1. A Large Group of Hospitals uses Cloud Power
to Improve Patient Care
The client, located in the city of Bangalore, is one of India's largest
multi-specialty hospital chain. The Bangalore cardiac unit of the client
isoneoftheworld'slargestpediatricshearthospital.Itisthebrainchild
of the renowned cardiac surgeon. The client has created a record of
performing nearly 15,000 surgeries on patients from 75 foreign
countries.
With the help of ISRO, the client has pioneered some of the aspects of
Telemedicine. The hospital is currently building large hospitals across
Indiatotaling30,000beds,toenableittogainlargeeconomiesofscale
andreducethecostofsuppliestothehospitals.
Client Brief
HEALTHCARE

2. ClientRequirements
The client serves over 1 million patients a
year. They were looking for an agile and
scalable Healthcare Information System
(HIS) which can provide world class
healthcare to its patients at an affordable
cost. They wanted an IT partner who would
provide:
ŸInfrastructure for making medical
transactionsmoreaccurate
ŸMaximise efficiency by capturing
medical history of patients in an
analyzableform
ŸReduceCapexandOpex
ŸEnable the hospital to provide faster
access to healthcare through lesser
registrationtime
SolutionsOffered
Keeping in mind the varied business need
oftheclient,HCLsuggestedthebest suited
solution to them. HCL offered its blu
Enterprise Cloud solution to be deployed
across 22 hospitals. The portfolio of
HCLCloudsolutionsdeployedinclude:
Ÿblu IaaS (Infrastructure as a Service)
HCL provided IaaS with customer's
choice of configuration and operating
environment. This scalable and highly
reliable IT infrastructure solutions on
Cloud has storage, servers and
comprehensivesecuritystackpowered
byVMwarevCloud®
ŸThe applications and servicesdeployed
are without any capex investment. The
platform is scalable, elastic &
customisable to suit individual
enterpriseneeds
Ÿblu EmaaS (Email as a Service):
Mailing collaboration platform on
cloud model. Close to 10,000 mailbox /
collaboration
Ÿblu BaaS (Backup as a Service) for their
application suite on cloud & database
server
ŸCloud Helpdesk- 24X7 voice and email
support
client’s
FounderoftheHospital
“We are delighted to partner with HCL Infosystems who is not only a long standing ICT
company in India but also amongst leading Cloud Enterprise Solution providers today. With
this deployment we look to maximize our efficiency and scale up our services. We are sure
thatourHISonCloudwillbeapathbreakinginitiativeintheIndianHealthcareIndustry.”

3. BusinessBenefits
The client became the first hospital in India
to deploy the entire Hospital Information
System (HIS) Application and ERP including
financials on Enterprise Cloud. This HIS
application helps the hospital in managing
patients records and other critical data of
thehospitals.
The implementation of blu Enterprise Cloud
Solutions at the client’s premises has now
enabled their IT team to manage the IT
infrastructure in the much more efficient
and on-demand manner and also get a
single window view of the entire IT Infra
performanceacrosshospitals.
The business benefits emerged as a result of
deploymentare:
ŸScalable IT infrastructure available at
the touch of the button – upgrade the IT
Infra requirements of new hospitals
within days and whenever required,
saving considerable time and
opportunitycosts
ŸCentralizedDatabaseManagement:
- Single-point patients registration
fromanywhereinthecountry
- Patients demographics and medical
records (including medical images)
canbeaccessiblefromanywhere
- Transparent and accurate billing to
thepatients
ŸReduced CapexandOpexby40%
ŸRemarkab le Imp rovement in
performance due to Online Comparable
actionableMIS
ŸEasier integration of HIS application
with other systems due to adoption of
Cloud. Improved Monitoring & Control
without Sacrificing unit-level flexibility
andagility
ŸCustomizable dashboards and MIS for
the hospital management, snapshots
anddrill-downs
ŸOffered improved operational
efficiency with 99.99% uptime to the
hospital
ŸImproved efficiency of the hospital
staffastheycan quicklycompletetheir
administrative tasks thereby freeing
theirtimetoprovidehealthcare

4. About HCL Infosystems
HCL Infosystems Ltd, with revenue (LTM) of US$ 2.4 billion (Rs.10,754 crores) is India's premier
hardware,servicesandICT systemsintegrationcompanyofferingawidespectrumofICT products
that includes Computing, Storage, Networking, Security, Telecom, Imaging and Retail. HCL is a
one-stop-shop for all the ICT requirements of an organization. India's leading System Integration
and Infrastructure Management Services Organization, HCL has specialized expertise across
verticalsincludingTelecom,BFSI,eGovernance,PowerandDefence.
With India's largest ICT services network that reaches to every corner of India, HCL's award
winning Support Services makes it the preferred choice of enterprise and consumers, alike. For
moreinformationpleasevisitusatwww.hclinfosystems.com
For more details, please contact us at transform@hcl.com
www.hclinfosystems.comor visit us at
Copyright @ HCL Infosystems Ltd. All Rights Reserved. Reproduction of this publication in any form without prior permission is
forbidden. The names of the actual companies and products mentioned herein may be the trademarks of their respective owners.
All content/information present here is the exclusive property of HCL Infosystems Ltd. The content/information contained here is
believed to be accurate ate the time of publishing. HCL shall not be liable for damage of any kind use of this information, which is
subjecttochangewithoutnotice.