1) The document discusses 8 steps for businesses to succeed in a post Web 2.0 world by adapting to the networked nature of the internet.
2) It argues that businesses need to shift from control to chaos and embrace unpredictability through iteration. They also need to shift from convention to instinct.
3) Additionally, businesses need to shift from rigid documentation and processes to more fluid collaboration and flow. They also need to shift from fear of competition to embracing critics.
26. Adapting to chaos: we’re naturals
“They walk fast and they walk
adroitly. They give and they
take, at once aggressive and
accomodating. With the subtlest
of motions they signal their
intention to one another.”
William Whyte, City (1969)
41. What is Flow?
Flow is the mental state of operation in which the person is fully immersed in
what he or she is doing, characterized by a feeling of energized focus, full
involvement, and success in the process of the activity.
Flow, is also another name for "flux" in physics, which is the rate at which
something travels through a given cross section
52. “Make it OK for people to challenge an idea or
two, the good ideas can withstand it and the
weaker ideas fall away and make room for
something [better].”
-Brad Bird, Writer/Director of the Incredibles