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#6terms

  TERMS and conditions apply:
        refining best practice
for Electronic Resource Management




                                This work is licensed under a
                                Creative Commons Attribution 3.0
                                Unported License
Techniques in E-Resources Management
   TERMS 1
       Investigating New Content for purchase
   TERMS 2
       Acquiring New Content
   TERMS 3
       Implementation
   TERMS 4
       Ongoing Evaluation and Access
   TERMS 5
       Annual Review
   TERMS 6
       Cancellation and Replacement Review
#6terms




Pesch’s electronic resources life cycle. Source: Oliver Pesch,
“Library Standards and E-Resource Management: A Survey
of Current Initiatives and Standards Efforts,” Serials Librarian
55, no. 3 (2008): 482, doi:10.1080/03615260802059965.
#6terms


Needs assessment
    Collection development
       “Over half of the libraries tried to address ER [Electronic
       Resources] in some way. However, most policies contain
    traditional language with a section on library ER inserted into
                  the latter portion of the document”
                     Mangrum and Mary Ellen Pozzebon (2012)
    “a lack of established policies and procedures for assessment
                puts a library at risk for financial loss…”
                                                       Thomas (2012)
     “Many procedures are not documented and rely on informal
                      channels of communication”
                                                    Adlington (2006)
Needs assessment
  ERMs and workflows
  “less like a silver bullet and more that a round of buckshot.”
                                         Collins and Grogg (2011)
   “[o]ver a third of librarians surveyed prioritized workflow or
   communications management, and they called it one of the
       biggest deficiencies (and disappointments) of ERMS
                             functionality.”
                                         Collins and Grogg (2011)
“rethinking e-resources workflows and developing practical tools
  to streamline and enhance various inelegant processes have
                        become the priorities.”
                                             Han and Kerns (2011)
TERMS 1: Investigation of New Content
   Know what you want to achieve

   Write Your Specification Document

   Get the Right Team

   Do a Desktop Review of Market and
    Literature and Then a Trial Set-Up

   Talk to Suppliers or Vendors

   Make Your Choice
TERMS 1: Write your specification
document
TERMS 1: Sustainability
   What kind of resource are you buying?

   Does it need to be sustainable?

   How do you measure sustainability
       Publisher platforms vs. aggregators
       Post cancellation access
       LOCKSS, CLOCKSS or Portico
TERMS 1: Desk top review and trial
   Fiscal responsibility
     Check the product hasn’t
       already been purchased
     Use overlap tool available
       from the vendors

   Multiple platforms               http://www.flickr.com/photos/dalboz17/209945979/


     Is there a preferred choice?


   Trial
     1 month is not enough!
        Sponsored trials?
     Timing and dissemination are
      crucial
     Record the feedback
TERMS 2: Acquisition
   Compare specifications

   Negotiate license

   Review the license

   Renegotiate the license

   Sign the agreement

   Record metadata
TERMS 2: Compare Specifications
   Purchase order
    needed for invoice?
   DDA-need a deposit
    account?
   Contract that outlines
    purchasing terms?
   Request a license for
    review
   Annual review
    process?
   Discounts for
    multiyear deals?
TERMS 2: Negotiation Points
   Definition of site          Content transfer

   Definition of users         Use of third party
                                 discovery tools
   Remote access
                                Funding out clause
   IP authentication

                                Venue definition
   Article-level linking

   Mutual indemnification      Perpetual access clause


   Privacy clauses             Price cap allowance

   Provision of usage
    statistics
TERMS 3: Implementation
   Test

   Market

   Train and Document

   Do a Soft Launch

   Assess Feedback

   Launch
TERMS 3: Market
TERMS 3: Train and document


   Use the free training
    – you’ve paid for it
       Tip for vendors –
        give us CC-BY
        guides!


