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Creating
Leadership map for
tomorrow

8th Oil and Gas HR Round Table
August 28, 2009


CONFIDENTIAL AND PROPRIETARY
Any use of this material without specific permission of McKinsey & Company is strictly prohibited
What an opportunity for leadership!

Demand – capacity gap: immense growth
potential and opportunities


Maturing fields and downstream assets


New technology and scale challenges in deep
water, EOR, CBM, etc.

Greater regulatory pressure, in context of intense
competition

Climate change imperatives – energy
productivity and efficiency, renewables

Growing international operations and related
challenges
Higher bar for leadership performance

Leadership asks
                                    What is needed
 Higher levels of ambiguity and
 risk
                                   A leadership
 Entrepreneurship and global       ‘engine’ that can
 perspective                       attract,
                                   accelerate
 Ability to build                  develop and
                                   retain leaders in a
 Ability to work with
 communities and regulators
                                   self sustaining
                                   manner
 Retention of existing personnel
3 elements of a leadership engine

                                       ▪ Accelerating
                   Individual
                                        development of a
                 1 leader
                                        critical mass of leaders
                   development
                                        for the organisation
                         +
Self-                                  ▪ Integrated people
sustaining           Leadership         development, review
leadership   =   2
                     systems            and opportunity
engine                                  matching systems
                         +
                                       ▪ Pervasive development
                     Leadership         culture: feedback,
                 3
                     culture            mentoring and
                                        coaching culture
1
      Invest in developing people as part of their real work

Principles                                   What this will accomplish

         Link leadership to                      ▪   Provide razor-sharp focus
         business strategy                           on core business
                                  Structured
                                                     challenges
                                 approach to
         Develop people in           create      ▪   Achieve stretch
         stretch roles on the    awareness,          performance with a safety
         job                         instill         net
                                 motivation,
         Combine reflective     provide inputs   ▪   Accelerate the
         and fieldwork          and on the job       development of leaders
         sessions                practice and        significantly
         Make mentoring and        feedback      ▪   Take a business driven
         role modeling a ‘way                        systematic view of
         of life’                                    leadership development
Forums
    1
             Typical approach                                                      • Superior, not in reporting
                                                                                   hierarchy
A                                                                                  • Supports participant
    Identify                                                                       development through
    participants and                                E                              - Engaging with superiors
    match to            C                            Stretch individual,           and stakeholders
    specific                Identification of        deliver business      Guide   - Coaching participant
    challenges              learning edges and       impact and build              - Adding org context
                            creation of action       confidence through
                            plans                    on-the-job business
                                                     challenges
    B
        Developmental
        feedback from
        different
        sources (270o   Month 1 Month 2         Month 3 Month 4            Month 5      Month 6     Month 7
        Feedback)              D
                                 Structured inputs on different topics through
                                 - Forums input tailor-made, just-in-time knowledge and skills
                                 - On-the-job coaching to accelerate learning and track
                                 individual progress


                                           F
                                               Continued developmental feedback from
                                               different sources
2
    Leadership systems

                          ▪   Structured process to decide on new
            Recruiting        roles
                          ▪   Use creative approaches to recruiting


                          ▪   Volunteers and nominations for
            Harnessing        positions
                          ▪   Internal marketplace for talent


                          ▪   Match portfolio of opportunities with
            Matching          portfolio of leaders
                          ▪   Enable X-business, functional mobility


                          ▪   Ensure developmental focus to
            Performance       performance management
            management    ▪   Make developing leaders a KPI
3   The vital few desired shifts in performance culture can be
    influenced by interventions on 5 dimensions

           The organization’s culture will shift if . . .
            Role-modeling             Understanding and
            ‘…I see leaders,          conviction
            peers and reports                ‘…I know what is
            behaving in the                  expected of me, I
            new way’                     agree with it, and it is
                                                  meaningful’
                                Personal
                                  choice
                              ‘…I choose to
                                 make a       Reinforcement
                               difference’      mechanisms
            Skills required
            for change                         ‘…The systems
            ‘…I have the skills,                  reinforce the
            capabilities and              change in behaviour I
            opportunities to behave          am being asked to
            in a new way’                                make’
Leadership development case studies

             High-tech machinery
             and equipment
             company (60,000                                                           Large retail bank
             employees, USD 17                    Leading retailer in                  (26,000 employees,
             billion revenue)                     Latin America                        20 geographies)

▪ Deep cultural diagnostic,           ▪ Leadership Academy launched        ▪ Developed critical mass of
  training and on-the-job coaching,     – core programme for top 250,        leaders – focus on deep
  focus on top 100                      wider in focus for top 750           personal transformation
▪ Rise in leadership abilities,       ▪ Increased customer satisfaction,   ▪ 20% drop in cost to income ratio:
  USD 500 million EBIT gap              8% increase in EBIT                  strong external recognition
  closed

             Regional energy
             powerhouse (USD 60                   Leading oil & gas
             billion sales across                 company (USD 40                      Global chemicals
             oil, gas, retail,                    billion sales, 2,000                 and materials
             petchem)                             employees)                           manufacturer

▪ High profile breakthrough           ▪ High impact fieldwork projects;    ▪ Frontline training linked to daily
  projects and ongoing capability       on-the-job coaching                  work
  building
                                      ▪ Sustainability achieved – nearly   ▪ USD 100 million savings in
▪ USD 1.2 billion annual EBIT           30% of all employees                 6 months; improved leadership
  improvement, new culture              supporting projects                  capabilities
Learning from case studies




   Go beyond training to holistic development

    Develop a common leadership model

      Work with the eco-system, not just the leaders

       Establish ownership with the business units

         Focus on development instead of evaluation
Creating Future
Leaders of the Oil
and Gas Industry


8th Oil and Gas HR Round Table
August 28, 2009


CONFIDENTIAL AND PROPRIETARY
Any use of this material without specific permission of McKinsey & Company is strictly prohibited

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Leadership map for future by Mr Faridun Dotiwala & Navin Unni at round table organised by ISPE.

