1. STRATEGIES IN HUMAN
RESOURCE MANAGEMENT FOR
SMALL BUSINESSES
From: Growing Pains by Eric Flamholtz
Presented by:
Dr. Wm. (Chip) Valutis
http://www.amazon.com/

2. THE ENTREPRENEUR’S
CHALLENGE
After lots of hard work and some luck
there will come a time when the very
traits and abilities which made you so
successful initially will lead to your
organization’s demise!!

3. ORGANIZATIONAL
GROWING PAINS
People feel that there are not enough
hours in the day.
People spend too much time “putting
out fires.”
Many are not aware of what others are
doing.
People lack an understanding of the
firm’s ultimate goals.
http://www.laksols.com/communication_skills.html

4. GROWING PAINS (CON’T)
The feeling that “I have to do it myself if I want to get it done
correctly.”
Plans are seldom made and even more seldom followed up, so things
often do not get done.
The firm has continued to grow in sales but not to the same extent in
profits.

5. SIX KEY TASKS FOR
DEVELOPMENT
1. Identify and Define a Market Niche
2. Develop Products and Services
3. Acquire & Manage Resources
4. Develop Operational Systems
5. Develop Management Systems
6. Manage the Culture
http://sourcesofinsight.com/capturing-and-sharing-strategies/

6. MANAGING YOUR “HUMAN”
RESOURCES
Four critical areas to manage:
1. Person/Job Match
2. Skills Present vs. Skills Needed
3. Performance Expected vs. Actual Performance
4. Job Evaluation & Market Wage

7. 1. PERSON/JOB MATCH
Recruiting
What you see is what you’ll get
Finding the best and the
brightest
Selection
Minimize the “surprises”
Ensure people match their jobs
www.collegegrad.com

8. 2. SKILLS PRESENT VS.
SKILL NEEDED
Training and Development
Pace of change and the implication on your
business
Are your people growing as fast as your
company is?
Active promotion of skill building
www.thetiquetteschool.com

9. 3. PERFORMANCE EXPECTED
VS. ACTUAL PERFORMANCE
Feedback and Performance Appraisals
Goal setting and feedback
Link efforts to results
Formalize the feedback
Rewards and Incentives
Financial
“Psychological income”

10. 4. JOB EVALUATION &
MARKET WAGE
Compensation and Benefits
Reward results not tenure
Offer choices where possible
Consider incentives for company’s performance
Provide a path for growth
samridhiplus.blogspot.com

11. THE PEOPLE MAKE THE
PLACE
Share your vision
Link goals for attaining the vision
Communicate, communicate,
communicate!
Give feedback
Look for the little things
Manage up or manage out
Say thank you
lhsmanagement.wordpress.com

12. Valutis Consulting is a full service Management Consultant firm. Our
approach is to investigate and understand organizational issues,
customize realistic solutions and design practical strategies to move
clients toward their specific business and personal goals. Our mission is
to help our clients unlock the potential of their organization and its’
people.
Please feel free to contact us with any questions or to schedule an
appointment to discuss your organization’s needs and how we can help.
(716) 634-2553
chip@valutisconsulting.com
www.valutisconsulting.com - website
www.the4thquarterman.com - blog