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Putting the Future in Focus
Advertising Week Europe 2013

Analytics for the Digital World




Mike Shaw
VP Sales, Media
21st March, 2013



                         © comScore, Inc.   Proprietary.
The real advertising capital of the world?




                  © comScore, Inc.   Proprietary.   2
Ads should be seen, and
sometimes heard…
but definitely seen

Analytics for the Digital World




                         © comScore, Inc.   Proprietary.
3MS Initiative


• #1 - Shift from a “served” to a “viewable” impression standard
• #2 - Introduce an online Gross Ratings Point metric, providing reach and
  frequency reporting of viewable impressions
• #3 - Implement a classification system and taxonomy for banner, rich media and
  streaming video ads
• #4 - Define, standardize and accredit metrics for view-through reporting and
  cumulative social activity
• #5 - Establish standards and vendor accreditation to improve the methodology for
  online brand attitudinal studies




                     © comScore, Inc.   Proprietary.                                 4
Leading Global Brand Advertisers Participated


   North America                                     Europe                               Asia Pacific




Allstate



                                                              Not an exhaustive list. Includes advertisers currently working with comScore
                   © comScore, Inc.   Proprietary.            vCE who have agreed to be named publicly.
In-View Rates from Charter Studies




 US                        CA                                        EU AsiaPac

 69%                            65%                                   67%           58%
 AVERAGE                  AVERAGE                                    AVERAGE        AVERAGE



   Campaign In-view ad rates ranged from:
   US 55% to 93%            EU 64% to 72%                       CA 56% to 74% AsiaPac 20% to 73%




             © comScore, Inc.   Proprietary.   Source: comScore vCE Charter Study
Digital Ad Economics:
The Good Guys Aren’t Necessarily Winning


                Low correlation of In-View Rates & CPM


                                                                                        R²=0.0373




   An equally as weak correlation was also observed between CPM and
                ability to hit a primary demographic target

                 © comScore, Inc.   Proprietary.   Source: comScore vCE Charter Study
Validated Impression Measurement
All in a Single Tool
Comprehensive measurement enables truly                 A single tag enables unduplicated measurement
validated impression accounting                         across key dimensions



       in-view
       correct geography
       brand safety
       non-human traffic


       target audience
                      © comScore, Inc.   Proprietary.                                                   8
Visibility measures now part of Kellogg’s KPI analysis

                                                                         Avg.
                    Impressions                       Impressions                    % In View
                                                                      Frequency
                   Targeting Index                    % on Target   Total Campaign Total Campaign

  Campaign Total          116                          30.3%             3.1           72%
    Publisher 1             76                         19.9%             3.9           67%
    Publisher 2             94                         24.7%             1.9           64%
    Publisher 3             93                         24.5%              2            74%
    Publisher 4           147                          38.6%             7.8           70%
    Publisher 5           191                          50.0%             2.4           87%




                    © comScore, Inc.   Proprietary.
Where Kellogg’s Are Going:
Building a foundation and moving toward near real-time
decision making and optimisation



                                                                      Near-Time
                                                                      Decisions and
                                                                      Optimisation

                                                         Cost per
                                                         Effective
                           Advertising                   Audience
                           Effectiveness                 Impression    LONG-TERM:
                           Insights
                                                                        Cross-Media
        Online                                                        measurement and
        Audience
        Delivery                                                        optimization
        Insights


         2011                                     2012                    2013




                © comScore, Inc.   Proprietary.
Is Kellogg’s Strategy Working?
The early results say ABSOLUTELY

             ROI results from Brand Market Mix Models

         Brand 1 ROI                                          Brand 2 ROI


                                                                              6x

                                                5X                3X
             2X
 ROI                                                 ROI

Year 1      Year 2                        1H 2011    Year 1      Year 2     1H 2011




              © comScore, Inc.   Proprietary.
Brand Advertising Adoption



"For us, clicks aren't indicative of success.
We're actively trying to figure out what other
real-time signals we can find that show that our
message has broken through. Things like
dwell-time, and viewability are some”.