   Libguides
TERMS 3: Soft launch / launch


   Depending on the
    scale and type of
    resource
       Subscriptions: as
        soon as the guides
        are ready
       PDA may only be a
        soft launch
       A platform may need
        both to gather
        feedback
TERMS 4: Ongoing Evaluation & Access

   Types of Evaluation

   Check the Implementation

   Ask Your Users

   Check Changes to Coverage of Resources
    or Platform Migration

   Track Downtime and Availability

   Communicate with the Vendor
TERMS 4: Check the implementation


   Around 1 month in…
       Check the access
        points including
        remote access


   …then afterwards on a
    monthly, quarterly or
    half yearly basis
                            http://www.flickr.com/photos/vestman/3871170258/
TERMS 4: Ask your users


   Use evaluation tools
    such as:
       LIBQUAL+, National
        students Survey
        results (UK) or other
        survey techniques


   Record comments
    and access queries          http://www.flickr.com/photos/gabenl/2617316249/

       Comments pages
       Emails
       Student panels
TERMS 4: Communicate with the vendor


   Keep a dossier of
    correspondence
       Problems, troubleshooti
        ng etc.

   Talk to the community
       Listservs
       Shared notes on KB+ or
        consortia pages

   User Groups
       Find out if there is one   http://www.flickr.com/photos/lenore-m/467996341/
       Talk to colleagues at
        regional and national
        meetings
       Feed back ideas
TERMS 5: Annual Review
   Schedule

   Confirm ongoing costs

   Usage statistics

   Report to
    stakeholders

   Make choice

   Renew or cancel
TERMS 5: Set a Schedule

   August-October

   November-January

   February-April

   May-July
TERMS 5: Example of resource report
TERMS 5: Example of usage workflow
TERMS 6: Cancellation & Replacement
   Consult with stakeholders

   Notify provider/vendor

   Notify patron base

   Notate records

   Investigate open access
    options

   Evaluate replacement
    options
TERMS 6: Consultations
   Stakeholders

   Provider/Vendor

   Patron Base
TERMS 6: Example of Cancellation




Shared by staff at Texas A&M University
TERMS 6: Explore OA Options
   DOAB

   DOAJ

   Digital Humanities
    Now

   OJS Publishing

   Repository Publishing

                            http://www.flickr.com/photos/24343741@N06/4
                            049306395/
FUTURE CONSIDERATIONS
   E-Book Management

   Article Publishing

   New Forms of
    Scholarship

   Next-Gen Library
    Management Systems
                         http://www.flickr.com/photos/chrisinplymouth/4408009361/


   Web Scale
    Management

   Workflow Versions
Contact Information
   TERMS1 EDITOR: Ann Kucera (akucer01@baker.edu)

   TERMS2 EDITOR: Nathan Hosburgh
    (nathan.hosburgh@montana.edu)

   TERMS3 EDITOR: Stephen Buck (stephen.buck@dcu.ie)

   TERMS4 EDITOR Anita Wilcox (a.wilcox@ucc.ie)

   TERMS5 EDITOR: Anna Franca (anna.franca@kcl.ac.uk)

   TERMS6 EDITOR: Eugenia Beh (ebeh@library.tamu.edu)


   Jill Emery jemery@pdx.edu
   Graham Stone g.stone@hud.ac.uk
Where to find us
   TERMS Tumblr blog
       http://6terms.tumblr.com


   TERMS Facebook group
       https://www.facebook.com/groups/174086169332
        439


   6TERMS on Twitter
       https://twitter.com/6terms


   TERMS Wiki: Main Page
       http://library.hud.ac.uk/wikiterms/Main_Page


   Library Technology Reports
       Forthcoming
References
   Suzanne Mangrum and Mary Ellen Pozzebon, "Use of collection
    development policies in electronic resource management," Collection
    Building 31, no.3 (2012: 113.
    http://dx.doi.org/10.1108/01604951211243506.

   Marcia L. Thomas, “Disruption and Disintermediation: A Review of the
    Collection Development and Management Literature, 2009–10,”
    Library Resources and Technical Services 56, no. 3 (2012): 192.

