The Retail landscape is changing. Customer needs and behaviors have shifted at a pace and scale we’ve never seen before, and continue to shape the way we respond. Due to the pandemic, Retailers have had to rethink operations, supply chains and the entire digital experience. In this webinar, UX leaders from IKEA Retail, Ingka Group (one of the world’s largest furniture retailers) and Sainsbury's (one of the UK’s biggest supermarkets) will offer insight into how UX research is helping them to stay on top of changing customer habits and behaviors. You’ll also discover: -How the current pandemic is changing Retail and the digital experiences and expectations of its customers -How UX leaders from Retailers like IKEA and Sainsbury’s leverage UX research to adapt to these changes and what we can learn from them -What you can do to improve UX research delivery and efficiency in a time of economic uncertainty