- Bob Arnold, Global Digital Strategy Director, Kellogg’s



                © comScore, Inc.   Proprietary.             12
Additional Resources


• Changing How the World Sees Digital Advertising:
http://www.comscore.com/Insights/Presentations_and_Whitepapers/2012/Cha
nging_How_the_World_Sees_Digital_Advertising

• 3MS Site: http://www.iab.net/mmms

• MRC accreditation overview for campaign validation:
http://www.comscore.com/Insights/Press_Releases/2012/8/comScore_vCE_Re
ceives_MRC_Accreditation_for_Online_Campaign_Validation

• Kellogg’s brand advertiser case study:
http://www.comscore.com/Insights/Case_Studies/Advertising_Analytics_A_Ke
llogg_Case_Study




                  © comScore, Inc.   Proprietary.                          13
Why Data Fuels Digital
Advertising

Analytics for the Digital World




                         © comScore, Inc.   Proprietary.
When Data Gets Too Big:
Justin Bieber Has A Lot To Answer For




                  © comScore, Inc.   Proprietary.   15
Device Proliferation Driving Data Collection Requirements




                               PC/Mac              Tablet   Gaming   TV   Smartphone




                 © comScore, Inc.   Proprietary.                               V0113   16
Engagement Across EU Audiences
In the UK, Average Online Hours per Person Increased 5% Year over Year
                               United Kingdom                                                                                                                     37.3
                                       Turkey                                                                                                          31.0
                                  Netherlands                                                                                                         30.6
                                       Poland                                                                                                       29.3
                                       Finland                                                                                                27.8
                                       France                                                                                                 27.7
Average Hours per Visitor




                                       Europe                                                                                                26.9
                            Russian Federation                                                                                           26.1
                                      Norway                                                                                          24.9
                                     Germany                                                                                          24.6
                                        Spain                                                                                     23.8
                                                                                                                                             Belgium saw the strongest
                                      Belgium                                                                                22.4            growth of time spent per
                                      Sweden                                                                               22.0              visitor across Europe.
                                                                                                                                             Users spent an additional
                                      Portugal                                                                        20.6                   2 hours online compared
                                     Denmark                                                                          20.6                   to a year ago.
                                       Ireland                                                                    19.5
                                          Italy                                                                18.5
                                   Switzerland                                                          16.6
                                       Austria                                                  14.4



                                                  © comScore, Inc.   Proprietary.   Source: comScore MMX, December 2012, Europe 15+                                      17
More Than 8 in 10 Newly Acquired Devices are Smartphones




                                                                                                                  UK smartphone
                                                                                                                  penetration is at
                                                                                                                  64%, but 82% of
                                                                                                                  phones acquired
                                                                                                                  in December were
                                                                                                                  smartphones



                                                                                82%
                        74%




                                                  Smartphone


                      Dec-11                                                  Dec-12



                © comScore, Inc.   Proprietary.     Source: comScore MobiLens, 3 month average ending December 2012, UK 13+           18
Tablets Are Here to Stay
                                     7,000                                                                                                                                +243%

                                     6,000
Smartphone Users (000) with Tablet




                                     5,000
                                                                                                                                                Over 6 million Brits
                                                                                                                                                had a smartphone
                                     4,000                                                                                                      as well as a tablet in
                                                                                                                                                December 2012


                                     3,000


                                     2,000


                                     1,000


                                        0




                                                                               Source: comScore MobiLens, 3 month average ending December 2011 - 3 month average ending
                                             © comScore, Inc.   Proprietary.   December 2012, UK 13+                                                                          19
Device Share of Page Views Across Countries in Europe
Nearly 1/3 of UK Page Views are from Mobiles and Tablets
                  65%              70%                      75%                 80%                   85%                    90%                    95%                    100%

   United Kingdom     68.1%                                                   24.0%                                                                  6.8%
           Ireland       71.4%                                                           21.8%                                                          5.6%
Russian Federation               74.8%                                                                 21.7%                                                        3.4%
          Norway                                                86.4%                                                       7.3%                           6.2%
      Netherlands                                               86.5%                                                   5.2%                          8.1%
       Switzerland                                              86.6%                                                          7.9%                          5.2%
           Finland                                               87.6%                                                              7.9%                       4.3%
           Austria                                                88.5%                                                                7.9%                         3.5%
          Sweden                                                  89.0%                                                                 7.2%                        3.7%
         Denmark                                                   89.3%                                                              5.8%                    4.7%
              Italy                                                89.6%                                                                  6.7%                      3.5%
         Germany                                                    90.2%                                                                 5.6%                3.3%
            Spain                                                       91.0%                                                                  6.2%                 2.3%
          Belgium                                                        91.9%                                                               3.4%             4.3%
           France                                                        92.3%                                                                   4.6%                2.6%
          Portugal                                                          94.0%                                                                      3.8%           2.1%
           Poland                                                               95.7%                                                                         3.2% 1.0%
           Turkey                                                                96.2%                                                                        2.3% 1.5%
                                                            PC           Mobile             Tablet              Other



                              © comScore, Inc.   Proprietary.       Source: comScore Device Essentials, December 2012, Europe – Share of browser based page views             20
What Does Big Data Look Like for comScore?


