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MC DONALD'S.pptx

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Mc donald’s Case Study
Mc donald’s Case Study
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MC Donald’s is the world’s leading food service retailer with more than 30,000 restaurants in 119 countries Serving 70 million customers each day.
It is one of the world’s most well-known, valuable brands & holds a leading share in the globally branded quick service restaurants segment of the informal eating-out market in virtually every country in which they do business.

MC Donald’s is the world’s leading food service retailer with more than 30,000 restaurants in 119 countries Serving 70 million customers each day.
It is one of the world’s most well-known, valuable brands & holds a leading share in the globally branded quick service restaurants segment of the informal eating-out market in virtually every country in which they do business.

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MC DONALD'S.pptx

  1. 1. PRESENTATION ON MC DONALD’S
  2. 2. 2
  3. 3. ABOUT US  MC Donald’s is the world’s leading food service retailer with more than 30,000 restaurants in 119 countries Serving 70 million customers each day.  It is one of the world’s most well-known, valuable brands & holds a leading share in the globally branded quick service restaurants segment of the informal eating-out market in virtually every country in which they do business. 03
  4. 4. F U L L F O R M 4 M C D O N A L D S ove forward Focus on what is best for the system ontributions Recognise individual & team achievement Evelop Integrity & trust Pen communications Confront & resolve problem o losers Aim for “win win” situation” ctivity listen Act the way you talk everage diversity Debate for the benefit of the system & customer eliver All commitments upport Decision's 100%
  5. 5. NAME : Mc Donald’s Corporation INTRODUCTED ON : May 15, 1940 (80 years) LOGO : INDUSTRIES SERVED :Fast Food Restaurants ORIGIN : UNITED STATE (California) FOUNDER : Richard & Maurice (1st restaurants) Ray Kroc (Founder of Mc Donald’s corporation) GEOGRAPHIC AREAS SERVED : WORLDWIDE (+100 COUNTRIES) REVENUE : $23.26 billion (2023) SERVING PER DAY : 70 BILLIONS people CEO (USA) : Chris Kempczinski CEO (INDIA) : Amit Jatia 5 COMPANY PROFILE
  6. 6. 6 1937: DICK & MAE MC DONALD CREATED THE FIRST RESTAURANTS 1965: STOCK MARKET LISTING 1969: NEW LOGO 1996: McDonalds.com launched 1952: THE BUSINESS MAN RAY KROE BOUGHT DICK & MAE MAC RESTAURANT’S & LAUNCHED THE Mc Donald's company 1967: GOES INTERNATIONAL 1975: FIRST DRIVE -THRU 2013: 34M RESTAURANTS IN 119 COUNTRIES, 27 BILLION REVENUE, $2.5 MILLION EMPLOYEES
  7. 7. FIRST RETAIL OUTLET & ADVERTISEMNET 07 •The oldest McDonald’s restaurant that is still operational is the Sit-in Hamburger, located in Lakewood Boulevard in Downey, California. •In 1954 Ray Kroc visited the McDonald Brothers and finally, became the first franchise agent.
  8. 8. FIEST MEAL LAUNCHED BY MC DONALDS 8 IN 1985The Burger Wars yielded the Value Pack – a direct ancestor to America’s greatest love: the Value Meal. The Wars also forced McDonald’s to diversify their menu further – and, hence, the Mc Nugget was born.
  9. 9. Ronald McDonald (1963) Ronald McDonald, who represents the magic and happiness of the McDonald's brand, is setting out on a global mission to rally the public through inspiring events. For the first time, Ronald McDonald will take an active role on McDonald's social media channels around the world and engage consumers using the #RonaldMcDonald hashtag. As Ronald begins his journey, he seeks to deliver on the mission: "Fun makes great things happen" -- the idea that moments of fun and enjoyment bring out the simple pleasures in life and can lead to acts of goodness. 09 BRAND AMBASSADOR
  10. 10. PRODUCT LIFE CYCLE 10 SALES TIME Introduction Growth Maturity Decline
  11. 11. HOW MC’ DONALD’S SPREAD IN THE WORLD 11 THE FIRST MC DONALD’S IN USA OPENS:1940  CALIFORNIA THE FIRST MC DONALD’S OPENS OUTSIDE THE US: 1967  RICHMOND  BRITISH  COLUMBIA  CANADA THE FIRST MC DONALD’S IN INDIA OPENS:1996  DELHI THE FIRST MC DONALD’S IN ASIA OPENS:1972  JAPAN (TOKOYO)
  12. 12. 12
