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Connectivity Infrastructure Hybrid Cloud &
ThousandEyes End to End Visibility
Whether it's customer or internal facing applications.
Whether it's your workforce.
Whether it's your SD-WAN, secure edge, or SASE infrastructure.
We enable you to see across all of these critical areas to understand experience.
Resell Motion – regular margin opportunity
Business Outcome to Test Regime Mapping – Consultative opportunity. Process of taking a customer’s use case and mapping it to a set of tests. We call the set of tests a ‘test regime’. Partner needs to have architectural knowledge of the app’s functional components and an understanding of the customer’s infrastructure. This process then marries the two...
Installation – margin opportunity reselling the hardware on which enterprise agents are installed, plus services to install. EndPoint: services $ opportunity to execute the rollout of the EndPoint software
Integration - This is potentially the biggest opportunity. Consultative. Enterprise customers will need to integrate ThousandEyes alerts into their ITSM etc. Possibilities range from the simple (configure ThousandEyes built-in integrations) to the complex (full workflow integration, development of custom webhook functionality, alert data enrichment via API calls etc).
Tuning – consultative opportunity, ongoing. A customer’s needs change, their environment changes, as such their ThousandEyes installation needs to grow / morph with the business.
MSP – (subj to approval) offer as standalone or embedded service, full gamut of options available.
In the last part we’ll touch couple of slides around resources & tools.
These slide deck shows just a couple of links where you can find different resources around partner enablement and channel collateral.
We have Black Belt for partners, however internal employees can jump on this train as well.
SalesConnect is a huge resource for partners to go and learn themselves around the ThousandEyes.
And SharePoint ThousandEyes Channel Hub is internal only, so partners don’t have access to it, but is heavily used by our internal team. You might find something useful there as well, like the Org chart mentioned before.
Another great tool developed by channel SE’s is The Domain Search tool, which is leveraged by partners and across whole cisco organization.
You can use it to discover how cloud-dependant a certain prospect is. Simply input the main domain and hit Find me services they use!
Shows you which SaaS servies they use and where they run tem. To help the partners start the conversation with the customer we have also added the “readymade sales messages” that you see at the bottom of the screen (the green buttons).
Currently we are trending at 186 unique invocations per day!