2.  A group is defined as two
or more individuals
 Interacting and
interdependent,
 who have come together
to achieve particular
objectives.

3.  Formal and informal
groups
 Command and task
groups
 Interest groups and
friendship groups

4.  Security
 Status
 Affiliation
 Power
 Goal achievement

5. Forming Storming Norming
Adjourning Performing

6.  Conformity
Adjusting one’s behaviour to align
with the standards of the group
 Status
A socially defined position or rank given to
groups or group members by others.

7.  Provide explicit ideas for individuals in the
group with respect to:
 how hard they should work,
 how to get the job done,
 their level of output
 Affect individual employee’s performance

8.  Work Team
 A group whose
individual efforts result
in a performance that is
greater than the
sum of the individual
inputs.

9.  Problem-Solving Teams
 Self-Managed Work Teams
 Cross-Functional Teams

10. Linker
Creator
Adviser
Maintainer Promoter
TEAM
Controller
Assessor
Producer
Organizer

11.  Individual Focus:
 no clarity of role
 improper leadership
 no expected results
 Organisational Focus:
 unclear team goals
 no methods to hold members
accountable
 no management support

12.  Teams typically outperform individuals.
 Teams use employee talents better.
 Teams are more flexible and responsive to
changes in the environment.
 Teams facilitate employee involvement.
 Teams are an effective way to democratize
and organization and increase motivation

13.  Each team member will have a
clear understanding of his own
purpose
 Each team member is free to assert his autonomy by
saying ”no”
 Each team member assumes
responsibility for team’s
outcomes and for the current
situation
 Each team member will be
honest in making their
contribution

14. Collective
Share information Goal performance
Neutral Synergy Positive
Individual Accountability Individual &
mutual
Random & varied Skills Complementary