This document discusses SD-WAN adoption and challenges, and how ThousandEyes internet and cloud intelligence can help address those challenges. It begins with an introduction to ThousandEyes and an overview of the SD-WAN market context and drivers of adoption. It then covers some of the key challenges of SD-WAN adoption around connectivity, management, and ISP selection. The presentation demonstrates how ThousandEyes can provide visibility into the internet underlay and help with fault isolation. It concludes with best practices for SD-WAN visibility using ThousandEyes' solutions.

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
Adopting SD-WAN with Confidence:
How to Assure & Troubleshoot Internet-based WANs

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Featured speakers
Ian Waters
Senior Director, EMEA Marketing
Jack Riach
Senior Solutions Engineer

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
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Copyright ©2020 ThousandEyes, Inc. All Rights Reserved.
Agenda
• ThousandEyes
introduction
• SD-WAN adoption
• SD-WAN challenges
• Demo
• Q&A
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5. Locations
2010 Founded
We empower companies with Internet and
cloud intelligence enabling them to deliver
superior digital experiences.
9 of the 10
Top US Banks
20 of the 25
Top SaaS
Companies
8 of the 10
Top Global Software
Companies
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7 of the 10
Top Cloud Companies
© 1992–2021 Cisco Systems, Inc. All rights reserved.
North America
EMEA
APAC
2020
Acquired
by Cisco

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
ThousandEyes Internet and cloud intelligence
Customer
Digital Experience
Employee
Digital Experience
Modern WAN
Internet Insights
Dashboards Visualizations Reports & Alerts APIs & Integrations
200+ Cities Around the World
Cloud
Vantage Points
ISP | Broadband | Cloud Provider
End-user
Vantage Points
End-User Laptops and Desktops
Apple | Microsoft
Enterprise
Vantage Points
Enterprise Data Centers, Branch Offices & VPCs
Cisco | Docker | JNPR | Linux | MSFT | VMW

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
SD-WAN market context
Hybrid workers
57%
Of workers expect to be
in the office 10 days a
month or less
Modern app
architectures
35%
Increase in spending
in public cloud
during 2021
SD-WAN adoption WAN evolution
34.5%
Global market CAGR
to $8.4BN from
2020 to 2025
58%
Of sites globally still
reported to have some
MPLS connectivity

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
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SD-WAN adoption drivers
Boosting bandwidth
without breaking the
bank.
Supporting end user
experience – adoption of
SaaS and cloud-based
applications.
Network agility –
centralized control for
policy & changes plus
speed of response.

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
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SD-WAN adoption challenges
Connectivity to public
cloud providers and
broader infrastructure
requirements
Management – end-to-end
ownership of service
delivery and SLAs
ISP selection,
underlay provision and
visibility

10. Gateway
SSO
SaaS
Public Cloud
Private / Managed
DC
Network edge
Direct Internet Access
Difficult to manage complex digital supply chain
Public Internet
SD-WAN ISP 1
SD-WAN ISP 2
Public Internet
End of Tunnel
MPLS
SWG

11. Gateway
SSO
SaaS
Public Cloud
Private / Managed
DC
Network edge
Direct Internet Access
Difficult to manage complex digital supply chain
Public Internet
SD-WAN ISP 1
SD-WAN ISP 2
Public Internet
End of Tunnel
MPLS
Is it the
local ISP?
SWG
Is it the
transit ISP?
Is it the cloud
provider?
Is it the
SWG?
Is it the
SSO? Is it the
app?
Is it the
Internet?
Is it the
MPLS?

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
SD-WAN solutions have a visibility gap
Type of Visibility
SD-WAN
Visibility?
Latency over VPN tunnels Yes
Latency from branch to SaaS Yes
Latency over MPLS Yes
Where in Internet things are breaking No
Hop by hop metrics of Internet underlay No
Detailed visibility from app down to path
visuals, etc.
No
Internet routing issues No

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
Five requirements for SD-WAN visibility
1. In-depth Internet visibility
– SD-WAN exposes companies to Internet unpredictability
2. Ability to drill into the network underlay
– Per ISP, per node, per link
3. App-aware network visibility – SaaS, Cloud & On-prem
– Ability to easily correlate between app performance and network level
4. Expanded view of user experience dependencies
– Internet break-out, MPLS, SWGs, home working environments
5. Easy and quick fault isolation
– Proactive, automated, collaborative, correlated, real-time & historical
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14. Demo

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
Best practices for SD-WAN visibility
Branch
Readiness
Rollout &
Remediation
De-Risking
Operations
Extended
Use-Cases
• Evaluate underlay
• Set success KPIs
• Baseline
performance
• POCs
• Site Evaluation
• ISP Selection
• Identify deployment
and provider issues
• Optimize
configuration
• Dashboards for ROI
• Before/After Metrics
• Set SLAs for key
SaaS and DC Apps
• Identify internet
underlay issues
• Verify routing policy
implementation
• Verify performance
• Visual feedback
• Cloud Proxy and
SWG for branch DIA
• DC to Cloud Direct
Connect (Azure
Express, AWS Direct
VPC, etc.)
• Legacy WAN (MPLS)
baseline/comparison
velocloud
PLAN BUILD RUN

16. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
Expand visibility for actionable insights networkwide
Catalyst 8300/8200
Series Edge Platforms
Integrated Services
Routers (ISR) 4000 Series
Lower mean time to
identification of issues
Gain evidence and eliminate
wasteful finger pointing
Improve application performance
with expanded visibility
Cisco Catalyst, ISR, Nexus
Nexus 9500/9300
Data Center Switching
Catalyst 9300/9400
Switching
+
New
New
New
Q3CY21 Q3CY21 Q3CY21
Available now

17. ThousandEyes embedded agent – Cisco SD-WAN routers
• ThousandEyes agent packaged with Catalyst 8300/8200
and ISR 4000
• Catalyst 8200 and ISR 4K requires 8GB RAM and 8GB flash storage
• Update existing routers to IOS-XE 17.6.1 (Q3)
• Use vManage 20.6 for agent management, at scale
• Activate and leverage agents via separate ThousandEyes
subscription, including DNAC Advantage & Premier
vManage
SD-WAN
ThousandEyes
Agent

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© 1992–2021 Cisco Systems, Inc. All rights reserved.
More resources
Check out the SD-WAN eBook
https://www.thousandeyes.com/resources/opp
ortunities-challenges-solutions-sdwan-ebook
ThousandEyes + Cisco SD-WAN
https://www.thousandeyes.com/solutions/cisco-sdwan
BRKAPP-2223
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Sign up to the ThousandEyes blog and Internet Report
https://www.thousandeyes.com/blog/

19. Q&A