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Scrum Sredom (8 April 2020) - Engagement is the key (by gunther verheyen)

Gunther Verheyen contributed to the weekly "Scrum Sredom" sessions (Scrum Wednesdays) with a session to show how "Engagement is the key." The show was hosted by the Serbian Scrum communities.
Because "Employees who are engaged actually care a lot more (about team, customer and enterprise outcomes)."

Gunther is an independent Scrum Caretaker; a connector, writer, speaker, humaniser. More at guntherverheyen.com/about/

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Scrum Sredom (8 April 2020) - Engagement is the key (by gunther verheyen)

  1. 1. “Employees who are engaged actually care a lot more.” (about team, customer and enterprise outcomes) Gunther Verheyen
  2. 2. Gunther Verheyen, Ullizee-Inc independent Scrum Caretaker Engagement is the key Putting people at the heart of your Scrum Gunther Verheyen “Scrum Sredom” Meetup Belgrade (Virtual), 8 Apr 2020
  3. 3. 4© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Engagement, the untapped potential of humanization [Source: Gallup - State of the global workplace, 2017] Serbia: 22% - 60% - 18% Belgium: 10% - 73% - 17%
  4. 4. 5© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Scrum values enacted Scrum Commitment
  5. 5. 7© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee The first prerequisite What is needed first and foremost to establish an environment of engagement and creativity? 2’
  6. 6. 9© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee How about an environment? The first prerequisite
  7. 7. 10© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee The reality of many organizations
  8. 8. 11© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee What now? “We need an Agile transformation !” We were (are) not organized for complexity
  9. 9. 12© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Combined with: • Lack of team spaces • Team instability • Meeting culture • Delivery / deadline pressure • Regular waves of lay-offs Enter… Catastrophy. The reality of many Agile transformations
  10. 10. 13© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee More Agile teams does not make a more Agile organization ??? !!!
  11. 11. 14© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Fostering an environment of Scrum
  12. 12. 15© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Scrum values enacted Scrum Commitment Focus
  13. 13. 16© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Re-imagine your Scrum • Define your product (or select another meaningful initiative) – Slice if too BIG • Upgrade your Scrum for the selected initiative/slice: – Use Product Backlog as the single plan – Reset your accountabilities: • Product Owner • Scrum Master • Development Team(s) – Facilitate with tools, infrastructure and a team zone • Create sashimi releases – Through a controlled and automated deployment pipeline Repeat
  14. 14. 17© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Conflict is interaction • Complex and cognitive challenges require the intelligence, insights and viewpoints of all involved. • Self-organizing teams constructively sort out disagreements over ideas, options and relationships. • Both absence of conflict and destructive conflicts are detrimental to progress and performance.
  15. 15. 18© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Scrum values enacted Scrum Commitment Focus Openness
  16. 16. 19© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Re-imagine your Scrum (additional challenges) • Define your product (or select another meaningful initiative) – Slice if too BIG • Re-imagine your Scrum for the selected initiative/slice: – Use Product Backlog as the single plan – Reset your accountabilities: • Product Owner • Scrum Master • Development Team(s) – Facilitate with tools, infrastructure and a team zone • Create sashimi releases – Through a controlled and automated deployment pipeline Repeat Meanwhile fixing: • Funding & finance • Resource allocation • HR procedures • Product management relationship
  17. 17. 20© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee More Agile teams does not make a more Agile organization ??? !!! “Organizations need to adopt a management style that promotes this process.” [source: The New New Product Development Game]
  18. 18. 21© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee “The New New Product Development Game” (1986) Hirotaka Takeuchi and Ikujiro Nonaka defined 6 characteristics of “Scrum”, adding that it is a vehicle for introducing creative processes into an old, rigid organization and the need to adopt a management style that promotes this process. 1. Built-ininstability The tension of carrying out strategically important work against challenging goals with a wide measure of freedom. 3. Overlappingdevelopmentphases The team, with its different disciplines and personalities, works as a unit in a shared workspace to combine all phases. 2. Self-organizingteams The organization funds the teams like start-ups thriving on autonomy, self-transcendence, and cross-fertilization. 4. “Multi-learning” A team becomes more versatile as team members develop skills and accumulate experience in different areas. 5. Subtlecontrol Check-points and self-control help find mistakes early and keep instability, ambiguity and tension from turning into chaos. 6. Organizationaltransferof learning Beyond accumulating knowledge across levels and functions, learnings are transferred to other product groups and divisions.
  19. 19. 22© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee “The New New Product Development Game” (1986) Hirotaka Takeuchi and Ikujiro Nonaka defined 6 characteristics of “Scrum”, adding that it is a vehicle for introducing creative processes into an old, rigid organization and the need to adopt a management style that promotes this process. 3. Overlappingdevelopmentphases The team, with its different disciplines and personalities, works as a unit in a shared workspace to combine all phases. 2. Self-organizingteams The organization funds the teams like start-ups thriving on autonomy, self-transcendence, and cross-fertilization.
  20. 20. 23© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee • Self-organization is more constrained by an organization than by people’s intrinsic abilities to self- organize. • Scrum provides boundaries for self- organization to be more effective. – Accountabilities and minimal rules – Time-boxing – Releasable (Valuable?) Increments • Self-organization works better against goals. – Organizational purpose and mission – Product Vision – Sprint Goal Self-organization renders autonomy more effective
  21. 21. 24© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Scrum values enacted Scrum Commitment Focus OpennessRespect
  22. 22. 25© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee The management shift Sprint Reviews revolves around the question: “How much (potential) value has a team created in a Sprint?” (over “Did all individuals perform their tasks according to their estimates?”)
  23. 23. 26© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Measuring value
  24. 24. 27© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Measuring value Employees who are engaged (15%) actually care a lot more. (about team, customer and enterprise outcomes)
  25. 25. 28© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Engagement is the key [Source: Gallup - State of the global workplace, 2017] “Businesses that orient performance management systems around basic human needs for psychological engagement get the most out of their employees.”
  26. 26. 29© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee The biggest impediment? What is the biggest impediment to Agile (as the path to unlocking engagement)? 2’
  27. 27. “The biggest impediment to Agile is our ingrained obsession with controlling individuals.” Gunther Verheyen
  28. 28. Keep learning. Keep improving. Keep… Scrumming.
  29. 29. 41© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee Scrum values enacted Scrum Commitment Focus OpennessRespect Courage
  30. 30. 42© 2003-2020 Gunther Verheyen – Ullizee-Inc. - @Ullizee About Gunther Verheyen independent Scrum Caretaker • eXtreme Programming and Scrum since 2003 • Professional Scrum Trainer since 2011 • Shepherded Professional Scrum at Scrum.org and co- created Agility Path, EBMgt, the Nexus framework for Scaled Professional Scrum (2013-2016) • Author of “Scrum – A Pocket Guide” and “97 Things Every Scrum Practitioner Should Know” Mail gunther.verheyen@mac.com Twitter @Ullizee Blog http://guntherverheyen.com

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