1. ONE DAY SESSION
ON
Communication
&
Presentation Skills
-Everyone Communicates,
Few Connects
CHAROEN POKPHAND INDIA PVT LTD
VIZIANAGARAM

3. Communication is the process of sharing
information, thoughts and feelings between
people through speaking, writing or body
language.
Effective communication is the glue that
helps you deepen your connections to
others and improve teamwork, decision
making, and problem solving.
It enables you to communicate even
negative or difficult messages without
creating conflict or destroying trust
WHAT IS COMMUNICATION ?

4. What is Communication…
 Art of getting your message across
effectively through and get the work
done:
•Spoken words – first & simplest way
•Body Language – can make or mar
•Written words – reflects importance
•Visuals & signs – leaves greatest impact

5. Why Communication…
 to express our emotions
 achieve joint understanding
 to get things done
 pass on and obtain information
 reach decisions
 develop relationships

6. What makes
an Effective Communication ?
Sender Receiver
Message
Feedback
Channel
Perception
Delivery
Preparation
Response
Understanding

7. 7
Research shows, communication is…
body language
55%
words
7%
Articulation
38%

8. WHAT IS ARTICULATION?
Tone/Mood
Pitch
Voice
Modulation
Stress
Feeling and Enthusiasm
Force/Speed of Delivery

9. What is Body Language?
Posture
Gestures
Facial Expressions
Eye Contact
Space
Way of Walking

10. How do we pick up our
Communication Skills?
Speaking
9%
16%
30%
45%

11. How do we pick up our
Communication Skills?
Speaking
9%
16%
30%
45%

12. Listening
 Listening is important
– Over our lives we will listen to many more
speeches than we will deliver
– Helps develop critical thinking
– Many Fortune 500 companies provide employees
with listening training
– Studies show a direct link between academic
success and the ability to listen
– Listening and hearing are two different things

13. Causes of Poor Listening
 Not Concentrating
– Daydreaming, mind wandering, dozing
 Listening Too Hard
– Trying to remember every fact, no matter how
minute
 Jumping To Conclusions
– Putting words into the speakers mouth;
interrupting speaker, anticipating what speaker
will say/do next
 Focusing On Delivery Instead Of Message
– Speakers accent, clothes, stuttering,
presentation tools

14. 1. Stop Talking

15. 2. Prepare Yourself to
Listen

16.  3. Put the Speaker at Ease

17. 4. Remove Distractions

18. 5. Empathize

19. 6. Be Patient

20. 7. Avoid Personal Prejudice

21. 8. Listen to the Tone

22. 9. Listen for Ideas – Not
Just Words

23.  10. Wait and Watch for
Non-Verbal
Communication

24. How to improve Listening
 Take Listening Seriously
 Resist Distractions
 Don’t be Diverted by Appearance or Delivery
 Suspend Judgment
 Focus Your Listening
– Listen for main points
– Listen for evidence
 Is it accurate
 Are the sources objective
 Is it relevant
 Is it sufficient to support the speakers claim
– Listen for technique
 Study the speakers technique as a learning tool

26. What are most common
Fears of the People?
No.1 fear=Public Speaking
Fear No.2=Death
 Stage fright ?
-In spotlight
-unprepared
-inexperienced
Fear of Being Laughed at

27. Types of Speeches We Delivery
– Read from manuscript
only done when absolute accuracy is required
– Reciting from memory
seldom done, if done rehearse until you’re very comfortable doing it
– Impromptu
speaking with little or no preparation
avoid unless you are extremely comfortable with the subject
– Extemporaneous
carefully prepared and delivered from a brief set of notes
Should sound spontaneous even if it has been
rehearsed extensively

28. 3 steps for good
speech
1.Preparation
2.Practice
3.Presentation

29. Sample Speech Outline
I. Introduction
 Thesis
II. Body
 support arguments
III. Conclusion
 Effective Ending

30. 1. Prepare Yourself
 Prepare your speech or notes so you
can refer to your presentation easily
 Dress the way you want people to
perceive you
 Before speaking, try to find a private
place to stand before a mirror, look at
yourself, make sure all is ok, and say
to yourself: “I can do this.”

31. 2.Practice Your Speech
 Ask a small group of friends – or even
one friend – to let you practice and to
give you useful tips about how to
improve
 Learn your speech so you can refer to
it without reading it
 Practice speaking very clearly
 Practice speaking – NOT reading

32. 2. Practice
 Practice your hand gestures so they
are natural to you
 Use a timer (for example, a watch) so
that you will know how long you have
spoken. (You may be surprised!)
 Listen to your friends and try to use
their comments to improve your
speech
 Record your voice and Improve

33. Effective Communication
 PRESENTATION
-Be Confident
- fright is common
- Aware of your Body language
-voice tone
-gestures
-eye contact
-Focus on all the audience
- Know Your message and
speech
3 Presentation

34. Things You Shouldn’t Do
 Read directly from notes
 Memorizing your Speech
 Turn back on audience
 Slouch, hands in pockets
 No um, ah, you know’s
 No nervous gestures
 Talk too fast,
 Talk too quietly

35. Things You Should Do
Eye contact
Can glance at
notes
Appropriate
gestures
Use stories,
quotes, idioms
Rhetorical
questions to
involve audience

36. Ten Successful Tips
 1.Know the room- become familiar
with the place of presentation
 2.Know the audience- greet or chat
with the audience before hand. It’s
easier to speak to friends than to
strangers
 3.Know your material - You may
forget the material due to
nervousness or un-preparedness

37. Control the “Butterflies”
 4.Relaxation- relax entire body by
stretching and breathing so as to
ease the tension
 5. Visualize giving your speech-
Visualize yourself giving your
speech from start to finish. By
visualizing yourself successful,
you will be successful
Ten Successful Tips

38.  6. People want you to succeed-
the audience is there to see you
succeed not to fail
 7. Don’t apologize-by mentioning
your nervousness or apologizing,
you’ll only be calling the
audience’s attention to mistakes
Ten Successful Tips

39.  8. Concentrate on your message-
not the medium: Focus on the
message you are trying to convey
and not on your anxieties
 9. Turn nervousness into positive
energy: nervousness increases
adrenaline, transform it into
vitality and enthusiasm
Ten Successful Tips

40.  10. Gain experience :
experience builds
confidence, which is key
to effective public
speaking
Ten Successful Tips

41. Practice takes you from this..
To this….

42. trainerudaykumar@gmail.com