ERP Planning and Implementation

Prepare by: Dr. Usman Tariq
10 February 2019
Outline
• How to plan ERP project
• System Development Life Cycle
• Planning of ERP project
• New methodologies
• Waterfall methodology
• Rapid application development methodology (RAD)
• Extreme Programming Methodology
• ASAP: Accelerated SAP
Reasons to Replace Your ERP System
1. The current system lacks function, is hard to use, slow, and/or inflexible. These are probably the most obvious reasons,
and companies experiencing these kinds of issues should not hesitate to find and install a replacement system
2. Operating costs are too high. Older system can get increasingly expensive to operate, especially if the software is no
longer supported by the developer, the hardware is antiquated and increasingly unreliable, or if there are a lot of
modifications (made to overcome limitations mentioned in the first bullet).
3. It doesn’t support current business needs like web sales, collaboration or business intelligence.
4. Your people rely on spreadsheets to get their jobs done. This is a big red flag. If the function can’t be accomplished within
the system (or usability is lacking so it’s perceived to be easier to use spreadsheets) you are not getting the benefits you
paid for and the system is not supporting your business needs.
5. You lose business to competitors because they are simply easier to do business with or their customer service is better.
This may not be entirely the fault of the system but the system may be hampering or limiting your effectiveness in
pleasing the customers, answering their questions, or delivering products on time.
6. Your company is growing or changing faster than the system can support and you need better control of your processes.
When new processes and technologies start showing up in your market, do system limitations prevent you from moving
forward against the competition? How long does it take your ERP supplier to add new functionality?
7. Decision-makers are frustrated by lack of easy access to the information they need about the business, sales and
markets.
Common ERP Functional Requirements
1. An integrated system operating in
or near actual real time without
reliance on periodic updates
2. A common database supporting
all applications
3. A consistent look and feel across
modules
4. System installation with elaborate
application integration by the in-
house IT department
 Distribution Process Management
 Supply Chain Management
 Price Configuration
 Financial Data Management
 Project Planning
 Redundant Task Reduction
 Business Needs Assessments
How to create ERP value
• ERP creates value through
1. Integrating activates across a firm
2. Implementing best practices for each business process
3. Standardizing processes within organizations
4. Creating one-source data
5. Providing on-line access to information
• facilitate better organizational planning,
• communication, and collaboration.
Most used ERP Modules
Module Degree of module used by
companies
Financial and Accounting 91.5%
Materials Management 89.2%
Production Planning 88.5%
Order entry 87.7%
Purchasing 86.9%
Financial Control 81.5%
Distribution/logistics 75.4%
Example
LMS – ERP (1/2)
Example (modules)
LMS – ERP (2/2)
Example (modules)
ERP for Manufacturing Industry
Example (modules)
Ways to Developing ERP System
Method Advantages Disadvantages
Develop in-house Best fit with organizational needs Most difficult to develop, most expensive,
Slowest
In house system with vendor
supplements
Gain commercial advantages combined with
organizational fit
Difficult to develop, Expensive, slow
Best-of-breed Theoretically gain best of all systems Difficult to link modules, slow, potentially
inefficient
Customized vendor system Retain flexibility while keeping vendor expertise Slower, usually more expensive
Selected vendor modules Less risk, relatively fast, least expensive If expand, long run time and cost higher
Full vendor system Fast, less expensive, efficient Inflexible
Application service provider Least risk, least cost, fastest, least subject to
vendor change
At the mercy of the provider, no control,
and subject to price increases
Critical Success Factors in ERP
1. Clear understating of strategic goals
2. Commitment by top management
3. Excellent implementation project management
4. Great implementation team
5. Successful coping with technical issues
6. Organizational commitment to change
7. Extensive education and training
8. Data accuracy
9. Focused performance measures
10. Multisite issues resolved
Levels of IS/IT Failure
• Corresponding failure
– Don’t meet design objectives
• Process failure
– Not on time &/or not within budget
• Interaction failure
– System not used as designed
• Expectation failure
– Return not what stockholders expected
Factors in ERP Implementation Failure
Scenario CIO/IT Focus Typical outcome
Technological determinism Technical Fail to gain business
benefits
Supplier/consultant driven Disregarded Cost overruns
Outdated relationships &
capabilities
Insufficient talent Chaos
Factors to Reduce Risk
• Business case
• Justify need for system, establish objectives
• Benchmark
• Import best practices
• Implementation strategy
• Align system with corporate strategy
• Project management
• Change management
• BPR
• Installation
Open Source ERP
• Reasons of Choosing open source ERP
1. cost
2. Free redistribution
3. Available source code
• Available providers
There are many vendors providing open
source ERP systems. For example:
1. Open MFG
2. FISTERRA
3. ERP 5
4. Compiere
5. Odoo
ERP System Needs
 It must be unified with applications and interfaces easy to use and working seamlessly
across multiple departments
 A common database or multiple shared databases accessible through all applications
 Search and report utilities
 Scalability, customization, and easy integration of additional modules as needed
 Database and information management software for a single central or for multiple
interconnected databases with data flow to and from all. The defined workflow makes
data movement seamless. Database hosts can be local, remote, or cloud-based.
