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Опубликовано на Procontent.Ru




Outsourcing beyond Partnership




Paolo Giudici
Corporate Projects Management
June 2009
Опубликовано на Procontent.Ru




• Leadership: #1 company in the Mobile Value Added Services industry

• Experience: +10 year experience in the digital entertainment industry

• Global geographical footprint: operations in 55 countries in 5
  continents, through agreements with 130 mobile networks. Offices in 22
  world capitals.

• Dedication: 2,000 employees worldwide. 50% dedicated to R&D and
  innovation

• Extensive portfolio: 170.000 SKUS of mobile content products and
  services (personalization, games and applications)
Опубликовано на Procontent.Ru

10+ years of experience in the digital
entertainment industry
55 countries                                                                     PlayerX
37 countries                                                       Monstermob    Acquisition
                                                                   Acquisition


15 countries                                          Zed
                                                     Acquisition


11 countries                          In-house
                                      games
                                      studio is
                                      founded



               First SMS &
               WAP
               launched




       1996       1999                 2002            2004         2006          2009
Опубликовано на Procontent.Ru



Mobile Content




                                      4
Опубликовано на Procontent.Ru

  Mobile content market
Entertainment, Information
Personalization, Music, Videos,
Games, News
Non-messaging data services

•$ 200 billion in 2008

• 35% Growth (2008 Vs. 2007)

• Non-SMS services generating
up to 50% of non-voice revenues
(Vodafone Europe in 2008)




                                                       Source: Netsize guide 2009 – Informa Telecoms & Media



                         A steady increasing Market

                                                                                                        5
Опубликовано на Procontent.Ru

 Operator and mobile content market

                         Mobile content value chain
                                                               Operator
                                                                Unique
                                                               Position

                                                                    WAP        RETAIL
                                                                                           END-
                 CONTENT MANAGEMENT                                & WEB
                                                                   PORTAL
                                                                            (MARKETING
                                                                              & SALES)     USER




        X X X            X X X             X X X
      XXX X X      X   XXX X X           X XCONTENT X
                                               X X
                          CONTENT
                                   X                  X                     ADVERTISING/

      X X X XX               X X                X X
         IP OWNERS      DEVELOPERS/       AGGREGATORS/                          CRM/
                       X PUBLISHERSX
                          X              X INTEGRATORSX
                                             X                               PROMOTION

       X XX X           X XX X            X XX X
              X                X                 X




                                                               TECHNOLOGY
                                                                PLATFORM




Increasing market and unique position controlling access to end-user

                                              BUT…
                                                                                                  6
Опубликовано на Procontent.Ru

Operator and mobile content market

•Not traditional core business

•Tough competition from off-portal players

•Operating a portal with various services is complex
 and requires a lot of dedicated resources in terms
 of:

  • Content portfolio management (relationship with
   different licensors, publishers, aggregators)
  • Marketing & Sales efforts
  • Technology platform


                                                      7
Опубликовано на Procontent.Ru



Solution?
Master
Service
Content
Provider



                                           8
Опубликовано на Procontent.Ru
MSCP Solution
                                                            Operator
                                                             Unique
                                                            Position

                                                                 WAP        RETAIL
                                                                                        END-
              CONTENT MANAGEMENT                                & WEB
                                                                PORTAL
                                                                         (MARKETING
                                                                           & SALES)     USER




     X X X            X X X             X X X
   XXX X X      X   XXX X X
                        CONTENT       X XCONTENT X
                                            X X
                                X                  X
   X X X XX
                                       AGGREGATORS/                      ADVERTISING/
      IP OWNERS
                          X X
                      DEVELOPERS/
                    X PUBLISHERSX            X X
                                      X INTEGRATORSX                         CRM/
                       X                  X                               PROMOTION

    X XX X           X XX X            X XX X
           X                X                 X




                                                            TECHNOLOGY
                                                             PLATFORM




                         OPERATOR + MSCP PARTNERSHIP

                            FULL END TO END SOLUTION


                    COST EFFICIENCY + REVENUE INCREASE

                                                                                               9
Опубликовано на Procontent.Ru
Full End to End and Flexible Service Solution
Customization to meet every specific need


