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Georgina Cairns Institute for Social Marketing University of Stirling & The Open University Social Marketing:  A Communication Tool (and More) for Flemish Health Promotion Symposium, hosted by VIGEZ 29.10.09
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object]
1951 – the beginning Why can’t you sell brotherhood like soap ?
1971 – The first  academic proposition
Marketing aims to understand and influence human behaviours ,[object Object]
Social marketing aims to understand and influence human behaviours ,[object Object]
Marketing and social marketing: Same, same but different ,[object Object],[object Object],[object Object]
Essential elements of social marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Marketing Planning Process Analysis of the issue: consumer characteristics, competition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Implementation Monitoring and evaluation M A R K E T / C O N S U M E R R E S E A R C H
UK case study:  smoking cessation in prisons Ref: MacAskill et al.(2008) Social marketing with challenging groups: smoking cessation in prisons in England and Wales. Int J Nonprofit Volunt Sect Mark. 13; 251-261.
1. Behaviour Change ,[object Object],[object Object],[object Object]
2. Consumer Research   ,[object Object],[object Object],[object Object]
Consumer Orientation (Research) ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Consumer Research: Setting
Consumer Research: Methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3. Segmentation and Targeting ,[object Object],[object Object],[object Object],[object Object],[object Object]
Prison Study: Segmentation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Exchange ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mutually Beneficial Exchange ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OR
Benefits: emotional, physical, social “ It does feel good being yourself. And it gets that easy – you get the people asking you, ‘Ah do you want a cigarette?’ ‘Nah, I’m a non-smoker’, just saying that” “ We sit down and talk about how we got on” “ It’s a bit of support in the group … So if he has a cigarette and he’s telling anybody he hasn’t, everybody knows”
5. Competition ,[object Object],[object Object],[object Object]
6. Marketing Mix ,[object Object],[object Object]
Marketing Mix for Prison Setting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Prison Senior Management NRT suppliers Health & Safety/ Health Improvement PCTs & Stop Smoking  Specialists  Health care Prison Pharmacy National policy makers Regional leads General  prison staff Prisoners Stop smoking services for public An Additional ‘P’: Partners Prison networks
Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
International applications of social marketing practice and research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
International diffusion of social marketing research and practice 2008 First World Social Marketing Conference 2009 Declaration of intent to establish Global Association of Social Marketing 1980   1990 2000  Overseas aid & development – especially condom distribution  Growing academic interest in USA Critical scrutiny of tobacco marketing
Conclusions ,[object Object],[object Object],[object Object],[object Object]
More information and case studies
Georgina Cairns [email_address] ;  [email_address] Website www.ism.stir.ac.uk Thank you for your attention. Questions ?

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Georgina Cairns Social Marketing Gc

  • 1. Georgina Cairns Institute for Social Marketing University of Stirling & The Open University Social Marketing: A Communication Tool (and More) for Flemish Health Promotion Symposium, hosted by VIGEZ 29.10.09
  • 2.
  • 3. 1951 – the beginning Why can’t you sell brotherhood like soap ?
  • 4. 1971 – The first academic proposition
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. UK case study: smoking cessation in prisons Ref: MacAskill et al.(2008) Social marketing with challenging groups: smoking cessation in prisons in England and Wales. Int J Nonprofit Volunt Sect Mark. 13; 251-261.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Benefits: emotional, physical, social “ It does feel good being yourself. And it gets that easy – you get the people asking you, ‘Ah do you want a cigarette?’ ‘Nah, I’m a non-smoker’, just saying that” “ We sit down and talk about how we got on” “ It’s a bit of support in the group … So if he has a cigarette and he’s telling anybody he hasn’t, everybody knows”
  • 21.
  • 22.
  • 23.
  • 24. Prison Senior Management NRT suppliers Health & Safety/ Health Improvement PCTs & Stop Smoking Specialists Health care Prison Pharmacy National policy makers Regional leads General prison staff Prisoners Stop smoking services for public An Additional ‘P’: Partners Prison networks
  • 25.
  • 26.
  • 27. International diffusion of social marketing research and practice 2008 First World Social Marketing Conference 2009 Declaration of intent to establish Global Association of Social Marketing 1980 1990 2000 Overseas aid & development – especially condom distribution Growing academic interest in USA Critical scrutiny of tobacco marketing
  • 28.
  • 29. More information and case studies
  • 30. Georgina Cairns [email_address] ; [email_address] Website www.ism.stir.ac.uk Thank you for your attention. Questions ?