                                  Measurement Events (Billions)
       1,400
                                                                                           Ad Visibility Tagging


       1,200

                                                                                    Digital
       1,000                                                                       Analytix®
                                                        Ad Tagging

        800

                                                                                                                               CENSUS
        600                        Web
                                  Tagging


        400
                      Video
                     Tagging
        200

                                                                                                                               PANEL
          0
           Jan-07   Jul-07   Jan-08         Jul-08     Jan-09   Jul-09   Jan-10   Jul-10   Jan-11   Jul-11   Jan-12   Jul-12




                         © comScore, Inc.    Proprietary.                                                                               21
The Truth Is Out There



                                          Network Logs


        User                                               Site
       Panels                                              Tags



      Dynamic                                            Application
       Panels                                               Tags

                 © comScore, Inc.   Proprietary.                       22
Turning Big Data Into Insight:
                    Most Weekday Tablet Usage Occurs Between 8pm and 9pm

                                                                                                                                             Tablets popular
                                                                                                                                                    at night
                                                                                           PCs dominate
Share of Device Page Traffic on a Typical Workday




                                                                                           working hours


                                                    Mobiles brighten
                                                    the commute




                                                                 © comScore, Inc.   Proprietary.   Source: comScore Device Essentials, Monday, 21st January 2013, UK   23
Turning Big Data Into Insight:
Understanding unduplicated audiences across platforms

   Incremental audience of over 2m mobile-only users in UK for Sky




                                                     Unduplicated

                                                      13.0                                 10.98 million
                                                     million                                            PC users




            3.94 million
              Mobile users




                   © comScore, Inc.   Proprietary.              Source: comScore MMX MP, UK, December 2012         24
Turning Big Data Into Insight:
Multi-screening is additive, not substitutional




                    © comScore, Inc.   Proprietary.   Source: comScore/NBC ‘Billion Dollar Lab’, Q3 2012, US Audience
A Pre-Cocktail Takeaway:
Tag Your Content Today

             Go to comScore Direct (direct.comscore.com)




                © comScore, Inc.   Proprietary.            26
Thank You

Mike Shaw
VP Sales, Media
mshaw@comscore.com




                                               www.comscore.com
                                               www.facebook.com/comscoreinc
             © comScore, Inc.   Proprietary.                                  27
                                               @comScoreEMEA
ABOUT COMSCORE


comScore, Inc. (NASDAQ: SCOR) is a global leader in digital measurement and analytics, delivering
insights on web, mobile and TV consumer behaviour that enable clients to maximise the value of their
digital investments.

A preferred source of digital audience measurement, comScore offers a variety of on-demand software
and custom services within its four analytics pillars: Audience Analytics, Advertising Analytics, Digital
Business Analytics and Mobile Operator Analytics. By leveraging a world-class technology infrastructure,
the comScore Census Network™ (CCN) captures trillions of digital interactions a month to power big
data analytics on a global scale for its more than 2,000 clients, which include leading companies such as
AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN, France Telecom, Financial Times, Fox,
LinkedIn, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal McCann, Verizon,
ViaMichelin and Yahoo!.


     STAY CONNECTED
           www.facebook.com/comscoreinc
           www.twitter.com/comScoreEMEA
           www.linkedin.com/company/comscore-inc
           www.youtube.com/user/comscore




                           © comScore, Inc.   Proprietary.                                                  28