   Janice Adlington, “Electronic Resources Management Systems:
    Potentials for Eresource Management,” White paper to Vanderbilt
    Library (Nashville, TN, Vanderbilt
    Library, 2006), http://libstaff.library.vanderbilt.edu/rs/techserv/E-
    Resources/ERMSystems_Jan2007.pdf

   Maria Collins and Jill E. Grogg, “Building a better ERMS,” Library
    journal 136, no.4 (2011): 22.

   Ning Han and Rick Kerns, “Rethinking Electronic Resources
    Workflows,” Serials Librarian, 61, no.2 (2011): 208.
    http://dx.doi.org/10.1080/0361526X.2011.591042.

   This presentation: http://eprints.hud.ac.uk/17129

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Emery terms uksg

  • 1. #6terms TERMS and conditions apply: refining best practice for Electronic Resource Management This work is licensed under a Creative Commons Attribution 3.0 Unported License
  • 2. Techniques in E-Resources Management  TERMS 1  Investigating New Content for purchase  TERMS 2  Acquiring New Content  TERMS 3  Implementation  TERMS 4  Ongoing Evaluation and Access  TERMS 5  Annual Review  TERMS 6  Cancellation and Replacement Review
  • 3. #6terms Pesch’s electronic resources life cycle. Source: Oliver Pesch, “Library Standards and E-Resource Management: A Survey of Current Initiatives and Standards Efforts,” Serials Librarian 55, no. 3 (2008): 482, doi:10.1080/03615260802059965.
  • 4. #6terms Needs assessment  Collection development “Over half of the libraries tried to address ER [Electronic Resources] in some way. However, most policies contain traditional language with a section on library ER inserted into the latter portion of the document” Mangrum and Mary Ellen Pozzebon (2012) “a lack of established policies and procedures for assessment puts a library at risk for financial loss…” Thomas (2012) “Many procedures are not documented and rely on informal channels of communication” Adlington (2006)
  • 5. Needs assessment  ERMs and workflows “less like a silver bullet and more that a round of buckshot.” Collins and Grogg (2011) “[o]ver a third of librarians surveyed prioritized workflow or communications management, and they called it one of the biggest deficiencies (and disappointments) of ERMS functionality.” Collins and Grogg (2011) “rethinking e-resources workflows and developing practical tools to streamline and enhance various inelegant processes have become the priorities.” Han and Kerns (2011)
  • 6. TERMS 1: Investigation of New Content  Know what you want to achieve  Write Your Specification Document  Get the Right Team  Do a Desktop Review of Market and Literature and Then a Trial Set-Up  Talk to Suppliers or Vendors  Make Your Choice
  • 7. TERMS 1: Write your specification document
  • 8. TERMS 1: Sustainability  What kind of resource are you buying?  Does it need to be sustainable?  How do you measure sustainability  Publisher platforms vs. aggregators  Post cancellation access  LOCKSS, CLOCKSS or Portico
  • 9. TERMS 1: Desk top review and trial  Fiscal responsibility  Check the product hasn’t already been purchased  Use overlap tool available from the vendors  Multiple platforms http://www.flickr.com/photos/dalboz17/209945979/  Is there a preferred choice?  Trial  1 month is not enough!  Sponsored trials?  Timing and dissemination are crucial  Record the feedback
  • 10. TERMS 2: Acquisition  Compare specifications  Negotiate license  Review the license  Renegotiate the license  Sign the agreement  Record metadata
  • 11. TERMS 2: Compare Specifications  Purchase order needed for invoice?  DDA-need a deposit account?  Contract that outlines purchasing terms?  Request a license for review  Annual review process?  Discounts for multiyear deals?
  • 12. TERMS 2: Negotiation Points  Definition of site  Content transfer  Definition of users  Use of third party discovery tools  Remote access  Funding out clause  IP authentication  Venue definition  Article-level linking  Mutual indemnification  Perpetual access clause  Privacy clauses  Price cap allowance  Provision of usage statistics
  • 13. TERMS 3: Implementation  Test  Market  Train and Document  Do a Soft Launch  Assess Feedback  Launch