  • 1. Creating Leadership map for tomorrow 8th Oil and Gas HR Round Table August 28, 2009 CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of McKinsey & Company is strictly prohibited
  • 2. What an opportunity for leadership! Demand – capacity gap: immense growth potential and opportunities Maturing fields and downstream assets New technology and scale challenges in deep water, EOR, CBM, etc. Greater regulatory pressure, in context of intense competition Climate change imperatives – energy productivity and efficiency, renewables Growing international operations and related challenges
  • 3. Higher bar for leadership performance Leadership asks What is needed Higher levels of ambiguity and risk A leadership Entrepreneurship and global ‘engine’ that can perspective attract, accelerate Ability to build develop and retain leaders in a Ability to work with communities and regulators self sustaining manner Retention of existing personnel
  • 4. 3 elements of a leadership engine ▪ Accelerating Individual development of a 1 leader critical mass of leaders development for the organisation + Self- ▪ Integrated people sustaining Leadership development, review leadership = 2 systems and opportunity engine matching systems + ▪ Pervasive development Leadership culture: feedback, 3 culture mentoring and coaching culture
  • 5. 1 Invest in developing people as part of their real work Principles What this will accomplish Link leadership to ▪ Provide razor-sharp focus business strategy on core business Structured challenges approach to Develop people in create ▪ Achieve stretch stretch roles on the awareness, performance with a safety job instill net motivation, Combine reflective provide inputs ▪ Accelerate the and fieldwork and on the job development of leaders sessions practice and significantly Make mentoring and feedback ▪ Take a business driven role modeling a ‘way systematic view of of life’ leadership development
  • 6. Forums 1 Typical approach • Superior, not in reporting hierarchy A • Supports participant Identify development through participants and E - Engaging with superiors match to C Stretch individual, and stakeholders specific Identification of deliver business Guide - Coaching participant challenges learning edges and impact and build - Adding org context creation of action confidence through plans on-the-job business challenges B Developmental feedback from different sources (270o Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Feedback) D Structured inputs on different topics through - Forums input tailor-made, just-in-time knowledge and skills - On-the-job coaching to accelerate learning and track individual progress F Continued developmental feedback from different sources
  • 7. 2 Leadership systems ▪ Structured process to decide on new Recruiting roles ▪ Use creative approaches to recruiting ▪ Volunteers and nominations for Harnessing positions ▪ Internal marketplace for talent ▪ Match portfolio of opportunities with Matching portfolio of leaders ▪ Enable X-business, functional mobility ▪ Ensure developmental focus to Performance performance management management ▪ Make developing leaders a KPI
  • 8. 3 The vital few desired shifts in performance culture can be influenced by interventions on 5 dimensions The organization’s culture will shift if . . . Role-modeling Understanding and ‘…I see leaders, conviction peers and reports ‘…I know what is behaving in the expected of me, I new way’ agree with it, and it is meaningful’ Personal choice ‘…I choose to make a Reinforcement difference’ mechanisms Skills required for change ‘…The systems ‘…I have the skills, reinforce the capabilities and change in behaviour I opportunities to behave am being asked to in a new way’ make’
  • 9. Leadership development case studies High-tech machinery and equipment company (60,000 Large retail bank employees, USD 17 Leading retailer in (26,000 employees, billion revenue) Latin America 20 geographies) ▪ Deep cultural diagnostic, ▪ Leadership Academy launched ▪ Developed critical mass of training and on-the-job coaching, – core programme for top 250, leaders – focus on deep focus on top 100 wider in focus for top 750 personal transformation ▪ Rise in leadership abilities, ▪ Increased customer satisfaction, ▪ 20% drop in cost to income ratio: USD 500 million EBIT gap 8% increase in EBIT strong external recognition closed Regional energy powerhouse (USD 60 Leading oil & gas billion sales across company (USD 40 Global chemicals oil, gas, retail, billion sales, 2,000 and materials petchem) employees) manufacturer ▪ High profile breakthrough ▪ High impact fieldwork projects; ▪ Frontline training linked to daily projects and ongoing capability on-the-job coaching work building ▪ Sustainability achieved – nearly ▪ USD 100 million savings in ▪ USD 1.2 billion annual EBIT 30% of all employees 6 months; improved leadership improvement, new culture supporting projects capabilities
  • 10. Learning from case studies Go beyond training to holistic development Develop a common leadership model Work with the eco-system, not just the leaders Establish ownership with the business units Focus on development instead of evaluation
  • 11. Creating Future Leaders of the Oil and Gas Industry 8th Oil and Gas HR Round Table August 28, 2009 CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of McKinsey & Company is strictly prohibited