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Tom Frederick
Practicing Toyota
Kata combats bad
habits of problem
solving and meets
the needs of adult
learners!
Did you know there is a
theory of adult learning?
It was developed by
Malcolm Knowles in
the 1980’s
Six Principles of Adult Learning
Need to know why
Experience based
Self-directed
Immediate relevance
Problem-centered
Intrinsic motivation
Adapted from Knowles
See
whereyou
arenow
Setyour
next
target
condition
Getthe
directionor
challenge
Movetowardyournexttarget
conditionbyexperimentingand
adjustingbasedonwhatyoulearn
1
2
3
4
The Improvement Kata
Adults
have a
need to
know
why
Learning takes time and
effort and we have a
limited amount of time
and energy
“this diet can
significantly reduce
your cholesterol”
“This is an evidence-
based method to
reduce patient falls”
• The first step of the
Improvement Kata gives us
the “why”.
• What strategic goals is this
improvement experiment
anchored to?
www.katatogrow.com
Get the
vision and
challenge
Experience Provides the
Basis for Decisions
Adults need to
connect
learning to
their current
experience
base
Since we all have
different bases, we
may come up with
different ideas to
achieve the same
target
This includes
our past
successes as
well as our
mistakes
Problem solvers
experiment
collaboratively using
ideas based on their
diverse experience sets.
www.katatogrow.com
Movetowardyournexttarget
conditionbyexperimentingand
adjustingbasedonwhatyou
learn
4
Immediate Relevance
I think I need to
learn how to use
a chainsaw…
Problem-Centered
Remember the scene from Apollo 13 when they discovered an oxygen problem
that could be disastrous?
The problem solvers set their
own targets, guided by the
challenge or vision, and
choose their own
experiments to try
www.katatogrow.com
Set your
next
target
condition
Self-Directed
Learning
from Brandon Hawkins, University of Mississippi Medical Center
Improvement kata epitomizes self-directed learning by
helping the learner to truly understand the current
situation and choose their own practical experiments to
overcome obstacles while moving toward the next target
www.katatogrow.com
Setyour
next
target
condition
Understand
thecurrent
condition
Movetowardyournexttarget
conditionbyexperimentingand
adjustingbasedonwhatyoulearn
2
3
4
Intrinsic Motivation
Improvement kata
is driven by the
learner’s own
desire to improve
their problem
solving thinking as
well as reach
targets they set.
www.katatogrow.com
Adult Learning Theory Meets Toyota Kata
Getthe
visionand
challenge
Setyour
next
target
condition
Understand
thecurrent
condition
Adult Learning Theory Meets Toyota Kata
Getthe
visionand
challenge
Identify
obstaclesand
causes
immediate
feedbackon
experiments
Setyour
next
target
condition
Learner
maintains
problem
ownership
Understand
thecurrent
condition
Adult Learning Theory Meets Toyota Kata
Setyour
next
target
condition
Identify
obstaclesand
causes
immediate
feedbackon
experiments
Getthe
visionand
challenge
Learner
maintains
problem
ownership
Understand
thecurrent
condition
Adult Learning Theory Meets Toyota Kata
Movetowardyournexttarget
conditionbyexperimentingand
adjustingbasedonwhatyoulearn
1
2
3
4
As Adults We Regress to Solving
Problems by Fire-Fighting…
Is that the
most
effective
way to
solve
problems?
Adults Tend to Jump to Solutions
Can You Read This Sentence?
24
When faced with a partial understanding,
our brains fill in the gaps, quickly,
unconsciously, and without informing
us—based on our experiences.
Adapted from Rother
See
whereyou
arenow
Setyour
next
target
condition
Getthe
directionor
challenge
Movetowardyournexttarget
conditionbyexperimentingand
adjustingbasedonwhatyoulearn
1
2
3
4
A Scientific Approach Can Be More Successful
A Scientific Approach Can Be More Successful
Two websites:
• Toyota Kata Website
• www.katatogrow.com

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Kata and Adult Learning Theory

Editor's Notes

  1. Need to Know learning takes time and effort so adults require a need to know why they need to learn something Experience (including mistakes!) provides a basis as a person matures he/she accumulates a growing reservoir of experience that becomes an increasing resource for learning, and a possible impediment. Self-Concept As a person matures his/her self concept moves from one of being a dependent personality toward one of being a self-directed human being. Adults want to be responsible for their learning decisions Readiness to Learn (Immediate Relevance) adults learn best when they need information to solve an immediate problem. As a person matures his/her readiness to learn becomes oriented increasingly to the developmental tasks of his/her social roles. Ex: learning to dance before your wedding or learning to use a special function in Excel so you can visualize data in a specific way for a presentation next week. Problem-Centered orientation to Learning as a person matures his/her orientation toward learning shifts from one of subject-centeredness (learning generic content) to one of problem centeredness (learning specific skills or abilities) Ex: Teaching lean “culture” verse learning about Batch and Flow then applying it in a simulation Motivation to Learn as a person matures the motivation to learn shifts to motivation from internal desire rather than external rewards or incentives. (Daniel Pink has quite a bit to say about this in his research and books)
  2. Learning takes time and effort and we have a limited amount of time and energy That’s why we tend to “go with what we know” and follow the path of least resistance Example” Folding hands activity Adults require a need to know why they should learn something “This will prevent down time on the line that leads to frustration and reduced production” “Knowing this will help us to keep patients safe” “This teaching technique is an evidence based method to improve student understanding”
  3. Adults need to connect learning to their current experience base Since we all have different experience sets, we may may all go at a different pace or come up with different ideas to achieve the same target This includes making mistakes There are no failed experiments, each one is a learning opportunity can be a benefit and an impediment!
  4. Adults are most interested in learning subjects that have immediate impact to their job or personal life Ex: taking ballroom dancing lesson prior to a wedding…learning about insurance coverage when a tree falls on our property… We don’t want to do an improvement experiments if we won’t see results for several months Are we “batching” our instruction in classrooms, seminars, and conferences, or learning on the job, as problems surface?
  5. Adult learning is best when it focuses on a problem to solve instead of content to learn. This ties into immediate impact. “How can I use this skill to improve my work, today?” That’s why activity-based instruction and simulations can be much more effective than didactic lecture
  6. Learners should be involved in the planning and evaluation of their instruction. Teachers facilitate students through the learning process, not direct it. Allow participants to be responsible for things like group formation Let them work on projects that reflect their interest Goal: Develop people to be problem-solvers, not give them solutions to execute. “Give me a fish, and I will eat for a day. Teach me to fish, and I will eat every day!”
  7. As a person matures the motivation to learn shifts from external rewards or incentives to internal desire You may do it because it’s fun, enjoyable, and satisfying. Goals come from within and the outcomes satisfy your basic psychological needs for autonomy, competence, and relatedness.
  8. How should we go about solving problems? Should we use the “whack a mole” approach, or is there a better, more effective way? Often, we become very good fire fighters! We jump to action and solve problems on the spot as they arise. Use a scientific and incremental approach to address problems in real time “Not just doing the work, but also improving the work” Before we jump into the process, we have to make sure we have a good idea of what the problem is…and what our target is…and what obstacles may be in the way…
  9. Here’s a quick example of how our brains sometimes work against us. When we only see part of the problem—all individual perspectives are limited--our brains fill in the rest based on our experiences and knowledge. By nature, human tend to “jump to conclusions”. So what is the antidote to this natural human tendency to and jump to conclusions? It is a structured approach to thinking and working scientifically. We call it kata