2. Who we are?
Value-added
• More
Value
Accelerated
• Less Time
Versatile
• Different
Things
Startup Company
building Products…
…providing
Services
Established in June 2014
Driven
by
People Trust Integrity Innovation
focus on
customer’s
needs
Enterprise,
Learning &
Support Solutions
3. • SAP Based
• Implementation
• Upgrade
• Consulting
• Job Work Model*
Enterprise
Solutions
• Soft Skills Based
• Corporates
• New Hire Training
• Lateral Training
• Communication Refresher
Training
• Service Desk Productivity
Improvement Programme
• Coach on Communication
Programme
• Promotion & Progression
Enabler Training
• Educational Institutes
• Employability Programme
Learning
Solutions
What do we offer?
• Resourcing to L3 Support :
End-to-End Services for SAP
Systems
• Job Work Model
• Train The Trainer
Programmes
Support
Solutions
4. METHODOLOGY
Engagement
Model
How do we do it?
ENTERPRISE | LEARNING | SUPPORT
SERVICES
2
Internal
Planning
Execution
(Successful
Project)
Sustain
(User
Experience)
Scalability
(Stay
Abreast)
VALUE-ADD, AGILE,
VERSATILE
Advisory
Managed
Turnkey
Manage services end-to-end (from ideation to execution)
Business outcome driven
Complete responsibility
Provide delivery and management services through the phases
Ability to partner with customer’s service provider
Joint Responsibilities
Provide Advisory Services in the starting of each phase
Issue based advise during the phase execution
Phases of our work
We provide
different models to
fit your situation
5. What we provide? : Enterprise Solutions
Our core team has a combined experience of executing 100+ SAP implementations of
various complexities across all industry sectors. We provide the following services…
Enhanced User
Experience via
SAP Fiori UX &
SAP Personas
Expert Consulting &
Package Evaluation
(+ System &
Business Audits)
Accelerated
Implementation
& Rollout
Executions (+
Cloud
Migrations)
Knowledge Transfer
Programs for New
Technologies
Job work Support
and Agile
Maintenance
Audit & Compliance
6. SAP Consulting Services
and Package Evaluation
NextGen Technology
Consulting (SAP S/4
HANA, SAP Ariba, SAP
Fiori, SAP Personas, SAP
Knoa)
Implementation &
Rollouts
Production Support &
Maintenance services
SAP Upgrade Services
including Upgrade
Assessment
Enterprise Application
Integrations and Cloud
Migrations
SAP Package Assurance
Services
SAP Enterprise Risk
Management Services
Our SAP End-to-End Services
Our core team of 25+ experienced resources having a combined experience of
executing 100+ SAP implementations of various complexities across all industry
sectors
7. The below process map shows the list of activities that are carried out during each phase of our
methodology:
VAVE Enterprise Solutions: SAP Based Activities
What we do within a SAP based opportunity…
Planning
• Selection of
appropriate
components for SAP
• Managing licensing
costs
• Optimal
implementation
methodology
• Best fit Infrastructure
Strategy
• Due-diligence (System
Audits)
• Solution Validation
Execution
(Successful
Project)
• Pre-Request
Management
• Challenges in Project
Management Function
• Craft and implement
outcome based
approach
• Quality Control
• Change Management
• Testing
• HyperCare Support
• Migration to Cloud
Sustain
(Enhanced User
Experience)
• Effective BAU Support
(people, processes and
tools)
• Transition and
Transformation
• Upgrade and Support
packs
• Release management
• Change management
• User trainings
• Attrition Management
Scalability
(Stay Abreast)
• Adopting new
Technology
• Integration of new
business with
technology roadmap
• Continuous
Improvement
8. Internal 2
We use our core teams’ SAP experience of 100+ implementations to build our engineered solutions differently.
We work with our industry specific subject matter experts from auto component industry to understand their real
life pain points and design solutions for the same (due-diligence at zero cost). These solutions are built with the aid
of tools and accelerators based on SAP best practices and industry standards.
The below diagram shows how we build our engineered solutions:
VAVE Enterprise Solutions: How do we Build?
