Operational Plan - The University of New England, Armidale, New ...
1. Information Technology Operation Plan: 2009 -2010 Mission Statement The Information Technology Directorate (ITD) will provide affordable, quality information and communications services and technologies to underpin the mission and aspirations of the University. This will be achieved by understanding our customers ’ needs, by demonstrating Information and Communications Technology (ICT) leadership, and by producing cost-effective and innovative outcomes. Information Technology Directorate Operational Plan 2009-2010
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6. IT Governance The 2007 external review of IT confirmed that UNE has a highly devolved organisation supporting ICT and in this context highlighted that effective governance is essential to achieving alignment and effectiveness. The ICT Governance Structure (above) has been designed to achieve strategic alignment and effective governance of the University ’ s portfolio of ICT systems, services and investments while delegating responsibility and accountability for operational management.