  13. 13. • TOTAL NUMBER OF RESTAURANTS ARE IN INDIA 2023 HOW MANY Mc Donald’s ARE IN THE WORLD? 13 RESTAURANTS • TOTAL NUMBER OF RESTAURANTS ARE IN THE WORLD 38,00 0 2023 300+
  14. 14. 14
  15. 15. HISTORY OF LOGO 15
  16. 16. PRODUCT 01 6 Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Section 3 Title Vegetarian menu: Crispy Chinese, Mc Veggie, pizza mc puff, paneer salsa wrap Beverage: Cold-Coffee, Ice-tea, Hot serves, Mc Shakes Non-vegetarian menu: Filet-o-Fish, chicken Mc curry pan, Mc chicken
  17. 17. SERVICES 17 • Having more than 15000 wi-fi enabled restaurants • Average wait time at a Mc Donald’s drive-thru :208 second
  18. 18. MC DONALD’S PRODUCT 018 Section 1 •5 Sauces. •5.1 Szechuan Sauce. •6 Other products. •6.1 Salads. •6.2 Sides. ... •7 Breakfast. 7.1 McMuffins. 7.2 Breakfast sandwiches. ... •8 Beverages. 8.1 Soft drinks. 8.2 Coffee and tea. Section 2 •1 Hamburgers. •1.1 Hamburger. • 1.1.1 Double Cheeseburger. • 1.1.2 Triple Cheeseburger. ... •2 Chicken. • 2.1 McChicken. • 2.2 McNuggets. ... •3 Fish. •4 Pork.
  19. 19. 19
  20. 20. 2023 MC DONALD’S NET INCOME 20 2005 1994 $7.545 Billion $2.27 Billion $1.22 Billion
  21. 21. COMPETITION 21 Less Convenient More Expensive Less Expensive MORE CONVENIENT
  22. 22. 22 • McDonald's is the second- largest fast food chain in the world. But if you believe this study, 'McDonald's' as a brand is worth almost 18.5 times as much as 'Burger King,' even though McDonald's only has about twice as many restaurants worldwide.. MC DONALD’S • While its unclear whose products win the battle, burger king clearly win the advertisement battle. They have been more dominant, more consistent & more witty. Even at times when McDonald’s would roast by sliding in better offering. • Considering only the number of calories, burgers at McDonald s are healthier than ones at KFC but it is not the case with the French fries, where KFC serves healthier fries when compared to a small serving of fries at McDonalds BURGER KING KFC
  23. 23. MEALS 23 MC DONALD’S BURGER KING KFC
  24. 24. COMPETITIVE ADVANTAGE • Striving to be cost leaders: prices cannot be matched by competitor’s. • The speedy delivery of the food • Strong global presence & largest market share in fast-food industry. • Net competitive advantage. 24
  25. 25. Market Share Of Fast-food 25 Mc Donald’s is leader with 27% Market Share 27% 20.60% 9.40% 8.40% 5.00% 4.70% 2.10% 2.00% Mc Donald's KFC BURGER KING 7-ELEVEN SUBWAY LONG JOHN SILVER DELIFRANCE MOS BURGER
  26. 26. MC DONALD’S IN INDIA • Mc Donald’s opened its doors in India in October 1996 at Basant Lok in vasant vihar • They have restaurants in Mumbai, Delhi, pune, Ahmedabad, Vadodara, Ludhiana, Jaipur, nodia Faridabad, Manesar, Gurugram. • The Indian market was different in terms of customer’s taste, value systems, lifestyle, language, perception & purchasing power, as compared to most of the other countries where they had a presence. To establish themselves their entire marketing strategy. 26
  27. 27. ACHIVEMNETS 27 • Awarded many awards like “ Most Respected Company” for successive years. • Among all the competitors Mc Donald’s is the leading brand. • During its initial footsteps it start from California & now it is expanded to 31000 cities worldwide. • He appeared on super size meal, is listed in Guinness book of world records & has a movie called MC Daddy.
  28. 28. PROBLEMS To defend the image of its food, McDonald’s launched a social media campaign last week inviting customers to ask questions about the ingredients it uses. Consistency has long been one of McDonald’s attractions — people like knowing exactly what they’ll get when they order a Big Mac. But now people are gravitating toward places like Chipotle that let people tailor their orders. 02 8 Bad food image McDonald’s executives have said they introduced too many items too quickly last year, such as Mc Wraps and the option to substitute egg whites for its breakfast sandwiches. That slowed down service and led to inaccurate orders. Lack of flexibility Slow, inaccurate service
  29. 29. CONCLUSION 29 • Good performance in fast-food industry • Long reputation for strong marketing campaign. • Must change to adapt new environment • Have more innovation & creative strategy.
  30. 30. THANK YOU! Speaker Name: Shweta Chauhan & Diksha Vashisht

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