1. TINA ROYLE tjroyle@yahoo.com
2644 Coreopsis Drive www.linkedin.com/in/tjroyle
Okemos, MI 48864
(517) 505-0470
OBJECTIVE
To effectively use my business skills and experience in a challenging, rewarding work environment.
EDUCATION
Lansing Community College, Lansing, MI
Associates Degree in General Studies, May 2009
RELATED EMPLOYMENT EXPERIENCE
Kelly Services
State of Michigan, Dimondale, MI
Department of Treasury
Registration Division March 2015 – July 2015
Customer Service Specialist
• Updated business information for 163 Notice of Change or Discontinuance forms, using
Systems Applications and Products, with efficient attention to detail.
• Processed forms using Bridge, FileNet, and Siebel (CRM) business systems.
Kelly Services
State of Michigan, Lansing, MI
Michigan Gaming Control Board
Records Section Sept. 2012 – Nov. 2012
Departmental Technician
• Entered data of Michigan organizations into Charitable Gaming Information System.
• Indexed by linking documents to parent type into LISA system.
• Scanned documents into LiveLink system so employees could process work.
• Verified document quality using LISA.
• Updated charity information into Charitable Gaming Information System.
• Emailed and scanned documents to employees using DocSend.
• Provide customer service and support for State employees and Michigan organizations.
• Handled sensitive documents on a daily basis.
Kelly Services
State of Michigan, Lansing, MI
Department of Natural Resources
Administration Section Feb. 2011 – April 2011
Departmental Technician
• Organized and entered data in Storage Tank Information Database system.
• Printed and copied reports of daily receipts from Storage Tank Information Database
• Sorted, processed, and distributed mail.
• Audited State contractor expenses using professional invoices.
• Entered and verified payments and funding for State contracts, using Environmental
Response Network Information Exchange Database.

2. Michigan Financial Group, East Lansing, MI Dec. 2000 – June 2001
Financial Advisor Assistant
• Prepared annuity and life insurance letters for clients using Word.
• Contacted mutual funds companies to assess values for clients’ financial
needs.
• Confirmed client appointments, answered phones, and filed information.
• Maintained confidentially with clients’ financial information.
Manpower Temporary Services, Lansing, MI Sept.1995 – Dec.1996
Administrative Assistant
• Word processing of documents and memos using Word for different
offices.
• Processed claims forms for workman’s compensation at GM plant.
• Ordered supplies for staff of 15-20 people for different offices.
• Maintained staff calendars and scheduled appointments.
• Made travel arrangements for management and other staff members.
• Sorted and distributed incoming mail to departments.
• Provided customer service.
GTE Government Systems, Chantilly, VA Dec.1994 – July 1995
Administrative Assistant
• Created Excel spreadsheets for field employees who worked in at least 8
countries.
• Created and maintained charts of record keeping for employee billed
hours.
• Filed forms as needed.
PROFESSIONAL/SKILLS PROFILE
Technical: MS Word, Excel, Microsoft Windows XP, and Outlook.
VOLUNTEER EXPERIENCE
Okemos School District