Who We Are
Federally Qualified Health Center
one of six FQHCs in Cleveland and 50+
only FQHC on Cleveland’s west side
Founded in 1980
7 locations serving the near west
Integrated Primary Care and
Behavioral Health including two
sites with Centers
Bilingual staff and providers
Who We Serve
Served 21,747 patients in 2019
Provided 84,460 office visits in 2019 –
none were telemedicine
Focus on families and medically
80% of patients qualify for financial
assistance (200% of poverty and
Only refugee provider in the county
NFP Conversion to Telemedicine
• No telehealth prior to Covid. Was in strategic plan for next year
• Rapid conversion of medical and behavioral health care
beginning mid-March. Now 75% of all visits
• Applied for FCC grant quickly to support technology for medical
providers in office and to stand up home monitoring for
• Using Doxy.me rather than Epic, our core electronic health
record, deployed through OCHIN
Neighborhood Family Practice is a network of community health centers that delivers high quality, affordable, primary and preventive health care to people in Cleveland’s diverse west side neighborhoods. Our care teams provide comprehensive, personalized care and the support and education to foster better quality of living for patients, their families and communities.
Founded in 1980, NFP is one of 6 FQHCs in Cleveland and 49 in Ohio.
We have five locations, separated by mere miles, and one which is located right in your neighborhood.
We provided integrated Primary Care and BH including two sites with the Centers.
NFP is recognized by NCQA as a PCMH and accredited by the Joint Commission which speaks to the quality of care that we deliver at our health centers.
A Federally Qualified Health Center (FQHC) is more commonly known as a Community Health Center (CHC) and is a primary care center that is community-based and patient-directed. By mission and design, CHCs exist to serve those who have limited access to health care although all are welcome.
A Federally Qualified Health Center (FQHC) is a reimbursement designation from the Bureau of Primary Health Care and the Centers for Medicare and Medicaid Services of the United States Department of Health and Human Services. Medicare and Medicaid statutes define an FQHC as a health center that receives federal funding under Section 330 of the Public Health Service Act to provide comprehensive primary care services to uninsured and underinsured populations.