1.
Veronicah Ayuma Ruth
P.O Box 52272 – 00200
Nairobi
Phone: 0720 824 166
Email Address
veronica.ayuma@gmail.com
veronicahayuma@yahoo.com
CAREER OBJECTIVE
To bring professionalism in Banking Operations so as to effectively serve
financial institution.
ACADEMIC QUALIFICATION
University of Nairobi
(UON)
Bachelor of
Education Arts
(Linguistics Literature)
2ND Class Honours
(Upper Division)
2002 -2006
Musoli Girls High
School
Kenya Certificate of
Secondary Education
(KCSE)
Grade Attained B
(Plain)
1997- 2000
Shikoti Primary
School Kenya
Kenya Certificate of
Primary Education
(KCPE) Grade
Attained 472/700
1989 - 1996

2.
PROFESSIONAL QUALIFICATIONS
Faulu Kenya DTM
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Customer care and
clientele competencies
Probing skills
Problem solving
and negotiating
Creating rapport
with people and
awareness about
products
Responding to
customer’s questions
September 2011
Support for
Addiction
Prevention &
Treatment in Africa
Trust (SAPTA)

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Pharmacology
Effects of
psychoactive chemicals
in men and women
Process of addition
Relapse prevention
Concept of
addiction
April 2006
Support for
addictions
Prevention and
Treatment in Africa
Trust – (SAPTA)
Basic counselling
skills in Chemicals
Abuse and Addictions
April 2005

3.
WORK EXPERIENCE
Global
Peace
Foundation-
Kenya
Position:
Character
and
Creativity
Initiative
(CCI)
Coordinator
Responsibilities
 Coordination and management of CCI program
activities
 Training and facilitation of Educational programs -
CCI activities
 Networking and liaising with school coordinators,
Heads of Schools and CCI Board members to
ensure seamless implement program activities
 Mobilization of resources to undertake program
activities
 Conceiving and developing activity/project
proposals for fundraising
 Activity planning, implementation, documentation,
monitoring and evaluation
 Activity, quarterly and annual reporting and
feedback to GPF HQ
 Liaison with relevant stakeholders at the Ministry
of Education, National and County Government
among others
DURATION
2013 – 2014
Faulu
Kenya
Position
Banking
Operation
Officer
Responsibilities
 Management of vault cash, tellers cash, CIT
 Interpreting and implementing Head office policy
requirements with all employees at the branch.
 Ensuring that security at the branch and the
strong room is adhered to.
 Responding to client and staff needs
 Account opening using T24 system/e-merge
 Processing M-Banking pins and ATMs
 Authorisation of accounts and Electronic Fund
Transfer(s)
 Management of the stationary and petty cash
 Ensuring that set targets are met and conducting
appraisals for the team
 Management of all communication lines for the
branch including phone calls and emails,
DURATION
January 2010
to July 2013
ENNA School
Teacher
Taught English and
literature
C.U patron
Class teacher
September 2007-
December 2009
Kinale High School
Teacher Taught English and
literature
C.U patron
Class teacher
January 2006-
September 2007

4.
OTHER SPECIAL SKILLS

 Computer skills particularly in vital Banking computer programming operations
including working knowledge of the T24 system, Internet and emails
 Library skills
 Guidance and counselling for Girls
 Research and documentation skills
 Communication skills and training skills for banking staff
OTHER RESPONSIBILITIES HELD IN LIFE
INSTITUTION
Christian
Establishment
Fellowship
International
(CEFI)
Ministries.
Nairobi, Kenya.
RESPONSIBILTY
 Church Secretary in charge of
documentation and record keeping
 Writing church activity reports
 Church minister in the teaching and
Praise and worship departments
 Team leader for the Uthiru Home Bible
church
Duration
2009 to
date
INSTITUTION
Kikuyu Campus
Christian Union,
University of
Nairobi.
RESPONSIBILTY
Usher (in charge of offerings)
Bible Study team leader
Praise and worship team
leader
Duration
2002 to
2006
SELF EVALUATION
 Result oriented, punctual, works with minimal or no supervision, co-operative and
hard working.
AVAILABILITY
 Immediate
SALARY
 Flexible to fit in potential employers’ salary bands commensurate to my
qualifications

5.
HOBBIES

 Reading widely
 Listening to music
 Travelling
 Social Networking
 Playing hockey
REFEREES
DANIEL JUMA
Executive Director
Global Peace
Foundation-K
Bishops Garden Towers,
3RD Floor P.O Box
27324-00100, Nairobi
Kenya phone
+254 722 744 746
Email:
daniel@globalpeacekeny
a.org,
danieljumba@hotmail.co
m
David Shisoka
Senior Pastor
Christian
Establishment
Fellowship
International (CEFI)
Ministries
P.O. Box 52272-
00200, Nairobi.
Telephone
+254 725 151 809
Email
david.shisoka@gmail.
com
ZAWERIO MAINA
BRANCH Manager
Faulu Kenya
Kayole Branch
Kenya P.O. Box 48231
- 00100 NAIROBI Tel:
3276000
0770 230839
Email
zawerio.maina@faulu-
kenya.com