How do we
build
Work with SMEs to
understand real life
pain points
Design solution
leveraging SAP best
practices
Provide prototype
for gap analysis
(solution
validation)
Incorporate solutions
for prioritized gaps
using tools &
accelerators
Deploy solution
Provide hypercare
support
Catalog based
enhancements
Plan Plan
Execute Execute Execute
ScaleSustain
• Highlights:
– Low cost engineered solutions
– Supports cloud, on premise, mobile
– Leverage knowledge base of industry experts to
address real life business pain points
– Tailored to resolve business critical issues
within auto component industry
– Provides prototype for solution validation of
SAP best practices - free of cost for a 7-day
period
– Ability to incorporate customer specific master
data during solution validation phase
– Solution ready to go-live in 3-6 months
– Catalog based enhancements to optimize costs.
9. As mentioned in our earlier slide, we work with our SMEs and identify the real life scenario pain points that require
customized solutions. These pain points are prioritized for prototyping based on business impact and criticality of the
problem.
The following table gives a listing of some of these problems that are preconfigured in our prototype for system validation
by the client…
VAVE Enterprise Solutions (for SAP): Prototyping specifications
SAP Base Environment
VAVE’s Best Practices for Industry
VAVE’s Prototype Solution
Finance
• Reporting needs on customer
line items using excise invoices
• Special filed display for GL a/c
needing special treatment
• Remote approval of JV
documents
• AP interest provision accounts
configuration
• COPA
• EXIM
Procurement
• Sub-
contracting
Process
Improvement
• Alternative
BOM
Handling
• MRP Process
Governance
Production
Planning
• Customized
Make-to-order
scenario
• Data analytics to
optimize parts
stocking and
business partner
performance
• Alerts on the go
Product
Lifecycle
Management
• Product
Structure and
assembly
management
• PLM Analytics
Data Security
• Role based
segregation
templates
• Separation of
duties (SOD)
• License
management
Reporting
• Custom
Industry
Specific
Reports
• Audit
complianc
e
reporting
• Governan
ce
Validation
Integration
• With
OEMs,
• SAP Fiori
(Mobility
Solutions
)
• Personas
Etc..
10. VAVE Enterprise Solutions: Comparison With RDS
Sr# RDS VAVE Enterprise Solutions
1 Standard solution targeted at large scale
manufacturing industry
Engineered for Auto Component Industry, especially for Tier 2
and Tier 3
2 Need to buy more licenses for functionality
which is not provided in RDS
Standard licensing model
3 No Custom Development out-of-box Preconfigured Solution + Catalog model (customization possible)
4 Scalability is an add-on Scalability is part of VAVE’s methodology (in-built in solution)
5 No Industry Specific Reports Industry Specific Reports for Tier 2 and Tier 3
6 Based on Standard process Based on Best Practices for the Industry
7 No on-going Audit/Review Audit / Review process available in ACS
8 Standard Organization structure Best practices based on various organization models
9 Generic chart of accounts Country and Industry specific chart of accounts (including CIN)
10 No in-built mobile integration In-built mobile integration (ready to use with some
customization)
11. VAVE provides pre-configured, affordable, agile and adaptive ERP solutions to meet business needs of
the auto component industry and drive operational efficiency to derive increased profits.
VAVE Enterprise Solutions: Benefits To Customers
Key Benefits Description
Speed your time to value realization Get a consumption-ready ERP platform that meets most of your
business requirements and capable to embrace newer
technology
Know your costs before you start Automatically estimate the total cost of your solution, including
software, hardware, and services
Reduce the complexity of your
purchase
Choose optimized licensing, Rapid deployment and optimized
hardware
Lower your total cost of ownership Benefit from easy-to-implement, preconfigured software
Adapt and scale as you grow Catalogue based functionality add-on which can be implemented
as needed. Get state-of-the-art SAP applications and technology
that can grow with you
12. Scoping&Designing
Industry &
Domain
Expertise
Development&
Customization
SAP Technical &
Functional
Expertise
Testing
Testing &
Documentation
Expertise
UserExperience
Training &
Knowledge
Management
Expertise
Implementation&
Rollouts
Program &
Project
Management
Expertise
Scoping &
Solution
Designing
Application
Development
Roadmap
Building
Center of Excellence:
Doing Right Things
Competency Center:
Doing Things Right
Proof of
Concept
Creation,
Conference
Room Pilot
SIT,
Regression,
Performance
Testing
Warranty &
Production
Support
Upgrade,
Support
Pack Install
& Go-live
RICEFW
Enhancements
Configuration,
Development &
Customization
Training &
Documentation,
User Experience
Enhancement
via SAP Fiori
and SAP
Personas
UAT
Support
Our SAP Application Development & Maintenance Services
VAVE’s value-added, agile and versatile ADM services based on two simple
fundamentals: ‘doing right things’ and ‘doing things right’
13. Offerings
Service Design,
Transition and
Operations
Service Desk
Continuous
Improvement
Governance
and Customer
Feedback
Methodology
ITIL based
Run SAP based
Delivery Model
Global Delivery
Model
Predominantly
Offshore based
Engagement
Mode
Time and
Material
Fixed Price
Unit of Work
(Jobwork)
Support Service
Windows
8*5, 16*5
VAVE’s Application Maintenance Service Offerings
14. VAVE’s Traditional Model
Onsite, Remote
L3 support
Bug fixes,
Enhancements & Small
Projects (<500hrs)
Application Support
(BASIS & Security not
included)
VAVE’s JobWork Model
Job work
based
offline
support
Offload
complex /
chronic
business
problem areas
for resolution
Resolution as
per
customer’s
priority
• Highlights:
– Flexible and scalable support models
– Unique job work model to address
complex / chronic business problems
– SMART analysis* to determine need for
business change and process
improvement during due diligence and
assessment phase
– Knowledge management database that
aid in diagnosis to expedite incident
and problem resolution.
