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About UX by UX-REPUBLIC Paris

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About UX by UX-REPUBLIC Paris

  1. 1. UX-REPUBLIC DIGITAL THINKING “Design is not just what it looks like and feels like. Design is how it works.” Steve Jobs
  2. 2. “Design is not just what it 
 looks like and feels like. 
 Design is how it works.” 
 
 Steve Jobs | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  3. 3. 68% Des utilisateurs quittent un site web à cause d’une expérience utilisateur décevante | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX !3 REPUBLIC
  4. 4. 44% Des acheteurs en ligne parleront à leurs amis d’une mauvaise expérience en ligne | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  5. 5. 62% Des utilisateurs basent leurs futurs achats sur leurs expériences passées | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  6. 6. Bonne Mauvaise Une mauvaise expérience de service est relayée 17 fois, tandis qu'une bonne ne l'est que 3 fois | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  7. 7. 85% Des problèmes d’UX peuvent être résolus en testant le service sur 5 utilisateurs | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  8. 8. 40% Du temps de développement est consacré à l’implémentation et la correction de fonctionnalités non indispensables au service | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  9. 9. 16% 4% Des internautes français utilisent aujourd’hui leur téléphone mobile pour acheter des produits ou souscrire à un service, contre une moyenne mondiale à 16% | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  10. 10. UX Des utilisateurs quittent un site web à cause d’une expérience utilisateur trop pauvre REPUBLIC Des internautes français utilisent aujourd’hui leur téléphone mobile pour acheter des produits ou souscrire à un service, contre une moyenne mondiale à 16% 68% 4% Des acheteurs en ligne parleront à leurs amis d’une mauvaise expérience en ligne 44% UX 62% 40% Du temps de développement est utilisé à développer des fonctionnalités pas nécessaires et à corriger les problèmes liés à ses fonctionnalités 85% Des utilisateurs basent leurs futurs achats sur leurs expériences passées Des problèmes d’UX peuvent être résolus en testant sur 5 utilisateurs | www.ux-republic.com - hello@ux-republic.com - @UXRepublic
  11. 11. Most Advanced be MAYA Yet
 Acceptable | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  12. 12. $1 Pour Amazon, IBM ou McAfee 1 $ investi en UX se fertilise en 100 $ | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  13. 13. En enlevant l’étape d’enregistrement obligatoire +45% des achats AMAZON a gagné $15millions le premier mois | www.ux-republic.com - hello@ux-republic.com - @UXRepublic UX REPUBLIC
  14. 14. G Augmentation des ventes Baisse des coûts de 
 formation et de support Y REPUBLIC 4 Gains de productivité Baisse des temps & 
 des coûts de développement d UX D Augmentation de la satisfaction
 client et la fidélisation | Baisse des coûts de maintenance www.ux-republic.com - hello@ux-republic.com - @UXRepublic V
  15. 15. THANK YOU for watching www.ux-republic.com
 hello@ux-republic.com

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