Direct Routing for all others » Forget Hybrid » Optimize your path of coexistence to teams » Targeting your goal “Teams Only Mode” OFFICE 365 AKADEMIE - MIGRATE YOUR PBX
  7. 7. OFFICE 365 AKADEMIE – TEAMS ENTERPRISE VOICE Teams Devices » Collaboration Bar » Online - Meeting- and Collaboration Rooms » Android OS » Microsoft Teams App » Yealink, Polycom, Audiocodes » Use Cases » Abgrenzung zu Microsoft Teams Rooms (MTR) » Home Office & Huddle Spaces » https://www.glueckkanja.com/blog/collaboration/futureworkplace/teams/2020/06/yealink-vc210-product-review/
  8. 8. OFFICE 365 AKADEMIE – TEAMS ENTERPRISE VOICE Teams Devices » Collaboration Bar » Teams Displays » All-in-one personal devices » Featuring an ambient touchscreen » Hands-free experiences » Supports Chat, Meetings, Calls, Calendar and Files » Powered by Cortana
  9. 9. OFFICE 365 AKADEMIE – TEAMS ENTERPRISE VOICE Teams Devices » Collaboration Bar » Teams Displays » Automatic FW Updates for Microsoft Teams Phones » Management & Updates via Teams Admin Center » https://www.microsoft.com/en-gb/microsoft-365/roadmap?filters=&searchterms=63775
  10. 10. ENTERPRISE VOICE MIGRATION A little background and how we are successful in the deployments
  11. 11. OFFICE 365 AKADEMIE - DIRECT ROUTING TOPOLOGY Phone System Internet PSTN Session Border Controller Direct Routing https://aka.ms/TeamsAcademy » Key-Element: Session Border Controller » Recommend to place the SBC at the front » Routing logic is anchored on the SBC » Option for Directory-based lookups
  12. 12. OFFICE 365 AKADEMIE – TEAMS VOICE MIGRATION •Legacy PBX System •Skype for Business Server (OnPrem, CCE/OPCH) •Adopt Call Scenarios (Use Cases) Consider the source of the migration •Migrate legacy Trunks •Centralize your Trunks Direct Routing: Placement of the Session Border Controller (Topology) •Number Porting •No legacy devices Calling Plans: Consider for branches •Test and document defined Call Scenarios •Define Device Catalog •Teams User Enablement •User Adoption & Hyper Care Preparing for cutover
  13. 13. Ralf Mania Cloud Architect Schwerpunkt: Microsoft Teams ralf.mania@glueckkanja.com Xing & LinkedIn: Ralf Mania Twitter: @Ralf_Mania TUG: https://www.glueckkanja.com/de/unternehmen/teams-users-group/

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