ERP System Needs
 Applications and interfaces with suitable read-only or edit access controls to process data. For
ERP content, when a writer submits content for review, only the editor should have access to it to
prevent duplication and conflict.
 Workflow management where data updates and actions follow a logical sequence based on
business needs.
 Report generation usually available in either dashboard form or data-editing applications like
spreadsheets on management, department, team, and individual levels is another important ERP
need.
 Communication in ERP systems is by automated mail generation, instant messaging, chat, or
general broadcasts at individual and group levels.
SDLC
• Systems Development Life Cycle : the overall process for developing
information systems from planning and analysis through
implementation and maintenance
Project Planning
• Set up project administration
• Staff project
• Set goals and objectives
• Acquire project resources
• Define metrics
Project Staff
• Project manager
• Solution experts
• Process experts
• Technical experts
• Geography experts
• Change management
Traditional Systems Development Life Cycle
 Detailed analysis of system using tools and techniques to determine
problem areas
– Process models
– Data models
 Phases
1. Problem definition
2. Feasibility study
3. Systems analysis
4. Systems design
5. Detailed design
6. Implementation
7. Maintenance
Traditional Systems Development Life Cycle (continued)
 Automating current system is counter-productive
– Inherit old problems and flaws
 Provides opportunity to re-engineer current system
 Create logical database design before details are refined
 Takes too much time
 Uses a great deal of resources
 Expensive
ERP Implementation Requirements
1. Installations, which includes software, hardware and network requirements
2. Configurations and integrations
3. Project management
4. Change management
5. Data migration
6. Training
7. Documentation
8. Managing the go-live event
9. Post go-live support
10. Costs for future wish-list enhancements
ERP Customization
• When we customize the ERP system, we will build a function that does not
exist in the ERP software to be used. If partner ERP we cannot help us in
building this customization, it may be very troublesome us to be able to get
what we want.
 Require technical expertise and in-depth product knowledge
 Customization often have uniqueness of each for each solution
 Requiring the addition of new features to meet the needs
ERP Configuration
• if you choose to configure your ERP system, you basically set up setting your ERP
system. It might sound easy, but you need to know that there will be a lot of settings,
which certainly thorough knowledge of ERP systems owned will be necessary. But
in this case you can ask for help on your partner because they certainly have
experience in these matters.
 Requires knowledge of deep ERP system
 Configuration is done in a variety of ERP systems usually are basically the same
 Adjusting existing features to meet business needs
New Methodologies
1. Waterfall methodology
2. Rapid application development methodology (RAD)
3. Extreme Programming Methodology
4. ASAP: Accelerated SAP
Waterfall methodology
• Waterfall methodology – a sequential,
activity-based process in which each
phase in the SDLC is performed
sequentially from planning through
implementation and maintenance
Rapid application development methodology (RAD)
Emphasizes extensive user involvement in the rapid and
evolutionary construction of working prototypes of a system
to accelerate the systems development process
The prototype is an essential part of the analysis phase when
using a RAD methodology
– Prototype – a smaller-scale representation or working model of the
users’ requirements or a proposed design for an information
system
Extreme Programming Methodology
Extreme programming (XP) methodology – breaks a project into tiny
phases, and developers cannot continue on to the next phase until the
first phase is complete
ASAP
• Accelerated SAP (ASAP) is SAP's standard implementation
methodology. It contains the Roadmap, a step-by-step guide that
incorporates experience from many years of implementing R/3.
• Accelerated SAP contains a multitude of tools, accelerators and
useful information to assist all team members in implementing R/3.
Quality checks are incorporated at the end of each phase to easily
monitor deliverables and critical success factors.
