Estratégia de Resposta a Crises Baseada em Tecnologia Livre e Agilidade Em situações de crise como o Ebola na África e a destruição do Haiti, a tecnologia muitas vezes tem um papel importante na contenção ou contingência da crise. Nesse bate-papo, o objetivo é apresentar como alguns projetos de software livre foram usados para salvar vidas de crianças, famílias e populações inteiras em situação de emergência. No contexto desses projetos, vou adicionar e explicar a importância da agilidade para que esses projetos sejam adaptados e rapidamente disponibilizados para a resolução de questões das crises. Incentivamos que esse tipo de estratégia seja adotado por governos para garantir o bem-estar da população.

1. ESTRATÉGIA DE RESPOSTA A CRISES
BASEADA EM TECNOLOGIA LIVRE E
AGILIDADE
Latinoware 2014
Dra. Claudia Melo

2. § Diretora de Tecnologia,
ThoughtWorks América Latina.
§ Ph.D. em Ciência da
Computação, IME-USP.
§ Pesquisadora associada ao IME-USP.
§ 15 anos em desenvolvimento de
software e 10 anos em ensino.
§ Ativista.
2
CLAUDIA MELO

3. FICTION

5. REALITY

6. Typhoon Haiyan, Philippines, 2013. Killed more than 6,300.

7. Crisis: a time of intense difficulty, trouble, or
danger.
Emergency: a serious, unexpected, and often
dangerous situation requiring immediate action.
- Oxford Dictionary
Urgency: consider the threat of or actual increase
and degree of increase in mortality, morbidity, or
global acute malnutrition […]
Scale: consider the number and health status of
people affected, proportion of population affected
or displaced […]
- World Health Organization

8. CRISIS RESPONSE &
TECHNOLOGY

9. UGANDA (2013)
■ Refugees escaping border violence in the Democratic
Republic of Congo

10. Separated, they risk human
trafficking, abuse, starvation,
and illness.

11. NYAKABANDE TRANSIT CENTER

12. RAPIDFTR: RAPID FAMILY TRACING AND REUNIFICATION

13. REMEMBER THE CONSTRAINTS

15. 63
children

16. PHILIPPINES (2013)
Typhoon Haiyan

18. 2
days
PREPARATION

19. OPEN INNOVATION
Source: http://unicefstories.org/2013/08/14/open-source-mobi-station-research-colla
boration/

20. “These children and their needs
would have remained invisible
without RapidFTR.”
70
children
Read more: http://www.thoughtworks.com/pt/insights/blog/innovations-emergencies-deploying-rapidftr-philippines

21. DEPLOYING RAPIDFTR MEANS THINKING HOLISTICALLY
§ logistical and
infrastructure problems of
working in disaster and
crisis zones.
§ bring in everything that
would allow the
technology to be used.
§ training volunteers to use
the mobile app.
§ cultural sensitivity in
speaking with refugees
and specifically child
refugees.
§ aid organization
bureaucracies.

22. HAITI (2010 E 2013)
Earthquake

24. Higher levels of service and patient care with
A new Electronic Medical Records System (EMR)

25. EXPERIENCE DESIGN FOR THE HAITIANS

26. 26
8700
Registered patients (May/2014)
30,000
Total patients
100
Users
3 million
Patients by 2016

27. EBOLA (2014)
Liberia, Sierra Leone and Guinea.

28. Source: USG RESPONSE TO EBOLA OUTBREAK IN WEST AFRICA
Last Updated 10/01/14

29. USHAHIDI: ACTIVIST MAPPING
▫ The combination of social activism, citizen journalism
and geospatial information. ▫ Ushahidi enable local observers to: ▫ submit reports using their mobile phones or the
internet; ▫ while simultaneously creating a temporal and
geospatial archive of events.

31. LEARNING
OUTCOMES
31

32. A true 'black swan' - an
event that is impossible
to imagine because
we've known nothing
like it in the past - is
extremely rare.
- Elisabeth Paté-Cornell (2012)
Source: http://news.stanford.edu/news/2012/november/black-swan-risk-111612.html

33. Uganda
2011
Ebola case in the countryside
Under control

34. GOVERNMENTS NEED A MORE
ROBUST TECHNOLOGY-BASED
RESPONSE STRATEGY

35. OPEN MEANS SAVE AND PROTECT LIVES
INTEROPERABILITY &
SECURITY
COLLABORATION &
VOLUNTEERING
RAPID RESPONSE &
COST SAVING
QUALITY & CONTINUOUS
IMPROVEMENT

36. AGILITY: EMBRACE CONSTRAINTS, EVOLVE, DELIVER
36
CODE
BUILD
TEST
DEPLOY
OPERATE
MONITOR
PLAN
RELEASE

37. CONTINUOUS DESIGN
Source: http://designthinking.ideo.com/?p=49

40. “Work on problems that matter. The
sick and the poor aren’t waiting for
Fitbit.” — Rushika Fernandopulle
Source: http://senseable.mit.edu/trashtrack Source: http://solidcon.com/solid2014/public/schedule/detail/33265

41. OBRIGADA
Claudia Melo
@claudia_melo
cmelo@thoughtworks.com
L e i a mais em:
http://www.thoughtworks.com/pt/insights