        CONTENT                              PORTAL                               RETAIL
      MANAGEMENT                           MANAGEMENT                        MARKETING & SALES

• Portfolio optimization                                                 • CRM & Mobile Marketing
• Content Providers                                                        campaign optimization tools
  Management (commercial             • Front-end Multi–Channel
                                                                         • Full range of Business
  agreements/Licensing,                Management
                                                                           Models (Pull, Push, Rental,
  content submission, sales            (Wap, Web, SIM Browsing)
                                                                           Pack, Trial)
  reports)
                                                                         • Detailed Stats & Business
• White Label content:               • Full categories management          reports
  In-house production                  (Personalization, Music,
  capacity (all categories)                                              • Advertising Management
                                       Videos, Games, News)
                                                                           (Banners display)
• Own IP and content
  catalogue                                                              • Customer Care



                                            TECHNOLOGY


               • Multi Service Delivery Platform (Wap, Web, SMS Premium, SIM browsing)
                              • Connectivity & Billing Management Platform
                                 • Front-end & Back-end Management


                                                                                                         10
Опубликовано на Procontent.Ru

The MSCP benefits for an operator

        Improve                                                 Maximize
     Cost Efficiency                                            Revenue
      • Turn Key solution for                          • Harmonization of sales
   content/portal management                         channel: no repeated content
          and technology                                     and services

   • Centralization: one agent to                   • Content Portfolio Optimization
  deal with all content providers                        (selection and update)

     • Unified billing system                        • Increased bargaining power
                                                         with content providers
   • No technology investment
     and maintenance cost for                      • Marketing/CRM: acquisition and
            operators                                    retention of customer

                                                           • Cross / Up-Selling




                                                                                       11
Опубликовано на Procontent.Ru

Experience
      MSCP PROVEN                   CONTENT SALES EXPERTISE               LEVERAGING
       EXPERIENCE                       OWN D2C OFFER                    PARTNERSHIP

     • Customized solutions
implemented across the world for   • 10 year experience in the     • Our goal is to provide an
    operators with different         MVAS Sector                     efficient service to all our
 requirements and specificities                                      partners (from content
                                                                     providers to the operator) to
 •Telefonica MSCP in 12 LATAM                                        optimize each partner
                                   • Strong D2C offer and
    countries, all categories                                        benefit
                                     International presence:
• O2 UK 100%Mobile Game Store        11 brands across 44
            Front                    countries
                                                                   • Collaboration with High
• Vodafone Global Official Games                                     Profile partners (from IP
   aggregator in 12 countries      • Understanding of customers      owners to Content
                                     needs (local flavour and        providers)
 • Orange World Official games       global trend)
   aggregators in 7 countries

 • AT&T USA official major label
          aggregator




                           /…                               /…                             /…

                                                                                                 12
Опубликовано на Procontent.Ru




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Procontent Ru Presentation Paolo Giudici (Zed) Moco 2009