ASAP Roadmap
Final
Preparation
Project
Preparation Business Blueprint
Realization
Setup of Local Project
Organization
Adaption of
Strategic Framework
Establish OCM
Procedures + Responsibles
Infrastructure Requirements
and Design
Early Adoption of Best
Business Practice Proceesses
Training and
Documentation Strategy
Data Management
Standards Implementation
Data Cleansing
and Data Preparation
Completion Check &
Prepare for Next Phase
General
Project Management
Local Business Blueprint
Documentation
Security Requirements
Infrastructure Planning
System Operation Stategy
Early Adoption of Best
Business Practice Processes
Training Planning
Data Cleansing
and Data Preparation
Completion Check &
Prepare for Next Phase
OCM Organizational
Alignment + Change Analysis
General
Project Management
OCM
Training Preparation
Configuration &
Development
Unit / Process / Integration /
Business Acceptance Testing
Early Adoption of Best
Business Practice Processes
Infrastructure
Implementation
Data Preparation & Data
Migration Simulation
Completion Check &
Prepare for Next Phase
Cutover Planning
& Preparation
Business Transition
Planning for Cutover
General
Project Management
OCM
End User Training
End User Practice in the
System
Data Migration to
Production
Infrastructure Finalization
Cutover Management
Business Simulation
Pre-Go-Live Operations
Completion Check &
Prepare for Next Phase
Final Cutover and
Controlled Process GoLive
GoLive and
Support
General
Project Management
OCM
Project Closing
System Support
Business Support
ERP System Migration
• Over time, need to adopt changes
• Minor modifications
• Maybe system replacement
• Vendors change products
• WHY
• The longer the time between upgrades, the harder
• Easier to support a smaller number of software versions
• Migrations can increase sales of seats, add-ons
ERP Data Migration Methodology
ERP Data Migration Methodology (cont.)
ERP Data Migration Methodology (cont.)
ERP Data Migration Methodology (cont.)
User Reasons to Migrate
• Added functionality
• Compliance with new standards
• Discontinued vendor support
• Customer problems in linked systems
ERP System Requirements (midsize company)
ERP System Requirements (midsize company)
• CLIENT HARDWARE AND O/S
REQUIREMENTS
• Windows Client: (Minimum
Requirements)
• Intel processor (pentium and up)
• 10 MB available hard drive space
• 32 MB RAM
• TCP/IP and Telnet connection to
Linux Host
• Windows XP or better (Win
XP/7/8)
• X11 (X-Windows) Client (Client
must be Intel processor based
and support WINE)
• Linux Server Software Requirements
• Red Hat Enterprise Series
• CentOS
• SUSE
• Debian
• Ubuntu
• For all others, please contact
Fourth Generation Software
Hardware sizing for up to 4,000 Users
Hardware Sizing on Virtual Servers
SAP ERP Modules
Example
SAP ERP Industry Coverage
https://www.sap.com/mena/industries.html
Microsoft Dynamics 365 - ERP
Example
ERP Options Analysis
Example
1 sur 45

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ERP Planning and Implementation

  • 1. Prepare by: Dr. Usman Tariq 10 February 2019
  • 2. Outline • How to plan ERP project • System Development Life Cycle • Planning of ERP project • New methodologies • Waterfall methodology • Rapid application development methodology (RAD) • Extreme Programming Methodology • ASAP: Accelerated SAP
  • 3. Reasons to Replace Your ERP System 1. The current system lacks function, is hard to use, slow, and/or inflexible. These are probably the most obvious reasons, and companies experiencing these kinds of issues should not hesitate to find and install a replacement system 2. Operating costs are too high. Older system can get increasingly expensive to operate, especially if the software is no longer supported by the developer, the hardware is antiquated and increasingly unreliable, or if there are a lot of modifications (made to overcome limitations mentioned in the first bullet). 3. It doesn’t support current business needs like web sales, collaboration or business intelligence. 4. Your people rely on spreadsheets to get their jobs done. This is a big red flag. If the function can’t be accomplished within the system (or usability is lacking so it’s perceived to be easier to use spreadsheets) you are not getting the benefits you paid for and the system is not supporting your business needs. 5. You lose business to competitors because they are simply easier to do business with or their customer service is better. This may not be entirely the fault of the system but the system may be hampering or limiting your effectiveness in pleasing the customers, answering their questions, or delivering products on time. 6. Your company is growing or changing faster than the system can support and you need better control of your processes. When new processes and technologies start showing up in your market, do system limitations prevent you from moving forward against the competition? How long does it take your ERP supplier to add new functionality? 7. Decision-makers are frustrated by lack of easy access to the information they need about the business, sales and markets.
  • 4. Common ERP Functional Requirements 1. An integrated system operating in or near actual real time without reliance on periodic updates 2. A common database supporting all applications 3. A consistent look and feel across modules 4. System installation with elaborate application integration by the in- house IT department  Distribution Process Management  Supply Chain Management  Price Configuration  Financial Data Management  Project Planning  Redundant Task Reduction  Business Needs Assessments
  • 5. How to create ERP value • ERP creates value through 1. Integrating activates across a firm 2. Implementing best practices for each business process 3. Standardizing processes within organizations 4. Creating one-source data 5. Providing on-line access to information • facilitate better organizational planning, • communication, and collaboration.
