PPT is all about behavioral skills.

1. There was once a horse that was enrolled in a school.
It could run very well but could not dance.

2. Forget about running. You
are good at that anyway!
Concentrate on yourdancing.
The horse’s father was concerned.
He sent his son for special classes in dancing.
The horse was very sad.
But he had to give in to his father’s decision.

3. Guess What Happened??
The horse forgot how to run!!
As for dancing, have you ever seen a horse dance?

4. Like the horse in the story, many individuals
neglect their unique and inherent talent.
They tend to focus on
Their weaknesses instead of their Strengths!
Their problems instead of their Powers!
This erodes into their self-confidence, self
esteem and sense of balance and threatens to
wash away their entire identity.

5. 1. Learn to listen
This is advice given in theatre and
improvisation classes. If we expect
you to react properly to what is
said to you, then you have to give
it the correct attention. The hard
part is to be able to both focus
both on listening and preparing
your answer.
If you don’t want to forget an idea
you just thought about when
listening, you can ask for a
moment, write it down quickly and
focus back on your interlocutor. It
can only lead to a healthier
discussion.

6. 3. Put Yourself in Other People’s Shoes
Just imagine for a second that
what is said to someone is said
to you instead. How would you
react? How would you feel in a
certain situation?
Understanding — or at least
paying attention to — what
your teammates can feel will
help you at work everyday. This
is called empathy, and I believe
it’s extremely useful when
working in a team.

7. 4. Conflict Resolution
• At points of imbalance and friction,
your employees have to be able to
confront the tension between
themselves and resolve whatever
disagreement arises. This can be
seen as an offshoot of
communication, though it is a
distinct skill that can be hard to
develop due to hesitation and the
intimate nature of the workplace.
• The worst habit to breed is ignoring
these conflicts to the point that they
grow and spread like wildfires,
damaging relationships and the
productivity of both individuals and
the team.
Employers should remain
aware of potential conflicts
and be active in entering
and facilitating these more
emotional interactions.

8. 5. Organization and Being Able to Balance Work and
Life
• Although employers would like for
their employees to devote as much
time as they could to their work,
pressuring them to work as much as
possible is an old tale of disaster.
Mental fatigue and physical frailty
follow strenuous work schedules, and
no worker will be nearly as capable or
stable in that condition. Instead, you’d
do better to cultivate an environment
of balance, a self-awareness of one’s
limits and health in order to work most
effectively.
• To create a balanced work
environment, encourage employees
not to take work home with them! You
can try restricting work-related emails
and calls to certain hours as much as
possible.
Encourage employees to
focus and give 100% effort
during work time, then allow
them to focus on personal
life outside of work hours will
help them keep the work-life
balance clear.

9. 6. Time Management
• An often underrated attribute
of employees, time
management doesn’t refer to
an employee’s ability to make
a deadline, but the
organization and execution of
their work to complete tasks
on time. While this depends
more on the skills and habits
of the worker, you can help
develop your people’s time
management skills during
their performance.
Removing distractions
such as cell phones and
social media is one way
to ensure employees
stay on schedule, but in
cases such as remote
work from home or
outside of traditional
office spaces, you will
have to focus on
promoting good
practices through more
subtle means.

10. 7. Self-improvement
• Life in the workplace should not
enforce the status quo or
stagnation: there should be a
constant need or desire for
improvement. Complacency
leads to a perception of
repetition, which is the staple of
a job perceived as unchallenging
or as a grind. Your staff should
be improving to avoid both the
frustration of inexperience and
contentment with their work.
Good employees want to
grow and be challenged.
They want to learn new
skills and reach new
heights of performance.