Notes from a session Niamh delivered for VAI an Belfast Exposed in Feb 2012.
For further details of the VAI Professional Development Training Programme see: http://visualartists.ie/professional-developmentp/
2. To Facilitate:
Is to make easy or help forward an action or process
e.g. to facilitate dialogue in a group enables interaction, sharing of ideas
and expertise etc., assists in the emergence of understanding and
meaning, can aid collaboration through the identification of an action and
fosters agreements towards this end.
A Facilitator:
Through providing a structure and process, assists a group to function
effectively, to achieve synergy and supports “everyone to do their best
thinking and practice” (Kaner et al, 2007)
Kaner, S. with Lind, L., Toldi, C., Fisk, S. and Berger, D., "Facilitator's Guide to
Participatory Decision-Making, (2007)
3. A Good Facilitator ...
(group-made list 7.2.13)
Guides a process Is a good Listener and has good communication skills
Plans and gives structure e.g. Introductions, Provides opportunities for evaluation and feedback
•
Is mindful of adapting plans to current conditions Is capable, confident and has good self-presentation
Suspends judgement Is patient
Has Boundaries while creating a secure atmosphere
Shares power
Connects with people and recognises / affirms
Understands the dynamics of a group contributions
Is good at time management Knows their own limitations
Has personal integrity Manages expectations of the group/funders/self
Can think on their feet (reflection in action) Is able to deal with vulnerable participants (may bring in
expertise)
Respects the autonomy of individuals, the group
wisdom Acknowledges and deals with problems
Values personal experience Can Mediate effectively
Summarises information.
Encourages risk-taking, critical thinking and creativity
understands process and content functions
Fosters collective responsibility
Promotes participation and group action
4. A Good Facilitator...
Process
Ensures that everyone has an opportunity to participate
Enables people to express and deal with conflict
Assists members to identify feelings that impede the group's work
Content
Clarifies any confusing comments or statements
Identifies connections or common threads
Organises and summarises ideas, plans etc.
5. Listening
Active Listening makes use of paraphrasing to affirm and build
understanding.
Open Questions allow for reflection, sharing of opinion and feelings, shares
control within the encounter.
How... What... Why... Tell me more about?
6. Dialogic listening or Relational Listening
Dialogic Listening is a process of finding meaning through conversational
exchange, asking for clarity and testing understanding. It focuses on the
interaction and process of co-creation.
Characteristics of dialogic listening are:
Authenticity
Inclusion
Confirmation
Presentness
Spirit of mutual equality and supportive climate
7. Dialogic listening or Relational Listening
Techniques:
Encourage each other to say more, to further explore and explicate
views and questions
Use, extend, and play with metaphors to reveal new perspectives on
an issue or situation
Paraphrase, interpret and respond
Explore the context of each other's claims (ideas, feelings and
opinions)
John Stewart and Milt Thomas, "Dialogic Listening: Sculpting Mutual Meanings," in Bridges
Not Walls, ed. John Stewart, 6th edition, (New York: McGraw- Hill, 1995)
8. Why Work with Groups?
What are some of the challenges of
working with groups?
When do I use facilitation?
13. Resources
Facilitation
Artslink Queensland http://artslinkqld.com.au/groupfacilitationskills
Mindtoolshttp://www.mindtools.com/pages/article/RoleofAFacilitator.htmlaptop
Groupwork
Infed - the encyclopaedia of informal education http://www.infed.org/groupwork/what_is_group_work.htm
Conflict Resolution & Consensus
Conflict Resolution Network http://www.crnhq.org/pages.php?pID=12#skill_5
www.actupny.org/documents/CDdocuments/Consensus.html
www.npd-solutions.com/consensus.html http://www.consensusdecisionmaking.org/
Strategic Questioning
ORID and The Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace
Institute of Cultural Affairs
http://www.jobsletter.org.nz/vivian/strat704.htm
Evaluation
Learning Store University Wisconsin Extension
http://learningstore.uwex.edu/Program-Development-Evaluation-C234.aspx
Icebreaker
http://insight.typepad.co.uk/40_icebreakers_for_small_groups.pdf
http://arteducationdaily.blogspot.ie/2011/10/art-class-icebreakers-index.html