  • 6. Most used ERP Modules Module Degree of module used by companies Financial and Accounting 91.5% Materials Management 89.2% Production Planning 88.5% Order entry 87.7% Purchasing 86.9% Financial Control 81.5% Distribution/logistics 75.4% Example
  • 7. LMS – ERP (1/2) Example (modules)
  • 8. LMS – ERP (2/2) Example (modules)
  • 9. ERP for Manufacturing Industry Example (modules)
  • 10. Ways to Developing ERP System Method Advantages Disadvantages Develop in-house Best fit with organizational needs Most difficult to develop, most expensive, Slowest In house system with vendor supplements Gain commercial advantages combined with organizational fit Difficult to develop, Expensive, slow Best-of-breed Theoretically gain best of all systems Difficult to link modules, slow, potentially inefficient Customized vendor system Retain flexibility while keeping vendor expertise Slower, usually more expensive Selected vendor modules Less risk, relatively fast, least expensive If expand, long run time and cost higher Full vendor system Fast, less expensive, efficient Inflexible Application service provider Least risk, least cost, fastest, least subject to vendor change At the mercy of the provider, no control, and subject to price increases
  • 11. Critical Success Factors in ERP 1. Clear understating of strategic goals 2. Commitment by top management 3. Excellent implementation project management 4. Great implementation team 5. Successful coping with technical issues 6. Organizational commitment to change 7. Extensive education and training 8. Data accuracy 9. Focused performance measures 10. Multisite issues resolved
  • 12. Levels of IS/IT Failure • Corresponding failure – Don’t meet design objectives • Process failure – Not on time &/or not within budget • Interaction failure – System not used as designed • Expectation failure – Return not what stockholders expected
  • 13. Factors in ERP Implementation Failure Scenario CIO/IT Focus Typical outcome Technological determinism Technical Fail to gain business benefits Supplier/consultant driven Disregarded Cost overruns Outdated relationships & capabilities Insufficient talent Chaos
  • 14. Factors to Reduce Risk • Business case • Justify need for system, establish objectives • Benchmark • Import best practices • Implementation strategy • Align system with corporate strategy • Project management • Change management • BPR • Installation
  • 15. Open Source ERP • Reasons of Choosing open source ERP 1. cost 2. Free redistribution 3. Available source code • Available providers There are many vendors providing open source ERP systems. For example: 1. Open MFG 2. FISTERRA 3. ERP 5 4. Compiere 5. Odoo
  • 16. ERP System Needs  It must be unified with applications and interfaces easy to use and working seamlessly across multiple departments  A common database or multiple shared databases accessible through all applications  Search and report utilities  Scalability, customization, and easy integration of additional modules as needed  Database and information management software for a single central or for multiple interconnected databases with data flow to and from all. The defined workflow makes data movement seamless. Database hosts can be local, remote, or cloud-based.
  • 17. ERP System Needs  Applications and interfaces with suitable read-only or edit access controls to process data. For ERP content, when a writer submits content for review, only the editor should have access to it to prevent duplication and conflict.  Workflow management where data updates and actions follow a logical sequence based on business needs.  Report generation usually available in either dashboard form or data-editing applications like spreadsheets on management, department, team, and individual levels is another important ERP need.  Communication in ERP systems is by automated mail generation, instant messaging, chat, or general broadcasts at individual and group levels.
