1. COMPANY PROFILE
Founded in 2001, Robert Mark Technologies (RMT) is headquartered in Woodbury, Minnesota with operations
throughout North America. RMT offers services and methodologies designed to address technology needs
ranging from strategic planning and solution implementations to upgrades and software conversions. Our
professional services consultants offer the full spectrum of capabilities required to manage the lifecycle of a
client’s IT automation solution. We have managed the conversions, implementation and upgrades at over five
hundred customer sites since our inception.
Company Name Company Type
Robert Mark Technologies Private – S Corp
Headquarters CEO
670 Commerce Drive, Suite 230
Woodbury, MN 55125
Bob Schwartz
Phone COO
651.769.2574 Daniel HerringtonD
Fax CFO
651.305.8361 Chris Watson
State of Incorporation Director of Field Services
Minnesota John Surette
Fiscal Year End Total Employees (Contract and Full time)
December 31 25
Solution and Product Coverage
Service Automation CA Workload Automation Yes – All products
CA Job Management Yes – All products
CA IT Process Automation CY 2013
CA Server Automation New
Service Management CA Service Desk Yes
CA Call Center Level I Support 12 Consultants

2. Figure 1. ROBERT MARK CONSULTANT SKILL SETS
RMT’s business is not limited to Professional Services. We also offer strategic IT Consulting Services, and
Product Education. We also support the sales cycle of our partners by providing technical pre-sales support
when requested. RMT is also a preferred CA Channel Partner for the Workload Automation solution set.
Additional Services Offered
 Technical Sales Support (Non-billable)
 Software Education (both proprietary courses and CA Education)
 Software Sales (CA Channel Partner)
 IT Strategy Consulting
 Education Courses
 Outsourcing of AE infrastructures
 R&O – Run and Operate
 ACCE installation (Lifecycle management tool of Workload Automation AE)
Facts about RMT
 Over 500 total Workload Automation engagements (AutoSys, dSeries, ITPAM)
 40 ongoing and completed upgrades to R11.3.5
 98% success rate since RMT began tracking in 2006

3. OUR STAFF

4. OUR CLIENTS
We at Robert Mark pride ourselves on having many successful engagements with well-known fortune 500
companies. To date, RM has performed over 500 Workload Automation AE (AutoSys) engagements. We
thank all of the companies including the following for leveraging RM to help them with their WA AE needs: