Mr Thabang Chiloane presents his experience on Government & Private Communications.

1. BUILDING BUSINESS and GOVERNMENT RELATIONS
Kgwebo yaChiloane
Corporate Ethics
Business Communication
and business networking

2. I bring with me
a combination
of a BA Communication degree and
20 years of work experience ranging
from the newsrooms, in South Africa
and Australia, to the corridors of
Government and the Private Sector.
ABOUT Mr Thabang CHILOANE

3. He has had ten years in the public sector and
started as a radio reporter in the state owned
and
run broadcaster the SABC.
He then proceeded to work in
various companies in the private sector.
Divisional Executive: Group Public Affairs,
Nedbank: 06/11/2012 – Current
Head of Group Government Relations,
Absa Bank: 10/09 –05/11
The Presidency, Head of Communication.
I reported directly to the Chief Operating
Officer in the Presidency 03/08 - 09/08
Deputy President of South Africa, Spokesperson. In
this position I reported directly to the Deputy
President. 05/06 - 02/08
Head: KwaZulu-Natal Provincial
Government Communications
In this position, I reported to the Premier of KZN,
Sbu Ndebele and the Director-General.
National Housing
Department: Chief Director:
Communications
In this position I reported to
the Minister of Housing,
Lindiwe Sisulu. ’03 -‘05
KwaZulu-Natal
Department of
Transport
Chief Director: Public
Safety and
Communication
. ‘02 – ’03
Government Communication and Information
System (GCIS) Director: News Service ‘99- ‘01
Group head of Communication
Sanlam: 10/08 –09/09
South African
Broadcasting
Corporation
‘98 – ‘99
Being there at the right time.
MR THABANG CHILOANE,
has had the priviledge of
working in the Public and
Private Sectors.

4. OFFERINGS
Kgwebo yaCHILOANE literally means, "the wealth of CHILOANE".
The surname CHILOANE is formed by a combination of the two grinding rocks
“Tshilo" and “Lwala", the rocks were used to grind maize and other grains used
to feed families. “Grinding to produce substance."
I bring with me the capability and experience to develop and manage your
communications with a combination of a BA Communication degree and 20
years of work experience ranging from the newsrooms, in South Africa and
Australia, to the corridors of Government and the Private Sector.
There is no organization that is too small or too large for KYC Investments to
handle.
We start with your idea and through careful consultation, bring it to life.
Political Analysis
Speech Writing Property Management
Social License to Operate
(Stakeholder Relations)
State Protocol Training
Social Strategy &
Training
on Communication
Corporate Affairs Management

5. OFFERINGS
The concerns of a Nation
should be the concerns of
a Corporation.” Reg
Lascaris.“
State Protocol Training
Social Strategy &
Training
on Communication
Political Analysis
Speech Writing
Property Management
Corporate Affairs Management
Social License to Operate
(Stakeholder Relations)

6. “Corporate
Ethics, can it be
done?”

7. Ethics: are the rules and values
that determine what goals
actions people follow when
dealing with other human
Business Ethics: All business
decisions with ethical
consequences

8. “Corporate
Ethics, can it be
done?”

10. Reasons to consider adopting a code of ethics for your
company
• Shows employees you are a responsible company: a code of ethics for your
business communicates to employees that your company is committed to
doing business responsibly.
• Shows customers you value integrity: Additionally, customers tend to feel
reassured by the existence of a code of ethics within a company. They feel
that the company values its integrity and will operate accordingly when
doing business.
• Prevents ‘innocent’ violations of ethics: a code of ethics is addresses matters
that might not occur to employees on their own.

11. Reasons to consider adopting a code of ethics
for your company
• Provides a clear point of reference when enforcing corrective
action: Lastly, another reason to consider keeping a code of
ethics as part of your company culture is that such a document
will serve as a reference for corrective action or even termination
for employees who fail to meet these standards
• A business, no matter how big or small, can always benefit from
having a clear code of ethics!
• A business can always benefit from having a code of ethics in
place both to avoid potential problems and to address problems
when they arise.

12. “Corporate
Ethics, can it be
done?”

13. “Corporate
Ethics, can it be
done?”

14. “Who’s fooling
Who?

15. The Importance of Communication Skills
• Ninety-four percent of over 2,000 surveyed
executives ranked “communicating well” as
the most important skill for success.
--NFI Research
• Companies included in BusinessWeek’s list of
best places to work cited communication
skills the most important trait in a job
candidate—more desirable than any other
trait besides college major.
--BusinessWeek

17. Current Challenges for Business Communicators
• Ongoing development of new information
technologies
• Increasingly global nature of business
• Growing diversity in the workplace and in
types of workplaces

18. Business Communication as Problem Solving
• Problems are simply a gap between where you
are and where you want to be.
• Problems range from the well defined to the ill
defined.
• Well defined problems can be solved by
formulas
• Most business-communication problems are
ill-defined problems requiring analysing a
unique configuration of factors to arrive at a
somewhat unique solution.

19. The Bottom Line
• The goal of business communication is to
create a shared understanding of business
situations that will enable people to work
successfully together.”

21. “Is Business
networking worth
the trouble?”

22. Business Networking
• When introducing people:
• Mention the most important person first
• Then introduce the other person – always the junior to
the senior e.g.
• “Mr President, may I introduce H.E. Dr X. Dr X is the
new Ambassador of the …….”
• One should not extend a hand unless the person to
whom you are introduced does extend their hand

23. Business Networking
• When introducing clearly articulate people’s names
• More prominent person should extend a hand first for
a firm but not crushing hand shake
• Everybody stands during introduction (except elderly
or disabled)
• Do not get too familiar with dignitaries and call them
by first name, unless they give such permission.
• Name tags worn on the right

24. Business Networking
• Introduce yourself
• When introduced say the person’s name immediately
and use it a couple of times to remember it
• Introduce people to others
• Have business cards handy in a pocket of jacket or
purse, don’t offer it until asked
• Have tiny breath mints handy, not gum
• Do not monopolise special guests

25. At cocktail gathering…
• Avoid taking large mouthfuls and over eating
• Hold your glass with the left hand, keep right hand
dry for handshakes
• Stemmed glasses to held by the stem

26. It always
seems impossible,
until it’s
done.”
Nelson Mandela.
“
THANK YOU