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Artificial Intelligence:
Threat or Opportunity for
HRM
Tom Haak, 20 May , 2017
What is AI?
3
4
5
6
7
8
9
10
11
12
13
Some General Observations
man/machine
collaboration
15
algorithm aversion
16
17
STAR
T
Recruitment/
Selection
Onboarding
Growth
Performance &
Productivity
Off boarding
Organisation &
TeamsExploration
Basic HR Systems
Measurement &
Analytics
Sourcing
How does AI improve sourcing?
1. Better Job-Candidate matching
2. Proactive communication (real-time, and unique to candidate)
3. Increasing speed
4. Better sourcing capabilities
5. Reducing hiring bias
The end of traditional recruitment
Profile Recruitment Selection
Offer Onboarding Start
21
Explore your potential
23
25
28
29
32
33
35
36
37
38
39
40
41
42
43
Productivity/ Learning
55
56
57
Operations
61
62
Enterprise Behavioral Matching
66
67
Talent / Succession
From Vacancies to
Using Talent
71
The sound of talent
Change Management
Hitachi Business Microscope
75
77
78
79
80
Compensation & Benefits
Build a digital employee value proposition and simulate change
84
85
Measurement
89
91
The dark side of AI?
93
94
95
96
97
98
Social Credit Code China
100
Conclusions (so far….)
• New dimensions
• Increased quality
• Speed
• Diversity
• Man/Woman + machine
•Bias
•Bubble
•Privacy/ Big Brother
•Less work
101
• hrtrendinstitute.com
• Twitter: @tomwhaak
• Flipboard: The Future of HR
• Pinterest: The Future of HR
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Artificial Intelligence: threat or opportunity for HR?