  • 1. Опубликовано на Procontent.Ru Outsourcing beyond Partnership Paolo Giudici Corporate Projects Management June 2009
  • 2. Опубликовано на Procontent.Ru • Leadership: #1 company in the Mobile Value Added Services industry • Experience: +10 year experience in the digital entertainment industry • Global geographical footprint: operations in 55 countries in 5 continents, through agreements with 130 mobile networks. Offices in 22 world capitals. • Dedication: 2,000 employees worldwide. 50% dedicated to R&D and innovation • Extensive portfolio: 170.000 SKUS of mobile content products and services (personalization, games and applications)
  • 3. Опубликовано на Procontent.Ru 10+ years of experience in the digital entertainment industry 55 countries PlayerX 37 countries Monstermob Acquisition Acquisition 15 countries Zed Acquisition 11 countries In-house games studio is founded First SMS & WAP launched 1996 1999 2002 2004 2006 2009
  • 5. Опубликовано на Procontent.Ru Mobile content market Entertainment, Information Personalization, Music, Videos, Games, News Non-messaging data services •$ 200 billion in 2008 • 35% Growth (2008 Vs. 2007) • Non-SMS services generating up to 50% of non-voice revenues (Vodafone Europe in 2008) Source: Netsize guide 2009 – Informa Telecoms & Media A steady increasing Market 5
  • 6. Опубликовано на Procontent.Ru Operator and mobile content market Mobile content value chain Operator Unique Position WAP RETAIL END- CONTENT MANAGEMENT & WEB PORTAL (MARKETING & SALES) USER X X X X X X X X X XXX X X X XXX X X X XCONTENT X X X CONTENT X X ADVERTISING/ X X X XX X X X X IP OWNERS DEVELOPERS/ AGGREGATORS/ CRM/ X PUBLISHERSX X X INTEGRATORSX X PROMOTION X XX X X XX X X XX X X X X TECHNOLOGY PLATFORM Increasing market and unique position controlling access to end-user BUT… 6
  • 7. Опубликовано на Procontent.Ru Operator and mobile content market •Not traditional core business •Tough competition from off-portal players •Operating a portal with various services is complex and requires a lot of dedicated resources in terms of: • Content portfolio management (relationship with different licensors, publishers, aggregators) • Marketing & Sales efforts • Technology platform 7
  • 9. Опубликовано на Procontent.Ru MSCP Solution Operator Unique Position WAP RETAIL END- CONTENT MANAGEMENT & WEB PORTAL (MARKETING & SALES) USER X X X X X X X X X XXX X X X XXX X X CONTENT X XCONTENT X X X X X X X X XX AGGREGATORS/ ADVERTISING/ IP OWNERS X X DEVELOPERS/ X PUBLISHERSX X X X INTEGRATORSX CRM/ X X PROMOTION X XX X X XX X X XX X X X X TECHNOLOGY PLATFORM OPERATOR + MSCP PARTNERSHIP FULL END TO END SOLUTION COST EFFICIENCY + REVENUE INCREASE 9
  • 10. Опубликовано на Procontent.Ru Full End to End and Flexible Service Solution Customization to meet every specific need CONTENT PORTAL RETAIL MANAGEMENT MANAGEMENT MARKETING & SALES • Portfolio optimization • CRM & Mobile Marketing • Content Providers campaign optimization tools Management (commercial • Front-end Multi–Channel • Full range of Business agreements/Licensing, Management Models (Pull, Push, Rental, content submission, sales (Wap, Web, SIM Browsing) Pack, Trial) reports) • Detailed Stats & Business • White Label content: • Full categories management reports In-house production (Personalization, Music, capacity (all categories) • Advertising Management Videos, Games, News) (Banners display) • Own IP and content catalogue • Customer Care TECHNOLOGY • Multi Service Delivery Platform (Wap, Web, SMS Premium, SIM browsing) • Connectivity & Billing Management Platform • Front-end & Back-end Management 10
  • 11. Опубликовано на Procontent.Ru The MSCP benefits for an operator Improve Maximize Cost Efficiency Revenue • Turn Key solution for • Harmonization of sales content/portal management channel: no repeated content and technology and services • Centralization: one agent to • Content Portfolio Optimization deal with all content providers (selection and update) • Unified billing system • Increased bargaining power with content providers • No technology investment and maintenance cost for • Marketing/CRM: acquisition and operators retention of customer • Cross / Up-Selling 11
  • 12. Опубликовано на Procontent.Ru Experience MSCP PROVEN CONTENT SALES EXPERTISE LEVERAGING EXPERIENCE OWN D2C OFFER PARTNERSHIP • Customized solutions implemented across the world for • 10 year experience in the • Our goal is to provide an operators with different MVAS Sector efficient service to all our requirements and specificities partners (from content providers to the operator) to •Telefonica MSCP in 12 LATAM optimize each partner • Strong D2C offer and countries, all categories benefit International presence: • O2 UK 100%Mobile Game Store 11 brands across 44 Front countries • Collaboration with High • Vodafone Global Official Games Profile partners (from IP aggregator in 12 countries • Understanding of customers owners to Content needs (local flavour and providers) • Orange World Official games global trend) aggregators in 7 countries • AT&T USA official major label aggregator /… /… /… 12