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Putting the future_in_focus

  • 1. Putting the Future in Focus Advertising Week Europe 2013 Analytics for the Digital World Mike Shaw VP Sales, Media 21st March, 2013 © comScore, Inc. Proprietary.
  • 2. The real advertising capital of the world? © comScore, Inc. Proprietary. 2
  • 3. Ads should be seen, and sometimes heard… but definitely seen Analytics for the Digital World © comScore, Inc. Proprietary.
  • 4. 3MS Initiative • #1 - Shift from a “served” to a “viewable” impression standard • #2 - Introduce an online Gross Ratings Point metric, providing reach and frequency reporting of viewable impressions • #3 - Implement a classification system and taxonomy for banner, rich media and streaming video ads • #4 - Define, standardize and accredit metrics for view-through reporting and cumulative social activity • #5 - Establish standards and vendor accreditation to improve the methodology for online brand attitudinal studies © comScore, Inc. Proprietary. 4
  • 5. Leading Global Brand Advertisers Participated North America Europe Asia Pacific Allstate Not an exhaustive list. Includes advertisers currently working with comScore © comScore, Inc. Proprietary. vCE who have agreed to be named publicly.
  • 6. In-View Rates from Charter Studies US CA EU AsiaPac 69% 65% 67% 58% AVERAGE AVERAGE AVERAGE AVERAGE Campaign In-view ad rates ranged from: US 55% to 93% EU 64% to 72% CA 56% to 74% AsiaPac 20% to 73% © comScore, Inc. Proprietary. Source: comScore vCE Charter Study
  • 7. Digital Ad Economics: The Good Guys Aren’t Necessarily Winning Low correlation of In-View Rates & CPM R²=0.0373 An equally as weak correlation was also observed between CPM and ability to hit a primary demographic target © comScore, Inc. Proprietary. Source: comScore vCE Charter Study
  • 8. Validated Impression Measurement All in a Single Tool Comprehensive measurement enables truly A single tag enables unduplicated measurement validated impression accounting across key dimensions in-view correct geography brand safety non-human traffic target audience © comScore, Inc. Proprietary. 8
  • 9. Visibility measures now part of Kellogg’s KPI analysis Avg. Impressions Impressions % In View Frequency Targeting Index % on Target Total Campaign Total Campaign Campaign Total 116 30.3% 3.1 72% Publisher 1 76 19.9% 3.9 67% Publisher 2 94 24.7% 1.9 64% Publisher 3 93 24.5% 2 74% Publisher 4 147 38.6% 7.8 70% Publisher 5 191 50.0% 2.4 87% © comScore, Inc. Proprietary.
  • 10. Where Kellogg’s Are Going: Building a foundation and moving toward near real-time decision making and optimisation Near-Time Decisions and Optimisation Cost per Effective Advertising Audience Effectiveness Impression LONG-TERM: Insights Cross-Media Online measurement and Audience Delivery optimization Insights 2011 2012 2013 © comScore, Inc. Proprietary.
  • 11. Is Kellogg’s Strategy Working? The early results say ABSOLUTELY ROI results from Brand Market Mix Models Brand 1 ROI Brand 2 ROI 6x 5X 3X 2X ROI ROI Year 1 Year 2 1H 2011 Year 1 Year 2 1H 2011 © comScore, Inc. Proprietary.
  • 12. Brand Advertising Adoption "For us, clicks aren't indicative of success. We're actively trying to figure out what other real-time signals we can find that show that our message has broken through. Things like dwell-time, and viewability are some”. - Bob Arnold, Global Digital Strategy Director, Kellogg’s © comScore, Inc. Proprietary. 12
  • 13. Additional Resources • Changing How the World Sees Digital Advertising: http://www.comscore.com/Insights/Presentations_and_Whitepapers/2012/Cha nging_How_the_World_Sees_Digital_Advertising • 3MS Site: http://www.iab.net/mmms • MRC accreditation overview for campaign validation: http://www.comscore.com/Insights/Press_Releases/2012/8/comScore_vCE_Re ceives_MRC_Accreditation_for_Online_Campaign_Validation • Kellogg’s brand advertiser case study: http://www.comscore.com/Insights/Case_Studies/Advertising_Analytics_A_Ke llogg_Case_Study © comScore, Inc. Proprietary. 13
  • 14. Why Data Fuels Digital Advertising Analytics for the Digital World © comScore, Inc. Proprietary.
  • 15. When Data Gets Too Big: Justin Bieber Has A Lot To Answer For © comScore, Inc. Proprietary. 15
  • 16. Device Proliferation Driving Data Collection Requirements PC/Mac Tablet Gaming TV Smartphone © comScore, Inc. Proprietary. V0113 16
