Presentation
on Retail
Management
By
Diksha Vashisht
Shweta Chauhan
Akash Mondal
Date – October, 09, 2020

Retailer’s
Classification
on the basics
of
Operational
Structure

Overview
E- commerce store Drug store Specialty store Convivence store Discounts store
Hypermarket Kiosk Factory Outlet Mom’s & Pop’s Store
Independent Retail
Unit
Retial Chain Franchise Super Market

E-Commerce
store
Ecommerce, also known as electronic
commerce, is a business model which
involves transactions taking place on
the internet. Stores that sell their
products online are ecommerce
stores or businesses.

Advantage of
e -commerce • A larger market
• Faster buying process.
• Store and product listing
creation.
• Cost reduction.
• Fast response to consumer
trends.

Example of E-
commerce

Drug store
Retail drug outlet" means a place used for
the conduct of the retail sale, administering
or dispensing or compounding of drugs or
chemicals or for the administering or
dispensing of prescriptions and licensed by
the board as a place wherein the practice of
pharmacy may lawfully occur.

Advantage of
Drug store
• Reliability and trust over the shop
• Just spend the right amount of
time in the pharmacy
• Providing the individual attention
• Availability of variety of drugs

Example of drug
store

Specialty
Store
• A specialty store is
a shop/store that carries a deep
assortment of brands, styles, or
models within a relatively narrow
category of goods.

Advantage of
Specialty Store
• Provided with detailed
information
• Provide their customers with
special offers
• Focus on a single class of
products.

Example of
specialty store

Convenience
Store
• A convenience store, convenience shop, or
corner store is a small retail business that
stocks a range of everyday items such as
coffee, groceries, snack foods,
confectionery, soft drinks, tobacco
products, over-the-counter drugs, toiletries,
newspapers, and magazines.

Advantage of
convenience
store
• They are a natural destination
retail location.
• Convenience stores are not bound
by local pricing needs.
• A Convenience stores is a store
that sells a variety of stocks.
• Convenience stores provide
employment opportunities
• Franchises are often available.

Example of
Convenience Store

Discount
store
• A discount store or discount shop is a
term that has been used over time and
across different countries for a
number of different retail formats, all
of which sell products at prices that
are in principle lower than the regular
retail price.

Advantage of
discount store
• Profitable business option for both
retailers as well as the buyer.
• All products are sold under one roof.
• In discount stores, one can find
several options for one product.
• In discount stores, you are not get
followed by salespersons.
• Shopping is comfortable in discount
stores.

Example of
discount store

Hyper Market
• Combination of supermarket,
department store& specialty
stores
• Have extremely large store areas
• Use basic display racks
• Offer competitive prices
• Encourage Self-service

Advantages of
Hyper Market • We can buy everything under
one roof
• Wide range of choice
• Lot of special offers, e.g.
seasonal or festival offers
• Opening hours are longer than in
small shops

Example of Hyper
Market
• D-MART
• HYPERCITY
• BIG-BAZAAR
• RELIANCE
FRESH

Kiosk
• KIOSK stands for
KOMMUNIJKASJON INTEGRET
OFFENTLIG SERVICE KONTOR
• An open-fronted hut that sells
things outdoors. A cubicle form
which sells the newspapers,
refreshments, tickets etc. are sold,
conference center etc..
• A kiosk is a small, stand-alone
booth typically in high-traffic areas
for business purpose. It typically
provides information regarding the
product or services.

Advantages of
Kiosk
• Improve customer buying
experience
• Increase customer base
• Reduce the cost of business
• Boosts job satisfaction

Example of Kiosk

Factory Outlet
• Here manufactures sell their product
directly through their own branded
stores.
• Also called as “outlet stores” or “best
saving outlet”.
• Traditionally, a factory outlet was a
store attached to a factory or a
warehouse
• About 45% of branded products in
the country are sold during discount
sales or through these outlets

Advantages of
Factory Outlet • Reduced cost for deliveries
• They benefit customers as they get
branded goods at affordable prices.
• It helps companies get incremental
revenue from goods which are out
of fashion or slightly defective.
• Factor outlet centers help
companies save warehouse space as
displaying at outlets leads to sale

Example of
Factory Outlet

Mom’s &
Pop’s Stores • Small family-owned businesses,
which sell a small collection of
goods to the customers.
• Individually run & cater to small
sections of the society.
• These stores are known for their
high standards of customer
services

Advantages of
Mom’s &
Pop’s Stores
• Time and Energy Saving
• Convenience
• Facilities
• Good Relation over time
• Price Bargaining

Example of Mom’s
& Pop’s Stores

Independent
Retail Unit An independent retailer is someone
who is completely responsible for
his or her own business. The retailer
owns or has bought an independent
store and has built the business
from the ground up by assessing all
needs of the store, which can
include staffing, marketing,
merchandising, sales, etc.

Advantages of
Independent
Retail Unit • They are local
• They know their customers
• They know their competitors
• They can offer products and
services their customers
cannot get online
• Their can be agile, flexible,
react quickly

Example of
Independent Retail
Unit

Retail Chain A chain store or retail chain is
a retail outlet in which several
locations share a brand, central
management, and standardized
business practices. They have come
to dominate the retail and dining
markets, and many service
categories, in many parts of the
world.

Advantages of
Retail Chain
• Chain stores specialize in a particular
product.
• There is economy in advertising. It is
not necessary to advertise for each
branch.
• It is easy for the head office to
identify an unprofitable branch and
shift it to some other place. If it is not
feasible it may even be closed down.
• If any branch has shortage of stock, it
can draw from the nearest branch.
• ‘Uniform price’ in all the branches is
yet another plus point of Chain stores.

Example of Retail
Chain

Super Market A supermarket is a self-
service shop offering a wide variety
of food, beverages and household
products, organized into sections. It
is larger and has a wider selection
than earlier grocery stores, but is
smaller and more limited in the
range of merchandise than
a hypermarket

Advantages of
Super Market
• Saving in labor cost due to self-service
system.
• Supermarket has large turnover.
• Reasonable or low prices of goods.
• Freedom of selection.
• Shopping is very easy and quick.
• Due to adequate parking space,
shopping becomes easy and pleasing
activity rather than boredom.

Example of Super
Market

Franchise A franchise is a joint venture
between franchisor and franchisee.
The franchisor is the original
business. It sells the right to use its
name and idea. The franchisee buys
this right to sell the franchisor's
goods or services under an existing
business model and trademark.

Advantages of
Franchise
• Much of the work needed to launch a
business idea has already been done.
• Not as much, if any, experience is
needed to start.
• Support from a larger network of
businesses.
• Ability to tap into the collective
buying power of the franchisor.
• In cases, financing may be easier to
secure.

Example of
Franchise