– Knowledge retention of support team
– Improved customer satisfaction
VAVE Support Solutions: Traditional & Jobwork Model
Our various support models…
• We have two distinct models for support: the traditional approach based on ITIL and VAVE’s ‘jobwork’ model
• The ‘jobwork’ model is based on agile model and designed specifically to handle complex problems that do not
require a traditional support agreement with the customer.
15. Internal 2
• Highlights:
– Low cost job work based support
– Leverage knowledge base of industry experts
to address real life business pain points
– Tailored to resolve business critical issues
within auto component industry
– Support ready teams to begin support within
2 weeks
– Ability to deliver enhancements and Business
as usual support
– Ability to scale and manage all applications
end to end
VAVE Support Solutions: How do We Support?
How we
support
Due Diligence
(System Audit)
Knowledge Transition
Secondary & Primary
Support, Job Work
Incident Management,
Operational Support,
Problem Management
Change Requests & Bug
Fixes
Enhancement Services
End to End Application
Management Services
Plan Plan
ExecuteExecute
ScaleSustain
Execute
Our support activities are based on the integration on our proprietary methodology and ITIL framework.
There is clear focus on supporting SAP applications to enable customers to perform business as usual. The below
diagram illustrates the support process:
16. SAP Skill Matrix (Core Team)
FI – 1
• (New GL, Fixed Assets,
AP, AR, Banks, Travel
Management)
Treasury - 1
• (Cash Management)
CO - 1
• (Cost Centre, Profit
Centre , Profitability
Analysis, Product Cost
Controlling, Internal
Orders)
PS - 1
• (Project System, WBS,
Network activities,
Milestones)
Plant Maintenance - 1
• ( Maintenance Planning
and Execution , PM
Notification, PM Order,
Measurement
Documents,
Measurement Points)
CS - 1
• (Service Notification,
Service Order)
Equipment and Tool
Management (SAP
ETM) - 1
• (Equipment and Tool
Management )
SD - 2
• (Quotation, Order
Execution, Delivery,
Invoicing ,Contracts,
Billing Plans, Credit
management, Special
Sales solutions)
MM - 2
• (Contracts,
Procurement, Stock
Management, Batch
Management,
Warehouse
Management (SAP
WM))
PP - 2
• (Production Planning,
Productions Orders,
BOMs ,Routings)
BI - 1
• BW
QM - 1
• (Quality Management,
Inspection Plan, Quality
in Production, Quality
in Procurement and
Sales)
HR - 1
• (Personnel,
Organizational & Time
Management)
Basis - 2
• (Promote to
Production, Refresh,
client copy, Basis
Support)
ABAP Development - 3
• (Forms, reports,
interfaces, workflow,
enhancements
Hana Migration - 1
• BW and SAP Suite
Migration to Hana
SAP Mobility
Applications - 2
• (Native Apps
Development and
Fiori)
SAP UX Builder - 1
• (SAP Screen Personas
and Fiori)
SAP CLM - 2
• Contracts, RFX,
Category Management
Core Team of 25 highly experienced SAP Consultants with
Average experience of 14 years and a total of 100+ SAP Implementations
17. Implementation #3
Implementation #4
Support
#1
Support
#1
Support
#1
Job
work #5
Job
work #6
Job
work #7
Nov’15 Dec’15 Jan’16 Feb’16 Mar’16 Apr’16 May’16 June’16 Q3 Q4 2017 2018
Our delivery projections:
Jobwork #1
Implementation #1
Implementation #2
Job
work #1
Support
#1
Job
work #2
Support
#1
Job
work #3
Support
#1
Implementation #3
Implementation #4
Support
#1
Support
#1
Support
#1
Job
work #5
Job
work #6
Job
work #7
Core: 15
members
2
Implementation
Projects
•3 months duration
3 Job Work
Projects
•1 month each
1 Support
Project
•On-going
With the current core team of 15 members,
VAVE can deliver 2 implementation projects, 3 job work programs and 1 on-going support project each quarter.