  • 15. TERMS 3: Train and document  Use the free training – you’ve paid for it  Tip for vendors – give us CC-BY guides!  Libguides
  • 16. TERMS 3: Soft launch / launch  Depending on the scale and type of resource  Subscriptions: as soon as the guides are ready  PDA may only be a soft launch  A platform may need both to gather feedback
  • 17. TERMS 4: Ongoing Evaluation & Access  Types of Evaluation  Check the Implementation  Ask Your Users  Check Changes to Coverage of Resources or Platform Migration  Track Downtime and Availability  Communicate with the Vendor
  • 18. TERMS 4: Check the implementation  Around 1 month in…  Check the access points including remote access  …then afterwards on a monthly, quarterly or half yearly basis http://www.flickr.com/photos/vestman/3871170258/
  • 19. TERMS 4: Ask your users  Use evaluation tools such as:  LIBQUAL+, National students Survey results (UK) or other survey techniques  Record comments and access queries http://www.flickr.com/photos/gabenl/2617316249/  Comments pages  Emails  Student panels
  • 20. TERMS 4: Communicate with the vendor  Keep a dossier of correspondence  Problems, troubleshooti ng etc.  Talk to the community  Listservs  Shared notes on KB+ or consortia pages  User Groups  Find out if there is one http://www.flickr.com/photos/lenore-m/467996341/  Talk to colleagues at regional and national meetings  Feed back ideas
  • 21. TERMS 5: Annual Review  Schedule  Confirm ongoing costs  Usage statistics  Report to stakeholders  Make choice  Renew or cancel
  • 22. TERMS 5: Set a Schedule  August-October  November-January  February-April  May-July
  • 23. TERMS 5: Example of resource report
  • 24. TERMS 5: Example of usage workflow
  • 25. TERMS 6: Cancellation & Replacement  Consult with stakeholders  Notify provider/vendor  Notify patron base  Notate records  Investigate open access options  Evaluate replacement options
  • 26. TERMS 6: Consultations  Stakeholders  Provider/Vendor  Patron Base
  • 27. TERMS 6: Example of Cancellation Shared by staff at Texas A&M University
  • 28. TERMS 6: Explore OA Options  DOAB  DOAJ  Digital Humanities Now  OJS Publishing  Repository Publishing http://www.flickr.com/photos/24343741@N06/4 049306395/
  • 29. FUTURE CONSIDERATIONS  E-Book Management  Article Publishing  New Forms of Scholarship  Next-Gen Library Management Systems http://www.flickr.com/photos/chrisinplymouth/4408009361/  Web Scale Management  Workflow Versions
  • 30. Contact Information  TERMS1 EDITOR: Ann Kucera (akucer01@baker.edu)  TERMS2 EDITOR: Nathan Hosburgh (nathan.hosburgh@montana.edu)  TERMS3 EDITOR: Stephen Buck (stephen.buck@dcu.ie)  TERMS4 EDITOR Anita Wilcox (a.wilcox@ucc.ie)  TERMS5 EDITOR: Anna Franca (anna.franca@kcl.ac.uk)  TERMS6 EDITOR: Eugenia Beh (ebeh@library.tamu.edu)  Jill Emery jemery@pdx.edu  Graham Stone g.stone@hud.ac.uk
  • 31. Where to find us  TERMS Tumblr blog  http://6terms.tumblr.com  TERMS Facebook group  https://www.facebook.com/groups/174086169332 439  6TERMS on Twitter  https://twitter.com/6terms  TERMS Wiki: Main Page  http://library.hud.ac.uk/wikiterms/Main_Page  Library Technology Reports  Forthcoming
  • 32. References  Suzanne Mangrum and Mary Ellen Pozzebon, "Use of collection development policies in electronic resource management," Collection Building 31, no.3 (2012: 113. http://dx.doi.org/10.1108/01604951211243506.  Marcia L. Thomas, “Disruption and Disintermediation: A Review of the Collection Development and Management Literature, 2009–10,” Library Resources and Technical Services 56, no. 3 (2012): 192.  Janice Adlington, “Electronic Resources Management Systems: Potentials for Eresource Management,” White paper to Vanderbilt Library (Nashville, TN, Vanderbilt Library, 2006), http://libstaff.library.vanderbilt.edu/rs/techserv/E- Resources/ERMSystems_Jan2007.pdf  Maria Collins and Jill E. Grogg, “Building a better ERMS,” Library journal 136, no.4 (2011): 22.  Ning Han and Rick Kerns, “Rethinking Electronic Resources Workflows,” Serials Librarian, 61, no.2 (2011): 208. http://dx.doi.org/10.1080/0361526X.2011.591042.  This presentation: http://eprints.hud.ac.uk/17129