  • 18. SDLC • Systems Development Life Cycle : the overall process for developing information systems from planning and analysis through implementation and maintenance
  • 19. Project Planning • Set up project administration • Staff project • Set goals and objectives • Acquire project resources • Define metrics
  • 20. Project Staff • Project manager • Solution experts • Process experts • Technical experts • Geography experts • Change management
  • 21. Traditional Systems Development Life Cycle  Detailed analysis of system using tools and techniques to determine problem areas – Process models – Data models  Phases 1. Problem definition 2. Feasibility study 3. Systems analysis 4. Systems design 5. Detailed design 6. Implementation 7. Maintenance
  • 22. Traditional Systems Development Life Cycle (continued)  Automating current system is counter-productive – Inherit old problems and flaws  Provides opportunity to re-engineer current system  Create logical database design before details are refined  Takes too much time  Uses a great deal of resources  Expensive
  • 23. ERP Implementation Requirements 1. Installations, which includes software, hardware and network requirements 2. Configurations and integrations 3. Project management 4. Change management 5. Data migration 6. Training 7. Documentation 8. Managing the go-live event 9. Post go-live support 10. Costs for future wish-list enhancements
  • 24. ERP Customization • When we customize the ERP system, we will build a function that does not exist in the ERP software to be used. If partner ERP we cannot help us in building this customization, it may be very troublesome us to be able to get what we want.  Require technical expertise and in-depth product knowledge  Customization often have uniqueness of each for each solution  Requiring the addition of new features to meet the needs
  • 25. ERP Configuration • if you choose to configure your ERP system, you basically set up setting your ERP system. It might sound easy, but you need to know that there will be a lot of settings, which certainly thorough knowledge of ERP systems owned will be necessary. But in this case you can ask for help on your partner because they certainly have experience in these matters.  Requires knowledge of deep ERP system  Configuration is done in a variety of ERP systems usually are basically the same  Adjusting existing features to meet business needs
  • 26. New Methodologies 1. Waterfall methodology 2. Rapid application development methodology (RAD) 3. Extreme Programming Methodology 4. ASAP: Accelerated SAP
  • 27. Waterfall methodology • Waterfall methodology – a sequential, activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance
  • 28. Rapid application development methodology (RAD) Emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system to accelerate the systems development process The prototype is an essential part of the analysis phase when using a RAD methodology – Prototype – a smaller-scale representation or working model of the users’ requirements or a proposed design for an information system
  • 29. Extreme Programming Methodology Extreme programming (XP) methodology – breaks a project into tiny phases, and developers cannot continue on to the next phase until the first phase is complete
  • 30. ASAP • Accelerated SAP (ASAP) is SAP's standard implementation methodology. It contains the Roadmap, a step-by-step guide that incorporates experience from many years of implementing R/3. • Accelerated SAP contains a multitude of tools, accelerators and useful information to assist all team members in implementing R/3. Quality checks are incorporated at the end of each phase to easily monitor deliverables and critical success factors.
  • 31. ASAP Roadmap Final Preparation Project Preparation Business Blueprint Realization Setup of Local Project Organization Adaption of Strategic Framework Establish OCM Procedures + Responsibles Infrastructure Requirements and Design Early Adoption of Best Business Practice Proceesses Training and Documentation Strategy Data Management Standards Implementation Data Cleansing and Data Preparation Completion Check & Prepare for Next Phase General Project Management Local Business Blueprint Documentation Security Requirements Infrastructure Planning System Operation Stategy Early Adoption of Best Business Practice Processes Training Planning Data Cleansing and Data Preparation Completion Check & Prepare for Next Phase OCM Organizational Alignment + Change Analysis General Project Management OCM Training Preparation Configuration & Development Unit / Process / Integration / Business Acceptance Testing Early Adoption of Best Business Practice Processes Infrastructure Implementation Data Preparation & Data Migration Simulation Completion Check & Prepare for Next Phase Cutover Planning & Preparation Business Transition Planning for Cutover General Project Management OCM End User Training End User Practice in the System Data Migration to Production Infrastructure Finalization Cutover Management Business Simulation Pre-Go-Live Operations Completion Check & Prepare for Next Phase Final Cutover and Controlled Process GoLive GoLive and Support General Project Management OCM Project Closing System Support Business Support
  • 32. ERP System Migration • Over time, need to adopt changes • Minor modifications • Maybe system replacement • Vendors change products • WHY • The longer the time between upgrades, the harder • Easier to support a smaller number of software versions • Migrations can increase sales of seats, add-ons
  • 33. ERP Data Migration Methodology
  • 34. ERP Data Migration Methodology (cont.)
  • 35. ERP Data Migration Methodology (cont.)
  • 36. ERP Data Migration Methodology (cont.)
  • 37. User Reasons to Migrate • Added functionality • Compliance with new standards • Discontinued vendor support • Customer problems in linked systems
  • 38. ERP System Requirements (midsize company)
  • 39. ERP System Requirements (midsize company) • CLIENT HARDWARE AND O/S REQUIREMENTS • Windows Client: (Minimum Requirements) • Intel processor (pentium and up) • 10 MB available hard drive space • 32 MB RAM • TCP/IP and Telnet connection to Linux Host • Windows XP or better (Win XP/7/8) • X11 (X-Windows) Client (Client must be Intel processor based and support WINE) • Linux Server Software Requirements • Red Hat Enterprise Series • CentOS • SUSE • Debian • Ubuntu • For all others, please contact Fourth Generation Software
  • 40. Hardware sizing for up to 4,000 Users
  • 41. Hardware Sizing on Virtual Servers
  • 43. SAP ERP Industry Coverage https://www.sap.com/mena/industries.html
  • 44. Microsoft Dynamics 365 - ERP Example