Our ramp-up lead time in 10 days to increase the strength by 2x.
18. Existing
Clients
SAP Jobwork Sterling Generators Pvt Limited
SAP Support Sterling Generators Pvt Limited
SAP Knowledge Transfer Tata Technologies Limited
Resources Core Team - 25
Flex Team – 50
New Age
Technologies
SAP Lumira
SAP S/4 HANA
SAP Ariba
SAP Fiori and SAP Personas
What we have?
19. Our Engagement (since 2015):
• VAVE Solutions has a phased contract with SGPL to provide jobwork based solutions to enhance their
SAP footprint.
• This includes a support contract with 90% offshore model
Our Client:
• Established in the year 2005, Sterling Generators Pvt. Ltd. is a sister concern of Sterling and Wilson Ltd. It
is also an integral part of the ShapoorjiPallonji Group of companies.
Our Solution:
• We performed a ‘zero cost’ due-diligence at their Silvassa plant and identified the key problem areas that
were affecting the productivity of their current SAP system.
• Using a phased approach, we fixed their core problem areas in Phase 1 and are moving towards
optimization of their business processes and building their MIS in Phase 2.
• Additionally, we are working on implementing SAP Lumira – a visualization tool for their higher
management to help make strategic decisions based on real-time data from the plant.
VAVE’s Existing Client: Sterling Generators Pvt. Ltd
21. What do we provide? : Learning Solutions
Versatile Learning
Modes (ILT, CBT,
Apps, Online,
MOOCs, Hybrid,
etc.)
Value added Expert
Consulting & Package
Evaluation (Existing &
New Learning
Solutions)
New Hire &
Refresher
Training
Train the Trainer,
Coach on
Communication
Programs
Variable Media
Submission
Services (+Govt.
tenders,
Knowledge
Summits,
Magazines,
Periodicals etc.)
Audit &
Compliance
(Accreditation
Support)
Simple, Cost Effective, Independent Training Programs
Based on role-based role-play models…
22. Industry
•Business English
Communication
•Soft Skills Training
•Technology Training
Educational
Institutes
•Analytical Solutions
•Compliance
Solutions
•Placement Solutions
Students
•Soft Skills Training
•Industry Knowledge
•Technology Training
Our products are based on new age concepts*
Simple +
Coherent
Design Thinking
Role-Play
Renew +
New +
Enable
23. Communication
Refresher Training
(BPO/KPO/IT)
New hire Training
(BPO/KPO/IT)
Team Lead Training
(BPO/KPO/IT)
Service Desk
Productivity
Improvement
Programme (BPO & IT)
Coach on
Communication
(BPO/KPO/IT)
Promotion &
Progression Enabler
Training (BPO/KPO/IT)
Employability
Enhancement Program
(Educational Institutes)
Product Development
•E learning modules
•Business English
Communication
•Sound Neutralization
Technology
•AV based e-learning courses
hosted on web
Services
•Offshore BPO set up
•Role based training services
•Centre of Excellence for
Learning
Our Offerings…
25. Business English Communication
Program
• 4 hours for 10 days / 8 hours for 5
days
• Pre-Assessment
(Written/Grammar)
• All kinds of Pronouns
• Using Comparative and Superlative
• Verbs & Tenses
• Subject Verb Agreement
• Sentence Construction
• Using Nouns Properly
• Using Articles Correctly
• Prepositions and Conjunctions
• Framing correct questions
• Grammatical Errors and Slang—
Indianisms
• Email Etiquettes
(Activity/Feedback)
• Post Assessment
(Written/Grammar)
Neutralization of Sounds program
• 4 hours for 3 days / 6 hours for 2
days
• An overview of sounds
• Neutralizing your accent through
'air' sounds
• Common consonant sound errors
• Vowel sounds
• Word Stress
• Rate of Speech (Activity/Feedback)
• Free speech (Feedback/Correction)
• Group Discussions
New Hire Training Program
• 4 hours for 14 days / 8 hours for 7
days
• Pre-Assessment
(Written/Grammar/Voice)
• Verbs & Tenses
• Subject Verb Agreement
• Using Articles Correctly
• Prepositions and Conjunctions
• Grammatical Errors and Slang—
Indianisms
• Email Etiquettes
(Activity/Feedback)