Editor's Notes

  1. Librarians and information specialists have been findingways to manage electronic resources for over a decadenow. However, much of this work has been an ad hocand learn-as-you-go process. Chapter 1 of Library TechnologyReports (vol. 49, no. 2)”Techniques for ElectronicResource Management” shows that the literature onelectronic resource management is segmented into manydifferent areas of traditional librarian roles within thelibrary. In addition, the literature shows how managementof these resources has driven the development of variousmanagement tools in the market, as well as serving asthe greatest need in the development of next-generationlibrary systems. Techniques in Electronic Resource Management(TERMS) is an attempt to create an ongoing andcontinually developing set of management best practicesfor electronic resource management in libraries
  2. Librarians and information specialists have been findingways to manage electronic resources for over a decadenow. However, much of this work has been an ad hocand learn-as-you-go process. Chapter 1 of Library TechnologyReports (vol. 49, no. 2)”Techniques for ElectronicResource Management” shows that the literature onelectronic resource management is segmented into manydifferent areas of traditional librarian roles within thelibrary. In addition, the literature shows how managementof these resources has driven the development of variousmanagement tools in the market, as well as serving asthe greatest need in the development of next-generationlibrary systems. Techniques in Electronic Resource Management(TERMS) is an attempt to create an ongoing andcontinually developing set of management best practicesfor electronic resource management in libraries
  3. Librarians and information specialists have been findingways to manage electronic resources for over a decadenow. However, much of this work has been an ad hocand learn-as-you-go process. Chapter 1 of Library TechnologyReports (vol. 49, no. 2)”Techniques for ElectronicResource Management” shows that the literature onelectronic resource management is segmented into manydifferent areas of traditional librarian roles within thelibrary. In addition, the literature shows how managementof these resources has driven the development of variousmanagement tools in the market, as well as serving asthe greatest need in the development of next-generationlibrary systems. Techniques in Electronic Resource Management(TERMS) is an attempt to create an ongoing andcontinually developing set of management best practicesfor electronic resource management in libraries
  4. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  5. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  6. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  7. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  8. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  9. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  10. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  11. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  12. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  13. Chapter 2 of Library Technology Reports (vol. 49, no.2) ”Techniques for Electronic Resource Management”presents a basic framework that should be consideredwith every new purchase or addition to content selectedfor inclusion in the twenty-first-century library. Whilecollection management and development policies helpoutline the general aspects for collection purchase, intoday’s libraries, many of the standard rules applied toprint acquisition are no longer sufficient. This is especiallytrue with the advent of patron-driven purchasing modelsfor e-books. The selection of purchasing models in themselvesnow plays a role in how and why specific contentis selected for inclusion in any given collection of librarymaterial. Before any e-resources are purchased or selectedfor addition, there are some basic guidelines to considerwhen making selection decisions for content.
  14. Librarians and information specialists have been findingways to manage electronic resources for over a decadenow. However, much of this work has been an ad hocand learn-as-you-go process. Chapter 1 of Library TechnologyReports (vol. 49, no. 2)”Techniques for ElectronicResource Management” shows that the literature onelectronic resource management is segmented into manydifferent areas of traditional librarian roles within thelibrary. In addition, the literature shows how managementof these resources has driven the development of variousmanagement tools in the market, as well as serving asthe greatest need in the development of next-generationlibrary systems. Techniques in Electronic Resource Management(TERMS) is an attempt to create an ongoing andcontinually developing set of management best practicesfor electronic resource management in libraries