  • 17. Engagement Across EU Audiences In the UK, Average Online Hours per Person Increased 5% Year over Year United Kingdom 37.3 Turkey 31.0 Netherlands 30.6 Poland 29.3 Finland 27.8 France 27.7 Average Hours per Visitor Europe 26.9 Russian Federation 26.1 Norway 24.9 Germany 24.6 Spain 23.8 Belgium saw the strongest Belgium 22.4 growth of time spent per Sweden 22.0 visitor across Europe. Users spent an additional Portugal 20.6 2 hours online compared Denmark 20.6 to a year ago. Ireland 19.5 Italy 18.5 Switzerland 16.6 Austria 14.4 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 17
  • 18. More Than 8 in 10 Newly Acquired Devices are Smartphones UK smartphone penetration is at 64%, but 82% of phones acquired in December were smartphones 82% 74% Smartphone Dec-11 Dec-12 © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, UK 13+ 18
  • 19. Tablets Are Here to Stay 7,000 +243% 6,000 Smartphone Users (000) with Tablet 5,000 Over 6 million Brits had a smartphone 4,000 as well as a tablet in December 2012 3,000 2,000 1,000 0 Source: comScore MobiLens, 3 month average ending December 2011 - 3 month average ending © comScore, Inc. Proprietary. December 2012, UK 13+ 19
  • 20. Device Share of Page Views Across Countries in Europe Nearly 1/3 of UK Page Views are from Mobiles and Tablets 65% 70% 75% 80% 85% 90% 95% 100% United Kingdom 68.1% 24.0% 6.8% Ireland 71.4% 21.8% 5.6% Russian Federation 74.8% 21.7% 3.4% Norway 86.4% 7.3% 6.2% Netherlands 86.5% 5.2% 8.1% Switzerland 86.6% 7.9% 5.2% Finland 87.6% 7.9% 4.3% Austria 88.5% 7.9% 3.5% Sweden 89.0% 7.2% 3.7% Denmark 89.3% 5.8% 4.7% Italy 89.6% 6.7% 3.5% Germany 90.2% 5.6% 3.3% Spain 91.0% 6.2% 2.3% Belgium 91.9% 3.4% 4.3% France 92.3% 4.6% 2.6% Portugal 94.0% 3.8% 2.1% Poland 95.7% 3.2% 1.0% Turkey 96.2% 2.3% 1.5% PC Mobile Tablet Other © comScore, Inc. Proprietary. Source: comScore Device Essentials, December 2012, Europe – Share of browser based page views 20
  • 21. What Does Big Data Look Like for comScore? Measurement Events (Billions) 1,400 Ad Visibility Tagging 1,200 Digital 1,000 Analytix® Ad Tagging 800 CENSUS 600 Web Tagging 400 Video Tagging 200 PANEL 0 Jan-07 Jul-07 Jan-08 Jul-08 Jan-09 Jul-09 Jan-10 Jul-10 Jan-11 Jul-11 Jan-12 Jul-12 © comScore, Inc. Proprietary. 21
  • 22. The Truth Is Out There Network Logs User Site Panels Tags Dynamic Application Panels Tags © comScore, Inc. Proprietary. 22
  • 23. Turning Big Data Into Insight: Most Weekday Tablet Usage Occurs Between 8pm and 9pm Tablets popular at night PCs dominate Share of Device Page Traffic on a Typical Workday working hours Mobiles brighten the commute © comScore, Inc. Proprietary. Source: comScore Device Essentials, Monday, 21st January 2013, UK 23
  • 24. Turning Big Data Into Insight: Understanding unduplicated audiences across platforms Incremental audience of over 2m mobile-only users in UK for Sky Unduplicated 13.0 10.98 million million PC users 3.94 million Mobile users © comScore, Inc. Proprietary. Source: comScore MMX MP, UK, December 2012 24
  • 25. Turning Big Data Into Insight: Multi-screening is additive, not substitutional © comScore, Inc. Proprietary. Source: comScore/NBC ‘Billion Dollar Lab’, Q3 2012, US Audience
  • 26. A Pre-Cocktail Takeaway: Tag Your Content Today Go to comScore Direct (direct.comscore.com) © comScore, Inc. Proprietary. 26
  • 27. Thank You Mike Shaw VP Sales, Media mshaw@comscore.com www.comscore.com www.facebook.com/comscoreinc © comScore, Inc. Proprietary. 27 @comScoreEMEA
  • 28. ABOUT COMSCORE comScore, Inc. (NASDAQ: SCOR) is a global leader in digital measurement and analytics, delivering insights on web, mobile and TV consumer behaviour that enable clients to maximise the value of their digital investments. A preferred source of digital audience measurement, comScore offers a variety of on-demand software and custom services within its four analytics pillars: Audience Analytics, Advertising Analytics, Digital Business Analytics and Mobile Operator Analytics. By leveraging a world-class technology infrastructure, the comScore Census Network™ (CCN) captures trillions of digital interactions a month to power big data analytics on a global scale for its more than 2,000 clients, which include leading companies such as AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN, France Telecom, Financial Times, Fox, LinkedIn, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal McCann, Verizon, ViaMichelin and Yahoo!. STAY CONNECTED www.facebook.com/comscoreinc www.twitter.com/comScoreEMEA www.linkedin.com/company/comscore-inc www.youtube.com/user/comscore © comScore, Inc. Proprietary. 28