• Cultural Sensitivity
• Listening skills
• Speaking Concisely
(Activity/Feedback)
• Framing correct questions
• Rate of Speech (Activity/Feedback)
• An overview of sounds
• Neutralizing your accent through
'air' sounds
• Common consonant sound errors
• Vowel sounds
• Word Stress
• Post Assessment
(Written/Grammar)
Soft Skills Program
• 2 hours (per program)
• Interpersonal Abilities
• Time Management
• Stress Management
• Dressing and grooming
professionally
• Greetings
• Beginning of corporate life
• Cultural Sensitivity
• Listening skills
• Note taking skills
• Conference Call Etiquettes
• Speaking Concisely
(Activity/Feedback)
• Email Etiquettes
(Activity/Feedback)
• Asking Questions (Activity)
• Rate of Speech (Activity/Feedback)
• Telephone Etiquettes
• Anger Management
• Coach on Communication
Corporate Training Program - Modules
27. • As part of the MPR (Monthly Performance Rating) process the team lead provides feedback to its associates
on their monthly ratingsWhat is the business scenario?
• The feedback provided by the team lead is generic and impacts the receptiveness of the discussionWhat is the current problem / pain point?
• The associates feel demotivated due to lack of clear instructions on how to improve their performance
• This leads to attrition and increase in expenditure in new hires
What is the impact to business /
organization?
• To improve the receptiveness of the feedback between team leaders and associatesWhy is it needed?
• By providing credible feedback on multiple parameters to enhance the experience of the discussionHow is it executed?
• To avoid conflict between team leaders and associatesWhat are the benefits?
• 8 hoursWhat is the duration of the program?
• Team leadersWho are the intended participants?
Coach on Communication - Details
28. Designing of services
Solution
Pre-packaged Components
• Individual Components
• Soft Skills
• MTI Reduction
• Culture Awareness
• Etc…
• Graduation Programs
• Learning components are mapped on a year
by year progression chart.
• Year one – Foundation Course
• Year two – Intermediate Course
• Year three/four – Ready to market
Customized Components
• As per the client’s requirements
We provide
our recommendation
We assess
your current capabilities
You choose
what you need
29. Existing
Clients
Corporate Gallagher Offshore Support
Services Pvt. Ltd.
Educational Institutes Sinhgad Institute
Resources
Core Learning Team – 3
Flex Learning Team – 5
Tools
Communication Monitoring Form
Pre and Post Assessment Communication Tests
Sound Analysis Tool
Email Monitoring Form
What we have?
30. • Our Engagement (since 2013):
– VAVE Solutions has an annual contract with Gallagher Offshore Support Services Pvt. Ltd. to provide
learning solutions across India.
– Total hours of training deployed till date: 20160
– Total no. of resources trained till date: 360 (increase of 20 per month)
• Our client:
– Gallagher Offshore Support Services Pvt. Ltd. a subsidiary of Arthur J. Gallagher & Co. a US-based
global insurance brokerage and risk management services firm headquartered at the Gallagher Centre
in Itasca, Illinois.
• Our Solution:
– We take immense pride in managing and co-ordinating various communication challenges
experienced by the Finance and Accounting division of GOSSPL by conducting:
• Communication training for New Hires
• Evaluate emails of employees of the F&A Division on a daily basis for any communication lapse or
gaps
• On-going training programs for tenured employees on Email Etiquettes, Cross Cultural, Accent
Comprehension, Business Etiquettes, Personality Development and Behavioural trainings
• Team Leader training program for their Bangalore Team Leaders which helped the TL’s
communicate better with their sub-ordinates in Bangalore and their peers in the US
VAVE’s Existing Client: Gallagher Offshore Support Services Pvt Ltd.
