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Closing the Strategy- Execution Gap Means
Focusing on What Employees Think, Not
What They Do
Knowing - Doing Gap
Known barriers to long term
success:
• Lack of Interaction
• Lack of collaboration
Focuses on:
• Structure
• Authority
• Process
Why?
The Tyranny of the Tangible
Structure
Process
Governance
Easy to
demonstrate
and measure
Measure of
performance
o High degrees of
certainty
o High degrees of
Agreement
o Periods of stability
o Steady growth
o Consistent margins
o Happy customers
People resist,
Become anxious,
Fatigue sets in,
Morale hits the floor,
Engagement scores
dwindle.
HumanCost
A lack of genuine, reciprocal interaction and the feeling of imposed change increases employees’ anxiety
Embark on a series
of broad, one-way
communications.
Invite views on
what has already
been proposed
Fear: Without a firm grip anything could happen
We must be more
innovative, agile, and
adaptable
Dissonance with the Ambition
Without a firm grip
anything could happen
Participative Execution
Formulation and
execution as a single
phases, with
continuous
engagement
somewhere in
between,
Start with: Why the organization needs a new strategy?
Continue With: What strategic options could be created?
Conclude with: How to set about making it happen ?
It is symbolised by
genuine engagement and
two-way interaction
Strategy is to be shaped by the ones who need to execute rather than by only a few top executives.
Engages all stakeholders in an
interactive and dynamic process
Realities of strategic context are
explored
New options are created to
shape up the strategy
THANK YOU

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Closing the Strategy-Execution Gap by Focusing on Employee Perspectives

  • 1. Closing the Strategy- Execution Gap Means Focusing on What Employees Think, Not What They Do
  • 2. Knowing - Doing Gap Known barriers to long term success: • Lack of Interaction • Lack of collaboration Focuses on: • Structure • Authority • Process Why?
  • 3. The Tyranny of the Tangible Structure Process Governance Easy to demonstrate and measure Measure of performance o High degrees of certainty o High degrees of Agreement o Periods of stability o Steady growth o Consistent margins o Happy customers
  • 4. People resist, Become anxious, Fatigue sets in, Morale hits the floor, Engagement scores dwindle. HumanCost A lack of genuine, reciprocal interaction and the feeling of imposed change increases employees’ anxiety Embark on a series of broad, one-way communications. Invite views on what has already been proposed Fear: Without a firm grip anything could happen
  • 5. We must be more innovative, agile, and adaptable Dissonance with the Ambition Without a firm grip anything could happen
  • 6. Participative Execution Formulation and execution as a single phases, with continuous engagement somewhere in between, Start with: Why the organization needs a new strategy? Continue With: What strategic options could be created? Conclude with: How to set about making it happen ? It is symbolised by genuine engagement and two-way interaction Strategy is to be shaped by the ones who need to execute rather than by only a few top executives. Engages all stakeholders in an interactive and dynamic process Realities of strategic context are explored New options are created to shape up the strategy